on arrival we found a bag full of dirty laundry in our room and on reporting this to reception received no

wifi signal wasn t the best and also where my room was, my 4g didn t work very well either so

girls in the bar went over and above with my requests xx i've stayed here twice now and will continue to do so

additionally, there was ample parking available, which made the experience even more convenient

plenty of parking

free parking too with 6-horses providing over-night

great hosts and breakfast was above and beyond

amazing breakfast

wifi was rapid and exact

friendly owner and a massive cooled breakfast with options if you preferred something lighter

nice hotel, well appointed and clean. free onsite parking. meals were excellent

free car parking and a lovely property staff friendly and accommodating

comfortable bar area and beautiful gardens

hotel in beautiful grounds with plenty of parking

secure parking for my motorcycle, friendly staff and good food in the restaurant

bar and restaurants are reasonably priced, we spent a lot of time in the bar

spa was fantastic & the staff the receptionist was very welcoming & friendly

enjoy the spa and lunch in there was really nice staff friendly and helpful room was really nice and modern

spa staff at reception were indifferent and unwelcoming.

free parking

had to leave window open - but constantly woken by lorries on nearby bypass, as well as the 5am laundry van

my daughters b day and i couldn t find the time so i rung them to be told at 802 pm that the kitchen had

free parking

iron and ironing board, tea and coffee making facilities and option to sign up for guest wifi

big car park, good restaurant opposite, nice small bar in the hotel lobby

decor in room, free wifi no need to log in once connected, amazingly helpful friendly staff despite hotel being

the bedrooms sizes are good and the facilities itself is family and pet friendly

some hotels started thinking about having a small area where books and board games were kept for kids as in

location, friendly staff and they are one of two pet friendly hotels in lincoln

the ev chargers weren't working, but there were others very close by, so it wasn't a problem

no wifi (but an allowance was volunteered by reception - thank you) non opening window

this stay was during omicron crisis and over new year, but no instructions in the room (phone, wifi, room service

gym is well-equipped

restaurants around, roof top bar at hotel lovely, room was up to high standard and even put rose petals on the

so much didn't like but you'll stay in for example 5th floor, the restaurant might be 3rd floor, gym another

on leaving the next day i informed reception they said it was not their fault laundry is completed by a contractor

an actual laundry service as opposed to dry cleaning. ac in room was not working.

there were no laundry services at the time

with children as the location was very central and the bar area was a great space for the kids to

drinks in the bar were very expensive.

the wifi was a problem, couldn't get on it.

wifi

plenty of parking

free parking

breakfast was really good

sleeper due to noise from the street, people leaving the bar downstairs and staff accessing the laundry room

the location of the room right next to the laundry room wasn t ideal and was pretty noisey.

room 5 is very very hot. next to the boiler room and the laundry.

my room was next to a fire door which was quite noisy when people came to bed and the laundry room which maids

no 5 right next to laundry room so gathering for staff at 8

the decor , the cleanliness , choice at breakfast and all members of staff very helpful

i then rang for room service

room service was great, the dressing gowns was very nice , the little bottles of shampoo etc was

done had a nice size bedroom and excellent size bathroom with walk in shower and bath staff in bar and restaurant

wifi in rooms could have been better.

the main problem was the noise, we think our room must have been near the laundry room or boiler room as heard

also the room was above reception so the early morning laundry delivery woke us up on both mornings

laundry van unloading at 7

some of the gym equipment was old and needed replacing

no mini bar in room

the room was at the back of the hotel overlooking what looked like a laundry or rubbish crate!!

and the view from the window was three laundry containers so the bedding didn't appear to be being stored in

we tried to order room service for food and was told this service was unavailable at the weekends

bigger bar area

no room service at weekends so didn t have time for breakfast

what to expect given the rundown decor and poor cleanliness which culminated with a pile of dirty laundry bags

our room was next to bags and bags of laundry which were stacked on the floor in the corridor

ample free off road parking

very comfortable, and the shower was exhilarating, the breakfast was great, and the free offroad parking was

nice bar downstairs and the food was excellent

dinner in the restaurant / bar really nice

was immaculate and ready for our early check in

excellent bathroom, good size bedroom, very good wifi

staff were really friendly and the breakfast was very good

the room was super clean and the parking onsite worked really well

a room directly across the corridor from the laundry room, staff arrived at 6

apartment was missing a blind in the kitchen area

connected to the free wifi but this was still very weak and even the tv in the room couldn t connect so the

clean, with spacious rooms, excellent for functions, breakfast and dining options, ample free parking

booked a signiture spa suit for the wifes birthday we both enjoyed it we been in all spa suites luv this

ample parking available at the hotel

would have been good to have bar snacks before 6pm, even if just cold snacks

a bit slow on the bar but was quiet season so likely weren't expecting a drinker at 3pm on a tuesday afternoon

great welcome, staff were fantastic, great bar and the food was lovely

wifi in room, very poor signal, not working

turned in laundry to get washed & was returned a black sweatsuit with bleach spots all over it

store her milk in their fridge, the travel cot was set up ready with bedding when we arrived, and laundry was

there was a laundry truck parked outside my room at about 5:30am, that disrupted my sleep a great deal

the carvery across the car park made it really easy to feed 2 kids

i like that it s pet friendly but the policy of paying extra should be an option on the on line booking

nice bed, free working wifi, and nice receptionist

to arrange for rose petals on bed but person which i ve been dealing with went on holiday and nobody picked

staff went out of their way to give us an early check in because we were going to the racing

view across the racecourse and golf course was superb

was perfect the staff were great, from the door man to reception, bar staff and housekeeping were all great,

location to the shops and the car park is very big for the position to help with the parking

good value, clean comfy rooms, ensuite,tv,wifi, friendly staff, definitely stay again

good parking area

comfy bed and decent size shower excellent 24 hr security excellent parking friendly helpful staff

loved price included breakfast and parking location brill only 5 taxi to town

wifi, really kind and helpful staff, nice big rooms, iron and ironing board in the room

location plenty of parking outsdanding clean rooms hairdryer, iron and ironing board available has a special

food was exceptional and so was the service including room service.

receivers) but the reception staff were extremely apologetic and have offered us a free breakfast room service

ambience - staff - secure parking - overall feel of the place

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

parking was a challenge, there is parking at the rear of the hotel but accessing is difficult

ever had the staff were so friendly there s a lovely homely feel to it all & lamin on the late bar was so

minimal parking

there is also a mini-gym on the premises which whilst being small does allow you to complete a decent work out

bar is beautiful and gym well stocked

room service and food was excellent

the wifi drove me a bit nuts as you had to keep putting all your details in every time you used it,

all friendly plenty of parking

cages of dirty laundry in the corridor accessing the room

18th century) kitchen ranges preserved

rooms was lovely and clean and great service, food was amazing and all spa was nice.

my pet had a nice green area to take a constitutional and was allowed in the carpeted bar area which was

we were in was situated next to kitchens