30am the laundry man woke me up when he knocked his large trolly

wifi connexion was horrible

the bed was so comfortable. also the parking was safe & near my room. breakfast is good value.

great value for money. easy to find location. good parking. friendly staff.

parking, the price is great, the staff were and always are very friendly

would be great to have laundry service at this hotel

also, there appears to be a guest laundry room, but there is no guest laundry

hotel was very modern and had nice facilities like a laundry room, exercise room, and of course the pool area

granted us late check out 4pm enabling us ample rest/sleep and would certainly be back

free parking

loverly setting in grounds, beautifully decorated, lovely ambience. large rooms. good parking.

just the tiniest point - the bathroom was equipped with every goodie one could want, except for a bar of soap

very comfortable, fridge in room and very easy parking

it was very handy for the ferry terminal without the hassle of parking in central st malo

secure parking

the door to our room squeaked really badly and the mini bar was terribly noisy

parking on site too

nothing! the parking was fabulous out the back of the chateau off the street

the bar was more of an empty corner with a table

old but befitting for property wifi never really worked but staff apologetic and stated always was a

our room also had the cleaning station and racks with laundry outside the whole time, all fine as not in the

comfortable beds great overhead shower good wifi and

good breakfast

toilet floor dirty. room service food menu very limited.

terrible room service food - microwaved in a strange glass jar! very expensive as no restaurant.

being able to have laundry done was so helpful

free wifi and code supplied to open front door after hours

the family room was great, the kids loved the bunked bed and we appreciated the large double bed

kids loved the bunk beds of the family room

the kids loved the bunk bed

spa excellent parking excellent staff friendly and efficient

the spa facilities/pool was a highlight

the pool was exactly what i needed after 10 days on the back of a motorcycle

spa is way too simple, breakfast average, rooms are nice and comfortable but was did not match the

may not be popular in france but a casual eating option in the bar would be a bonus for those who cannot face

location, breakfast, personal.

a lactose intolerance breakfast choice for me was limited

the breakfast and the view

breakfast was a little worse with a regular supermarket chain croissant and chocolate bun

the bar was limited with a few bottles

the kids' beds were

staff were very rude, the room was tiny, the wifi didn't work

3 kids in the living area and we were in the bedroom, it worked v well

the breakfast buffet was very varied - the kids enjoyed trying lots of different things - and served in a

evening we were looking to have a drink in the hotel bar but were told that they were too busy with diners to

no bar area.

away from all the important sites of the old city, the restaurants and the casino, a public laundry 1 minute on

the wifi was quite bad, intermittent, poor

the hotel itself was very quiet, though the bar across the alley was loud with people in the streets talking

hotel is in the center of st malo, in the old town. very clean room fast wifi and good staff

and said that they had called the pub several times earlier that evening to ask the bar to ask their clientele

would have used bar facilities, but not staffed all the time.

didn't use the bar but breakfast was fine

they do special wifi for hotels

made a booking for a family room with 2 kids

the hotel bar was manned by the receptionist, a dedicated bar person would have added more atmosphere

the gentleman on the night staff was very helpful with using the laundry room

free laundry facilities in the hotel. nice, accommodating staff.

we cooked dinner in our room, and the hotel has laundry facilities too, which is wonderful when travelling for

having access to laundry facilities

client laundry very good

in room no wifi

checking in staff, no bar or relaxing area, just a sit down restaurant

location a good 30 minutes walk from the port bar closed early and could not get a drink

staff seemed very inexperienced particularly in the bar and restaurant

excellent room service for breakfast

bed comfortable, the spa bath with a great shower next to it great , and the balcony with sea view

in addition, room service menu was very limited (honestly it is a waste to stay and eat in the room when you

the pool

friendly staff and good pool which stayed open until late so perfect for a quick dip at the end of the day

the modern decor was very easy on the eye, and the bar area, pool & spa were all very closely located

we were the only swimmers in this clean, warm, and well-lit pool

good swimming pool

pool was superb and well maintained

pool very small and busy with kids cannonballing

use the kitchen of the villa cost an extra 80 - and we had to take our own rubbish at the end of the

it s not possible to get any type of room service from 11am to noon

the wellness facilities, the 3 dining experiences and bar are fantastic

the pool is indoor and does not have a lot of sitting area around it.

the gym didnt open until 9am when most people use the gym early

food at bar is poor. need more variety and better quality.

steps from the swimming pool in the sea

great location - we used the sea water swimming pool next to the hotel each day

parking could be a

excellent location with free parking - nice/comfortable room with lovely view on the bay/sea - very professional

parking was difficult

only one of the two machines in the gym was working. pool lovely but small(just a comment)

aquarium bar not to my taste

spa treatments were good value and the area although small was very calming and the beautician

as excellent, except perhaps the bar selection was not up to scratch especially the selection of scotch whiskies

the stuff were very kind (especially the man at breakfast, a perfect host), they even left a nice bunch of

pet friendly is nice and even if we didn't have dinner in the hotel this time, we usually like the

poor wifi and sparsely equipped gym

no spa facilities which were working.

while the spa facilities were nice, only the sauna out of three features were working.

everything besides the gym

i left some laundry and got it back not ironed

family adjoining room was configured so that the main room of the suite was for the kids and we, as adults were

wifi very poor. hot spots in the hotel included immediately in front of the lift. not ideal.

could have been more choice. perhaps some fresh fruit or more choice of warm breakfast

stayed. often over 20 years. pet friendly and perfect location

spa is also fantastic

the service at the restaurant in the bar was slow.

the bed was luxurious. the decor was stylish. the bathroom was a treat. high end spa facilities.

the pool and spa are small but perfectly formed, and the connection to the courtyard garden from the pool was

kids club

the wifi was weak

no bar or facilities to speak of

the location was good, very central easy walking everywhere. also free wifi.

nice bar and breakfast space

arrived tired from long journey parking difficult the reception area had piles of soiled laundry in skips, a

great location, very central. very helpful and nice staff, powerful wifi.

the bar in front of us had folks smoking in the street until midnight.

the dog was accepted but i wouldn t say the hotel was pet friendly like dome other hotel debe stayed

the free wifi was very

breakfast was delicious and we very much enjoyed relaxing in the bar after an excellent, bracing walk from town

room service very good

hotel was lovely - understated luxury, a charming courtyard, elegant bar and comfortable bedroom

the place is quiet and relaxing, didn't have the time to enjoy the nice lounge and bar (the weather was so nice

staff accommodated travelling with a pet

breakfast is amazing

great position, well organised room service and good quality if not generously portioned meals.

the breakfast was very good, and the service staff were very efficient

great location great breakfast

breakfast was limited

free parking on the surrounding streets

hotel is very well situated close to the center and restaurants but in a quiet street with easy parking

staff were very pleasant and helpful, wifi access good and large comfortable bed.

great stay near all bar and restaurant

location, free parking, friendly staff

bathroom was smaller than expected, the photos on internet do the rooms more justice, very small bar area & only

of the two rooms booked was inferior with the tv and mini bar missing and the corridor outside the room was

bar closed

we had a kitchen too so could self cater when we felt like it

good location. liked the garden exit to the town. bonus to have a little kitchen

room over looked the road and was just next door to the delivery and laundry doors

we were told to go to the bar for a jug of fresh milk, no room service

amazing spa treatments

bar closes quite early at night, friendly people asked me to end my glass at 11

a wonderful hotel. friendly staff, very helpful too. the pool area is exceptional.

we came for a place to have dinner and spa

a bit high for bar food

'tapas' in the bar was so bad as to be funny: a tin of sprats and two pots of shop bought pate

the bar area and seating areas like being in a nice home

the provision for kids is also limited, we are lucky and our toddlers liked truffle toasties but in general