the views, the pool , the surrounding area

pool table was missing a ball, and the pingpong table didn't have balls either

the location was excellent tranquil very clean the pool very nice the owners are very helpful.

the pool is clean and nice

service - commodities - view - pool - spa -

staff, especially the kitchen staff, were very nice and welcoming

thank you ana, jordan, dan, jenny, lady, jorge, jeraldine, gloria and the head chef in the kitchen for making

the views/hiking trails helpful staff breakfast/lunch/dinner

sometimes the wifi was spotty.

poor breakfast

the pool was amazing, we used the jacuzzi and turkish bath

breakfast was also limited and repetitive over the course of 3 days

breakfast is included but when less than 15 stay in the hotel, there is no buffet so it made

breakfast amazing and the service as well

the staff was helpful and did my laundry at a reasonable price

the wifi was strong

that when booking the place but to be honest, i think it was a good thing that we didn't have any wifi to keep

its more on par with switzerland with excellent facilities and modern furnishings including a spa tub inside

they also had a spa but we didn't try it but i think it would be great to give it a try

the spa service was top-notch, one of the best we ve experienced

we had to leave early morning for a hike, which fell before breakfast hours

staff, included breakfast, contemporary grounds and room that are well maintained

beautiful room nice pool

breakfast was delicious fresh everyday

was not service, not breakfast even it being included

spacious, nature and pleasant pool.

the laundry service is excellent and very affordable

beautiful that we felt like having a honey moon here: dreamy covered patio overlooking swimming pool and coffee

breakfast could have been a bit better

they have a pool and jacuzzi with the same amazing view to all thw greenery which i personaly loved

the breakfast and food were very nice and home made

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be

breakfast layout was nice, yet simple

breakfast was great, fast & easy to order

pool, very good breakfast, nice views

breakfast each morning was delicious and a great way to start the day

the pool, the nature and the hot tub

the breakfast was fresh prepared and very tasty

yummy breakfast

amazing view towards valley of pereira. the staf is very kind and helpful. decent breakfast :)

breakfast is made to your preference and is as homey as it gets

the best way ud83dude0a) the garden full of colourful birds (even hummingbirds) and the delicious breakfast made

it's a lovely place, clean rooms, friendly staff, nice pool.

secure parking for motorbikes

the swimming pool was a nice touch even though after a heavy night thunderstorm it was a bit dirty

very good service for food and breakfast was delicious served in the old dining room

convenient having breakfast and dinner

good breakfast and dinner

city views, staff helpful, comfortable, ok - not great free breakfast

enough parking space and easy to locate

the wifi is the rooms doesnt work just in the lobby

breakfast is good, but could be a bit more varied

breakfast host was loud, rude and unfriendly with us and others when we arrived for our meal

beautiful place very nice service restaurant and breakfast is very good near to the airport

we had to leave the hotel at 4am and we got a little breakfast to go

the hotel itself offered an array of delights, from the inviting pool and enjoyable games to its idyllic location

the grounds and pool are beautiful!

were friendly and helpful location was close to airport but out of the city good breakfast and

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

very kind and friendly staff. good breakfast. excellent view from the room.

unfortunately it rained when we were there so we did not use the pool but the pool and garden are spectacular

had breakfast, lunch and dinner there and the food was always delicious

bad wifi

no wifi if you are staying in the deluxe villa

was very accommodating to the needs of each family member, small kids and older adults

everything. the plants and flowers. pet friendly. pool table.

everything. the plants and flowers. pet friendly. pool table.

for the water to be turned on in the room then for them to turn on the hot water then to use the pool and none

the hotel's facilities, including the pool and fitness center, added an extra layer of enjoyment to our stay

great spa and massage

the spa cannot be used as they have external clientele who books it so not easy access

absolutely fantastic we booked a day spa which lasted for 5 hours

the parking is very tight in front of the hotel.

conveniently to airport. great staff. delicious breakfast

eshly squeezed juice), nice staff.

great location. near airport. newer rooms. close to the city. breakfast included.

very good breakfast

they did laundry for me and had it back in a few hours

the breakfast was, great, the bedroom was beautiful and easy to get to the airport.

they advertised that there is safe parking but it is just on the driveway and there is limited space, so we

to the airport the breakfast is decent the staff is nice

near to the airport. clean, nice breakfast

no parking

good breakfast

room 206 not much variety for the free breakfast

are not clear about the parking information, they don't say only have capacity for 7 cars when you are doing

free parking and breakfast

monica at the front desk was so concerned about the wifi issue and did everything possible to help me out

free parking and breakfast

wifi was terrible in my room, tried the roof top terrace and no luck

location & breakfast

great location, good breakfast, helpful staff.

breakfast was good and the staff tried hard to fix what we wanted

the pool was extremely refreshing

pool is really in bad conditions and dirty, even we had a bat inside the pool, excrement from birds

was friendly and the breakfast was good

lots of animals, plants, grass, swimming pool and lounge bar

on day two i requested laundry service i asked for a price which was reasonable

very noisy rooms, wifi was terrible i was trying to work i couldnt , is just for stay one night

somewhat noisy but then this is colombia. wifi a little variable in some rooms but ok

breakfast, the wifi was very weak, but the room was good and the price was cheap i didn't expect a miracle

wifi was not working correctly

wifi connection in the room no air conditioning, just noisy ventilator which you have to use since

bed, everything is clean and good working wifi

location, very friendly staff, big room with wardrobe, clean and good size bathroom, good wifi

location strong wifi

wifi connection in rooms in coffee lodge is unstable, but it is much better in the kitchen area

kitchen facilities (breakfast required cooking your own eggs) were mediocre at best; showers could

the host is very friendly and you can use the kitchen, the breakfast is good

the view was great and facilities were good (kitchen, outside bathrooms)

- kitchen : convenient & fully-equipped

wifi is strong

room very clean, modern, bed comfy, wifi excellent

no air conditioning, bad wifi

the room service, professionality and also the wlan was unexpected good

the wifi on the 3rd floor was a bit weak, but on the 2nd floor it was strong.

breakfast too small for my lunch expectations

good breakfast and very kind staff

toilet seat rusty, there was not shower gel or shampoo to have a shower, i had to use a tiny bar of hand soap

breakfast could be better.

breakfast very good great location rooms in great condition

location and presence of hotel was nice. breakfast was acceptable. bedsheets were acceptable.

no parking

too much noise cant get any sleep very limited breakfast

was very clean, comfortable, very nice atmosphere, with 24 hours/day host-reception area, free breakfast, and

parking

with parking underneath the hotel - what it is a plus

big parking lot. efficient front desk. clean room. comfortable bed.

hotel was very clean, and the location was very good the staff was very nice and the parking options were

tv had no streaming services and the wifi was really bad

clean rooms, parking

for breakfast, we had scrambled eggs including eggshell

no shampoo, conditioner or bar soap even the little ones they provide in hotels nothing

no bedside lamps and no room service as advertised

is no sound insulation whatsoever, loud music coming from the rooftop bar above for hours on end

on the rooftop, there is a bar open until late hours, very loud

location , but being close to the main square and having a nice roof top bar it can be noisy

noisy hall ways kept waking up,or maybe it was the bar on the top floor

time a person enters/leaves the hotel - there are almost no restaurants close by (they offer room service but

kitchen but no utensils, frig but nothing stocked for purchase

the receptionist super nice helpful, the lady from the kitchen cooks really nice.

we appreciate breakfast in the bed, which, however we were not able to get as we left early morning

wifi did not work. room needed a more thorough cleaning.

breakfast and room

the location and the breakfast not worth it

breakfast, availability of the staff, space.and

morning staff's attitude and the dining room for breakfast is in the backroom and small

the morning staff is very unpleasant and have a bad attitude and the breakfast they offer is in the back room

very friendly owner/manager. central location. good wifi. extremely clean and organised.

no windows bathroom with hair of the previus ocupant in the sink mattress too hard for my liking wifi very weak

a little tired but clean with a solid bed, hot water, and strong wifi

breakfast is great here a+ (and lunch is amazing a++)

the check in was done at the reception, the breakfast was nice and the staff friendly

the breakfast was very simple

even included breakfast

breakfast is not very good quality, kitchen staff kind of rude

the reforma tributaria protests but the staff looked after us and we felt safe and comfortable laundry service

helpful staff got my laundry

great location, good breakfast and nice staff. rooms wer big and comfortable beds.

free parking, front desk wonderful, super comfy bed, fast wifi, breakfast fantastic and abundant

asked for a quiet room and they gave us a room in front of the street with a casino, a music seller and a 24h

also, the laundry service could be cheaper (53,000 pesos for approx

breakfast was amazing. the room was very comfortable with great views to the local streets.

the breakfast could be better, i didn't really care because in front of the hotel is a restaurant and

breakfast

breakfast was good, coffee was great. staff made well on request.

laundry)

would not advise you to have the hotel do your laundry

no pool

were there october 18th/19th and the bell men, front desk agents and breakfast attendants were excellent

the parking is not on property but 2 blocks away making it unsafe to use in the