pool, laundry facilities and fitness center were all closed

due to covid-19 wasn't able to go to the pool and gym.

location, clean, free breakfast, great coffee and creamers

no free wifi in the room

wifi wasn t as strong as i was hoping.

cleanliness, plenty of parking, safe location, professional staff, comfortable bed and bedding, plenty of hot

the parking lot is full of potholes

easy to find and plenty of parking

i like their no pet, no smoking, no cooking policy

it was concerning the doors were on the outside by the parking lot

we got to enjoy the pool with kids before we went to a wedding we were going to.

pool is nice but needs to be cleaned. the pergola and fans were great as well

not good since i had my wife & two kids

outside needs landscaping and larger parking area with security considering location

breakfast, though different, was still delicious

coin operated laundry machines yet they do not have a change machine or any change at the front desk

parking was a little scarce

the problem was that there was no ramp there in the parking lot

breakfast was good, staff was nice, love pet friendly.

very very clean, well lit parking, great breakfast, whatever you need within 5 minutes from hotel

the rooms were nice good wifi nice staff

wifi wasn t working light bulbs were to cold in atmosphere

laundry basket was a great bonus

had a full kitchen with accessories

bed felt like old and sounded like an old house, kitchen sink drain leaking

that night, a huge storm blew in, and the cable, wifi and phones went down

fresh; extra amenities available upon the asking (blender; steamer); convenience to parking lot; sebastian at

big room, good a/c & breakfast. the staff was friendly.

continental breakfast was tasty

bed was comfortable. parking was convenient. ground floor room was a plus.

we in joy the breakfast every morning

he knew that we were leaving early in the morning and he said that he would have us a little breakfast bag

the laundry room was hard to find and disgusting

i prefer the rooms open to a hall and not a parking lot

tv and wifi really sharp

not enough parking

the breakfast was average and in small area.

a shameful disrespectful place, they refunded our money and almost didn t give us back another pet deposit

accused us of having an animal because we didn t want room service

my wife and i ended up having to sleep in our car in a grocery store parking lot

9 in the morning came knocking on the door for room service told him we don t need but he told me to open

and it did have convenient parking right in front of the door

love how there were so many activities for the kids. had a great time with the whole family

beautiful property. always fun and relaxing. love the pool and lazy river.

great location in the nature, wide choice of things to do, water park

came for the movies for kids and not showing any

some of the restaurants closed before we could finish golf.

breakfast was good. room was clean and beds were comfortable. staff was nice.

all is good, clean and shuttle service is awesome

only request is to add a cappuccino, latte, or tea machine option for breakfast

no shade in parking lot

great value very close to the airport free shuttle service..clean!

for a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers

clean, spacious, and $5 airport parking.

in a no so good area of town, but we had no problem even arriving each evening after 10 pm, easy parking, clean

it was clean, had cheap parking, a comfortable room and excellent breakfast

accessing the parking lot was a little nerve wracking since you were coming from such a quick throughway

loved my room! clean and big space, the wifi speed is also satisfying :)

the mini-laundromat was a big help to wash the kids wet clothes after a swim in the pool

my sofa bed did not pull out for my kids and my coffee maker did not work in my room.

the mini-laundromat was a big help to wash the kids wet clothes after a swim in the pool

the extra that was unexpected was the bar with an espresso machine. made a quick drink easy!

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

there was no shuttle service

official website advertises a free shuttle to the airport

at 1am in a town you don't know to these hotels to pick up your deliveries but had to feed the kids and had no

area was superb, the area was clean, bar downstairs for direct access with the world cup playing

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

wifi is good

lukewarm shower. mini bar not even plugged in. everything about this place was cheap.

great bar kitchen

is great just would like it better if it was pet friendly

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

convenience to airport; breakfast; shuttle; personable staff; clean room

the sign in the parking lot lock your car hide your things

the continental breakfast in the morning

party out in hallway from 230 am t0 300 am two rooms full of young kids screaming in hallway &

shuttle service was most valuable

pool waz outside..wheelchair shower..no tub!

very clean, friendly comfortable, quick airport shuttle.

breakfast variety was

has an included breakfast and an airport shuttle

continental breakfast, pool, laundry, lots of movie channels, comfortable bed, spacious lobby, great a/c, and

also we needed the laundry but they did not sell washing powder, and could not give any reassurance about wash

needed to do laundry and there was no laundry soap available

laundry machines were out of order

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

the gym and laundry facilities were great

gym, breakfast cut off time, no dryer

he sat outside in the parking lot the entire time , then he followed me to my next destination and to make

good parking, comfortable and clean room.

very clean, easy freeway access, quiet breakfast, great stay

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

the shuttle was super convenient and runs every 30 min

pool was open and clean

proximity to airport, room size and style, airport shuttle

the breakfast offered was great and there was plenty of parking once we arrived

great breakfast buffet staff was so friendly and helpful coffee and water bar were wonderful sean drove us to

the shuttle driver was great

appreciate that they offered bar snacks at the hotel

staff weren't very nice when i called their cancellation policies need to be better their parking lot is big

the laundry service was out of order, and there was no hairdryer available

, if this laundry room was mine, i would smooth the walls down, make

the laundry room was broken

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

that were posted in their commissary store did not match up with what they tried to charge me for laundry

laundry machines run on quarters

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

tasted like brown dye had been added to the kitchen dish water

loved the shuttle service to airport, main reason i booked this place.

nice bar and restaurant

great staff, best breakfast ever!

the breakfast was good

sofa had so many stains on i got a sheet to cover it before i would let my kids on it

the rooms were clean & spacious, even had a small kitchen with all the supplies

breakfast was also free and very good

it seems like they allow underserved people use their laundry services

great to finish all laundry before flying home

we really enjoyed the breakfast area and the pool

some limited breakfast options on warm items compared to other places.

clean, bright and comfortable. pool and outdoor areas were very nice and had plenty of seating.

location, price, and the laundry facilities were good

there was a laundry room right down the hall from my room

why would i eat anything from the kitchen

we rented a kitchenette and no pots/pans, dishes or silverware

that we had a kitchenette in our room

laundry room constantly broken and no refund

towels and linen. wake up your provider/laundry

third floor laundry room the washer was out of order.

i liked that there was coin laundry offered. we were able to park fairly close to the building.

they give me a room next to the laundry so i could strangle smell the laundry detergent in my room also the

while we waited, we were able to do laundry

wobbly toilet. no sanitizing wipes in gym.

breakfast was okay

the outdoor pool looked like it could use some cleaning.

the homeless camp outside the parking lot. the kids running up and down the hall were annoying.

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

the convenience to the airport with a shuttle option was great

was excellent other than the breakfast

have liked breakfast to start earlier for me and my kids to eat before going to the airport

breakfast

laundry and gym

the location was great, having a place to do laundry was great.

helpful when asking where to park a moving truck with trailer for the night to avoid towing

room had a full kitchen which was unexpected

location and shuttle service from airport are excellent.

the room was great. the front and room service and the pool was fantastic!

that the shuttle only went to the airport but it s not a dealbreaker

bed was comfy and the kids had a blast in the pool

the pool was nice and clean and was a great area to relax after a day of hiking in austin

hotel did not have enough parking for guests --- especially any that had oversize vehicles

of service free drink swimming pool you can swim in (length/depth) good fitness space free laundry huge bedroom

i tried doing laundry but my room key didn't open the door to the laundry room

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

there was a laundry basket in the bathroom, which i found convenient for wet towels as opposed to tossing them

breakfast, the lack of regard for us doing our laundry

breakfast started on monday and tuesday was great

breakfast was reasonable, but there are many places to eat close by so no problem

we would appreciate some more healthy options for breakfast - ie

it has plenty of parking and the amenities were all good

breakfast was excellent, with lots of choices

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

room setup was good. had 2 queens. had laundry room on property.

however i didn t realize there was a pet charge of $150

we did not like the fact that they could not serve breakfast. everything else was great!

services,continental breakfast,room

to complain about something, it was only that i could not get change from the front desk for the laundry machines

clean, laundry and exercise facilities on site, very friendly staff,very clean room, kitchen in room is

loved everything else the fact that thwy have great laundry room the exercise room ways also nice

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

laundry machines work (unlike other hotels in area), which was great for extended stay

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

light in the kitchen had to remain off due to flickering

free parking was great as other hotels nearby do not have any

i liked the prepackaged waffles. plenty of options for breakfast. convenient.

staff was so kind. the room was great and breakfast was excellent!

excellent breakfast

the breakfast was great and really good. clean rooms and great staff.

fact that i could use the gym at the marriot hotel and also that there were 2 charging stations outside the

awesome very nice pool

that the pool closes at 10pm! :( most people check out in the evening too, so.

the staff the breakfast the location

garbage and remodel bins in parking lot putting off horrible odor.

breakfast was good

spacious room, comfy bed and delicious breakfast with lots of choice

the sofa bed is not comfortable for kids'

rooms (we had the two bedroom apartment) - super comfortable beds, great shower pressure - great breakfast

the sofa bed is not comfortable for kids'

ample free parking - easy check in and check out process - friendly, helpful and professional staff - large,

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

laundry room was busy

could have made a lot of money if the bar was open later

more space, better mats, rollers, balls needed in gym.

i love the pool. clean room and free parking! i do want to come back to stay.

guest laundry facilities

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

there was no guest laundry available.

no laundry on site. internet connection keeps cutting off.

into the hotel bar on a tuesday night to hear the live music going on

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

grate for kids , no crazy balcony but still great view from big windows

my daughter loved the pool and i the gym. the room was spacious and comfortable.

my experience everything was good everything was clean and it had a a nice gym and pool breakfast was good except

minutes before checkout, i asked for a late check out and i was given it without hesitation.

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

hotel bar didt have bartenders for lunch, so no cocktails for lunch....

strict covid rule of only one person in the gym at a time

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

my room was quiet and comfortable. i liked the free laundry facilities.

free laundry was great

wish the convenience area was a little bigger, and had laundry products but it was still very

there was a basket in the closet for us to use when doing laundry, which was free as well

the gym has essential equipment, and the pool is comfortable as well as the laundry

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the bathroom fixtures were super fancy, the kitchen was all fancy, and the bed was amazing

charge really high pet fees

pool is tiny

having laundry available was a plus

washer and dryer were complimentary with (cheer) laundry soap available for

cheer laundry soap available for purchase

laundry room was a mess

full fridge, 2 stove burners and free laundry was a huge plus for a 5 night stay

no pool no laundry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry ask for help for ride to airport

laundry services

breakfast was fine although we are not breakfast eaters, just coffee

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

parking was excellent

noise all night long, bar closed early even though told it stayed open to midnight z closed at

charged us a pet fee, even though on the website no fee was stated

i liked the style of the hotel and the gym was fantastic.

2) the onsite laundry only takes quarters, so could be modernized

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

the one thing my kids really look forward too

there was a room full of kids next door and they were loud.

great place to stay, large room, clean. breakfast was decent.

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

liked the pool and hot tub, useful having the guest laundry room to use

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

no laundry room

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

laundry only has one machine, which broke down while we were there

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

fabulous location and great breakfast, also nice gym

was beautiful the breakfast buffet was very good ud83dudc4d the room was beautiful and clean and very

not enough cameras in the parking lot. vehicle got broken into

was the best breakfast provided everud83dudc4fvery fresh and many

my only complaint is the breakfast

there is a convenient store, restaurant, and bar next door

there was no parking left because of the bar next door

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

banging laundry bins

there were two nights we were woke at 2 am to drunks being loud being so loud woke my kids up.

parking was a little walk away from our stay.

pet friendly, tv good.

were laundry carts scattered everywhere throughout the hallways and it was a little messy looking

it was very loud in the morning with banging, clinking, large carts being moved around, and the laundry room

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

than a standard mid-range usa hotel, with comfortable and clean room, good breakfast, cheap coin laundry, gym

pool area is great, facilities - gym, laundry, breakfast all fab

had on-site laundry room

not much parking

the handicap parking far from entrance

2 children, i had to pay $15 because when the hotel staff saw the reservation it didn t state 2 kids were

we allowed my kids two friends to come back with us to hang out from the stock show, to eat pizza with us and

the gym had equipment we needed and pool was refreshing for austin summer heat

good coffee, nice pool and gym

big rooms, comfy beds pool area amazing little mini mart great location amazing staff

the swimming pool and the breakfast!!!

hotel, in general, was nice--nice work areas, gym, pool, had snacks available, were pretty attentive

even for your pet

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

mini shop with water and snacks, full laundry service room that takes card

towels were all used and overflowing from the laundry basket onto the floor

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

rented the hotel because of the laundry room and it was not available

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

we used the pool and laundry facilities and everything was in great condition

continental breakfast, nice laundry facilities, clean and good sized room

thanks to the team for getting my laundry back to me on time

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

nice gym and really good food options in the hotel

never picked up my room service trays

toiletries, large comfortable bed, great coffee at manana downstairs, good room service from cafe no se, good

breakfast oatmeal is good! there is also milk and yogurt.

can be a bit loud at night because it is next to traffic and a bar

location is central, the room was confortable. they provide breakfast and it was good.

location!! and complimentary breakfast. so convenient!

very clean, modern, location, good breakfast, friendly staff

car parking on site and excellent gym nearby which you can use as a

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

more direction on how to get to check in would have been appropriate when we called from the parking lot

free parking

staff , large clean room with nicely arranged furnitures and materials , well maintained swimming pool

wish there was more for kids

nice modern hotel will all of the amenities. great location for austin nightlife. good gym.

the location is great hotel very clean and covid sensitive gym fanrastic

i asked for room service took 3 hours to get us room service

it has a good gym and the river path nearby

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

especially how pet friendly

location, pet friendly, clean rooms

off street parking was a plus

grounds well kept, lounging area, restaurant nextdoor and the pool

refined breakfast included in the lounge, with a wide variety of fruits, quality yoghurt, omelette made to

the scenery, pool, location

breakfast, canape and desserts along with bottled beverages were all included in gold package

the pool, food and drinks and breakfast buffett at the gold experience.

breakfast in the gold lounge was excellent. omelette station was awesome.

laundry requires extra cost (usd2

liked the little details such as 2 tabs each for the dish washer and laundry machine

we were also able to go and do our laundry which was so convenient given we have been travelling

bath soaps delivery deal with grubhub they have gym, pool, outdoor common spaces and common laundry facilities

laundry situation was a little confusing amd we ended up wasting time and money trying to get it to

spa was beautiful

we ordered in room service and it came promptly and was hot and delicious

pool area is very nice for the kids

i would not order room service. it was too expensive and not so good.

the gym was amazing and clean

laundry only took coins, which the hotel is cashless,

was disappointed to find out that there was no wifi

walking distance to everything downtown. big comfortable rooms. wifi worked wonderfully.

was charged extra fees for state taxes, city taxes, city-state taxes, pet fee, etc

18th floor restaurant and bar great food and great service

great spa and gym, would definitely recommend. nice outdoor area with pool.

the staff were nice and professional, particular mention goes to a friendly bloke who served us breakfast one

was terrible old and small and kids spashing and yelling and not enough lounges

location cleanliness gym and concierge !

i actually took a shower after my massage in the spa because the shower was much better there than the room

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

breakfast was great and enjoyed happy hour

indoor pool

pool, manager s reception, location, shuttle, free breakfast

breakfast