microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

breakfast is perfect, front desk is also very nice.

hotel offers breakfast although the room says it doesn't, at least for us

from the time of check in which by the way they were able to accommodate an early check in

breakfast was provided in the attached restaurant so we had to choose single item off the menu of 5

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

amazing breakfast, unfortunately they ran out of waffles when i arrived at 8:30 am for breakfast

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool

meaning the hot bar should have a service behind for staff and kitchen to make things easier for the flow and

pet fee is too high at $50 cdn.

convenient location pet friendly

value for money, convenient location and ample parking

away from the congestion of downtown montreal and access to free parking

could hear kids by door but overall really liked it and breakfast was

was no laundry room, and it was about 18 min by car from the city center

laundry facilities and room size

my room was right beside the customer laundry room and it was very noisy.

sized room, gym was nice and the breakfast was fantastic with lots of variety

it was a lunch bag breakfast - but very satisfying - muffin, hardboiled egg, juice, fruit and yogurt - if you

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

the price to stay here is very reasonable and an extra $12 to keep the car in a downtown parking garage during

they allow late check out for a small fee per hour

bear the bridge. parking available. good price. was very clean. no complaints.

free parking right in front of your room. wifi was ok.

thing i didn't like was the the free wifi that didn't work most of the times, and i found the price a little

the wifi was temporarily unavailable while we were there

was not able to connect my laptop to their wifi even though my cell could connect but wasn't great at all

wifi sucked

easy parking at your door

pool was clean and clear and very nice, quite deep on one end which was nice for a change

i like that there is a parking lot

the wifi was difficult to get onto and once on it dropped out. we could not use it.

nice fenced in sitting areas around the clean, up kept pool

was provided cutlery and dishes to use even if did not order room

i liked the easy access to everything in the area, and the bar downstairs was great!

pet-friendly, and staffed by very friendly people

gym is really small. the couch in the room was small. there is no freezer available.

gym wasn t very good and the restaurant wasn t open at night.

pet friendly (they set up a bed, bowl, and treats for our

that being said, the underground (free) parking and the great view towards montreal on the horizon, if you're

absolute clean and comfortable. large rooms. pet friendly.

also, we had a pet so we had to stay on a particular floor

the gym facilities had decent options for cardio

free parking and laundry facilities. staff were friendly and helpful.

plus, the pool and gym were great for the kids

that much amount for just sleeping in no hot tub just a pool

nice new building. big comfortable rooms. nice indoor swimming pool .

plus, the pool and gym were great for the kids

wifi was so weak

not clean , kitchen doesn't work

piece of junk. no pool. no hot tub nothing matches the pictures.

- cleanness was worried. - wifi was poor, not possible to make a video call.

was a spa room but didn t even have a bath plug for the bath

the hotel is super pet friendly- provided a bed and bowls for the dog

early check in

fantastic gym that has all that s needed in cardio and weight equipment

zibo bar was serving free mulled wine when we came back from a walk and dinner at the tables outside and

really comfy beds, great lighting, like the soaps dispenser, 24h gym is excellent,

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

good laundry

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

really clean comfortable room, great breakfast included, parking included, free laundry

gym was small and limited, and this is such a nitpick

the restaurant and bar are also excellent

the room service was disappointing, and the bed sheets were hard and rough

the restaurant bar is fabulous

the bed was extremely comfortable the bar staff were very friendly and helpful

they allowed early check in and held our bags and parked our car

attitude of some staff, onus on guests to drive room service, hotel air conditioning units outside of room window

we stayed 3 nights and included room service breakfast was exactly the same each morning.

enjoyed spa at sister hotel, william gray

the lack of protein in the continental breakfast, i can't go far on a little fruit and a croissant

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

the staff, location and free wifi made our stay very nice.

wished they offered a bigger coffee pot for morning room service the coffee cups and coffee pot were rather

room was large and romantic. rooftop dinners and bar were outstanding

only thing that was a concern was the gym

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

room service menu very limited at breakfast. afternoon coffee in lobby usually cold or empty.

our trip to auberge du vieux port, everything was spot on; from the staff, to the room, location, room service

the smell not good. the pet pi s smell

had room service breakfast delivered however it took a couple of days for staff to remove it from our

the only thing that could have been a problem is that the bar was closed several nights for special events

the rooms are spacious and clean

with 2 kids, the sofa bed was big enough for both

small thing- i would recommend putting the laundry soap near the washing machine

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn

there is also a washing machine and dryer with laundry pod provided

very nice to have laundry facility in loft

breakfast was v poor and no room service in the evening

great breakfast included. wonderful restaurant on site.

lively bar and restaurant every night

room service was always on time

is very accommodating, allowed for early check in

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

gym is functional but very tiny, fits two people max.

restaurant was closed for a private function unfortunately and the room service options are not enough to

the only thing i could say is that the gym is tiny - jus one running machine and one cross trainer and some

also, i believe the gym could use some upgrading with new equipment

kids really enjoyed the stay although the pool was closed of covid

another improvement would be offering room service

great staff, wonderful pool, good gym, excellent dry sauna

wifi is working but super slow.

close to highway and metro (public transit system) and nice pool.

such great pressure and a spa like feeling

the rooftop bar /restaurant was fantastic

clean, helpful staff - coffee machine & sound system in room - super large & comfy bed - great gym - and probably

everything from the spa all the amenities, beautiful room perfect location

gym wasn t great, heating wasn t great.

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

it was also great to have an accessible self-serve, well equipped laundry

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

liked how clean the room was and the included amenities with gym, pingpong table and bar added to the great

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

only complaint we had was room service was not available for lunch, only breakfast and dinner

location, spacious room, amazing decor throughout the whole hotel, cosy bar with happy hour, lovely buffet

breakfast was a tad limited.

breakfast setting is surrounded by so much extraordinary modern art, it just takes your breath away

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

room service menu is very limited. needs more variety.

room service slow in busy weekend mornings

kyo bar on bottom level is the best japanese restaurant in quebec

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

the pool area was amazing for both kids and adults, and the covid precautions meant that we felt safe using

location flexible when i had an issue w room quality great bar staff good food

the kids loved the glass bottom pool

and very importantly, they are pet friendly

stayed in the bungalow, it is very private, clean, with kitchenette, matress comfortable, quiet ocation

the room was in main part of building and was very cute with a small living room, kitchen with eating bar and

such a short walk from our parking space directly into our room, which was perfect for what we needed

liked the cleanliness and organization and the price point was great with parking

was spacious, liked mini kitchen, bed comfortable & good control of room temperature

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

room service and house keeping weren t the best

breakfast was very good, plenty and met our

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

wifi was a little spotty

the free wifi and the cooked breakfast was a pleasant surprise.

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi is not accessible

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

laundry quality

roof top pool, security in parking lot, close to amenities.

wifi services could be better.

good laundry facility

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

location, room service, wifi

the location and the pool.

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a

it s such a beautiful and clean hotel, with a fantastic gym and pool

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

the hotel is expensive enough to have to pay extra for the products for the laundry.

friendly and helpful staff. good breakfast. laundry machine.

i used the laundry facility just off the lobby to do a load of laundry - the washer-dryer was in a locked room

no room service available after 10pm

is amazing we had a wonderful stay dog friendly which was great is a town that is not really pet

the gym is very big and has a lot of machinery

hated the wifi.had to log in a million times a day

however seeing as we are still struggling with covid the absence of valet services and room service though

and we upgraded to executive floor with access to exercise president club lounge that has nice breakfast,

with kids this was not safe at all

i saw many kids in the pool and their parents sitting out and waiting who don t stay in this hotel

renewed ! spa amazing ! room veeeery spacious

weekend trip with wife and kids

very helpful staff i liked that you have guest laundry facility i liked your gym facility

location from train station, also they have a laundry facility

we could hear the laundry machine going. every day! through all spinning cycles.

no hand cream laundry machines defected rude staff in case you don't know french

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

kids check in at concierge for

beds were so uncomfortable that i and my kids' backs were sore and slept horribly fridge didn't work little

me and my teenage kids were on top of each other and it was not worth the money at

although the hotel does have a gym and a business centre, both are extremely small.

daily room service is not available. service request needs to be made 24 h in advance.

gym could have been bigger, nice enough though

no onsite restaurant or room service, but close to other eateries.

gym could be bigger. 4 pieces of equipment but otherwise good

great room, wonderful breakfast, good laundry facilities, nice courtyard

the on-site guest laundry and secure, under ground parking were added bonuses

laundry on site for $2/load

reception should introduce clients to the laundry and gym services

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

also have self operated laundry machines

have kids with us, so 28 minutes walking to notre dame and 37 minutes to old port is a bit far for us

spa was closed, we had called to ask about hours of operation and they never told us it was out if

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

the pool and hot tub was clean but busy

is located on a great area close to many places no need a car to go around, the pool was amazing, gym above my

le square hotel was amazing, offering a good varied continental breakfast, laundry room and a lovely heated

location, friendly staff, complimentary breakfast, kitchen, coin laundry ......

laundry, gym, heated pool

rooftop pool and patio were fantastic, excellent workout facilities, on-site laundry was very useful

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

onsite free laundry and coffee

accessible location, free laundry, you can cook and they have lounge if you want to place to

the hotel provides a free laundry room with four each of washers and dryers

and they have a free laundry

lots of room, super friendly and helpful staff and free laundry.

plus they want 6 dollars to use the laundry machines

microwave was in the laundry room

good location. had laundry room

i also liked the value for money and the laundry room service

the laundry/microwave room was a bit gross

the laundry is too small

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

had a really lovely stay with our two kids

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

a very reasonably priced guest laundry hidden away in the bottom level of the old building

kitchenette small but functional (we made dinner twice) and good guest laundry

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an

location, size of room, breakfast and access to laundry facilities

a bit rundown going to the basement for laundry.

room was well equipped it had a laundry room in it which i didn't expect

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

they upgraded my room, and i had kitchen and laundry room too

i also had to do the laundry while staying in this hotel, for which i had to go to another building

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

exaggerated costs for laundry, minibar and food

wish there was on site laundry service

could have picked up the laundry in the room instead of having guests haul laundry to reception.

gym could be better

wifi was very good

comfy room and bed. room service.

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads

the room was excellent, the location very central, good gym

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

did not offer room service and the soap dish in the bathroom shower was broken.

great room service and food

paid wifi in the year 2021 looks like paid elevator or payment for the using automatic door button

the location, the decor and the pool/terrace. these were all amazing, i cant pick.

laundry costs $4

need to get rid of using the coinamatic app for laundry

in addition, the laundry facilities were clean

the laundry requires an app, and the app requires a minimum of $10

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

diy laundry facilities

we also used their laundry which worked without problem

had kitchen inside the room, was quite big the room and they had laundry station

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

no bath tub so a bit challenging with young kids

we were there with 3 kids , we were wearing masks and could still smell this

the gym is a tiny room with two treadmills

maid service great got laundry done

great that we could do our laundry here as well, for free

cheap laundry service

when people check in, they should be told there is a laundry service, a pool table, ice machine

no laundry provided.

the manager did my laundry as a courtesy. he went above and beyond for me.

daily room service staff at the reception desk excellent location

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

a bit of noise from the people in the street. no laundry.

coffee machine in the room rooms renovated laundry washing by load is good

to compensate for it, they offered free laundry, which was fine

only one, ver busy elevator, also used by hotel staff for the laundry

they accommodated my early check in request which i greatly appreciated

no on site guest laundry, crowded elevators at key times

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

nice hotel with all facilities, more than enough free laundry

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

excellent service from the footman to the front receptionist to the room service

the gym was well appointed and we used it twice during our stay

amazing bar and restaurant. great bathroom

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

old mansion updated w clean modern look - great bar and restaurant , great staff

the pool area is grand and clean

the pool area is very nice and has a great view from the 15th floor

music from the bar on the fifth floor was too loud

also used the gym, dry sauna and pool, which has a nice city view

great coffee bar and lounge area (for working)

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

one thing that really annoyed was laundry noisy

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

laundry service

the pool the little bridge over the pool is extremely slippery, hard to walk on it, i almost fell every

there was shampoo in the bathroom but no little bar soaps to use for the sink

close to the underground city and many nice restaurants and bars

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

that there wasn't a restaurant or room service offered at the hotel.

loved proximity to bell centre and bar george