the laundry room was hard to find and disgusting

had smoking room. no ventilation

not enough parking. mostly parked behind the building.

the handicap assist for pool entry and the quiet area

their pool was closed, the price was a bit high for the area and the amenities offered.

the rooms were nice good wifi nice staff

wifi wasn t working light bulbs were to cold in atmosphere

it was concerning the doors were on the outside by the parking lot

people working on cars in the parking lot

easy to find and plenty of parking

the parking lot is full of potholes

i like their no pet, no smoking, no cooking policy

the pool area was closed due to previous guests turning the pool

nice parking, clean

considering that the parking lot was unusually empty there should have been other rooms available

breakfast is not what it use to be but that's acceptable due to covid

no curtains, just a thin shade that let in too much light, harsh parking lot lighting

coin operated laundry machines yet they do not have a change machine or any change at the front desk

waffles and scrambled eggs for breakfast

was comfortable but the pillows were really small, the breakfast in the morning was very good my kids loved the

breakfast was good, staff was nice, love pet friendly.

very very clean, well lit parking, great breakfast, whatever you need within 5 minutes from hotel

pool, laundry facilities and fitness center were all closed

able to get some little items for breakfast despite being out the door at 0600!

need more parking , carpet elevator replaced

the bed was a cloud. breakfast was good.

i have dogs and love that you are pet friendly

laundry basket was a great bonus

the hotel had lots of people drinking out in the parking lot when we got there which felt unsafe

needed kitchen dish washing soap and cloth/scrubber

bed felt like old and sounded like an old house, kitchen sink drain leaking

that night, a huge storm blew in, and the cable, wifi and phones went down

believe the pictures of the pool online

free breakfast, staff friendly and cleanliness was beyond expected

additionally, they offer an elevator, parking, and breakfast, which made my stay even more convenient

guests were allowed to park trucks and trailers using many many parking spaces.

continental breakfast was tasty

facility: excellent golf course; well equipped workout facility; lovely and large family friendly swimming pool

breakfast option

there are lots of activities and family things to do on site, so if you're not a golfer, there is still plenty

we enjoyed the spa and the massages

pool bar and food closed too early

accused us of having an animal because we didn t want room service

a shameful disrespectful place, they refunded our money and almost didn t give us back another pet deposit

my wife and i ended up having to sleep in our car in a grocery store parking lot

no wifi, tv blinked off and on continually, 2 towels for 4 people

9 in the morning came knocking on the door for room service told him we don t need but he told me to open

it felt kind of clausterphobic and had very limited parking

everything was good. breakfast was delicious ud83dude0b

we did not use the exercise equipment but there were several pieces in the gym area

the pool was warm

all was great except the gym room

not enough cameras in the parking lot. vehicle got broken into

breakfast is good and fresh and lots of options

very nice breakfast. everyone enjoyed the wide variety of breakfast foods

my only complaint is the breakfast

the breakfast wasn't bad it could be better

there is a convenient store, restaurant, and bar next door

there was no parking left because of the bar next door

had on-site laundry room

the handicap parking far from entrance

we allowed my kids two friends to come back with us to hang out from the stock show, to eat pizza with us and

parking

2 children, i had to pay $15 because when the hotel staff saw the reservation it didn t state 2 kids were

breakfast was set and ready to go at 7am on the dot as stated

hotel early and we were not able to have breakfast but were offered a bagged option to take with us

also, the breakfast is really good and the shuttle is perfect to go to the

breakfast was good. room was clean and beds were comfortable. staff was nice.

no shade in parking lot

for a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers

the breakfast was awesome

pets no longer allowed

breakfast did not have a lot of options

friendly staff. extremely helpful front desk. excellent wifi connection. beds were comfortable

morning breakfast was a great combo/assortment of hot, cold and easy to pack some for travel

the mini-laundromat was a big help to wash the kids wet clothes after a swim in the pool

loved my room! clean and big space, the wifi speed is also satisfying :)

loved the fact that their bar stayed open until midnight

the breakfast offered a good variety

the gym and laundry facilities were great

the breakfast wasn t really good.

complimentary breakfast from

very clean, easy freeway access, quiet breakfast, great stay

need a breakfast

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

poor layout of room, small, dated equipment. very cold indoor pool and tiny gymnasium

great bar kitchen

well kept facility, clean and a little bar with food items was all i needed

is great just would like it better if it was pet friendly

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

don t say there is a 150 dollar fee for a pet and 20 for parking on the site

limited meal options and no shuttle service.

i love the bar and the staff at the front desk

there was no shuttle service

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

proximity to airport, room size and style, airport shuttle

pool and gym open but with signs limiting groups to just a few people though they are not enforcing

the bar was a great place to unwind and germany food after so much traveling

pool waz outside..wheelchair shower..no tub!

free wifi was slow..didn t always work!.cmon guys!

coffee and reasonable bag breakfast unlike similar properties, small outdoor space with a pool to

location, pool, room breakfast

got rid of shuttle service during covid. and booked this hotel to use the shuttle service.

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

location (relative to airport), fast and stable wifi, large parking lot, clean room, nice tv with good channel

wifi didn't work even after staff tried to help.

breakfast included pancakes you could make touch-free that the kids enjoyed

i traveled with 2 kids

laundry machines run on quarters

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

big lobby with bar and tables, smoking area and pool

convenient location. swimming pool. bar area. friendly staff.

though we didn t get to use the pool, we will certainly come back again and use it

loved the suite. very family oriented breakfast was great

the smell. the drink dispensers for breakfast were not working

the kitchenette is very convenient as is the full sized coffee maker

great breakfast and social hour

the breakfast was good

continental breakfast, pool, laundry, lots of movie channels, comfortable bed, spacious lobby, great a/c, and

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

laundry machines were out of order

needed to use the laundry facilities

also we needed the laundry but they did not sell washing powder, and could not give any reassurance about wash

great to finish all laundry before flying home

it seems like they allow underserved people use their laundry services

more breakfast options

we really enjoyed the breakfast area and the pool

the gym is very well-

while we waited, we were able to do laundry

proximity to airport, breakfast, wifi, cost, how well the property is kept up.

the tv was connected to the wifi

were looking for a pet friendly hotel in the area

the breakfast was really good and the staff was friendly.

location, price, and the laundry facilities were good

there was a laundry room right down the hall from my room

loved the fridge and kitchen area, perfect for families

why would i eat anything from the kitchen

that we had a kitchenette in our room

laundry room constantly broken and no refund

third floor laundry room the washer was out of order.

they give me a room next to the laundry so i could strangle smell the laundry detergent in my room also the

i liked that there was coin laundry offered. we were able to park fairly close to the building.

new facilities. on-site laundry is nice

breakfast was a typical hotel breakfast

clean, great breakfast, free parking

the atwell had to put multiple signs up in its parking lot reminding people how unsafe the area is and how they

clean....kids loved the pool...

coffee n water bar art work vent in bathroom large viewing window breakfast n service excellent

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

, if this laundry room was mine, i would smooth the walls down, make

clerk was not what floor the laundry was on

the laundry room was broken

that were posted in their commissary store did not match up with what they tried to charge me for laundry

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

location was near the airport and the shuttle service was nice and early.

traveling with kids, always aim for seamless

pool and lobby.

outdoor pool was in decent shape but small

pool restaurant shuttle bed

like to see handicap parking closer to handicap rooms

all amenities: pool, business center, room service, lobby bar/restaurant, workout room

the staff was great-shuttle to airport was quick and easy

look and feel, easy parking, short distance to main center of town

the location was great, having a place to do laundry was great.

laundry and gym

also, liked that this hotel shared a parking lot with the holiday day - which had a restaurant/bar

it's right by the airport and has a shuttle

she guided me through the austin airport to the shuttle service for the hotel

because it's a pet friendly hotel, you will see some pet hair in various places like room corners where vacuum

pool looked inviting but didn't get to use it

clean. staff wonderful. location. pool well maintained. good breakfast. great value. .

was great, bed was comfy, very close to all of our locations, free parking, and quiet

breakfast on saturday 8/9 was delicious

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

breakfast, the lack of regard for us doing our laundry

there was a laundry basket in the bathroom, which i found convenient for wet towels as opposed to tossing them

i didn t like that the laundry machines were coin operated but they had no options to change out money for

satisfied with my stay in your hotel : - cleanliness of the room needs to be reviewed - using the laundry,

there is a coin laundry on premises and a simple workout room

we liked having laundry services on site and being able to use a credit card for laundry

- laundry is available in the hotel, which is convenient

the hotel is relatively new and still fresh; the room and public areas were clean; the laundry facility and

vending machines didn t work (snacks and laundry)

the gym/ laundry also great so can exercise whilst getting clothes clean

it had laundry room on site.

after our departure they charged us for a allegedly broken laundry basket 25$

i think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and

free laundry

even for your pet

great hotel, great facilities including gym, pool, meeting room. very new and comfortable.

home2suites line is perfect for families, especially if you also have a pet

the hotel is super bright, clean and comfortable with good breakfast

good coffee, nice pool and gym

the gym has a good offering of cardio & weight equipment

it had a kitchen that was all.

i loved how pet friendly it was as well

size of room was very nice. very clean. breakfast was great. very friendly staff

parking, was given a room upgrade - 2 bedrooms/2 full baths, lots of space to stretch out, full kitchen, nice

due to covid-19 restrictions, the breakfast was offered as a grab n go

banging laundry bins

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

breakfast was sufficient and there was a good selection of food

breakfast pet friendly '' '' proximity to restaurants front desk lady considerate and friendly.

it got dark there was lots of action in the parking lot, strange people walking around and standing around for

than a standard mid-range usa hotel, with comfortable and clean room, good breakfast, cheap coin laundry, gym

i had to drive to store to buy laundry soap

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

laundry room kept sparkling clean

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

laundry on floor 2. two of 4 machines weren't working. can use card only.

there was too much noise. i was put next to the hotel laundry.

were still smelly and dirty restrooms were out dated tub was peeling, laundry room wasn t working

had wet swim suits but there were no bags in the room to put them in, no trash can liners, no laundry bags, so

restroom sink peeling laundry out of

bed was too firm and pillows were flat. laundry facilities were out of order.

the swimming pool was unusable and the laundry facilities were out of service.

laundry out of order, no fridge, no microwave

laundry was out of service for entire stay

working wifi for the 4 days i was there

laundry only has one machine, which broke down while we were there

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

guest laundry room was a bonus

guest laundry has been out of order the whole time i've stayed here

free breakfast not available some mornings laundry out of order the entire of my stay

staff, occasionally difficult to communicate as some spoke mainly spanish, liked having a laundry on each floor

would rate it a 4 star, very clean and nice for the price, and had a laundry facility for the guests

the hours for the bistro and a lot of kids at the hotel the last night we were there

it advertises a bar and restaurant on site

free self parking

loved that there was a bar and almost a restaurant area downstairs for us to lounge and get drinks or food

pool was dirty

laundry room fully kitchen/dishes location is good

the location is nice...off the freeway. laundry room is good.

the people are nice and friendly. you have a laundry, what works fine.

laundry room is a big plus, again also clean

they also advertise free wifi , not true

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

it was also difficult to find pool towels (they're in the laundry room)

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

clean, staff were helpful, breakfast was very good, laundry room very helpful

mini shop with water and snacks, full laundry service room that takes card

laundry out of order all week; restaurant, bsr, and facilities all closed

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

the bath towels were stored on the counter and there was a sign for saving water, and laundry to not use if

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

laundry room was dirty and not as updated as i would've liked

that was the whole purpose of booking there so my kids could enjoy pool

didn't like how 8 of the parking spaces in great locations were not fit to park in because of the large amount

the parking was free, but the parking lot didn't feel safe.

parking area was smaller than i expected

internet, free parking, everything seemed clean and the bed was reasonably comfortable

day there because it wasn't delivered to the hotel - meager breakfast - pool was closed - the laundry was out

need laundry facilities.

over to the front desk as we were told , once arrived we were told that they re kept at the laundry room so

got room 120 next to the laundry room

my credit cards, also the day before they had kept my id and then i had to go look for it at the laundry

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

floor in kitchen area was dirty and there was an odor

large rooms, nice kitchen and lvg area

the laundry services were down, but there are close by laundromats.

laundry room dryers did not work and had not for some time

great pool

no room service

room was fine but very noisy till late into the night with kids playing in the hall.

no laundry service.

no laundry room

also, the pool and jacuzzi needed to be cleaned better

after we checked in to our room, we decided to call room service to order food since i just finished helping

cookie, hbo, gym, staff at texture, beyonce artwork

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

rented the hotel because of the laundry room and it was not available

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

continental breakfast, nice laundry facilities, clean and good sized room

we used the pool and laundry facilities and everything was in great condition

laundry only took coins, which the hotel is cashless,

the pool was small and a little dirty

the free wifi is surprisingly fast - even fast enough to stream netflix if you want to have a lazy morning

wifi leaves something to be desired, and there is a significant homeless population in the area

is great even the bar on the 18th floor

i m not sure if it was because of the laundry facilities next to us but that s my only

getting to the laundry services for handicap.. way too difficult.

free parking clean amenities laundry area

wish there was a credit card coin changer in the laundry room

major props for having guest laundry washers and dryers from this decade and having them run from cards and

close to entertain areas breakfast was good

very clean, modern, location, good breakfast, friendly staff

breakfast oatmeal is good! there is also milk and yogurt.

back door opens to bar on rainy street

location!! and complimentary breakfast. so convenient!

difficult to use the laundry. staff were great at helping out.

there are full kitchen with washing machine and the laundry in my room

we were also able to go and do our laundry which was so convenient given we have been travelling

liked the little details such as 2 tabs each for the dish washer and laundry machine

loved the laundry machine

to deal with rude staff and noisy guests babging music and to top it off they occupy the guest laundry $o that

laundry room was out of order, in room phone unuseable, thicker bed blanket, door lock seemed weak

the laundry was out-of-service

had the laundry mat closed at night and no way to get a hold of anyone

laundry facilities onsite & a perfect grab & go breakfast

no laundry bag and garbage bin.

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

the wifi internet is not very stable at room, which causes inconvenience for important online

the quaint bar atmosphere was a nice surprise, and the outdoor terrace seating was delightful

decor, location, pool

hot breakfast, quiet location, fast wifi, enough parking, comfortable bed, clean room

very cleanroom. breakfast was great. no complaints.

the pool was very cold

lots of parking available

awesome very nice pool

facilities; laundry and exercise rooms on site

the hotel has coin laundry facilities

pool was clean and a good guest laundry room

gym is little but is ok, for foreign people it will be good have a security box in the room.

the happy hour food was a nice touch, and breakfast was a huge hit -- with me and my kids

the gold level provided access to a private 35th floor longe with a wonderful breakfast, afternoon snack, canape

gym was big enough, clean with working equipments

big hit with the kids

girlfriends for a staycation for the past five years for the luxurious rooms, great service, and pools

on saturday the pool area was not too kids friendly

, ordering room service was confusing and we just ordered ubereats instead

wifi should have been free!

the location is great hotel very clean and covid sensitive gym fanrastic

staff was great, great place for traveling with pets

pool set up is great (although a little chilly-the kids didn't mind

not having laundry facilities on the grounds for guests to use

pet fee is higher than other properties in austin area ($75)

we did not eat breakfast due to our schedule; took coffee and bagel or muffin with us as we left

tiny outdoor pool. only two ways to get into the parking lot, one way has some serious speed.

i needed the wifi to transfer money to use credit card and the staff would not give me a password

no laundry on site. internet connection keeps cutting off.

guest laundry facilities

there was no guest laundry available.

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

no complimentary breakfast.

the pool and adjacent bar offer a great view of downtown at night

the pool was huge and drinks at the pool were outrageously good

spa was beautiful

it s is a beautiful property, gym and pool area were great.

my kids experience something different

we loved the cleanliness, comfortable beds, free breakfast and the great rate.

i liked the prepackaged waffles. plenty of options for breakfast. convenient.

the breakfast was great and really good. clean rooms and great staff.

wifi connection was horrible. bkfast was minimal and subpar.

know there is a pandemic so they are limiting the breakfast but there was literally nothing for breakfast, nor