wifi signal is not good enough

being a pescatarian the kitchen always prepared something with fish, and there were sufficient other dishes

the kitchen staff is very nice and makes a really good job, too

beautiful location with hammocks overlooking the view comfy bed hot shower good, clean kitchen facilities range

the view was great and facilities were good (kitchen, outside bathrooms)

the breakfast was outstanding

it had a view of the parking lot with cars

amazing place beautiful scenery the cabana was amazing and the breakfast quite good

everything . especially the gardens and the kitchen / dining and the yoga/gym space

we counted 20 species during one breakfast, including toucanets, beautiful tanagers and hummingbirds

rooms were rather basic fit the price offered. pool different from the pictures

the breakfast was very basic and small, this could be easily improved.

a great breakfast, clean and spacious rooms, great location, helpfull staff and very clean room

free coffee and tea available during the day and wifi works great

there are facilities for spa, a natural water pool and more which we didn't use

was in order, friendly staff upon arrival, assisted with parking and even woke up a bit earlier to serve us a

john served us breakfast every morning politely, even we left at 6am last day

breakfast

the breakfast buffet was really good

the quality of the breakfast is commendable

i suggest to add a sweet option to the breakfast menu

secure parking for motorbikes

people came and as my room was under the dinning room it became noisy during the dinner and breakfast since the

we stayed here for three nights and enjoyed the beautiful garden, the pool, the beautifully decorated rooms,

very good service for food and breakfast was delicious served in the old dining room

even though we did not ask for it. we did not get the wifi password and the tv controller.

staff, free parking

clean rooms, quiet, great breakfast, friendly staff.

perfect location. great welcoming. the breakfast was good.

the breakfast was modest but that s a minor issue

wifi

are lots of stairs to climb and there is absolutely nothing in the hotel - no breakfast, not even laundry service

good showers, good wifi, and quiet at night plus a solid breakfast for the price

i wish the room had a mini refrigerator. breakfast could use more variety.

good showers, good wifi, and quiet at night plus a solid breakfast for the price

great location, clean and well maintained , friendly staff, decent breakfast

our room was seperated only by a window and curtain from the breakfast area

it probably has the most expensive laundry facility i ve ever used

is no wifi on the room, when we asked it at the reception the employee said they were working on it at

wifi is available throughout the hotel but can be a bit limited inside the room

breakfast was deligthful

don t forget your earplugs in the weekends, the bar next door was a bit noisy.

the breakfast is inconsistent, as they have food of different quality every day

breakfast was plain and offerings limited

top hair dryer and breakfast included (dis not use that , left early to parque los

breakfast small but

you can't get a coffee in the afternoon, because the lobby bar is closed

no wifi, payement only cash

wifi only works in common areas

wifi signal strength was weak in the room we got woken up at 6am by bells from cathedral (really

best laundry service ever ever at reasonable price , super clean hotel it has the

we arrived and our truck was too tall to fit in the parking so the owner got his vehicle and guided us to a

mall used for parking cars when there are no available lots for cars is not so close to the hotel a lot of noise

central located for all the sights. clean and good wifi. enjoyed my stay here.

good parking

wifi was poor

also didn't like it that the included breakfast was actually given at the neighbouring cafe which is right on

excellent service at front desk for e everything we needed and fast laundry service

parking is around the block.

easy to reach and offered free parking, gym, sauna, and medical services in case of an emergency

the breakfast was delicious and the gym was surprisingly good

wifi never worked

no laundry service

clean. good breakfast. friendly staff.

it had parking inside the building

organized, clean, quiet hotel room, the breakfast was delicious and the service is impeccable

room, hot water shower, good wifi, safe parking at hotel

very noisy from panamericana, don't get room in front of building, wifi is weak in the room despite proximity

not so many facilities for kids and to entertain

breakfast is very small

the room service menu is quite expensive

staff - typical very humble colombian: not used to in north america and france breakfast gym esp

gym is not functional except for two treadmills

excellent breakfast. really friendly helpful staff. great stay.

friendly staff and good service. enjoy the breakfast too.

bar none looked after so well , wonderful breakfast , good room with hot water, very clean and well looked

everybody was very attentive and the breakfast they offer is very good

beds were really comfortable and there were extra beds on a mezzanine level which our kids loved

the laundry prices. we had a handful and it was $75 us

wifi is ok all over the hotel but disconnects all the time and you must login again with username

great quality wifi not only in the room but everywhere on the premises

room was spacious, very nice , it even had a full kitchen but really couldnt take advantage of it because there

could have been pots and utencils to take advantage of the full kitchen in the room

we were very pleased... wifi was the only thing that could be improve.

the parking entrance is not comfortable, you have to ask the staff to open the access

loved breakfast great staff

pictures show a gym, well they do not have any gym equipment

great breakfast

breakfast was great..your service is great. all your employees were great..

breakfast was great, but i was particularly amazed by the way the hotel is handling the covid-19

the breakfast was great with lots if choices

parking space, few slots and you have to be very carefully while parking

the breakfast buffet and the light dinner buffet (both included with the rate)

the breakfast.

brand new, very good breakfast service, large bedroom

the breakfast was awesome

everything except breakfast.

only breakfast, and some sandwiches were available

the parking is not private, it is outside the

wifi didn't work in my room

from town (it can take a few tries before you successfully hail a taxi or an uber), and the wifi was not strong

hotel to relax at the end of the day, breakfast is good, bed is comfortable, close to night life area

breakfast was included and it was served in abundance

good breakfast

unfortunately the wifi didn't

the breakfast is complete and has a delicious homemade taste

breakfast was good value but not very exciting

breakfast was just ok

breakfast finished a 9

and modern room with good breakfast and friendly personal

breakfast had little variety

we also had parking inside, nice to go outside and walk/run along the path that passes in front of the hotel

breakfast took over 30 mins to serve after ordering

when we checked-in they gave us the info that breakfast was from 07:30 to 09:30 and we arrived at 09:10 and

also, nice breakfast and the staff are incredibly nice

the restaurante personal was not nice at all, and breakfast was very regular

for example, it was quite challenging to use the the whatsapp service to get laundry done

we really enjoyed the surroundings and the thermal pool

dinner in the restaurant was high quality as was the buffet breakfast

so my spanish speaking friend has to do all the communication, although some people at the bar spoke english

fantastic hot springs incredible gardens beautiful spa is good with professional massage that i gave a generous

maintained, the staff super friendly and attentive, the massages were extremely pleasant, and the breakfast was

breakfast was nice. the place is owned and run by women who are most helpful and charming.

the spa service was top-notch, one of the best we ve experienced

warming hospitality. spa by andreas is the best spa experience.

parking is secure

the laundry service is excellent and very affordable

good and safe parking

the pool isn t warm

about this property the beautiful outdoor terraza where we had delicious breakfast the pool , the jacuzzi

you must try the mineral spa in the mountains nearby

the typica hotel - the sister hotel - has a great pool but it is not heated and santa rosa tends to be

breakfast layout was nice, yet simple

very kind and friendly staff. good breakfast. excellent view from the room.

building is new and the breakfast is good

we needed to push to get our breakfast as we were ignored by the staff.

travel a lot and i think the hotel is overpriced because they don't even have a pool, the rooms are ok nothing

breakfast was delicious

the swimming pool was nice and the spa service was great - one of the best massages i ve ever had

-wifi at the room didn't work properly

wifi was horrible, almost non

the place was immaculate, breakfast was fresh and delicious

also this hotel is great for family with kids

breakfast could be better specially one can be asked before hand about the food and not get the

location is great, they can improve the breakfast they have just one option for breakfast, and they don t offer

i wish the breakfast would have been a bit more robust but it was just enough (arepa, toast, scrambled egg,

the bed, the room, the breakfast, and the price. the hotel can improve.

location & breakfast

great location, good breakfast, helpful staff.

convenient location a few blocks from the piazza, great for parking as well

big parking lot. efficient front desk. clean room. comfortable bed.

clean rooms, parking

our window overlooked the parking lot

wifi signal was very weak, they didn t have a system to pay with credit card and the room close

staff was the best, bed comfortable. breakfast awesome!

extra charges, the breakfast is supposed to be included but at checkout they charge the chorizos, the cost is

breakfast was good...

a wonderfull overlooking from the breakfast room to the outside fields

a good breakfast was included and someone came to the hotel earlier to make it cause we had to leave at 7

the wifi signal was very weak and didn't reach the room.you need a car.

poor wifi in the rooms and poor hot water in the showers.

the fact that the rooms don t have wifi

place was clean, nice view, staff was kind, there was enough space for parking, the bed was really comfortable

no wifi

on the rooftop, there is a bar open until late hours, very loud

no bedside lamps and no room service as advertised

noisy hall ways kept waking up,or maybe it was the bar on the top floor

is no sound insulation whatsoever, loud music coming from the rooftop bar above for hours on end

location , but being close to the main square and having a nice roof top bar it can be noisy

breakfast is really good, and the people at the restaurant were friendly and the service was very

breakfast too small for my lunch expectations

is excellent, very close to the centre and the hotel offers secure parking

the hotel was centrally located with parking

great location right in the center. the included breakfast was good.

sitting on the veranda having breakfast and listening to the sound of the river and the singing of birds will

no wifi.

hot water, view, great breakfast

parking is limited and unsecured in front of the hotel

breakfast was delicious home made yogurt.

breakfast was customized meet our request.

breakfast was excellent, and we also had dinner at the lodge one evening, which was outstanding

is a great place to stay and disconnect from everything, no tv no, no wifi we loved it

breakfast was included and was amazing

the breakfast is wonderful and very tasty (highly recommended)

everything. the plants and flowers. pet friendly. pool table.

everything. the plants and flowers. pet friendly. pool table.