convenient location a few blocks from the piazza, great for parking as well

hotel was very clean, and the location was very good the staff was very nice and the parking options were

didn't like the religious sculture at the parking spot

clean rooms, parking

with parking underneath the hotel - what it is a plus

noisy hall ways kept waking up,or maybe it was the bar on the top floor

is no sound insulation whatsoever, loud music coming from the rooftop bar above for hours on end

on the rooftop, there is a bar open until late hours, very loud

no bedside lamps and no room service as advertised

location , but being close to the main square and having a nice roof top bar it can be noisy

location & breakfast

great location, good breakfast, helpful staff.

great hotel, easy to check-in and book excursions to the termales, breakfast included.

breakfast could be better.

breakfast is really good, and the people at the restaurant were friendly and the service was very

breakfast too small for my lunch expectations

breakfast very good great location rooms in great condition

breakfast could be better specially one can be asked before hand about the food and not get the

breakfast was a bit limited for european travellers.

also this hotel is great for family with kids

when the breakfast was served, we saw fungus on the bread

the bed, the room, the breakfast, and the price. the hotel can improve.

a wonderfull overlooking from the breakfast room to the outside fields

staff was the best, bed comfortable. breakfast awesome!

extra charges, the breakfast is supposed to be included but at checkout they charge the chorizos, the cost is

a good breakfast was included and someone came to the hotel earlier to make it cause we had to leave at 7

breakfast was good...

very kind and friendly staff. good breakfast. excellent view from the room.

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

travel a lot and i think the hotel is overpriced because they don't even have a pool, the rooms are ok nothing

everything. the plants and flowers. pet friendly. pool table.

everything. the plants and flowers. pet friendly. pool table.

the breakfast was delicious

the included breakfast was delicious and they accommodate us to serve us even before the normal hours because

beautiful grounds, great facilities (pool, spa etc) and lovely staff

we enjoyed breakfast tremendously as well

instead, the many children who played in the pool most of the day and the 2am local club

the fact that the rooms don t have wifi

place was clean, nice view, staff was kind, there was enough space for parking, the bed was really comfortable

no wifi

the wifi signal was very weak and didn't reach the room.you need a car.

poor wifi in the rooms and poor hot water in the showers.

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be

breakfast layout was nice, yet simple

the laundry service is excellent and very affordable

the pool isn t warm

beautiful breakfast

because they have the kitchen far from the dining area they serve soup and main at the same time

- wifi was very bad a times

nice variety for breakfast and the location was great! the scenary beautiful

only negative point is the internet; the hotel s wifi signal doesn t work from the room, and even in the

no wifi.

open parking placei

property was very beautiful with onsite parking

they are producers of eggs, milk and other farm products used to prepare meals and breakfast which were very

breakfast was customized meet our request.

curated breakfast in a beautiful setting

the staff was incredibly kind, welcoming, and attentive, the breakfast was delicious with beautiful little

has a partnership with them, so we were able to get access to the springs located at the spa hotel which are

the breakfast was amazing

the breakfast with sausage and egg, fresh juice and even hot chocolate is so tasty

the breakfast was plentiful and delicious, and the staff were kind enough to offer us coffee & tea

the cabana is cute and the view from the breakfast area is unforgettable

very clean, breakfast was delicious and recommend it a 100%

its more on par with switzerland with excellent facilities and modern furnishings including a spa tub inside

they also had a spa but we didn't try it but i think it would be great to give it a try

parking is secure

that when booking the place but to be honest, i think it was a good thing that we didn't have any wifi to keep

warming hospitality. spa by andreas is the best spa experience.

breakfast is good, but could be a bit more varied

was cleaned breakfast included nice staff , julieth at the reception was very kind and friendly

a great breakfast and the room was clean

the breakfast could be better

enough parking space and easy to locate

someone gave me directions to a laundry facility in town but they were dyslexic the directions were inaccurate

restaurant on property has a great menu, bar service is timely with a good mix of cocktails and beer options,

we were place in another area of the thermals where there was no heat, or wifi

hotel is the best place if you want to enjoy the spa of santa rosa, as it has direct access to three private

the view, the pools, waterfalls and food. andres the driver was excellent!!!

no parking

free parking and breakfast

are not clear about the parking information, they don't say only have capacity for 7 cars when you are doing

free parking and breakfast

wifi was terrible in my room, tried the roof top terrace and no luck

monica at the front desk was so concerned about the wifi issue and did everything possible to help me out

breakfast area was crowded, towels were packed in closet so we didn't find them, most places leave

the hotel is very simple and breakfast was okay

staff, clean room, breakfast basic but fine, warm shower

when checking in (profession, marital status, previous and next destination etc) - the wifi password listed in

the check in was done at the reception, the breakfast was nice and the staff friendly

for breakfast, you have three options of eggs

breakfast is great here a+ (and lunch is amazing a++)

location, friendly staff, breakfast included; there was a fridge in the room with beer and soft drinks, some

- super noisy at night (street and internal noise) - laundry service was hand wash, took 36 hours and clothes

did not like the opportunistic and unprofessional laundry service fee thrown at me as i am checking out

friendly staff. great views from the terrace. fairly priced laundry.

when i returned to my room my dirty laundry was on top of my clean bed after the daily room service

clean place, with great breakfast

the breakfast was good

morning staff's attitude and the dining room for breakfast is in the backroom and small

breakfast was basic good staff and helpful

the morning staff is very unpleasant and have a bad attitude and the breakfast they offer is in the back room

breakfast, noisy during evening hours

breakfast, availability of the staff, space.and

some hours weak wifi , lobby staff wasnt nice , no elevator , too much noise day time

very good wifi, good breakfast

breakfast was delicious

also the wifi was bad and slow about 1 mbps but many times it didn t even connect

decent breakfast

also, the laundry service could be cheaper (53,000 pesos for approx

the breakfast. oh and only 1 towel was provided.

also early check in

breakfast was good, coffee was great. staff made well on request.

the breakfast could be better, i didn't really care because in front of the hotel is a restaurant and

room very clean, modern, bed comfy, wifi excellent

the room service, professionality and also the wlan was unexpected good

no air conditioning, bad wifi

the wifi on the 3rd floor was a bit weak, but on the 2nd floor it was strong.

also the wifi is pretty good, as they have a seperate router for each

wifi connection in the room no air conditioning, just noisy ventilator which you have to use since

bed, everything is clean and good working wifi

location, very friendly staff, big room with wardrobe, clean and good size bathroom, good wifi

location strong wifi

breakfast was delicious

good location. breakfast included. good value

breakfast, good location

super basic breakfast, no fruit unfortunately

it was more than i expected, and for breakfast they give you 5 options (all very traditional breakfast, but it

the included breakfast was simple but sufficient

staff were friendly, attentive, and helpful, and the free breakfast was a nice perk

it said it would have breakfast, restaurant and room service and there was none of it

it's nothing special, but the bed is comfortable, there is a shared space, kitchen and good wifi

right are circunvalar near everything, has parking

was extremely friendly and attentive, the room was impeccably clean and comfortable, and the breakfast was very

nice rooms, lovely patio and good breakfast

breakfast, location and cleaning. staff always available.

the hotel is cute, in a good area, has free parking and the staff is nice

laundry service and english speaking staff member make your stay extremely comfortable

breakfast was better than a 5 star hotel we stayed in recently

the attention from the reception, kitchen, room service , bell boy were super

parking facility and hotel name better exposed at night almost you can not see the hotel name

that the shower had hot water, the wifi was strong and the beds were comfortable!

laundry)

would not advise you to have the hotel do your laundry

car parking is oposite the hotel in an other building

service, the wifi connection is perfect even if you are in a room, i had to attend to several meetings and

the parking is not on property but 2 blocks away making it unsafe to use in the

we even got our laundry done with the front desk for a reasonable amount saving us time and a runaround

the room was large with a small kitchen in a separate room

had a huge room with kitchen / office area in a separate space

excellent breakfast and excellent service from the staff in the restaurant during breakfast

they have a very deluvious welcomedrink and guest are allowed to use the jacuzzi in the roofttop bar

fair price and very organized. also, the breakfast included is very convenient.

it is not amazing and very basic but it's sufficient and breakfast is included which was nice

the breakfast is very okay the staff is very pleasant also

isnsuper friendly and breakfast was special everyday

regret to say that the breakfast did not meet expectations, as the eggs were consistently too salty

nice modern city center hotel. very helpful staff, good breakfast. comfort beds.

breakfast is simpel

the price and the wonderful breakfast

breakfast and coffee can be improved

breakfast is delicious

oscar & danny were great with check in & baggage issue with airlines. very good breakfast!

wifi in room was a bit weak. hallway great wifi.

the breakfast was the best i've ever had in a hotel, especially considering it was included in the

good breakfast and convenient location

the breakfast was the best we have had in colombia

breakfast was excellent and the hotel was very clean

the breakfast was good but the selection was a little limited

breakfast was great, and the hotel is a short walk from the arboleda mall

food was good at breakfast and room service

food was good at breakfast and room service

the laundry service was quite expensive.

room looked out directly into the laundry room and had little natural light

noise from other guests and our room on the second floor backed onto the laundry room

the breakfast staff kathy and get assistant are also very caring and smiling

however, we had breakfast included, but it left much to be desired, not much of a selection

the breakfast was a little lacking

laundry service was quick and very good but overpriced.

the only thing i didn t like the maid came for service of personal laundry when she saw i had lots of laundry

to extreme hot, air conditioning did not work, too much noise from other customers, thin walls, laundry never

laundry charges for which i paid almost 45 usd just to wash my undergarments are too high

wonderful breakfast, great swimming pool and gym. really enjoined our stay here.

the reforma tributaria protests but the staff looked after us and we felt safe and comfortable laundry service

helpful staff got my laundry

great location, good breakfast and nice staff. rooms wer big and comfortable beds.

staff are exceptional very polite attentive and professional breakfast delicious and well served with a variety

good breakfast and nice rooms

a little tired but clean with a solid bed, hot water, and strong wifi

view from breakfast/ 4th floor area--you can sit there and relax at any time

breakfast was really good

the suite was roomy and comfortable breakfast was good staff was friendly

wifi did not work. room needed a more thorough cleaning.

we appreciate breakfast in the bed, which, however we were not able to get as we left early morning

the staff, the location and breakfast

customer service and breakfast services are awesome.

breakfast, the price and location

breakfast could be better

te attention of the staff was great, ok breakfast