there's no laundry inside the unit but there's a laundry room in a common area steps from the property

pool closed

we hardly had to leave the resort because there is alot for the kids to do

there was enough parking for 3 cars

the kids had a great time at the splash pad and in the pool

was mixed up about laundry service time frames and caused us a delay of more than 2 hours waiting for our laundry

the laundry room was challenging

no iron to iron clothes or laundry bag

family had such a fun time in the water park

the staff were fantastic, the water park was exactly what i was hoping for but it was all the little extras

the noise in the parking lot till midnite. there were families with kids partying at the back

the amenities include 1 soap bar & 1 bottle of shampoo & conditioner

breakfast was every good

it includes a small kitchen with utensils

enough cooking pot but had only 1 fry pan and no plates as full kitchen service what i paid

free parking

it was clean huge with free parking lot and nice staff

there is free parking and wifi (a bit spotty)

i had no clue there was wifi

access to the room from parking

luckily, the electric fireplace balanced out the cold air

take a nice walk to the falls area and far enough away to not be in the crowded areas around the casinos and

loved the fireplace and the warmth when we arrived into our room!

was a beautiful place with good parking and the breakfast was the best i've ever had in a hotel

wifi did not work in my room.

laundry machines are available too

the availability of a laundry

guessing it was because our room was over the laundry and pool

our truck was broken into and had everything stolen from gift cards to laundry

the laundry room is nice and clean

laundry made it difficult because we'd been travelling for 2 days when we got there and we then had

have to pay for parking even as a paying customer of the hotel and the hotel did not offer laundry service even

would have been great if laundry facilities were available

no guest laundry.

we didn t have a microwave or laundry so that was a bit hard.

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

great breakfast

early check in from the friendly staff which was really appreciated

stay at this hotel for a myriad of reasons: proximity to restaurants, casino and clifton hill

no laundry facility on site or close by

the free wifi was a godsend as my 5 month son could watch dave and ava on u tube

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

first of all , the parking is what i like and the fact that it s only 5 mins away from mostly everything

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

to get ice you had to go upstairs to laundry room

was put in the room by the laundry room. noise started at 7am, flies and insects

was small for kids only

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

we didn't have a laundry bag in our room, so that would've been a nice add

the main floor had an ice machine with water dispenser guest laundry room available

laundry room to small only 1 washer and dryer for the whole hotel.

there were laundry bags left in the hallway all day on saturday.

50 each (laundry detergent is not included)

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

room so comfortable and quite the view was good , the beds really comfy and i like the water park is injoyable

best part of this hotel is that its connected to water park ,cafe,casino & shops

small rooms, no bar fridge

great pool/spa area

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

can't take pet near the pool area and can't leave in room

room on the back of building so i had a view of the trees, rather than the parking lot - spacious jacuzzi tub

they should have better signs to the pool area

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

laundry facilities are near the fitness center $2 for washer $1

great facilities at the hotel (laundry/pool/gym

close to highway, laundry, kitchen

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

the laundry, gym, and swimming pool were very clean and easy to use

there is also laundry - which my friends used - and a well-equipped gym and salt-water pool, which unfortunately

loved the lounger in the room, excellent black out blinds, quiet, breakfast was good, liked the laundry facilities

the gym was awesome, the laundry room

it had a place for laundry and a fitness center plus lots of amenities

laundry facilities helped with washing our sons blanket as well

wifi could be better and if you have a kid there's no napping cause of the sound on street bring

great location. large spacious room and comfy big bed, plus early check in was a bonus !

pool is outdoors

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

third, i found it inconvenient that there was no self-service laundry option

be nice if there was laundry facilities, especially for after the pool(wash swimsuits and dry

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

the yogurt bar was my favorite

we got room service dinner so we could watch the falls view light show

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

fantastic hidden gym that is within walking distance of all of the sites of niagara

they were kind enough to accommodate me for an early check in

walkable to the waterfalls. free laundry. value for money.

a laundry room in the hotel is a plus

- there were a laundry room which is good, but we were unable to use it because there were one machine only

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

free guest laundry room only has 1 washer and dryer

great location! clean room. great service. there is a laundry room!!!

it also had a guest laundry wahser and dryer for $3

amenities (laundry, gym, etc

there were more laundry facilities, so more than 1 person could wash n dry their clothes simultaneously

location and laundry access

staff great laundry faciltys great

that there was onsite laundry

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

clean with a good location. laundry onsite to be able to wash clothes.

safety equipment in better condition, skates and skating available on weekdays, laundry piled up and brooms in

ammenities room service

left our bikes on the back of our car, locked to our thule bike rack parked in the well lit hotel parking lot

outside hot tub in the spa was always crowded too small

special shoutout to phil and peter who were completely on point for the complimentary shuttle service for the

large rooms good a/c, laundry in building, staff pleasant and helpful

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

24 hour front desk, laundry facility and canteen were all good as well

shower curtain smelled musty missing bath mat no wifi in the room no hair dryer

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

we spent our only full day in the falls doing laundry due to the bugs

laundry didn't take quarters as marked, had to purchase loonies.

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

useful to have an on site laundry at a bargain price of $1

would have been nice to know in advanced that there is a guest laundry;

laundry

guest laundry and fitness center

no on-site laundry for guests to use. long line to get to breakfast and not a lot of variety.

the only downside is there is no laundry facilities

laundry facilities would be great as clothes come back wet and repacked

suggest that they provide the customer with small fridges in the rooms and laundry machines

the rooms smells of wet bedsheets and laundry towels were not to the mark

laundry in basement was useful and cheap.

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

breakfast was great my kids loved it

staff, pool, gym and breakfast.

reno s were nice, gym was perfect for us. nice breakfast selection

no laundry room on site, but there is a

location was great . i do wish breakfast was until 11am when checking out.

water in the pool was cold, many things out of order.

:( filthy, smelly public washrooms, outdated equipment in the supposedly gym room

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

loved the laundry perks

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

the laundry system was really helpful too

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

it s $6 to do a load of laundry

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

there was no laundry machine like other hyatt properties.

laundry facilities a welcome bonus

bedsheet and comforter smells like it wasnt wash from the laundry

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

i asked about laundry facilities and was told i they opened at 8am

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

location and it was family room ( the room size worked for my kids and i )

the staff in the morning wasn t that good also it was expensive than others without swimming pool and the

a pool would have been. nice. no outlet in bathroom for hair dryer

wifi didnt work in the room & also really small tv screen

dated property, pool being filled in, very bumpy parking lot, bathroom extremely dated, limited or no

to the action and room service was nice was fairly quiet minus a few horns from alarms on

with my sister, we enjoyed the pool ,hot tub, nice meals, very comfy beds, and shopping across the street

at night which was likely due to a bunch of hockey players and families staying there (kids yelling in hallway

room was spacious. staff was so friendly. pool and fitness centre were great.

very comfortable bed and wall fireplace was nice

very unique and offered a lot of fitness for ncl using swimming, tennis, squash and golf.

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

expensive with no included breakfast or laundry

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

parking lot was kind of confusing

the pool was closed for cleaning the days i stayed

laundry services and we really needed them

laundry services: i think, this was just kept for the name sack

laundry facilities were available but there was no laundry detergent available to purchase

the dryer in the laundry didn t work once i told reception they refunded me my

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

was up to date and had great facilities on site like swimming pool , gym and even laundry room

we were awoken at 2:30 by the laundry truck entering the door, loudly, and wheeling down the hall, and back

no laundry

laundry available for guests

the wifi was not working for one night.

another lady, i have no idea who she was, explained that things were mega busy, especially with laundry and

we entered the lobby to the clean smell of freshly washed laundry, the place was spotlessly clean and you could

no pool thats all.

we were even woken at 4:44 am by loud dripping sounds from outside the window, likely from the ev charger

oh, and it's free parking toooo

there are no laundry facilities.

don t advertise free parking, wifi when it s really not included

there is a fitness gym, spa and pool

loved the room with fireplace.

clean, cozy, comfortable beds. great location and lots of parking.

the hotel needs some general renovation. the pool was closed.

my kids could not sleep with the heat

my kids could not sleep with the heat

had 3 beds in a room. great for our family with 2 kids. great value.

the pool was roped

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

pool was too cold and usually crowded. no overnight food option for in room service

the spa staff were not the friendliest but i do not blame the hotel itself for that.

loved the gym and pool

lack of daily room service.

soon as we walked into the hotel it smelled like dirty laundry

for a towel for the pool and were told we couldn't have a towel because they were waiting for a laundry truck

no hdmi on their tv for kids to play ps4

wifi wasnt all that great

conditioning very noisy no refrigerator in the room no water dispenser in the building the gym needed a set of

and the pool was not available, the only down fall was our room was right above their laundry facility and was

of the infestation, i had to leave all my clothes in the garage for several days before doing laundry to avoid

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

even made my kids hot cocoa at 11:00 pm when fireworks were cancelled

the bed was very comfortable, loved the fireplace, the jetted tub was big enough to fit two people comfortably

the possibility to use laundry services for a few dollars was very useful for us

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

breakfast was very simple, not really our thing, but the laundry was super handy

laundry room needs coins and you have no other option than to take out cash and get a change for it

it smelled soo good! clean place! pool available! close to many attractions!

room smelled like smoke and there were laundry bins outside it

also no laundry service

staff were excellent; the facilities, including the restaurant, gym, pool, and bar (which i've all visited)

room is in a separate building far away from front desk, restaurants, pool, parking

didn t like how i had paid for a room with a fireplace from bookings

great location spacious room laundry facilities available

had to use the laundry facility, gross 100%

was no laundry

they have a laundry room which was neat

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

free parking and free guest laundry if you bring your own washing detergent

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

the guest laundry room, clean and free for guest (don't abuse it now people)

advertise having onsite laundry, no laundry detergent available for purchase

laundry

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

laundry room is also available to wash your clothes

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

on site guest laundry a bonus

was no mention of guest coin laundry or it's location

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

she explained everything to us where we can do laundry at where the saltwater pool was at

loved that it was close to the falls, it had a nice warm pool and it felt very cozy in the lobby

they said they had a restaurant bar of several amenities everything was closed down we had no room service or

i didn't like that they had a laundry room but you have to put coins in it in order to use it

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

connecting to wifi

no microwave in the room but found one in the laundry room for our use

on site laundry facilities

guest laundry and microwave on 2nd floor

you have to pay alot to do laundry

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

parking was great