ample parking available at the hotel

the bar was well stocked and run by very friendly staff

it has a bar and food and pool table. staff are very nice. great location in newark.

would have been good to have bar snacks before 6pm, even if just cold snacks

good location, ok for overnight stay. bar and beer were good

next door to laundry room very noisy should of asked to move but was told wouldn t be on early in morning

hotel is tired, smells odd in the hallways?? don't know why? maybe the laundry room on level 1?

the noise from the laundry room

room (250) is located above the laundry so when the laundry opened at about 6am there was quite a noise

noise at 5.45 from local firm delivering laundry. noisy housekeeping early in the morning.

had to leave window open - but constantly woken by lorries on nearby bypass, as well as the 5am laundry van

the tv is smart tv but couldn t connect it to the wifi at the hotel

big car park, good restaurant opposite, nice small bar in the hotel lobby

we stayed in the room with the spa , it was quite very clean and private . very enjoyable.

big comfy bed, wifi ok, breakfast discount

there were dirty laundry left on the floor outside our room, at the bottom of a flight of stairs, which my wife

my dog as it was a hot few days - allowed me to keep my ice bag in the freezer (that contained my pet's food)

we chose the hotel because it was pet friendly and convenient for our trip but sadly they charge 20 per night

we wanted room service after a very long day and all we could order was a very expensive menu that the

had lunch in the cocktail bar and the waitress moo was such an angel she was so kind and helpful

sufficient parking capacity

hospitality, food, comfort of room all very pleasing.easy parking.

comfortable room handy for shops easy access lovely breakfast

good location. ample parking. clean room and lovely breakfast

located for working away, easy free and available parking with access to wifi, and an efficient breakfast booking

very nice place. clean. good food. room service was fast.

parking

kids been left to have a great time in the pool

room service order was messed up but did get sorted.

free wifi was slow

by a washing machine in the adjacent laundry room on spin cycle and the cleaners talking outside our door going

we had a meal in bar on our first night food was really nice again lots of choice could not have been better

excellent location. great staff. bar was great

great food in the evening in the bar with drinks

wifi very very slow, and the room was above the noisy bar

very friendly bar staff

wifi was tempermental.

couldn t get on the wifi as needed a password

great hotel and lovely setting in the golf course

rooms, view of golf ground was really very nice, we watched cricket match there at trent

toilet paper there was neither a lake view or a garden view only a view of the loading area and laundry

for the superior room i wasn't that impressed with the view from the window over the bins and laundry room

from laundry outside our window all night

i tend to go on a week night on my own to have some me time without the pets and kids at home

hotel decor is tatty, tacky and outdated, nothing original georgian, old fireplaces boarded up, poor quality

than poor wifi in the room, and an absence of mobile phone signal indoors, the stay was first rate

tv reception no signal nor for wifi in room but could receive in pub

no phone coverage and poor wifi

problems with wifi

wifi no connection in room also no mobile signal available room tiny with low roof on one side so a

there was a laundry bag in my bedside drawer when we arrived

the bed was super comfy and the room service was excellent and v.good value

room service was good and staff were really lovely and helpful.

but the bays are very small, in particular very narrow - and i'm not driving a big car, just a golf estate

an early check in to a late check out, what a place to be to get to know the city

so unless you want to have dog walkers passing your window or want to witness the laundry delivery on a sunday

pool and sauna is a great addition to their amenities

was nice, the breakfast was very good, the swimming pool it's good ,the hotel it's very

room service wasnt really working

the pool was small and full of screaming kids, so didn’t even go

clean, lovely staff, location, excellent breakfast.

bed very comfortable breakfast good choice, fresh and hot staff very pleasant and

more vegan choice on bar menu

hotel was very good thanks, lovely breakfast excellent value for money ud83dudcb0 will go again

418, the pull out sofa bed had kids drawings etc all underneath on the floor

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

laundry all over the corridors - cupboards open etc

, i don t want ear plugs to be able to sleep , kids next door running around at 5 in the morning , on there

lovely bar attached onto the property too

wifi connection

dirty laundry hanging in bathroom from previous occupants

it was still empty next day morning 8am), towels are too hard (come on hilton, just need to use laundry softener

i was also missing a laundry bag and had to go the the reception to get one

the swimming facilities and bar. kids enjoyed it.

staff were very friendly and helpful kids loved the pool (which is free) kind to our dog

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

lovely rooms. nice and clean. nice bar area. lovely staff. loved the late night little shop.

free wifi was good. funky, buzzing breakfast time, everyone was there.

we have been with 2 kids ,one of them only 11 years old

room was clean and had a hairdryer, kettle, tv, laundry service, and en

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

e not a pet but a mobility aid

free wifi

all the staff at reception and the bar were pleasant and helpful

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

robe provided and when we asked for another we were told that they had not yet come back from the laundry

iphone couldn't pick up the wifi in room 28 (but my laptop did a bit later on in the night)

and the staff were very helpful in letting us know about their drinks offers, opening times & room service

the pub wasn t open so couldn t get room service :(

the room service was exceptional with a good menu and swift service, happy staff

allowed us a late check out

a bit more equipment in the gym a swimming ppol

hotel, excellent room, very clean, super fast wifi for free, very good quality breakfast and well located for

kids running around floor knocking on doors although staff tried to catch them it went on for quiet

there were no laundry services at the time

on leaving the next day i informed reception they said it was not their fault laundry is completed by a contractor

an actual laundry service as opposed to dry cleaning. ac in room was not working.

i didn't know there was a gym, i will use it next time

the small gym,only half the machines worked.

too noisy to sleep and you couldnt walk down the corridors freely due to piles and piles of dirty laundry that

location for event we were attending. easy walk to restaurants, casino and shops.

the lady working the bar for the afternoon and evening shift was very helpful and friendly

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service

clean room, close to rock city and rescue rooms and car park, helpfully staff, relaxing bar and food could be

water, teabags, laundry bags/forms etc - but i'm

always laundry and cleaning carts lining the room corridors at every time of day.

area, the presence of well trained staff, special mention to oscar in the evening and diane at breakfast for

the gym and pool aren t huge so it s fine if it s not busy but could become crowded if packed - i

close to everything! really clean and brilliant breakfast

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

gym, refreshments and toiletries all fab front of house were super helpful

no free weights in the gym

my wifi connection cut off in the evening.

late check out the room was spacious for us

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

i loved that there was room service till 9

specifically booked here wanting a gym so i could run and they lists fitness centre

checked in late and the restaurant had closed no room service offered had to go out to find somewere to eat

i got a discounted room upgrade and late check out - this along with tea, coffee, water and other extra touches

wifi didn't reach as far as my room

hotel was easy to find, information was sent in advance, including wifi password, which was great parking was

the breakfast was wonderful with a lovely selection of cereals and

great staff, very helpful. lovely bar area will definitely stay again in the future

wifi didn't reach the room i was staying in

no facility for pressing clothes or laundry

the room was also noisy (over kitchen - dishwasher or laundry room - washing machines

we didn't need it to be honest, but was there a bar and sitting area?

the bar was still open when we returned from our night out and the barman was friendly

beautiful room, huge soaking tub, great location, perfectly clean, room service, mini fridge, big windows, very

bar staff are amazing

the decor , the cleanliness , choice at breakfast and all members of staff very helpful

the bar was sophisticated and the staff were very friendly and were able to discuss different drink

special shout for the doorman who was always ready with a smile, and special mention to the breakfast staff -

done had a nice size bedroom and excellent size bathroom with walk in shower and bath staff in bar and restaurant

sleeper due to noise from the street, people leaving the bar downstairs and staff accessing the laundry room

room 5 is very very hot. next to the boiler room and the laundry.

the location of the room right next to the laundry room wasn t ideal and was pretty noisey.

no 5 right next to laundry room so gathering for staff at 8

my room was next to a fire door which was quite noisy when people came to bed and the laundry room which maids

laundry van unloading at 7

also the room was above reception so the early morning laundry delivery woke us up on both mornings

the main problem was the noise, we think our room must have been near the laundry room or boiler room as heard

wifi in rooms poor, could be improved

at another hotel later that had everything that was missing here plus modern bathroom and full room service

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

fantastic that it is free parking

gym had a good range of equipment and the pool, sauna and jacuzzi were clean

a little noisy, kids running up and down and playing knock down ginger late at night, this is no fault of the

only that the wifi was no good in the rooms

location, just about next to where i needed to be, great secure room and a good breakfast before leaving

managed to arrange an early check in which was handy as we were going to a wedding

breakfast was brilliant and staff were very accommodating

parking was good

very clean, well kept rooms and a good breakfast. friendly and helpful.

happily offered to help get our laundry done for the family

lovely fully equipped kitchen and great lounge area with tv and good

+ fast reliable wifi + accommodation was very nice and quiet + smart tv with accessible netflix & disney+ etc

room location was straight off the entrance opposite the kitchen

for finding somewhere to eat - even on a friday night we couldn't find a pub that had an open kitchen

room wasnt ready on arrival due to laundry issue

comfy bed, great location,staff were all really friendly especially luka and shevan behind the bar really

kids loved the variety of cereals as well

more vegetarian options for breakfast. better gym.

the location, the start were friendly and it had a gym.

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

there was no swimming pool for kids and the lighting in the rooms are too dark

we were put in the outer ring .very quiet and private away from the bar perfect

the staff are really welcoming and helpful, from the bar staff to reception

bar staff cannot make aperol spritz sent back but was offered a new drink and very

& the stunning fireplace, the shower was lovely to use & the food was yummy

we stop here regularly, great hotel, nice lounge bar area & decent food.

overpriced, twenty five pounds per night for a pet does not equate to value for money to me

there is also a mini-gym on the premises which whilst being small does allow you to complete a decent work out

they loved the decor, location, gym and the breakfast