free laundry service (self service), paid parking was very comfortable

client laundry very good

the woman at reception even folded our laundry (free washer and dryer

having access to laundry facilities

the gentleman on the night staff was very helpful with using the laundry room

in addition, room service menu was very limited (honestly it is a waste to stay and eat in the room when you

with no restaurant available, the only alternative was room service in the bar, which was both very limited

the pool and spa area is very modern and pleasant, and like the room was immaculately clean

friendly staff and good pool which stayed open until late so perfect for a quick dip at the end of the day

location hot pool luxury rooms

no toilets on the ground floor, so if you're in the bar there's a flight of stairs to negotiate.

breakfast was a little worse with a regular supermarket chain croissant and chocolate bun

location, breakfast, personal.

the bar was limited with a few bottles

the rooms had smell of smoke, another had ugly smell of dogs (we had asked for non smoking and pet free because

i left some laundry and got it back not ironed

fabulous and very reasonable breakfast in a gorgeous room

nice hotel with sea view, loved the high ceiling in lobby and breakfast area

could have been more choice. perhaps some fresh fruit or more choice of warm breakfast

i didn't order room service and had them at the bar

hotel pool, appreciate parking right in the hotel

wifi never worked - even after several attempts and asking staff

at this hotel the night before sailing perfect location, the restaurant is exceptional and the bar is perfect

there was a table and two chairs to to eat or have a drink from the mini bar or a coffee from the hospitality

great staff good food great little pool and spa easy walk to st mako old tiwn

pet friendly, clean, good breakfast, very friendly staff.

and speak good english breakfast choices were excellent , and the hotel also has a comfortable bar area

good bed, shower and wifi

hotel situated in the middle of st malo with a nice bar area to sit and have a drink if you wanted, staff were

wifi was down the duration of our stay.

away from all the important sites of the old city, the restaurants and the casino, a public laundry 1 minute on

the irish bar next door is open until 3am and the voices carry and can be very loud

hotel is in the center of st malo, in the old town. very clean room fast wifi and good staff

was no bar really, or sitting area but we knew that, and you are right in the middle of st malo which has

the speed of the wifi is quite slow.

arrived tired from long journey parking difficult the reception area had piles of soiled laundry in skips, a

my second time in this hotel, i was glad to discover that it was refurbished and that there is a wifi working

pet friendly, with a night receptionist to assist if you need to take your sealyham out in the

wifi didn't work in the room so we always had to use it in the lobby

is a bar just outside the hotel which closes late and the noise level from this did not help was a

nice bar and breakfast space

no bar or facilities to speak of

the wifi was weak

the location was good, very central easy walking everywhere. also free wifi.

pet friendly is nice and even if we didn't have dinner in the hotel this time, we usually like the

poor wifi and sparsely equipped gym

nice bar and restaurant, staff always courteous and efficient

poor wifi and sparsely equipped gym

hotel bar and restaurant were open, contrary to what was listed on booking

being able to have laundry done was so helpful

the family room was great, the kids loved the bunked bed and we appreciated the large double bed

check in- room service and location. we had dinner in a nearby restaurant.

the kids loved the bunk bed

free wifi and code supplied to open front door after hours

our room also had the cleaning station and racks with laundry outside the whole time, all fine as not in the

wifi was not working throughout the whole stay au could not connect and staff where unable to help

water fill station, free wifi, nice rooms.

the range of items at breakfast and the charming staff in the breakfast room

we didn't have breakfast we had to catch the ferry

staff were very rude, the room was tiny, the wifi didn't work

the toilet in the family room (had to go downstairs to the main bathroom, which was next to the kids' sleeping

the wifi did almost only work around the lobby

the kids' beds were

evening we were looking to have a drink in the hotel bar but were told that they were too busy with diners to

no bar area.

checking in staff, no bar or relaxing area, just a sit down restaurant

as we had used the restaurant for lunch we only needed bar snacks

breakfast bar much better than most

the decor was a little tired and there was no internet wifi for the duration of our stay.

the bar and restaurant were also fantastic and clearly very popular

food at bar is poor. need more variety and better quality.

our room was spacious, impeccably clean, and offered breathtaking ocean views waking up to the sound of the

aquatonic (part of the swimming pool complex) is not complementary, what you would expect.

the pool is indoor and does not have a lot of sitting area around it.

e gym was the best i ve ever been in a hotel), restaurants and located on the promenade

restaurant open on sunday and monday no mini bar / no fridge / no tea kettle / no mug for morning tea only 2

enjoyed the location, huge heated indoor pool, yummy food (breakfast and dinner in the room), parking, and staff

dark reds and mustard yellow our room nothing like the booking dot com website there was no nice bar at all just

freat pool facilities

facilities are great: excellent swimming pool, spa, breakfast is wow, board games and a large comfortable lobby

the wifi facility provided was not really fit for purpose

the mini bar in the room well stocked

some light bulbs in the room needed replacing. wifi only worked in the lobby.

the minibar was expensive (even for water) and in a big fridge in the bathroom

is stunning, the rooms are spacious, the breakfast room is royal and everything is home made, the parking is

welcome) very comfortable bed, two very large mirrors, balcony with table and two chairs, lounge bar with games

booking in was made to wait sweating in the heat with kids in lobby until 215 and lady on reception enjoyed

was leaking/broken, hairs on bathroom floor, wifi didn t work at all, only decafe available in room (but

the room was a bit small, difficult to get in the wifi

personnel top excellent room service

would be great to have laundry service at this hotel

also, there appears to be a guest laundry room, but there is no guest laundry

hotel was very modern and had nice facilities like a laundry room, exercise room, and of course the pool area

the kids enjoy the swimming pool very much

was a little hard, and the snack bar was not great it needed a better choice of food otherwise all good

location , staff , breakfast ( the best ) michelin * restaurant

and space of the bathroom; from the beautiful views from your windows to the ambience of the bar (we didn't try

the pool

to criticise, we did find the seats in the bar area not so comfortable but they look very stylish however, we

special mention for warm and romantic pool

the bed was luxurious. the decor was stylish. the bathroom was a treat. high end spa facilities.

the hotel staff were very friendly and polite, a real joy :) the swimming pool, sauna, hammam were disinfected

and when we asked for extra tea / milk was told we d have to wait til morning ; sat by the pool / on the

spa- and pool area need to get a common makeover.

spa is also fantastic

it wasn t very obvious at breakfast the express and the other option.

we found the bar was lacking in atmosphere

we liked everything about the hotel. we chose not to have breakfast so can't comment on that.

parking, breakfast, cheerful sitting area/bar, terrific service , near the great l'attisseur restaurant,

the breakfast was great and the staff were so helpful

garage with ev charging station

good location. liked the garden exit to the town. bonus to have a little kitchen

breakfast was very good - we had room service. good selection of pastries

of the two rooms booked was inferior with the tv and mini bar missing and the corridor outside the room was

bathroom was smaller than expected, the photos on internet do the rooms more justice, very small bar area & only

we've not had any problem parking on-street outside the hotel

there was parking available on the road next to the hotel

roadside parking fine at this time of year, but might be trickier in the summer

location, free parking, friendly staff

there is public parking near the hotel, but there is an inexpensive parking 5 minutes away, we left the car

excellent location with free parking - nice/comfortable room with lovely view on the bay/sea - very professional

free parking was a welcome bonus, and the restaurant served one of the best meals we've had at a hotel

parking was difficult

free parking lot in front of the hotel

wifi is a disgrace; very slow until it gave up totally at 10pm room 4 is a mess - tidy and large

hotel doesn't have a bar area, but it is not a great problem as there is a lovely lounge area and you can order

just the tiniest point - the bathroom was equipped with every goodie one could want, except for a bar of soap

the chateau was beautiful and the parking was safe and close by

room was above the bar and restaurant so it was quite noisy at night

parking great

room over looked the road and was just next door to the delivery and laundry doors

asian restaurant dinner pool

at first a bit weird, turned out to be a great boon for relaxing swimming, especially for the kids on their next

location/views/ breakfast/parking/swimming pool area.

location is amazing, spa was great and the staff great too

30am the laundry man woke me up when he knocked his large trolly

just outside st malo, easy access, parking, practical and functional. friendly staff.

great value, safe parking great staff, looking forward to returning

for the price it was perfect,clean ,good breakfast, parking and excellent wi-fi .

the bed was so comfortable. also the parking was safe & near my room. breakfast is good value.

we came for a place to have dinner and spa

a bit high for bar food

'tapas' in the bar was so bad as to be funny: a tin of sprats and two pots of shop bought pate

the bar area and seating areas like being in a nice home

the provision for kids is also limited, we are lucky and our toddlers liked truffle toasties but in general