also, the hotel page mentioned laundry facilities, but we were redirected to a nearby dry cleaner for laundry

wifi was not working(not connecting to the internet at all)

one was there when we arrived early am, although i had indicated we would arrive at 7:30 am or so

the staff communicated through booking, allowed for luggage storage and early check in

with a very early arrival 7 am

laundry is extremely expensive

room was clean, beds where comfortable, breakfast was good, staff was friendly, had a good view from balcony

restaurant crew was particularly helpful & friendly with the kids

everything. room, hall, breakfast, close to everything. loved it

however, when we were there, we found out that kids could only go at certain times of the day

wifi a little slow at times.

hotel was clean, bed was comfortable and the bar food was pretty good

there was no bar area and only 1 sofa in reception. to be honest though we didn't miss it.

wifi signal was breaking

the bar is closed down but they have a vending machine

we didn't ask for house keeping but they provided fresh and clean towel sets in the laundry bag daily, so sweet

would be nice to have laundry.

to help us by contacting our next night's accommodation to check if they were happy to let us do laundry (which

laundry facilities are at least a 24 hour turnaround, it would be great if there were some sort of

only issue i had was the laundry service, which was very expensive but the clothes i got back wasn't even fully

close to the center, big specious rooms, laundry service

laundry service was expensive, but that may just be a consequence of iceland being expensive.

no laundry machines

able to access laundry room on arrival to store luggage despite staff assuring me that it is possible

the folks at hlemmur suites very kindly offered to let us use a laundry room at the facility but it was not a

laundry service wasn't available during my weekend stay (only available monday-friday)

would be helpful to maybe have a self service laundry or a laundry service that was guaranteed

decent free wifi

the breakfast was wonderful

wifi was also great, i managed to watch my favorite team in streaming

no laundry facility at the hotel, have to walk to a laundromat about 10 mins walk away, not feasible

our room is next to a laundry room which is noisy around certain time of the day.

i made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip

wifi keeps kicking you off every time your phone goes to sleep mode

didn't have time to explore spa and gym area, but that they have too

breakfast was nice and there was a laundry service 5 mins down the road

was small and shower cramped our room was opposite the laundry which was left with the door open so heard loud

laundry is washed for you

no washing facilities for self laundry.

rooms were on the same floor but not next to each other so kids were in one room down the hall, we were in the

overpriced, extortionate laundry service (external), 13000kr for a few items.

was too small and amenities like soap, shampoo - were poor quality; no extras like body lotion, laundry bags,

there were loads of laundry

ps wifi was free

breakfast choice, great bedrooms clean and functional, nice reception to relax in, happy hour at bar is great

laundry service failed to return same day as advertised - i dropped off well in advance of 9am

there is no self laundry facility

was very disappointed that the hotel does not offer laundry facilities - it is supposed to be a 4 star hotel

had the do laundry for us and told them we were checking out the next day

the wifi was very slow as it was a business trip this was quite frustrating.

is a laundry place in town that s relatively reasonable for iceland prices

would have been better if they had bacon / egg / sausage etc with the breakfast, then it would have been all

we had rooms on the ground floor which was nice with kids and after a long transit

the wifi is bit slow

breakfast is lovely and staff are fantastic

paper bag to place your dirty laundry in to take home and great shampoo, conditioner and body-wash

there is very little room for improvement that can be made, perhaps adding room service?

they could have had a room service menu in the room so you could see what lunch/dinner options there were

gym was small, as many hotel gyms are, however, this gym was the epitome the effort to be

first thing in the morning, they were all super accommodating and friendly and i was able to do early check in

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

had to get on floor & plug in phone, no laundry bag

i was charged the cost of a washing machine for my laundry basket

fast laundry service

we initially did not think there was a bar in the hotel, so it was a nice surprise

on a practical side having a kitchen and available laundry could not have been better

this time we were in the embassy which was closer to reception and enabled us to use the laundry room which

the laundry facilities were free, and the staff were all incredibly nice and helpful

free laundry, free milk & juice, early check in

got our laundry done for second half of the trip

the hotel is still being completed the kitchen area was not functioning as yet so had to go across the road to

loud music from a bar next to hotel if you'd like to open the

hotel is in a great area, it is one road away from the rainbow road and is right in the heart of bars and

we were able to have an early check in which is very helpful after a long hour flight

no room service at all

is more of a hotel, cannot cook or do laundry but breakfast is included

only complaint was that we had laundry done and it cost 80 euros

l, how to access laundry/dry cleaning etc

have liked an early check in asked it wasn’t possible (extremely tired after flying all night

arrived earlier than expected and they easily accommodated an early check in

location and included breakfast

the bar across the street was a little bit loud

breakfast could start half an hour earlier

the breakfast was complimentary and delicious

great location and tasty breakfast.

staff was very accommodating, and the location is by food, a laundry, and a short-ish (15 minute) walk to the

and every single staff member we encountered - from the front desk, to the bar to the breakfast were just the

breakfast buffet was very nice, make sure you book that in your rate

location breakfast. clean and comfortable

room was over the kitchen, load banging of doors it sounded like i was sleeping on an air conditioner very loud

quite noisy, very slow wifi, definately not value for money

breakfast had plenty of choice staff on front desk were so

also, the wifi was excellent - i was running two laptops and my phone off of it to do some remote working and

location, breakfast and price were excellent

having free wifi in the room was a huge bonus

would be great is the hotel offer laundry facilities

very friendly staff, great location, onsite parking, laundry use available for guests!

my mom wanted to some laundry before we leave for our next destination

we asked to do laundry and they showed us how and let us have access to the laundry facility to do as much as

breakfast included, laundry facility available, friendly staff

not included like mini fridge, microwave, breakfast, early check in, late check out, and to do laundry it was

the bar area has very comfortable seating with a fireplace

good location for exploring g city amazing artefacts all around the hotel parking provided

no room service or bar

great lounge areas and the bar was very cool

i wanted to do laundry here when i arrived, but it was ridiculously expensive at 10,000 isk (approx $72) for

there were other issues, no room service and cryptic/non existent laundry instructions

great full breakfast

location, spa facilities, lovely staff and room had an amazing view of the city

was able to pay a bit extra for a late check out

room service was unimaginative and very expensive for what we received

there was no room service to clean our room for 2 days

slightly noisy at night from hotel bar music or road alongside even though we were on third floor

that was given to us was very close to a bar and did not sleep till way late in the morning

bar was disappointing - no bar man

had laundry done and items went

overpriced breakfast and services like laundry

was nowhere to do laundry -- the laundromat the hotel directed us to was completely out of order

the bathroom - cleaniness might be a little bit improved in the room (laundry)

were given room 201 which was above the laundry room

gym is too small, which closes at 8pm.

gym: the gym is very small, suitable only for cardio and dumbbell use

spa was closed when we returned at the end of a day of sight seeing

spa didn t have a pool

the room was comfortable and well equipped, we had a fantastic view of the lake from our spacious balcony

and attentive staff, comfortable bed, well designed bathroom suite , excellent room service breakfast, great

spa and gym could be bigger, especially the spa.

house keeping and room service was never t up to mark

would be good if it had a swimming pool

the spa is perfect to relax after a long day

laundry service on weekends (but laundromat just around the corner)

had problems with people in next room for 3 nights with kids screaming from 5am in the morning and had to bang

we had to go out every evening for dinner, or order room service which was very limited and often not very hot

the sauna and warm water pool will help you

the spa area was a nice bonus, and the gym was well equipped

breakfast is in the really interesting apotek resatuaunt and was spacious and good

no gym

paid extra for breakfast but it was delicious

we got the breakfast buffet included and it was incredible

chic hotel, clean and nicely decorated. the bar is pretty nice

hotel was kind of pricey given the lack of parking and no onsite laundry

central location made exploring reykjavik on foot super easy! loved the bar next door as well.

standard of accommodation we had a room with a double, a sofa bed and a balcony and kitchen area

so much space for our two kids and my husband and i

room was better than expected, first because it had a well equipped mini kitchen, second because the sofa bed

just a minor improvement in cleanliness (laundry) would make it perfect

the location is very convenient, and the breakfast was delicious, enjoyed in a relaxed atmosphere

the spa area was beautiful and relaxing

on our last night we had room service and we loved our dinner

gym was a bit small

the back of the lobby has a really nice bar and restaurant

what they call a twin room is actually a queen bed with separate comforters, so my kids had to sleep in the

conditioner, shower gel, hand cream) were amazing, i never head such a nice hair and skin :) the breakfast was

attached restaurant bar is closed a few days a week but there are many options very close to the hotel

gym was really good for a hotel

the night desk guy checked me in at 1:15am i asked for a late check out and he lied

loud music all night from the bar across the street, but not a problem in the room we were given

the hours for the bar could be posted in the elevator.

little noisy from irish bar opposite.

receptionist blankets in the room extremely small the noise from the streets (offer ear plugs) no room service

breakfast at the restaurant was amazing

breakfast, with choices that include local foods

the wifi wasn t the best.

i liked the location, breakfast, spa facilities.

had to pay to use the pool, but to be honest with all the beautiful thermal spas in iceland you probably won

efficient laundry and dry cleaning service

no laundry collection

7 days of camping, would have been nice to have a laundry place to clean a few things before taking the plane

very spacious, good location, good parking facilities

we didn't eat at the restaurant but it was pretty and they have a cool bar

they utilized the lower level of the studio apartments for their food storage, employee room, laundry, etc

we got the buffet breakfast added to our whole stay, they have huge selections however they don't change what

wifi not always great and rather slow

the bar for an afternoon or pre-dinner drink a magnificent

it’s nice to stay and good breakfast.

after we came back we got our luggage that was stored as well as our laundry

laundry service worked without problems

we turned in some laundry and they made sure we got it back the same day

my room was on the executive floor i had a complimentary laundry service

house laundry was brilliant

advantage to cost of heating and the eco friendly outcome that they are proud to talk about with laundry

everyone was so friendly and helpful, food (breakfast and bar food) was plentiful.

no room service after 9:30pm.

very disappointed that the hotel charge guest to use outdoor pool/ sauna...

they had a full gym & when i say full i mean squat rack, multiple benches, full set of weights going over 10

wish there was a laundry in the hotel or a laundry service otherwise it s great

restaurant and bar on site, lovely bagel bakery also perfect for a lunch on a day trip

it also has a great sauna, small gym and parking

nice and cosy hotel in the heart of rekjavik =) small sauna and spa area plus a small gym

very nice spa area was a posiitve surprise.

no laundry, had to do washing at laundromat.

is to do a load of washing it is extremely expensive and therefore could not justify to do laundry with them

the bathrooms are large, and there is a solid gym

had a problem with our wifi, and this was dealt with quickly and efficiently by hermann

didn t like there was no room service and our room was based right next to the elevator therefore we kept

bare facilities.. would be nice if they have self laundry machines

small gym came in very handy

the room was comfortable and well-kept and the presence of a gym in the hotel was an added bonus

bar had a nice chilled ambience to relax in after a day out

location was perfect, the breakfast was amazing and the staff was so friendly

toaster and a little kitchen -24/7 supermarket very close to the hotel (3 min of car) -free laundry (washing

the free laundry was a bonus and very handy too

the laundry facility enabled us to do some laundry before packing to return home

was very good, woman in charge was very kind, free parking and free laundry facilities were also a plus

free laundry with free detergent

early check in worked well, spa was amazing room was very clean

the nice cooperative staff, the location was good for us and the spa was great and not expensive

the spa/pools are not for kids below 16, which personally was upsetting for our family.

charged 100$ for early check in even tho it took them almost 4 hours to figure out the check in

they did give us another room but only had 2 beds so our kids slept on the floor

very difficult to find laundry availability especially on weekend anywhere in town

delicious breakfast

there were board games, chess and other entertainments available for the kids in the lounge

location and good breakfast

breakfast to go (for 2800 isk) is overpriced for what you get

location of laundry, no elevator to upper floors would have preferred a shuttle service

be good to have a laundry (not just laundry service), and air con in the room (it has a radiator)

we had requested for laundry service (10,000 isk), they did an amazing job, i didn t expect them to give it

the laundry truck hit one of our luggage and still no any responsible

gym was undersized -- really looked bigger in the pictures

we were only booked to stay one night as we were allocated the room next to the laundry room, which at times

room was very spacious and the kitchen facility was also very useful

view, bar restaurant, parking

inexpensive. free parking. friendly staff

convenient location, free parking, spacious and comfortable room. very comfortable beds.

location, laundry service, draft beer.

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

the lobby is cozy with a bar and some little nooks to hang out in

they have their own outdoors thermal pool

spa included a hot tub outdoors and two types of saunas

our room was close to the laundry room

didn't have a laundry service and after a week hiking in greenland i badly needed it - but the receptionist was

doing laundry at 5 in the morning

a guest laundry would have been helpful

two of the beds were in a loft, perfect for kids

we booked, we specifically asked about laundry facilities and were told that we could do laundry

there was a bar too and a room with pool table and some games

breakfast included a waffle making machine which kept the kids happy

and clean room, helpful staff - we had to leave early in the morning so we could not have breakfast but they

it is good location for shopping and eat but our room no wifi.

was huge and we very much appreciated the laundry room

great amenities that include a hot tub with a great view, sauna and a laundry room ( that was so much need for

loved to have a laundry in the room so i could wash all my clothes at the end of my trip

sauna and hot tub. it was so perfect that they have laundry and kitchen in the room too.

it was great to have laundry and kitchen facilities in room