to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

good shared kitchen and dining facilities

a few more essentials in the kitchen - olive oil, coffee, tea bags would have been good.

nice place, kitchen equipment, nice staff

kitchen with all necessary utensils but no kettle to make drinks.

whilst it is a bnb, there is a large, well equipped kitchen you can use

only issue was the wifi connection being a bit spotty but the phone reception works just fine and if you're

exceptionally restored accommodation, beautiful chapel and a lovely swimming pool with plenty of sun beds

breakfast was very good

good breakfast selection

scenic views of the mountains and as we had a pet dog, we could take him for walks around the property

they also offer a paid laundry service

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

i expected the wifi to be better in a hotel this size.

free secure parking and wifi. buffet breakfast was included and there was a good choice.

great for parking. great wifi. great for a stopover on motorway

kids menu 15€

due to covid19 no access to the gym

the bar snacks were very good

handy stopover for sala el tren gigs. nice bar area.

pay; swimming pool very nice, free parking in the basement; cleaning every day; good breakfast; gym a little

beds are hard self serve laundry near by.

the lobby, parking and wifi facilities.

wifi was ok

wifi was very bad

pet friendly and tram to centre outside

no bar or breakfast, covid was the problem not hotel.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

cosy, intimate restaurant and bar areas

120e for laundry service for some clothes without informing anything before

staff at hotel bar were rude on first contact, however later with different staff it was fine

was no room service

modern bedroom with everything you required including wifi and aircon

no room service facilities

a laundry service is provided but one item costs 5 euros to just iron

very nice, everything clean, the sauna/pool/gym area is small but functional, it has everything you may need

breakfast, bathroom, possibility to have sauna and gym.

pool closed dinner first night good second terrible.very little there and not a lot of choice

wifi didn't work

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

it was an nice room just renavatid, and the gym was ok.

slow wifi

gym, swimmingpool

accessing wifi requires sharing your email.also wifi was quite slow.

the room was fabulous! clean, spacious & modern. the pool was lovely too.

good restaurant in the hotel and good room service

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

we could stay there with our dog and they prepared a welcome pack with a water and food bowl + a pet bed and

wifi is not good in our room : 517

coin laundry just 2 mins walk away

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

we ordered some food and the maid didn't take away the dish all the days after our room

it is convenient that a small fridge was provided in the room and there was free wifi

check in, car parking, laundry service was fast, padel court was awesome

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

exterior swimming pool (the indoor pool was in repaire work)

spa, area was an additional cost however this also means you have the spa area all to yourself

gym

they only told us it's possible to do it with laundry service

ac very quite and efficient, all the staff were very friendly and the breakfast was first class, bar food was

nice comfortable good facilities. lovely bar restaurant

will be perfect if the wifi signal is stronger and secured

when we woke up in the morning, there were many kids just going home past our hotel

their capacity to do laundry for 7 and deliver it to the door was great

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

there are no laundry facilities

office super helpful with all the information about area surrounding and even with our need for laundry service

very good breakfast buffet. nice staff. functioning wifi.

pool is the only disappointment

rooftop bar and pool is a great plus

the staff were excellent, breakfast good, wifi good, bed good.

pool was much smaller than we thought so only the kids got to use it

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

laundry machine and the shower

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

it had a cute little kitchenette, and the table was perfect we used it all the time

the location the beds were comfortable the size of the room was great for a family with 2 kids

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

single beds were forced in one room, no room to walk for 2 adults and 2 kids

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

the size of the room and wifi were ok.

lots of bars/cafes close by

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

nice bar downstairs

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

slow wifi

wifi didn't work for us at all which was very frustrating

wifi could be better

room service staff was also very polite and helpful

good location, good wifi, kind staff, large rooms...

the room was clean and had enough space, wifi worked really well

wifi network was a working correctly

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us

they give us early check in

laundry across from hotel

however wifi can be shared only on the first floor. so basically you have no wifi in your room.

the rooftop bar with the views was stunning (also the bar staff was nice)

wifi signal was fine

wifi did not work on my room. staff expressed surprise but it is in reviews.

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

wifi is

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

loved it! kitchen and 2 balconies in our premier suite.

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

- good price - perfect location to explore the city - clean - good wifi - modern room

small bed, not for 2 adults

wifi worked fine

the shower, the vending machine (the coffee one), the air conditioning, the room service

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

the pool area was lovely and really enjoyed both the bar area and the restaurant

wifi was not available for several hours

no bar in the pool area but pool has a lifeguard and is good.

lovely comfortable room, excellent resistant with great service, excellent breakfast, easy parking

parking could be better organised

lovely hotel, very nice and helpful staff, wonderful location and nice breakfast.

discount for parking which was just around the corner, friendly staff, decent breakfast and a fabulous view

the breakfast was self serve and a nice simple buffet

surprised there was no bar but one next door was very good

wifi non existant

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

appreciated the laundry facility- so able to wash my travel clothes

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice

great restaurant and bar area

the bar was fantastic with the best sangria we had in all of our spanish travel

spa and facilities closed. the room was too obscure

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

wifi not good

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

all the amenities listed in the hotel directory aren't really there, like there is no room service or a restaurant

breakfast great,great location

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the hotel quoted euro 40 for laundry.

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

intermittently unreliable wifi

the room was nice and clean and the wifi was working well

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

wifi signal was rubbish

hotel is very conveniently placed, close to the cathedral, shops and bars

are completely no wifi signals in my room at all which is very disappointed

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

great breakfast on site - everything you could possibly want

the bar is small but very good

choice of room service was poor

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the only con is that wifi is extremely unstable.

the rooms are lovely, spacious and so comfortable

don't know if they had room service but the restaurant was only open for breakfast

we would have liked breakfast and perhaps room service

spa and massage was excellent

location , room, laundry service . staff

room perfect,very clean and tidy breakfast good ,

breakfast was good but could have had a few more fresh items

good shower, a/c and wifi

locations, how clean, wifi, all

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

nice spa service

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

can have an update in the kitchen , dishwasher was not working

the wifi did not exist and when the staff was asked via booking messages they stopped replying simply

and that s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area

fully functional kitchen with tea and coffee supplies

we booked a junior suite which was very large with a reception room, kitchenette, bedroom and en-suite bathroom

wifi was weak in the evenings. no foreign language channels on the tv.

good wifi and good staff

the wifi was superslow. impossible to use.

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

good gym with equipment available 24 hour

room service fees are expensive.

their spa jet was possibly in fault? but they reassured they ll fix it.

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

was excellent fit visiting sights in grenada the rooftop bar was special with great views of alhambra and

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi was intermittent in the top room. tv old fashioned.

wifi not good in triple room

the wifi doesn t work very well, its slow

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

the wifi could be better.

wifi is horrible

helped with getting to various areas and arranging for laundry service

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

the hotel will even have a bag of laundry serviced for you for a slight fee

we required laundry service and it was done by the bag for 15

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

spacious, comfortable and with the bonus of a spa bath

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

breakfast was delicious, but a little expensive for spain. still worth it.

room was beautiful but there needs to be better directions for how to work the spa tub

the room was very clean, smelled good, and the room service was adequate

the wifi is poor

also as we travelled in winter the spa bath was amazing

biggest problem - wifi was very spotty throughout the hotel

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

it was nice to have a laundry service -very reasonable price

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

there was a very good laundry service at a reasonable price

stayed in room 16 which is just opposite the laundry room

really lovely lady working in breakfast room

nice extra to have spa bath in the room

the breakfast buffet was average

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the ladies in the breakfast room were equally as nice and very friendly

next to noisy laundry

breakfast a good choice

spotlessly clean, super friendly staff, great breakfast

good wifi, clean, helpful staff and spacious quiet room

wifi was slow or not good wifi

room service would have made it heaven!

kitchen equipment could have been better quality - better knives and utensils.

and friendly, location was amazing for alhambra and city, comfy bed, fridge/mini bar, balcony, wifi etc

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

wifi was just bad. didn't work very well at all.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

everything in the room worked very well: wifi, air conditioner, shower, etc

free wifi

laundry done in 1/2 day for 22

there is no laundry service

they provided a tea kettle and mini bar fridge that were very useful

40 euro luggage storage facilities and great wifi

- close to albaycin, alhambra and city center - fast wifi - fair price

the wifi was really not good, very intermittent .

if is something to mentioned the slow wifi but it was not a real problem

wifi was slow and didn t work very well in our corner room

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

clean and tidy. great location. bar prices very reasonable for hotel

helpful and we enjoyed eating both lunch and dinner in the restaurant in addition to a pleasant breakfast

the wifi was also down the entire time

the bar and restaurant area lacked space and character compared to the rest of the hotel.

room service breakfast was good

wifi does not work very well

doing laundry there was relatively

good to have a safe and also had some laundry done

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

laundry service was fast and affordable

cheap efficient laundry service

our room was next to the laundry room, bit noisy in the morning

wifi was working well

excellent in room wifi

the roof terrace bar is a must to visit

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge