to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

good shared kitchen and dining facilities

a few more essentials in the kitchen - olive oil, coffee, tea bags would have been good.

nice place, kitchen equipment, nice staff

kitchen with all necessary utensils but no kettle to make drinks.

whilst it is a bnb, there is a large, well equipped kitchen you can use

only issue was the wifi connection being a bit spotty but the phone reception works just fine and if you're

exceptionally restored accommodation, beautiful chapel and a lovely swimming pool with plenty of sun beds

breakfast was very good

good breakfast selection

scenic views of the mountains and as we had a pet dog, we could take him for walks around the property

there is no bar at the pool and there is no room service. the restaurant is mid.

bar ridiculously low prices

lovely comfortable room, excellent resistant with great service, excellent breakfast, easy parking

excellent outside pool

bar at the pool area just a vending machine, and the actual bar only had one staff member so

discount for parking which was just around the corner, friendly staff, decent breakfast and a fabulous view

wifi excellent

had quite a bit of trouble trying to get the wifi to work in our room, although the very earnest desk clerk did

the buffet breakfast ( spanish style ) represents excellent value for money at 3€ and the staff were

central location was very good, the staff were friendly and helpful, and the roof top bar and solarium were a

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15€

the bar snacks were very good

the food and tapas served in the hotel were fantastic quality and the hotel bar prices were lower than you

wifi in the room was awful. ok in the public spaces.

the laundry service is not complimentary, and the reception staff provided me with a list of prices

also there is a small rooftop pool and a small gym

an area to have a main meal with my pet.

gym was disappointing by all means, the treadmill broke within 1 hour and never got fixed

location was perfect for everything to visit and close to bars and shops

beds are hard self serve laundry near by.

free gym, lovely staff on reception

extra payments for parking and pet.

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

wifi was ok

lovely hotel,great service with an old fashioned charm...pool fantastic on hot days...

cafeteria and bar good, had some nice food

lovely hotel, lovely room and great rooftop pool.

wifi just didnt work at all. wifi was an item i screened for when choosing where to stay.

pool was mot clean

room and bed with spa bath and balcony

printed details re mealtimes,pool times etc.

the parking, views, food, staff, spa bath.

pool is great, has a poolside bar facility and plenty of shady space too

free on site parking

spa could easily have been included in the price or at least discounted relative to walkins.

arrival at the hotel, i found out that the spa is closed on sundays and mondays

no pool/ spa / gym

spa facilities were nice, but charged at 18 for 2 hours to just use the pool

swimming pool not open

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

120e for laundry service for some clothes without informing anything before

the bar was closed (covid measure?). there were a coffee and candy machine instead.

the staff and the swiming pool

the pool and view from the rooftop were

parking, friendly and supportive staff, especially their breakfast serving team, high quality wifi service,

a laundry service is provided but one item costs 5 euros to just iron

air con, got very hot during the night each night and needed resetting, wifi code switched with no notice (v

fantastic breakfast

the room was sufficiently large and the bed was comfortable, the breakfast and dinner buffet was just perfect

i ended up taking a taxi after walking a little bit with kids

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

the wifi.

se apoderaron del hotel, no pudimos usar la piscina, el gym casi queda destrozado, ruidos y carreras por los

very modern hotel and the roof top bar is an excellent addition with great views over the city

we loved the open air terrace bar with fantastic views across the city

friendly staff, they upgraded our room for free, great breakfast with variety of local foods, the spa is also

rooftop pool is pretty small more like a fountain or kiddie pool than an actual swimming pool but it

clean modern and had a great rooftop bar &pool the inside areas were also excellent and

pet facilities. staff very professional. highly recommended and great location

functional, well maintained gym, good selection of internally tv channels

coin laundry just 2 mins walk away

it is convenient that a small fridge was provided in the room and there was free wifi

room, great breakfast, great garage for my motorbike, but most of all the people

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

the laundry room was audible

travelled with a dog and the booking said the pet was included - we were charged 20 euros extra on checking

easy parking as the hotel is next to the highway

food and drink available 24 hours. pet friendly.

the breakfast in the bar is expensive, compared to other ventas on the way.

check in, car parking, laundry service was fast, padel court was awesome

the bar wouldn t allow us to bring our tiny chihuahua in for a drink

exterior swimming pool (the indoor pool was in repaire work)

wifi was a bit slow but still usable, definitely not worth complaining about but i think it would

clean! helpful staff! lovely spa! indoor pool! overall lovely stay!

they only told us it's possible to do it with laundry service

when we woke up in the morning, there were many kids just going home past our hotel

gym could have offered some free weights and floor space

friendly staff, great location and with secure parking. comfortable room with first class wifi.

room service were fast to respond and quality of food was lovely

office super helpful with all the information about area surrounding and even with our need for laundry service

their capacity to do laundry for 7 and deliver it to the door was great

there are no laundry facilities

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

and location is perfect if you are travelling and want to stay 1 night on route, plenty of parking

no bar and no where comfortable to sit to drink a can of beer from a plastic cup - yes, plastic cups

. near motorway, lots of options at the bar in the morning. cheap hotel.

breakfast was perfectly fine. tostadas were lovely. plenty of parking.

clean. and good parking

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

lovely bar with brilliant tapas free with every drink and nice restaurant menu

good hotel in prime location with a nice bar and terrace.

bed is comfortable, with daily room service .

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

single beds were forced in one room, no room to walk for 2 adults and 2 kids

wifi was excellent

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

the wifi was not included, it was 3 euros/day

pool is tiny and was not the cleanest

wifi was not great and i ended up in the lobby when ever i needed to do anything that was going to

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

very good breakfast buffet. nice staff. functioning wifi.

really recommend 30 sec walking wine bar

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

room service staff was also very polite and helpful

the wifi was really bad

wifi didn't work for us at all which was very frustrating

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

clean and very comfortable, great bed, fluffy towels, good kitchen facilities

the location the beds were comfortable the size of the room was great for a family with 2 kids

the wifi signal was unstable.

very friendly staff, good wifi and very clean hotel room

good location, good wifi, large rooms, very clean, heating...

the room was clean and had enough space, wifi worked really well

the free wifi. the free computer. the smiljng accommodating staffs.

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

laundry across from hotel

also antonio in roof bar was great

wifi signal was fine

the rooftop bar with the views was stunning (also the bar staff was nice)

wifi facility

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

loved it! kitchen and 2 balconies in our premier suite.

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

the situation of the suite was excellent -- two bedrooms, so kids had their own space

- good price - perfect location to explore the city - clean - good wifi - modern room

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

small bed, not for 2 adults

wifi worked fine

next, the wifi is useless in the rooms

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

the complimentary laundry service was a thoughtful and convenient addition

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

the bar was fantastic with the best sangria we had in all of our spanish travel

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

couldn't get room service at 21:30 although we were told it was open until 22:00

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

location, lovely with the rooftop pool, fresh bathroom comfy bed, sweet staff, supergreat breakfast

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

intermittently unreliable wifi

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

the pet friendly bar was ideal for breakfast and tapas.

are completely no wifi signals in my room at all which is very disappointed

room service

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

the hotel quoted euro 40 for laundry.

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the luxury of the kids having their own bedroom and bathroom was perfection

the water temperature in the spa room - was expecting a hotter bath.

50 euro surcharge per person for room service

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

location , room, laundry service . staff

breakfast was reasonable and worth the value

a fair few sun lounges and the little bar / snack area near the pool was also great

room perfect,very clean and tidy breakfast good ,

wifi was a bit dodgy but nothing mayor

you can get room service from the restaurant next door, kitchen closes at 10

the wifi was pretty spotty (i

ask they do have room service available but no restaurant

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions

choices on room service menu, no pool or gym

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

needs better and improved security for wifi. stopped too much.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

great little gym sauna and steam rooms

good gym, nice view to the cathedral

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

room service fees are expensive.

decent gym and nice to have the hammam (warm pool and small steam room)

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

was only best described as ok and at times quite noisy with the closely adjacent kitchen facilities

wifi reception very poor.

wifi needs boosting

the wifi was superslow. impossible to use.

kitchenette could be a little more equipped if possible for longer stays

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

the staff. free wifi. location.

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

you can keep your style but by putting functional equipment -unstable wifi -bad communication from the staff

can have an update in the kitchen , dishwasher was not working

no wifi (the name advised on the welcoming message not available) and no answers about this from the

accommodation has no kitchen facilities, at all

wifi connection good, and location is very convenient

wifi is horrible

the wifi wasn t very strong

the wifi could be better.

weak signal for wifi

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helped with getting to various areas and arranging for laundry service

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

the hotel will even have a bag of laundry serviced for you for a slight fee

good wifi

booked months in advance a superior room for me and my 2 kids

wifi worked well in all areas

room was beautiful but there needs to be better directions for how to work the spa tub

the room offered ample storage space and the spa shower was a treat

no wifi in most parts of the room

not recommended for families with young kids

plenty of bars and restaurants in the vicinity

wifi did not work the first few minutes when i arrived, but later was

the room was spacious and clean with good wifi

the spa was amazing

breakfast was great

room service touches

breakfast was also very nice - although too expensive

no outdoor pool

next to noisy laundry

good wifi, clean, helpful staff and spacious quiet room

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

breakfast limited

wonderful, helpful staff. fantastic breakfast and central location

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

there was a very good laundry service at a reasonable price

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

wifi was very erratic

wifi was good and the room very

but the restaurant and bar were not open

breakfast is very good. and they're so kindly.

the breakfast buffet was average

breakfast room was very cramped - food selection was good but the tight, crowded space with

the spa bath was a treat to relax in at the end of the day

our room was next to the laundry room, bit noisy in the morning

great roof top bar with view of the alhambra

wifi was working well

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

great wifi also

limited 5g reception in the room, but free wifi.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the wifi kept cutting off.

and the wifi really didn't work in our room

wifi was rather slow.

wifi was just bad. didn't work very well at all.

room included a kitchen, but this is specific to the apartments we were moved to and might not be in every room

were in a small apartment with a loft and a fully outfitted kitchen