lights, very comfortable, spacious and clean apartment with everything you need from kitchen to laundry

loved to have a laundry in the room so i could wash all my clothes at the end of my trip

was huge and we very much appreciated the laundry room

laundry machine in unit

staff is helpful and we were allowed to use laundry in the hotel premises

a hotel like this should offer guest laundry. seems strange to offer a spa but not laundry.

very clean, nice staff and seemingly one of the only hotels in iceland that not just offers laundry service

loved the spa experience, as well

parking situation was less than ideal as we had to park across the street

is a large parking behind the hotel, but the rear entrance was closed and it was necessary to bypass the

enjoyed hot pool and sauna and rooms were clean

slow free wifi (250 kb/a only), 600 krs. for faster wifi

back parking lot not well lit. arrived at night,was hard to see.

location right next to the golf course

we stayed at the natura property the next day and were disappointed that we had to pay to use the pool after

in the kitchen everything was provided

breakfast was for self service

everything was provided in the kitchen and fridge, but some things already ran out

breakfast was fine.

really charming place! we enjoyed our stay very much :) lovely staff and excellent breakfast

we booked, we specifically asked about laundry facilities and were told that we could do laundry

we had a little baby with us so we did not attend breakfast

i liked that there was a pool table available, even though i didn't get a chance to use it as i would have

breakfast included a waffle making machine which kept the kids happy

there was also free wifi and free parking

we had requested for laundry service (10,000 isk), they did an amazing job, i didn t expect them to give it

location of laundry, no elevator to upper floors would have preferred a shuttle service

be good to have a laundry (not just laundry service), and air con in the room (it has a radiator)

the laundry truck hit one of our luggage and still no any responsible

and dinner 10/10 the spa is a must - very relaxing rooms are cosy, quiet and comfortable friendly and helpful

food was divine ( both room service and restaurant)

room service left uncollected three days in a row.

staff were very accomodating, even allowed early check in, has valet service

location, staff, room, gym

service (at a cost) nice spa area nice bar room was nice and big with great amenities helped me plan a surprise

wish there was a laundry in the hotel or a laundry service otherwise it s great

wifi speed is fast

very nice spa area was a posiitve surprise.

location, sauna , gym and a bakery

with an amazing gym and sauna facility and a great breakfast buffet - we are in heaven after the stay

were given room 201 which was above the laundry room

had laundry done and items went

was nowhere to do laundry -- the laundromat the hotel directed us to was completely out of order

overpriced breakfast and services like laundry

the bathroom - cleaniness might be a little bit improved in the room (laundry)

bare facilities.. would be nice if they have self laundry machines

breakfast and dinner/snacks were delicious and the staff were warm, welcoming and helpful

room with great amenities daily housekeeping was a pleasant surprise for a 3* hotel continental breakfast was

the bar downstairs is great to have some drinks and the staff was beyond lovely

small gym came in very handy

breakfast variety was excellent both for adults and children

conditioner, shower gel, hand cream) were amazing, i never head such a nice hair and skin :) the breakfast was

early check in after an early flight location - great downtown near to harbour and attractions

there was a bar open until 11pm which was nice to relax in after a busy day out

location, excellent breakfast and such a comfortable bed and pillows

just a minor improvement in cleanliness (laundry) would make it perfect

location, brilliant gym and bath house

there were drunk kids outside yelling on the street next to the hotel until about 3/4am and this interrupted

hotel bar and restaurant

half off happy hour in the bar was no disappointment

floor room 101 by the elevator, laundry, back door pick up and drop off of supplies

house laundry was brilliant

after we came back we got our luggage that was stored as well as our laundry

the location and if you stay at the executive floor breakfast in bed and laundry is included

the laundry service and breakfast were too expensive

spa in hotel next door is small but very lovely

very helpful, the room was very comfortable and cosy, the bathroom clean and luxurious, and the breakfast

no lounge. having to walk down the street to go to the gym and spa.

paid extra for breakfast but it was delicious

chic hotel, clean and nicely decorated. the bar is pretty nice

we had cocktails in the bar on both nights - the barman is excellent

excellent bar tender. he can mak exceptional cocktails

room service was unimaginative and very expensive for what we received

the hotel also had a nice spa area with hot tub and steam showers

there was no room service to clean our room for 2 days

the front staff were very helpful, they even let us have a late check out due to our tour ending at noon

breakfast, no toothpaste, shabby elevator, no room service, bathrooms need an update

receptionist blankets in the room extremely small the noise from the streets (offer ear plugs) no room service

the hours for the bar could be posted in the elevator.

the night desk guy checked me in at 1:15am i asked for a late check out and he lied

they utilized the lower level of the studio apartments for their food storage, employee room, laundry, etc

basics, for instance regarding gym operation times, what is located nearby, opening hours for breakfast, what

only thing was that the internet wifi didn't work very well in our room but worked great in other parts of the

we also visited the bar at night

gripe as not really there for wifi but our room lacked it although it seemed great in other parts of the

the buffet is enough, but they offer choices of eggs, pancakes and omelets from the kitchen as well

great room, lovely breakfast. also really enjoyed using the spa facilities

wonderful gym, spa and restaurant

on our second evening, we were advised to order room service because three large groups were dining in the

hotel with nice rooms, very convenient location, friendly and accommodating staff, delicious breakfast

laundry service on weekends (but laundromat just around the corner)

room service menu was very limited and kitchen closes way too

wifi not great

the gym and spa are wonderful

the spa area was a nice bonus, and the gym was well equipped

only slight issue was irish bar over road but think it wound down by 12.

best locals pub was the icelandic bar and the best meat soup was at the loki

great location albeit a noisy bar next door, really friendly staff.

was perfect, breakfast included was an added bonus, good clean comfortable hotel

hotel is very small with breakfast near fri t reception

there were other issues, no room service and cryptic/non existent laundry instructions

i wanted to do laundry here when i arrived, but it was ridiculously expensive at 10,000 isk (approx $72) for

gym was very minimal and you have to pay a flat fee for it

enjoyed using the spa and the breakfasts were

breakfast was great which included the best pastries

available laundry was greatly appreciated and convenient

the laundry facilities were free, and the staff were all incredibly nice and helpful

and the option to do your own laundry

this time we were in the embassy which was closer to reception and enabled us to use the laundry room which

they even had a laundry room

hotel was kind of pricey given the lack of parking and no onsite laundry

our room had a balcony overlooking the cobblestone street and there's a great bar downstairs

clean. big room, excellent wifi. adequate breakfast. staff provided good info and directions.

room was better than expected, first because it had a well equipped mini kitchen, second because the sofa bed

the kitchenette is very useful

great location, lovely breakfast

breakfast was basic but of high quality ingredients

wifi included

good breakfast, clean restaurant, terrific helpful staff

wifi was fine

room also came with slippers, robes and free wifi

breakfast is brilliant, wide variety of options and all good quality, and makes for a great start

spa facilities and tasteful luxury styling for the hotel and room

great location, friendly staff, good breakfast

we enjoyed the included breakfast each morning and made use of the nice spa facilities as well

there were loads of laundry

overpriced, extortionate laundry service (external), 13000kr for a few items.

was too small and amenities like soap, shampoo - were poor quality; no extras like body lotion, laundry bags,

wifi was unusable

i found the room service adequate

although there is no bar within the hotel, there are several

hotel is in a great area, it is one road away from the rainbow road and is right in the heart of bars and

we had a free mini bar which unfortunately we didn't use but it was a nice touch

no room service at all

everything in mini bar is free! love the design and the location is great.

is a laundry place in town that s relatively reasonable for iceland prices

at breakfast there was a really good selection of food from porridge and other cereals, to fruit,

the wifi is bit slow

breakfast was excellent

staff (we had both early check in and late check out), comfortable beds, clean, and terrific breakfast with

laundry service failed to return same day as advertised - i dropped off well in advance of 9am

had the do laundry for us and told them we were checking out the next day

there is no self laundry facility

was very disappointed that the hotel does not offer laundry facilities - it is supposed to be a 4 star hotel

food was good and bar has sports and happy hour

i was charged the cost of a washing machine for my laundry basket

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

had to get on floor & plug in phone, no laundry bag

fast laundry service

the location was fantastic, so close to many restaurants, cafes and bars

laundry service wasn't available during my weekend stay (only available monday-friday)

would be helpful to maybe have a self service laundry or a laundry service that was guaranteed

nice breakfast, parking is easy.

it was clean, comfortable, with helpful staff and a fantastic breakfast

wifi is great

our room is next to a laundry room which is noisy around certain time of the day.

no laundry facility at the hotel, have to walk to a laundromat about 10 mins walk away, not feasible

- good facilities, including free use of spa and sauna

liked the gym and hot tub

location, decor, breakfast, hot pool and sauna, helpfulness of staff.

staff was very accommodating, and the location is by food, a laundry, and a short-ish (15 minute) walk to the

restaurant and bar were amazing

he helped my wife and i out a few times, including going out of his way to help us with an early check in

there is no room service, although it is claim that is 4* property. excellent location & staff.

service was very friendly, the breakfast buffet had a nice variety and was quite tasty.

laundry is extremely expensive

restaurant crew was particularly helpful & friendly with the kids

traveling companion needs a bar to hold on to in the shower, otherwise i loved the bathroom setup

room service was not available at the time we went

great location comfortable rooms and beds fantastic breakfast

they have send out laundry service which was great

close to the center, big specious rooms, laundry service

no laundry machines

able to access laundry room on arrival to store luggage despite staff assuring me that it is possible

doing laundry was expensive

also, the hotel page mentioned laundry facilities, but we were redirected to a nearby dry cleaner for laundry

wifi was very unreliable

wifi was not working(not connecting to the internet at all)

one was there when we arrived early am, although i had indicated we would arrive at 7:30 am or so

some of my family were getting poor wifi connection from the corner room in the top level suite.

laundry facilities are at least a 24 hour turnaround, it would be great if there were some sort of

only issue i had was the laundry service, which was very expensive but the clothes i got back wasn't even fully

to help us by contacting our next night's accommodation to check if they were happy to let us do laundry (which

would be nice to have laundry.

we didn't ask for house keeping but they provided fresh and clean towel sets in the laundry bag daily, so sweet

efficient laundry and dry cleaning service

7 days of camping, would have been nice to have a laundry place to clean a few things before taking the plane

no laundry collection

a long night of traveling, the hotel staff were very kind and allowed us to check in early

staff was very accommodating when we added an extra night and early gym access, excellent breakfast, lobby was

not included like mini fridge, microwave, breakfast, early check in, late check out, and to do laundry it was

lovely bar and breakfast area

a great value for money, centrally located, good bar and the hotel is very classy.

the wifi was very not good but never a problem!

bonus to have free, off-street parking

paper bag to place your dirty laundry in to take home and great shampoo, conditioner and body-wash

first thing in the morning, they were all super accommodating and friendly and i was able to do early check in

the bar area downstairs is lovely also and free parking was a great bonus

gym could have been bigger/better equipped

the staff was accommodating in allowing us an early check in which was very much appreciated

bar area was closed off, not that we would have used it much or at all but no one told us that it

the bar is closed down but they have a vending machine

it was nice to have a bar in the hotel too, although drink prices were in line with the rest of the city

free wifi and parking

hotel was clean, bed was comfortable and the bar food was pretty good

l, how to access laundry/dry cleaning etc

is more of a hotel, cannot cook or do laundry but breakfast is included

only complaint was that we had laundry done and it cost 80 euros

only that you check in at 2 pm, no early check in

and extremely helpful booking taxis, giving directions, storing my luggage, and accommodating my early check in

very nice to have laundry there

my mom wanted to some laundry before we leave for our next destination

very nice staff, the option to do laundry in the hotel. the game rooms.

cake and had a washing facility for our laundry

we asked to do laundry and they showed us how and let us have access to the laundry facility to do as much as

laundry is washed for you

was small and shower cramped our room was opposite the laundry which was left with the door open so heard loud

no washing facilities for self laundry.

breakfast was nice and there was a laundry service 5 mins down the road

good breakfast, friendly staff

advantage to cost of heating and the eco friendly outcome that they are proud to talk about with laundry

the gym sometimes closing when they said it was 24/7.

spacious room, excellent breakfast choice, quick check in and clean rooms.

view of mt esja it was a very spacious room access to the executive lounge was a bonus free parking excellent

nice large hotel with plush room and free breakfast, free parking

very difficult to find laundry availability especially on weekend anywhere in town

tony at the bar was energetic and positive

t even staying there) set up transport to the cruise terminal for our group of 6, including 2 kids who needed

t even staying there) set up transport to the cruise terminal for our group of 6, including 2 kids who needed

great facilities, room and room service very clean, helpful reception, lovely breakfast

free laundry with free detergent

the breakfast is excellent- no charge to do laundry!

toaster and a little kitchen -24/7 supermarket very close to the hotel (3 min of car) -free laundry (washing

we also really appreciated having hot drinks available in the lobby at all times, as well as the laundry room

the laundry facility enabled us to do some laundry before packing to return home

the staff in the restaurant and bar were so professional too

the tv was slow on the wifi, the wifi also slow.

free parking in front of the hotel

bus stop outside, free parking across the road

i came early they provided

we had a very nice view, the people were lovely, it was our best breakfast :) just a great place

view from the window - parking slot

comfortable bed for good nights sleep, warm shower, good breakfast, friendly staff, good dinner, parking right

probably one of the best choices you can come across when traveling with kids

would definitely recommend it for anyone traveling with kids

we were only booked to stay one night as we were allocated the room next to the laundry room, which at times

decent sized room that had a small kitchen.

inexpensive. free parking. friendly staff

so warm! unable to close the heating system. the frezer bar made a lot of noise.

location and parking

is to do a load of washing it is extremely expensive and therefore could not justify to do laundry with them

no laundry, had to do washing at laundromat.

i really wanted to just order room service and that didnt seem to be an option

spa area was over expectations with a sauna, swimming pool and jacuzzi

free parking with plenty of space

although owner allowed us to use the laundry, but she claimed we need to pay 2500 isk after we started our

the owner nicely allowed us to do the laundry

in the morning we woke up by kids running around

the staff was very helpful and quick responded to accommodate our late check out request

was no wifi, no tv, no heater

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

location, laundry service, draft beer.

didn t find the spa and the area to go there is very strange as i said i didn t see where the spa was

breakfast was absolutely fabulous, best i've had in a hotel in a very long time

it was nice to have meals and bar available after long days of sightseeing

the reception staff were too busy talking amongst themselves to get us a drink from the bar until we went to

we really enjoyed the restaurant and the spa access

probably the most extensive breakfast buffet that we had in iceland with lots to choose from

i would have wanted a hot tub or a spa or better opening hours at the swimming pool wich is near

available, excellent breakfast, lovely and professional staff, hot tab, vicinity to public pool

location, close to many beautiful sites also, they serve a delicious breakfast every morning

there is a rear parking lot, so you can be close to the door though

the restaurant and bar closed early.

wifi couldn't connect to internet in tje room on 4th floor. dinner was not worth the price.

no wifi in the room. tv so small you can't see from the bed.