exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

suite and the jacuzzi tub and fireplace made it extra special

there is no room service but there is a starbucks in the lobby that serves full breakfasts and the usual snacks

room was huge, beds comfortable, wifi excellent, staff friendly

the wifi was slow

the laundry was a little expensive since another hotel we have stayed at on the same street recently

no laundry in the suite and break was not to standard

i liked laundry facilities available at

laundry! good breakfast

there was a bag of dirty laundry in front of the room opposite to mine, this bag was there from the day i

the laundry facility is an added bonus

very clean and warm pool...breakfast offerings were beyond expectations.

lots of kids playing in the hall with no supervision.

great gym

breakfast was good. location great for going to market. easy to get to, lots of free parking!

swimming pool looked attractive; good gym set-up; laundry room well-equipped

the laundry facilities were excellent new machines that worked well

also leaking water from seems to be laundry area notice bricks and wall starting to decay

the guest laundry (coin laundromat) is particularly helpful

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags

maybe they were in the middle of doing laundry

location,laundry facilities on site

the in-house laundry is so convenient, the staff was friendly and helpful

free laundry

can just unpack when i get home without having to do laundry

pool was perfect for kids

pool was well kept, made use of sauna & whirlpool

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

many kids running around

my three kids were disappointed not to have a morning swim

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i

clean , modern, kitchen was great.to have as well as laundry .

there are no signs that the laundry room is in a huge building

great communication from the laundry room management

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

my kids loved the place

or room service that offers more than delivering milk or cream for your coffee

no gym facility.

love the cocktail bar too

pool heater was not working so we couldn't go for a swim, otherwise everything was very nice

wifi wasn t working at all which was a disaster for my kids and my mom

the room service is excellent and the staff is fast and respects our privacy

no changing rooms or private area's to change by pools, and no showers at poolside (hygiene)

pool & spa were great

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

our only complaint was we could hear someone doing their laundry quite late at night.

not sound proof enough, too close to laundry room

convenient location, friendly staff, simple but good breakfast laundry facilities are available

liked the good breakfast and my plane to kitchener=waterloo was unavailable from abbotsford bc

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

friendly staff fast check in and the pool

birds flew into the pool windows that killed the birds

excellent breakfast menu and a super staff member who looked after us.

had laundry facilities on site

front desk staff was friendly and helpful. laundry facilities were good.

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

location is good and availability of laundry

i ordered room service 3x but had to pick up from reception

none of the stuff mention that we have guest laundry facilities

guest laundry was used by us as we were here longer

there was a half hour wait for the laundry

laundry machines didn't work properly

fridge. access to laundry if needed.

we were able to wash some of our dirty laundry at a reasonable price

great with the kids, knowledgeable, kind and fun- a real pleasure and an asset to four points

the way how to log into free wifi.

room was very clean. liked that the hotel offered free wifi.

no one did anything about the kids until i called

the pool was way too cold for myself and my 2.5 yr old.

with kids, we would have preferred a breakfast option

i would not have stayed here if i knew they didn't have the kitchen open

the gym was really clean and up to date. breakfast at the restaurant was delicious.

staff friendly breakfast and available dinner, bar pool and gym location

had laundry facilities

bathroom in the room and the dirty guest laundry

bathroom really small, and only one dryer in guest laundry

i was a little disappointed that i didn't pool because the water was too cold.

great facilities nice and clean, breakfast was excellent

it was very clean as were laundry facilities

the room is very noisy, sounds like laundry machines are running next door.

clean laundry room

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

i spoke to the kids and told them to stop

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

had laundry coin operated

the laundry on site

at least wash the bed linens with laundry soap

an opportunity to do your laundry

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

parking lot is in need of line painting and a clean up.

patio door security bar was not screwed into the wall and gave us pause

breakfast hours! i wish if it was extended for an hour longer.

free healthy breakfast

unfortunately no laundry

no guest laundry facilities

carpet outside of laundry room is always soaked

parking truck and trailer was tight

breakfast was excellent

breakfast was very good and the kitchen staff were helpful and pleasant

there were hand sanitizers everywhere, garbage bins on each floor, information readily available, wifi worked

great breakfast.

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with

could have more breakfast options disappointed no oven and the stove top had only two burners

chris and mandy run the laundry room with professionalism and genuine care

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

of the parking lot was graved not paved not a big deal but, dust from the grave on the vehicles is

the covid situation, breakfast was fine

a pool

parking lot was being paved and parking and entry to the hotel was challenging.

pool would have made the experience much more enjoyable