pool with all slides, children atracions, lovely views, access to the beach from pool, nice stuff,

to be for spanish guests when tour operators of other nationalities bring in guests to stay bar and restaurant

got bad rooms old model tv no channels and no wifi in the rooms which were small , no car parking only i had to

room with sea sight. breakfast and dinners. cleaning. very friendly personel.

we didn t make use of the spa, gym, indoor pool, or the other restaurants, so i can t comment on those

easy to stay with kids

there was free wifi that wasn't working

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you

old fashioned, pool exceptionally busy

the food was great and the pool facilities

fast and good drinks/snacks in the hotel bar and pool-side bars

having to pay for wifi was ridiculous in this day and age

pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only

room was very dated the kids club was only in spanish

tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

spa facilities were good and many treatment options to choose from

free wifi claim is deceiving as its free only in the lobby for max 1 hr per day then you have to pay @ 6

was old fashioned with spanish only channels, it had a view over the car park and was above a bar which was

great for kids, average breakfast in general the hotel is very good for a family beech holiday

room was spacious hotel was in a great location next to the beach with plenty of bars and restaurants around

indoor and outside bar to get drinks coffees and snacks

the cleaner's were the best ive ever seen place cleaned spotless every day pool was great kids never left

was a hassel we paid to park on site and was unable to enter it as no one knew how to lift the bar the room was

there was no room service, so the hotel is not sited to anyone who likes to sit looking at the sea fr dinner

great entertainment for kids even though it was low season. great selection for breakfast!

the laundry service but was adequately compensated

the pool looked fabulous but too cold for us in march

location and pool

the pool and staff communication, and breakfast were massive.

location, staff are very welcoming, rooms very spacious, lovely pool area, plenty of

were always long queues at the pool bar

brilliant adult and kids pool

we opted for a junior suite which was massive with two bedrooms, lounge a dining table and kitchen

if you've kids there is nothing resembling a proper kids section, to put you on warning, boiled tinned

the wifi was intermittent

the facilities were great, the pool was wonderful with slides and a jacuzzi

food is very, very poor quality and no wifi

nice hotel, good room size, balcony with a view, access to swimming pool indoor and outdoor

this is not our kind of hotel, but we booked it for the kids & grandson and they loved it

pet friendly

by the all inclusive food in the canteen (nor the noise, but it s august and busy) but the bar snacks and

walking up and down to the 13th floor with 2 kids under 5 years old was not easy

poor wifi in the bedroom

stayed at a room, which was for pet owners

cleaning, reception and bar staff were all very friendly and the hotel is located right in front of the beach

gym is good if you have access

the spa is really good and 2hours was plenty of time to spend in there

pool open from 10am to 8 pm, indoor pool open from 10am to 10pm, gym onsite

probably because of covid but room service number rarely was answered and no english spoken anyway

the lobby is very elegant, receptionist staff super friendly and helpful, nice relaxing bar are with lots of

wifi

no bar on the property in the evening. not far to walk to to a restaurant though

pool closes early at 8pm

breakfast minimalist and infrastructure so aged

breakfast was really good and bar snacks likewise

especially on the golf course

loved the ambience of the hotel. the ease of eating and drinking and pool facilities.

lunch in golf restaurant was excellent both value and taste

room and terrace, pool was really clean and pleasant to be around

excellent buffet breakfast choice

no air con in lifts, bathrooms by pool in need of update, buffet is a bit too busy and loud

the best of all was the activity programme for kids: david and his team are simply the best

many flies while laying by the pool,

junior deluxe room very spacious and comfortable. location to the beach, pool area clean

the breakfast is very good with so much to choose from

the pool was warmer then many other pools i've been in and relaxing atmosphere.

staff at reception were excellent. but bar staff need retraining.

nice location , comfortable room , clean , good beds. enjoyed the swimmingpool with the kids

bedrooms, bathrooms, pool area, breakfast options are all top quality

no food available in the hotel and no room service

laundry charges excessive

roof top pool more like a kids paddling pool in size but nice lounging area

excellent wifi connection through out the hotel tv with usb and chromecast available safe in

wifi quality (very poor), broken door handle on bathroom

location was absolutely brilliant and we thoroughly enjoyed being by the roof top bar in the evenings enjoying

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

place was incredible loved absolutely everything about it,so chill and relaxed,the buffet breakfast on the

tapas bar puga very near by

to ask reception three times before something was fixed, removal of the small bar of soap during room service,

no bar inside but the bars are all around

don't have a laundry service, but there are several launderettes within a 10 minute walk

reception told us it wasn t connected to wifi

location! cleanliness and wifi

wifi worked well and as we were on the front there was an extra set of double glazing

wifi was a little hit and miss

location, hotel pool and bar, dining room

very nice staff. good restaurant and nice terrace. good breakfast.

the pool was very private

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

very clean and comfortable, with good wifi

wifi failed for 2 nights

could have done with coffee making facilities in rooms. also a bar in hotel.

location; clean and comfortable; room with hairdryer; parking in the hotel (12 ); good wifi; friendly

tea and coffee making facilities in the room would have been great, since there was no room service ,as the

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same

good central location and room. good wifi and staff. would recommend for your visit.

hotel lacked a bar com lounge which is where we might like to spend a little time in the evenings

the breakfast was a disappointment. the gym is quit small only housing 2 people at a time.

tea/coffee making facilities in the room, our room should have had free access to the spa, but when i went to

good free wifi too!

being weakened at 6am by very noisy laundry truck got 40 mins

the mini bar was pitiful the pool bar was also a pitiful 'part time' affair the pool itself had an awful

switching pool and gym well maintained

there's only one slight issue, and it's the lack of a bar on the rooftop pool.

no bar or drinks facilities on the roof top pool plus not enough parasols

confusion over whether there was a laundry service or not

there is a small pool (which we didn t use) but perfect for cooling off

property, rooms, pool area and lounge were all beautiful

great decor, lovely touches, terrific upper floor pool and relaxation area.

hotel with a beautiful rooftop terrace & small pool with a view of the hilltop alcazaba

wifi was very slow and it did not always work. there were very few sockets in the room.

free wifi in the room

wifi worked excellent, location is perfect and bathroom is great

location, good restaurants nearby, comfortable bed, clean room, good wifi, good air conditioning

we had to go to the hall for wifi

very helpful breakfast good location interesting plenty on your doorstep not handy for parking car but hired

corridors were a little shabby. breakfast was sparse, hardly worth €8.

narrow halls which carry the noise to the rooms; had kids playing in halls so noise was a bit too much

phone call stating that a bunch of screaming girls was locked in our room (we are a family with 2 kids 3 and 4

and good car parking around the corner arranged by hotel at 10 euros for 24 hours free wifi and

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

wifi was great which was important for me

wifi works well in the room

great location, value for money, kind staff and great wifi.

ie the man in charge amdf pther spa nish man great but one other

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

the bar wasn't open so you couldn't even order a cold drink

the bed was like a slab of slate and the free wifi barely worked and the tv was broken

not much...wifi was consistent

there is a bar in the hall for a quick coffee

wifi worked well for me

really friendly service from anna. and really good bar area.

bathroom was very old and wifi didn t work in the whole time they don t allow smoking, however we could

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

interconnecting rooms with lovely bathroom inbetween bonus of a fridge/mini bar too very comfortable & very

wifi could be improved (we couldn't really use it for more than casual browsing)

room service was too fast

bar was very nice and the art work on the walls exceptional

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

nice hotel with a good pool, comfortable beds and friendly staff

the breakfast, the dinnner, the swimming pool

as your phones connection can be edited by anyone in the whole hotel who is connected to the wifi - we watched

staff on reception and in the bar and restaurant were excellent

30, no wifi that i could find anyway

no menu to see except room service

little too far from the coast (3km), ok to walk and explore but not if you have kids with you

internet through wifi not working at all, very basic options for breakfast

the receptionist was welcoming we were not told about the facilities, such as breakfast and room service

room service was excellent and prices reasonable

wifi is slow

excellent wifi signal

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid

no kettle. breakfast and room service only starts at 7:30. the bath is littel high.

cars available on sunday evenings so we stayed here until the next day,a very sleepy town,the bar nearest the

could do with some information in the room on the aircon, onsite bar / restaurant (opening times, menu), etc

wifi a bit hit and miss

ate breakfast in the bar before going to the airport (coffee and toastado) perfect only about a half mile to

rea ly good restaurant and bar with clean and comfortable rooms

excellent - 4 pools on different levels with lots of space for loungers etc; great pools for kids at either end

there are 3 large pools, one heated pool specifically for children, but plenty of adults were using it

buffet is just not good gym needs some updates

many pools to enjoy, beach so close, and rooms were very nice

great staff , very big and comfortable rooms, very nice breakfast

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

nice resort, great location and kids friendly

no bar in main reception area

good room service

our balcony view was of the car park but that wasn't a big deal as were in the pool

excellent buffet breakfast. ate out mostly

location, family friendly, entertainment for the kids, great buffet

it was very inconvenient as we had inteconnecting rooms and every time one of my kids wanted to use the bathroom

shower not separated by door so privacy limited while different dining options including room service, some

-the gym and indoor pool areas are not well taken care of

pool was nicely layed out

too noisy and lasting until too late - either you join in or try and book a room not facing the pool

wifi is very very poor

the food and drinks at the snack bar were very good value, tasty and available all day

for me personnaly the location was superb as it ws next door to the golf course

he provided a dirty laundry cart for him to sleep in

breakfast and dinner were both very good with a nice selection of food

the kids could come and go easily and we could sit out back in our own space while keeping an eye on

no access to tea or coffee before 10am if you are not having the buffet breakfast.

nice pool

and although a bit basic the room had everything we needed and we could park right outside our front door

wifi is temperamental

the pool was great, we spent our afternoons there when it was too hot to walk to the town.

location was quiet and convenient with lots of parking

the large parking lot

clean, friendly staff, parking and close to san jose by car.