the pool was very private

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

friendly and helpful staff, very good restaurant and excellent breakfast

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

parties of school children in the pool each weekday

many flies while laying by the pool,

breakfast was great pool was great facilities where great

staff in the restaurant and bar are very young and looked like students, but very professional and service minded

parking areas were not used to their full potential as most customers took up 2 spaces rather than

no room service no drinks by pool

evening entertainment was very hit and miss and there was definitely no waiter aervice around the pool, there

rooms are great, beds are super breakfast excellent staff is nice parking easy and sufficient

breakfast was excellent too

seriously thinking of returning with my wife for a spa weekend

the laundry service but was adequately compensated

we needed an early breakfast and they were happy to open the for us.

i want able to get on wifi with computer

the bar had content football on the tv and the foyer was used for entertainment in the evening

wonderful big hotel and swimming pool. nice staff and breakfast. very lively.

also, the large pool area where the snack bar is located could use an additional bar this would help reduce

and plan another visit next year with our family, and we won't be disappointed i am sure xx roc golf trinidad,

no indoor pool or spa as rainy days

want, very noisy rooms, evening animation good but repetitive, sames songs every night for the kids

there are no dishes in the kitchen

easy to stay with kids

old fashioned, pool exceptionally busy

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you

the food was great and the pool facilities

there was free wifi that wasn't working

the cleaner's were the best ive ever seen place cleaned spotless every day pool was great kids never left

great pool, nice room, close to restaurants and the sea, good service, great breakfast

the wifi is a joke

buffet breakfast, comfy rooms, great facilities, friendly and helpful staff

we didn't use the restaurant but the bar was staffed by some very friendly staff and drinks were very reasonable

fast and good drinks/snacks in the hotel bar and pool-side bars

having to pay for wifi was ridiculous in this day and age

pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only

pools, staff were amazing, all very helpful

room was very dated the kids club was only in spanish

the pools were excellent location

was old fashioned with spanish only channels, it had a view over the car park and was above a bar which was

we had to work some mornings and wifi quality in the rooms was very good and reliable

i also didn't like that people were smoking everywhere including the pool area and even rooms, which then stank

spa facilities were good and many treatment options to choose from

during busy times the public wcs are not cleaned enough, both by the pool and lobby area including disbabled

wifi (there was none for the 3 days we stayed), despite asking every day

lemon cakes and pastries could be better during my short stay the nutella was always empty during breakfast and

this place is great for families with large very noisy pool and kids activities, not as good for couple with

that all inclusive got except drinks but that wasn t the case you have to pay at the pool bar for your food

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and

the restaurant and bar were not open i. the evening and not much to choose from in town.

we made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first

great hotel and convenient golf right next door. golf was very good as well.

very confortable quiet peaceful. spotless clean really good gym excelent bathtub ud83dudc4f

given the price we paid and the great spa/gym it was fine for us for 2 nights, but bedrooms are probably a 3*

spa, indoor pool, gym, breakfast, personnel, spacious bathroom

breakfast was exeptional and friendly staff to help

the pool and pool area were also kept immaculate and included water slides for the little ones and also

free wifi

food is very, very poor quality and no wifi

location, and breakfast very good

nice beach position. room was basic but comfortable. wifi was good.

view, in front of the beach, much activities around the swimming pool, good for kids and family

breakfast buffet poor

cleaning, reception and bar staff were all very friendly and the hotel is located right in front of the beach

we had wifi on 8th floor

00 access to the pool and sun beds is much too late when it s 28c by 8

breakfast was really good and bar snacks likewise

balcony off room. good value. nice pool

breakfast ok and i liked checking on the 4 birds in the avairy in the morning with my juice and

the view of my room was breathtaking the pool was nice as well breakfast was amazing

laundry charges excessive

wifi quality (very poor), broken door handle on bathroom

staff were happy to provide us with a great supper even though the bar and kitchen had closed

loved the pool the location and the mojitos

location, great breakfast, bedroom with small seating area, reliable wifi, the barman made the best coffee

the morning receptionist had just let us stay, it would have saved the cost of the cleaning and laundry and

the breakfast was served on the roof, with a wonderful view of the square

to ask reception three times before something was fixed, removal of the small bar of soap during room service,

when i made the reservation, i had no extra nrequests i read the hotel policy on booking that kids are wellcome

was lovely but no drinks available in the hotel until 8pm (a bottle of cava was available through room service

brigitte bardot, raquel welsh,sophia loren,ringo star, harrison ford , spielberg etc

bedrooms, bathrooms, pool area, breakfast options are all top quality

bar staff and male staff on reception were friendly and very helpful

wifi wasn t amazing

was one occasion where there was a small shard of glass in the pool (which we believe had blown in due to it

confusion over whether there was a laundry service or not

pool area immaculate with plenty of seating for shade or sun

it only has 5 or 6 rooms centred around a beautiful courtyard, with a rooftop pool and sun lounging area up

the plunge pool on the roof was amazing, thank you pedro and javi for looking after us

you need for a comfortable retreat is there including a roof top to take in the views and a spa bath which was

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same

great location overall, spacious rooms, clean, comfortable and quiet, good wifi

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel,

reception provided a voucher for the bar next door while my room was being made

bar fridge small but very good to have

wifi was very bad

the spa was an added bonus to the stay

availability of hot food/room service but we are in covid times

location, cleanliness, outside bar area with a good atmosphere.

bar in room was very limited and tea/coffee making in room would have been welcoming as it was room service or

don't have a laundry service, but there are several launderettes within a 10 minute walk

reception told us it wasn t connected to wifi

both very clean and comfortable, with good wifi

only slight problem i had was the lack of information about room service

de almeria & though a main road traffic noise was minimal ensuring we were undisturbed at night wifi good the

being weakened at 6am by very noisy laundry truck got 40 mins

arrival and check in to the room the location the breakfast the staff , couldn t fault any of it

the room didn't have a kettle or coffee making facilities in the room the bar area wasn't really a bar and only

excellent choice at breakfast

wifi was slow, i had to use my own data

wifi was very slow and it did not always work. there were very few sockets in the room.

free wifi in the room

wifi worked excellent, location is perfect and bathroom is great

location, good restaurants nearby, comfortable bed, clean room, good wifi, good air conditioning

we had to go to the hall for wifi

very helpful breakfast good location interesting plenty on your doorstep not handy for parking car but hired

corridors were a little shabby. breakfast was sparse, hardly worth €8.

narrow halls which carry the noise to the rooms; had kids playing in halls so noise was a bit too much

phone call stating that a bunch of screaming girls was locked in our room (we are a family with 2 kids 3 and 4

and good car parking around the corner arranged by hotel at 10 euros for 24 hours free wifi and

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

wifi was great which was important for me

wifi works well in the room

great location, value for money, kind staff and great wifi.

ie the man in charge amdf pther spa nish man great but one other

was flooded and the cleaning lady was going round carrying an extremely smelly trolley for dirty laundry in the

the bar wasn't open so you couldn't even order a cold drink

the bed was like a slab of slate and the free wifi barely worked and the tv was broken

not much...wifi was consistent

there is a bar in the hall for a quick coffee

wifi worked well for me

really friendly service from anna. and really good bar area.

bathroom was very old and wifi didn t work in the whole time they don t allow smoking, however we could

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

interconnecting rooms with lovely bathroom inbetween bonus of a fridge/mini bar too very comfortable & very

wifi could be improved (we couldn't really use it for more than casual browsing)

room service was too fast

bar was very nice and the art work on the walls exceptional

laundry service will cost you an arm and a leg - use the laundromat down the road if you need to

nice hotel with a good pool, comfortable beds and friendly staff

the breakfast, the dinnner, the swimming pool

as your phones connection can be edited by anyone in the whole hotel who is connected to the wifi - we watched

staff on reception and in the bar and restaurant were excellent

30, no wifi that i could find anyway

no menu to see except room service

little too far from the coast (3km), ok to walk and explore but not if you have kids with you

internet through wifi not working at all, very basic options for breakfast

the receptionist was welcoming we were not told about the facilities, such as breakfast and room service

room service was excellent and prices reasonable

wifi is slow

excellent wifi signal

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid

no kettle. breakfast and room service only starts at 7:30. the bath is littel high.

laundry service that includes the price was excellent

he organized my laundry and fixed a really nice breakfast

) welcomed with a beer, stored our bikes, did laundry (free of charge)

and friendly host, clean, comfortable bed, wifi works well, enough space, stinky hiking clothes washed for free

complaints although it should be possible for non all inclusive customers to avoid the bar queue as it can be

room service - called on various occasions to reception to make an order and they kept on hanging

and particularly noisy in the evening due to people below drinking and smoking in the outside bar area

you service that in the peak of the hot season when you don't want a hot tub so much but the pool to cool off

good renovation and very good breakfasts very kids friendly

we used the laundry service and first it was 15 euro's but then they said it was 30 euro's

everything was perfect! the hotel is oriented for families with kids.

spa was being refurbished so a bit disappointed

pool bar expensive and the only indoor bar appeared closed

breakfast was a help yourself buffet it had everything there , hot cold options , fruit cereal

restaurant (separate from breakfast buffet) could use improvement as it was expensive and not very good

was that the gym didn t open till 10am (not very flexible if you want to work out before the kids wake

breakfast was great. pool area was really relaxing. nice gym

lovely friendly reception team; spacious bar area, outside pool bar serving snacks

room service, food was completely cold

he provided a dirty laundry cart for him to sleep in

the kids pool activities start too soon and rooms not suficiently sound-proofed

the animation team for the kids during the daytime and evenings are great fun

breakfast on the second day was poor enough

i didn't use the swimming pool (i came purely for the quiet beach ud83dude0a), but it looked great, with super

and although a bit basic the room had everything we needed and we could park right outside our front door

no room service or tea / coffee making facilities

large room, beautiful pool with distant views of the mountains

it is unique, clean and cozy:) wished weather was better so we could use the swimming pool

there is wifi but it is not the fastest connection.

accommodation, hosts, bar and pool facilities were outstanding