is plenty of parking, the room is clean, the area is not noisy

free parking

bad odor in the room (was a smoking room before?) wifi could be better no wine opener

convenient parking and location.

wifi was fine

breakfast was good but need more improvement by example improve hot breakfast like scramble eggs,

clean and lots of parking

line-up for checking in and kids returning swim towels, other guests requesting towels

room was suite so the space was good for the kids, the swimming was great as it has sliding and water falls,

indoor pool and good choices of breakfast

no microwave in the room and there isn't any common laundry available

laundry room was under maintenance and hotel asked us to pay cad 20 for

was good, ev charger was nice, room was pleasant

my kids was upset because no pool.

lighting can be improved kids collection of channels on tv

laundry buckets for garbage

parking lot completely froze over and no salt was put on, rooms were old and had outlets didn t

charged $30 extra for a pet but the room was so dirty used soap and shampoo in the shower

dirty, the mattresses were extremely bad, and i did not feel safe in that place especially with kids

wifi is extremely

no laundry services

if you need to do laundry: there is a laundromat close by which is only a 15 min walk, we got the instructions

wifi was rather spotty in the evening, so i had to switch to data from time to time

for kids it okay

wifi is terrible

some free weights in the gym, a dumb bell rack would have been enough.

breakfast was very good. all family members, even the pickiest ones, enjoyed it

breakfast was not tasty, especially sausages.

breakfast and their team are amazing , so welcoming with attention to customers inquiries

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

attendant on one of the days had no clue how the laundry works

there was no laundry facilities and no room cleaning for 3 nights

pet friendly

parking door does have steps so i would recommend to have slides also

wifi connectivity was good

quiet and comfortable. acces to the pool.

the free wifi did not work on all our devices which was unfortunate.

pool is warm water and clean - great for an aqua workout or can use gym beside

kids loved the pool (small but heated

wifi was working fine

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

plenty of parking

the spa downstairs and the room was amazing!

sauna gym beds

the unique design! the egg chaira in thr lobby and the pool table was amazing!

laundry was not functioning during our time

only one laundry machine for the whole hotel and that was not wotking either.

the only laundry machine in the area was not working

easy access location, parking availability, big room and comfort bed, laundry s room

wifi doesnt work

there is a guest laundry

liked the laundry

coin laundry was also a plus

aren t enough machines in the laundry room, so i had to wait

the washing machine was running and spinning laundry all night

are in the whole way running around, slamming doors, then i phone the front desk, and they sent a laundry

no dry cleaning/ laundry service available when asked yet found a laundry bag in the room

no laundry room, no microwave

no one mentioned anything about there being no laundry service due to covid, 6 days into my 13 day trip, as

the lobby bar had lots of variety and comfortable setting

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

the restaurant, bar, and gym were nice and useful

free hot breakfast buffet was great

not enough seating in the pool area

nice, clean rooms, comfortable beds, nice lobby area, convenient location, parking

s clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

it had a complete kitchen and laundry

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

the fully equipped kitchen, complete with a fridge, coffee, and tea, adds to the charm

fascilities, design of the house, simple checkin and checkout, wifi, travel guides

i have no clue if the laundry offers to do your laundry and i didnt ask

breakfast was great and the receptionist very kind, room very clean and a quiet place for a good

we really enjoyed the breakfast

breakfast could use some more variety and meat options.

wifi was only spotty at best, & while my friend was able to connect to it with her phone, i was

there's only one washing machine and dryer, so you might have to wait for others finishing their laundry

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

good laundry

- laundry is free (note that detergent isn't and can be purchased at the counter for $1

really clean comfortable room, great breakfast included, parking included, free laundry

were helpful and friendly, room was clean and comfortable, pool and gym were good

no breakfast. room service came around just once

covid kids

the staff was very friendly and knowledgeable. very close to metro. free parking for guests

close to highway and metro (public transit system) and nice pool.

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

reception at checkin time did not gave me hotel information like wifi name,password

it was nice to have tv, high speed wifi & air conditioning.

some of the staff were very nice and offered me late check out until 3pm

no wifi in rooms. and it wasn't as clean as i would've liked.

laundry

i would say that for this price i could find a place with more facilities like a pool and sauna, for example

the tv is all wifi took us a while to figure it out.

bed, friendly staff who were able to accommodate our early check in

good wifi throughout

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

our room was also next to the kitchen area, but staff tried their best to keep morning noise low for us

some little repairs could be made behind the cupboards in the kitchen area but i didn't use that space at all

generous, clean, stunning thriving plants, warm kitchen, gorgeous doggo, amazing breakfast, great vibe, friendly

whirl pool jets weren't very strong

wifi was so weak

pool closed

couches and tables on the sidewalk, carpet in the parking lot

wifi signal very weak had to reconnect several times

were pleasant and helpful there was an elevator ensuite was clean and appeared refurbished wifi

comfortable, close to bus, metro, grocery store, fridge, microwave, good wifi, very good value

quiet, friendly staff, affordable, warm, carpeted, good wifi, comfortable bed, free continental breakfast & a

doors were dirty wifi directions on phone were incorrect and outdated

weak wifi.

super slow check in, couldn t answer questions, refused to do a late check out because she didn t know how

the rooms are spacious and the wifi is reliable, enhancing the overall experience

every morning i got a knock asking if i wanted the room serviced or needed supplies, even though the front desk

of the tv channels were always stuck and there was no working kids channel, though it was mentioned in the guest

kids in the hallway running and screaming, i don’t party but i watch tv very late and some men

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded

room had no desk for working. no laundry service.

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received

she was super helpful, friendly, and helped me with my early check in and giving me great advices about locations

gym was lacked equipment

kids could fall out if they wanted

the staff are absolutely sweet, the rooms were clean and the gym met our needs despite it being small

wifi si slow and no free parking. no microwave and refrigerator at least.

here on a short vacation stay for 2 days and had an amazing service from the staff , excellent room service and

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

no on site guest laundry, crowded elevators at key times

nice hotel with all facilities, more than enough free laundry

the spa bath was awesome

hotel room but also has small kitchen which is a plus

large comfy room. kitchen was a bonus. all the staff were wonderful, friendly and super helpful.

every room has also a small kitchen which is really convenient

the spa bath and breakfast

basic standard, no bar, no gym, no laundry service

the breakfast was amazing

rooms had great counter space, storage, bar area with nespresso and convenient pull out refrigerator drawer

wifi did not work my entire 4 night stay

wifi is a bit tricky but we sorted it out with the help of the front desk

i used the laundry room (coin laundry) on the first floor two times

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

diy laundry facilities

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

there was also a laundry room if you needed to wash and dry

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and

kitchenette small but functional (we made dinner twice) and good guest laundry

location, size of room, breakfast and access to laundry facilities

a bit rundown going to the basement for laundry.

plus i was pleased with a laundry room downstairs in the basement level floor

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

wifi was a little spotty

wifi is not accessible

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

the free wifi and the cooked breakfast was a pleasant surprise.

maid service great got laundry done

great that we could do our laundry here as well, for free

when people check in, they should be told there is a laundry service, a pool table, ice machine

cheap laundry service

no laundry provided.

helpful, pleasant staff. comfortable beds, excellent breakfast, laundry on site.

it's close to most tourists attraction places, very clean, staff are cool and they also offer laundry services

the laundry was a nice bonus too

there are laundry facilities but on the day i wanted to use them we were not allowed access as the staff had

staff was friend and helpful especially when we need change for laundry

one time we asked about laundry and when we checked how much it would cost, the staff told us not to worry

laundry service

there was little natural light from the small below ground windows and the adjacent laundry room was noisy and

they even did my laundry for a small

from carrying our bags to arranging laundry to recommending good value restaurants they were excellent

plastic, paper, composting vegetables separate from fish; toilet that conserves water; different laundry settings

absolutely love the concept of the design - apartment style with full kitchen and laundry facilities

full kitchen and laundry were excellent amenities

*drool* laundry machines

room was delightful, its automated welcome was fun, and it felt utterly luxurious to have a full kitchen and

coffee machine in the room rooms renovated laundry washing by load is good

a bit of noise from the people in the street. no laundry.

to compensate for it, they offered free laundry, which was fine

only one, ver busy elevator, also used by hotel staff for the laundry

customer service, free ev charging

no laundry service, no hospitality management - maids begin knocking on doors early morning to see if

beds not changed sheets and shower curtain smelled like dirty wet laundry that wasn t dryer after

minimal amenities, pool, laundry, leisure areas

good location. had laundry room

plus they want 6 dollars to use the laundry machines

the hotel provides a free laundry room with four each of washers and dryers

place living room to do puzzles good customer service elevator free laundry center

and they have a free laundry

excellent location had many amenities such as laundry and luggage storage.

complimentary laundry facilities very helpful

great room, wonderful breakfast, good laundry facilities, nice courtyard

there is also laundry room

there was laundry available

- super tea 24 hour--- super super location-perfect staff--- everyone was absolutely lovely laundry facility--

the laundry facility is awesome

the bedding does not smell like fresh laundry scent and the body soap and shampoo smell strong

dated and seats was broken, 1 treadmill didn t work properly other than that it was nice little gym

on top of it, it is pet friendly so our fuzzy baby enjoyed herself as well

location, with nice, clean rooms and free wifi

location the staff the gym is really nice we had a issue with our room which was no one's fault, and the team

the manager did my laundry as a courtesy. he went above and beyond for me.

room service old furnitures and amenities no breakfast and kitchen options unsatisfactory and poor

room service

daily room service staff at the reception desk excellent location

breakfast menu in the room for room service did not match the actual options available from the kitchen

the gym is nice

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

the gym facility was underwhelming

wifi connectivity

gym could be bigger. 4 pieces of equipment but otherwise good

great staff and location. pet friendly

pet charge was disclosed only after arriving

wifi should be higher capacity and should be free.

good cable tv, great internet/wifi connection, great toiletries

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

spa bathroom and wonderful kingsize bed excellent location central to everything

bar staffed by extremely friendly and willing people

the location is perfectly situated to many things and yet, offers a rooftop bar and two other restaurants

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

location value staff pet friendly

it seemed mkre like a snack bar than a breakfast to help get you through the day

everyday same nothing for kids no chocolate milk or white milk breakfast need to change could give egg or pancakes