lots of roaches in room and dead rats in the parking lot

did not stay due to the parking lot being so dark and all the old mattresses by the front door and in the parking

stayed here for work travel. fast check-in, decent wi-fi, and plenty of parking.

sits on the back of a parking lot and is hidden from public view by an abandoned overgrown building and lot

nothing it was out of the way poorly lite and parking lot had prostitution in it

during our stay, we needed extra towels so i walked down to the laundry area to ask for some

it was very clean and the staff was so nice and i especially liked that laundry was free

wifi did not work. door to pool did not work. the biscuits were hard at breakfast.

another plus, there were outdoor cameras in the parking lot with 24 hour surveillance

everything..from staff the room the pool breakfast it was all great

pool closed would not have stayed knew pool hot tub out of service with construction going on no

parking was very tight

we had a great night and breakfast was awesome

breakfast not great. adequate. bathrooms are dated.

the hot breakfast

the hallway to the laundry needs some work

had to get a trash bag from front desk for dirty laundry as they do not have the plastic laundry bags in the

the cleanliness, the laundry facilities, and convenience of parking right outside my door.

king size bed and smoking room. pets allowed.

it smelled as though a previous visitor had smoked in the non smoking room.

clean room, very comfortable bed and plenty of pillows . breakfast was good.

i was charged a pet fee ( 38

breakfast was good staff overall were

okay breakfast

were traveling by rv, excellent rv/truck parking, restaurant nearby, and right off the interstate

the kids enjoyed the pool

no security deposit for smoking rooms, clean rooms, no insects, it's quiet, great location, and the owners and

nice , very clean, the staff was very friendly n the rooms was very clean n the breakfast was very good

breakfast

breakfast was good it's not full but we got our bellies full

pet friendly

cleanliness; pet friendly; provided coffee.

the website said coffe and breakfast and yet neither was! outside of that everything was perfect

quiet comfortable night sleep. our pet was welcome.

i liked everything. i wish they served eggs for breakfast.

coffee available in the morning. pet friendly.

pet fur on the furniture

it met our needs in being pet friendly and room for our family

gentleman was kind enough to let me do an early check in as i was coming from out of state, had been on the road

pet friendly and wonderful vibes

i would love to of had a laundry place and the pool to been open

breakfast was very good

checking in, the clerk was more interested in the number of people in my party and whether we had pets than

breakfast had a lot of choices

i would love to of had a laundry place and the pool to been open

the receptionist was very helpful!the room was very clean.and the breakfast was excellent!!

the rooms were nice and so was the pool.

no pool, no breakfast.

the room, pool and breakfast area were all very clean.

kids running back and forth going down to pool

room, clean pool area, nice laundry, nice free breakfast

the room, the whole facility, pool/ hot tub, the laundry.

great for families with an indoor pool and laundry available

in door pool

the second floor people smoked it was terrible going to the gym and having to smell that

room was very big and very nice was also very clean with two levels a laundry room ice machine and pop machine

the excessive charge to have a pet in the room after reading that it was a

reserved 2 nights non smoking

pet friendly

pet policy was good

vending machine and laundry room were hot and the dispenser for laundry soap etc

vending machines were in the laundry room for bottled water and snacks

laundry facilities and gym equipment

the dinning area was very clean, laundry facilities were easily accessible and free

the pool was nice

the breakfast options could have been better.

the wifi could be better

was no breakfast this hotel was under complete renovation with the exception of the rooms no pool indoor outdoor

thing was not being told what i was allowed to do as in the gym or pool etc

staff is excellent! breakfast lady was fabulous!!

breakfast was excellent and had a good variety of options

the cleanliness of the room and breakfast area.

breakfast was good the coffee was great

the pool was closed. ud83eudd7a

the pool wasnt open due to being worked on but other than that great value!

not like that breakfast wasn't offered free

would be nice to receive a complementary breakfast

great location. new. clean lobby and bar area.

the meals and bar service were great!

gym

great parking and bonus perks like breakfast, cookies, coffee and hot chocolate

well maintained pet

parking seemed a bit cramped.

new and beautiful facility! very comfortable beds. great breakfast.

some of the electrical outlets didn't work. and the kids running up and down the halls.

breakfast was delicions

hotel has a great staff, is very clean, has a great complimentary breakfast

the area, the parking, the breakfast....

clean, friendly staff, lots of breakfast options, grind-and-brew coffee from costa (european coffee shop coffee

comfortable and great breakfast

needs a laundry facility on-site.

no laundry room

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

i wish there were laundry facilities in the building

no laundry facilities

laundry & housekeeping services were way behind

we expected a hot tub with the pool, only let down we had lol

breakfast was a little cold

the television could have worked better , better tv channels in the gym .

time with this hotel chain and because the breakfast and staff were amazing, we will look for this chain when

maybe more guest laundry only 1 washer/dryer

the door at end of hall to parking lot was unlocked and was supposed to only accessible with room key, but didn

friendly staff free wifi

down cars in the parking lot, tires off

bike in the gym wasn t working and would prefer a microwave in rooms instead of having to heat food in the

freshly done rooms, comfortable beds, decent breakfast, safe location, friendly staff, and guest laundry

laundry on site is a plus! pool was fun

nice pool

clean convenient and quiet good breakfast

staff were very nice the place was clean the breakfast was excellent and the price was just

breakfast was good and laundry was available for guest 24hrs

had to have housekeeping to clean first room after we left and laundry lady had to clean the second room

allowed me to do laundry before checking in.

the pool had a good temperature and the pancakes for breakfast. free guest laundry.

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

staff, clean room, was able to park outside my door, no charge for pets, laundry facilities, room had good desk

clean rooms, friendly staff, laundry, no deposit, no pet fees

the location was very easy to find and it was kids friendly

would not refund and it was a big deal and left me n my kids

would not refund and it was a big deal and left me n my kids

lights not working, someone stole our laundry basket while our kids clothes tried to report it but nothing was

laundry room on the premises if you need to wash and dry clothes

blonde hair in bed letting the receptionist warm your food up cause they were no microwave in laundry area as

is very helpful and friendly, rooms are clean and laundry smells really good in the morning

front desk and very pet friendly

serviced daily, guest laundry, quiet location, access to interstate, restaurants nearby, good breakfast choices

i wish breakfast stopped at 10.

did not get to eat breakfast as we slept it

no breakfast items except for juice and coffee and the lobby remains locked from 9am-6am

breakfast was a little skimpy, but i guess it was to be expected for the rating & price.

the laundry was good

in parking lot ran 24/7

ample parking

location, parking lot lighting

wifi was very bad

breakfast good, but no coffee creamer

everything,pool room the room had lot of space.

pool room was too cool and the water was to cold to swim in

the pool and exercise room was nice

was no food at breakfast and the kitchen worker refused to bring omelets, closed the corkscrew 10 minutes earlier

the only thing i didn t like was the pool was out of service during my stay

pool room was locked the whole stay.

the bar and bistro were not open

area dirty, bathroom of room was unclean, towel bar fell off the wall, and shower curtain had several large

my kids said it wasn t even worth it and they are 12 and 15

breakfast was good, laundry was good

also, because mine was an extended stay, it was extremely beneficial to have on site laundry services

guest laundry signs misleading and washers out of order every time i went

i was forced to go and retrieve it myself from the laundry services

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

issue was someone had their clothes in the one dryer all day, i had to take my wet clothes to the laundry to

the lack of parking for oversized vehicles, one vehicle took up 10/15 prime spaces.

morning breakfast ; welcoming with my name on the tv so cool

wifi required sign up for hhonors program

i wish the small gym area could have been open but i understand under the circumstances.

the laundry is free

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

and use of the laundry room

fact that you have a laundry room that is free

laundry onsite with free products, huge plus

room clean with all amenities. laundry available. breakfast has a wide variety

they do have a guest laundry room and it was clean and the washer was great

pool, gym, breakfast, and staff. having laundry facilities was great.

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

not having proper laundry facilities

and was clean and also enjoyed the hot tub and the complementary breakfast and also really enjoyed the hot tub

after traveling 9+ hours with 2 kids, we wanted to relax in the hot tub

parking lot full, hotel staff not helpful, sick and washcloth left in the room, way overpriced

i was told by person in laundry room they didn't have any clean new ones & go back to main desk for assistance

in the middle and open air stairwells to rooms, not secure & no elevator, our room was over the laundry and you

floors, mold in bathroom and behind desk, laundry facilities but did not have change machine and could not give

laundry room had only one working washer

one dryer in the laundry area didn't work and the other dryer took over $5 to get the one pair of pants in it

the location was great, i love that it was pet friendly!

for the price we didn't mind but it could be bad if kids were trying to sleep while the couple next door had

the only thing i would add is a protein to the breakfast

coffee that was served at breakfast didn t taste like coffee, it was very very watered down, but the breakfast

close to the airport. room and breakfast were great. staff was friendly.

it was just a basic breakfast bagels,oatmeal and cereal. they also had muffins and boiled eggs.

well lit parking lot and halls

laundry facilities were a plus

the pool is fantastic! over all ,great place to stay at a good price!!!

course we stayed in december,the pool room was a little cool after dark

pool was way too cold

loved the cleanliness, friendliness and the indoor pool.

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

they seemed to be short staffed, had a hard time keeping up with laundry

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

i purchased a double-queen room, consisted of two windows facing the opryland hotel, a full sized kitchen, stove

no bacon for breakfast other guests had a kids party and trashed the place

no laundry

it was a bed but not the nicest place no laundry facilities

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no guest laundry and staff wasn t very present

the benefit of a laundry we can use is first class

no laundry facilities for guest

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

room was on the ground floor opposite the laundry which meant at 7am each morning i was awoken by staff yelling

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

laundry facility was great since we were there for a baseball

allowed an early check in

location, comfortable bed, wifi

the pool was never crowded and a nice size so i could swim without kids playing

for the cost some type of complimentary breakfast bar would be expected.

laundry arrangements.

clean, friendly staff, kids loved pool, smelled good, pizza was delicious

breakfast was great and the kids really enjoyed the pool

awesome location, and a free shuttle was offered into nashville

bed, gym, parking, staff.

great guest laundry, which is very reasonably priced

did not like the fact that change is not offered at the desk for the laundry amenities

to do two loads of laundry but when i put quarters in they got stuck

only 1 ice machine. it's on the first floor in the laundry facility.

parking is tight

there was a guest laundry which was great when travelling

hotel had a laundry on site for customers

pool didn t open until 10am. no whirlpool. no shuttle to mall only to opryland every hour.

or kitchen are that would make loud pops through the night continuing to wake us all night long

strange entrance to parking lot

the laundry facility was caked with mold and the dryer was broken

laundry room on first floor

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

the dryer in the laundry room didn't work

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

i was also surprised their was no laundry room, despite having a fitness center

no breakfast or laundry facilities. pool and hot tub closed at 9

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

we loved the cleanliness. kids loved the pool. very friendly staff.

they even have a laundry room where you can do your laundry

your laundry bins

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

there was very easy access from the main road and excellent parking

close and convenient to the opry and opry mills. nice rooms. great breakfast. we ll go back!

have used a customer laundry area

wanted to take our son to the water park but we didn t know you can only purchase tickets through the hotel

great pool and bar area

the spa didn't sell the shampoo from the room.

there is so much to do. our kids loved the pools!

were all very very helpful room was spotless bed was comfy use of laundry room which was handy fridge and

the smell of clean laundry met us as we walked in the front door

having a laundry room was an absolute bonus and both washing machine and tumble dryer really efficient

laundry facilities convenient

possibility to do some laundry

laundry facilities

as well as the amenities/options such as guest laundry, toiletries, fitness center, shop, customer service and

pretty quiet for being right off the hwy, the facilities were clean, and it was nice having the laundry

but the laundry attendant was gracious and replaced them without question

the laundry room week thru just threw a bunch of washers and dryers in a room half of them out of

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

we asked for extra blankets the staff told us they did not have the key to the laundry room

onsight laundry

it had laundry facilities.

wifi was good at first but not so great after 10pm

no laundry is available

laundry was outside

room location on ground floor, next to laundry and ice machine, without much light or any view at all

clean and comfortable room with a swimming pool and laundry facilities!

poorly placed ice machine and laundry machines right next to the room for added disturbances

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

having laundry onsite is convenient

useful laundry

was right next to laundry so it was a little noisy late into the night

t like that our room was small and right by the laundry room for guest cause at 1:15 am it was loud

closeness of laundry area to my room.

bed - clean room - area seemed safe - handy laundry facility

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

also the following day late in the evening we had to call room service to come and clean the room when they had

pool was not available for the kids

guest laundry

the laundry unit was out of order :(

the location of the room, the hotel laundry was on the same hallway

laundry facilities were good

need to do lots of laundry now when we get home

i was able to do laundry aswell the pool was great the staff was so nice

liked happy hour and laundry facilities.

on site laundry facility for guests 9

hotel has a laundry facility if needed & a gym

had to wait for extra towels. they were in the laundry.

laundry room noise which the staff stopped.

nice large rooms, staff accommodated early check in, comfortable furniture in rooms.

shuttle service with leroy was excellent

wifi is really lacking

having known that they should ve had more help in the restaurant/room service area

the pool table.

i notice ppl using the bar and gaming area and kids were down there late and left it in a mess and it was still

the water didn t get hot in the shower, no iron in room, pool facilities closed.

said view of pool not true

the room was cute. the game room and pool was nice

accommodating i did a load of laundry

thought the breakfast was good

bkfst was decent. appreciated the courtesy shuttle into town

he helped us know that we can actually have a late checkout and ride in the shuttle bus so it was easier for

nice great breakfast every morning

comfort of the room. laundry. staff ...basically everything

facility offers all kind of amnesties, like gym, free laundry room to use,

had laundry facility

appreciated the free laundry room and workout room too

very friendly staff, free laundry facilities, work facilities.

very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.

clean, comfortable and big pool

the rooms were clean, staff was great, outside deck with pool was great

the pool breakfast the staff

breakfast was excellent

liked the quick check-in and that it had items such as a laundry center to wash clothes

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

laundry facilities were great and the room was a very good size for relaxing after a full day of

the kitchen dishes weren t put up there was no wine glasses and the can opener was dirty.

friendliness of staff, thankful for the accommodation with an early check in.

didn t provide a laundry bag for dirty clothes

had another tv on the room that was no working and the kids voilf not watch it

my kids enjoyed it as well

breakfast bar was very nice, super clean and tidy

the phones were not working when we first arrived so it was impossible to order the complimentary shuttle

laundry facilities

free and high-tech laundry facilities

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

very questionable people hanging around the hotel, looks like homeless people do some of their laundry at the

laundry and fitness room on site

complimentary breakfast was out of food by 8a on 2 out of 3 days i stayed

the kitchen (and cleaning staff) spoke no english and were a bit rude when we asked about refilling

the 3rd floor laundry facility

ground floor room. basic breakfast. laundry facility. very friendly and helpful staff.

ask me if i wanted front or back, jamie head of house did a good job on my room, and michelle in laundry was

there are laundry facilities on site

did not have change to use the laundry