the guest laundry was broken, you can hear doors slamming outside until late at night.

never booked a pet room, but when we couldn't get out dog to a kennel, we had no choice

the room was extremely nice and clean. i also liked the hotel being pet friendly with no fee.

the bed was great! pet friendly, awesome!

they should not claim to be pet friendly if that's how they treat people

no elevator which wasn't a problem, but would be for some. breakfast was minimal

parking spaces very tight. breakfast bar was only adequate.

they also had a indoor pool and fitness room

decent wifi

yes they have breakfast,continental breakfast plus waffle maker

great breakfast and social hour

breakfast was pretty good with lots of choices

wifi signal at best poor and dropping out , the tv set did not not have a single channel available

breakfast was very good

in the fridge, the broken air conditioner in the lobby, the lack of dinner services, the broken pool, the broken

no extra laundry bags were available when we asked for some

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

parking spaces were jam-packed when i returned at night (got last one), recommendations of overflow

the pool smelled like straight chlorine, and the gym equipment was so old it felt like it was going to collapse

laundry facilities needed work

i passed a laundry room and it was full of them

the place also has spacious rooms that have your basics (hdtv, phone, 24/7 gym and laundry facilities, etc)

the rate and the cleanliness. laundry facilities

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

the laundry room is excellent with supper efficient driers

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

room was next to the laundry room'

small breakfast bags

gym, complimentary breakfast was good, clean

the wifi system is very poorly conceived

was no parking when we got in from eating dinner

breakfast was ok. standards hotel breakfast.

there was also plenty of parking even though they were sold out

no bag for dirty laundry.

liked that it offers free breakfast, has a pool and the room was a great size for my family and i

bed was comfortable, the a/c worked well, the free breakfast was very tasty, everything was clean, staff was

the continental breakfast was awesome, with nice variety

the pool wasn t open during the scheduled hours so i had sad children.

no laundry facilities

several other hotels and restaurants, constant flow of people walking through the parking lot into late hours

plenty of free parking and close to plenty of restaurants and shops

liked that our room was pet friendly

it does offer smoking rooms and allows pets so it is musky but nothing too bad or unexpected.

parking was terrible, but the motel was super busy

i accidentally ordered a smoking room so that was half of it

they need more parking spaces but my room was clean smelled sooo good beds were

leaving sucked and the non smoking rooms made a inconvenience

although it is up on the second level, i like the fact that smoking rooms were offered

staff was very friendly. breakfast was good.

breakfast didn't seem great, and they charge for pets while other hotels nearby don't

15.99 charge a day for pet

great hot breakfast buffet

the morning complimentary breakfast did not have any sort of meat at all

laundry on site that we did use

the price, location and amenities such as onsite laundry facilities.

laundry detergent vending machine out

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

no elevator, hrs for guest laundry, key charge, parking is limited

one night there was laundry detergent pebbles spilled just outside of the laundry door and the next morning

the breakfast was adequate. we used the laundry room and exercise room.

easily accessible guest laundry facilities

lady was nice at check in. and nice that it was pet friendly.

pet fee per pet is insane

the laundry facilities are clean and well maintained, and the staff on reception were able to assist

decorated, great location, easy parking

my kids loved the indoor pool. very convenient location next to i-75

dog friendly but spaces were clean and no pet remnants noted

parking was kind of wonky.

whatever laundry detergent they use is awful

affordable, an a amazing breakfast bar wit staff to help, cheep laundry sight, with nice washer and dryer

easy access, clean room, decent breakfast

i could have showered at the gym

wifi was not working at all, we had to pay to use our own data since we are international traveller

the lobby area was dreary with boxes , dirty laundry and things left on the

perhaps use a bit more bleach in the laundry :-)

easy to get to the laundry room and vending

the rooms are clean, comfortable and updated. microwave, fridge and laundry are available.

room was right across from the laundry and right next to the guest laundry and the ice machine

equipped kitchen, gym and laundry facilities

also somebody decided to go steal my clothes while they were in the laundry room granted it says don't leave

some of the laundry equipment wasn't working

laundry is the only downfall in the con i have the laundry is usually broken when it comes to some

can only complain about the black stuff around the tub, the mildew smell in the bathroom, breakfast closing

the pool was small and didn't look real inviting.

access from i-75, ample parking, comfortable, quiet and clean

friendly staff, excellent breakfast, exceptionally clean, great location

pool had very limited hours, closing at 9pm

nice room and pool.

would turn blistering hot by itself; do not stay in room 103 it shares a wall with the staff laundry room and

it was great having access to the laundry. lovely breakfast room. light and airy bedroom.

i liked that it had laundry room and the location was walking distance to the dollar tree

the oatmeal was old that was in the package the morning crew was all in laundry room talking and and we had to

room was next to the laundry room so every morning at 8 we heard thumping and the washing machine

the person at the desk said she could not help me that was a laundry problem

limited laundry facility

also the laundry machine took my money

kids running in the halls in the middle of the night.

the parking

soap available for the laundry room, front desk staff wasn't the most friendly

outdoor pool/restaurant on site

breakfast was not included with our valued price.

a bunch of kids in the other room could hear them the room wasn’t fully soundproof but i think is was

when we questioned, we did receive complimentary breakfast coupons

the size of the room, the resteraunt on site, free laundry, nice swimming pool and awesome layout of hotel in

of parking fee and another fee dirty laundry in the hall at every door between our room and the elevator no

the breakfast

the glasses in the kitchen area were dirty, actually had lip marks on them

kids running around and very noisy, and not respecting others

clean laundry room, good staff

laundry services weren't available, so i had to go across the street to the holiday inn to use

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

from the front desk, to housekeeping, to the breakfast concierge, they were all really welcoming and wonderful

beds, lots of room inside for the kids to play with their toys and loved the outside fire

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

another issue and problem i ran into was that the property does not have any laundry capabilities on site

no laundry bags and hair dryer

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

the wifi sometimes did not work as was the electronics connection at the base of the tv monitor

smelly, slow elevator that screeched anytime it was used, and the property charged me a $75 pet fee after never

pricey and the pool was closed

the pool area hadn't been cleaned and the towels restocked the morning

pool was closed

pool was broke and we had little kids coming in so we sent them to a different place.

clean, spacious, kitchen. nice kroger store right beside it.

in-room kitchenettes

a huge plus was their pet policy which allowed us to keep our traveling dog with us

the parking lot is way too small

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was

to go to the convenient store to get laundry soap

loved the laundry very good breakfast

smell, did not feel clean, laundry does not accept cards - cash only

it s easy access to everything. laundry facilities was nice to have.

bed was great, as was the hot breakfast

that the property offered starbucks the staff were friendly and the gym was nice

there was no pool and the restaurant was bar snacks

parking is limited due to work trucks, the entire front is being renovated - no bistro available

dark parking lot

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

great staff everyone was wonderful my kids loved it

the breakfast was amazing each morning and the staff was very friendly

need to have more waffle makers - the line was very long and with kids it is hard for them to wait

i liked that there was a toaster in the room and a full kitchen

the gym was clean with supplies to wipe down the equipment once we finished the work out

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

it looked like they normally had towels for guests to use but the laundry basket was full of them

property was fine, but no where on the website does it say pet friendly

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

00 pet fee

laundry on site

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

the breakfast choices were very limited, especially for a family with kids

amy the sunday front desk bar tender was great.non

everyone in our party was pretty itchy. i m thinking it was the laundry detergent.

good breakfast as well

the mini kitchen area

it was ok, but the staff in the breakfast section was rude and was playing on her phone

there is a full kitchen if you are staying for several days

wifi

the pool is closed currently, but that did not affect us in anyway, i would just like to note that

the breakfast is great, they have lots to choose from, cereal, donuts, muffins, yogurt, fruit, milk,

lobby was very small, as was the breakfast area, but don’t let that fool you

from the lobby to the room smelling like cigarettes, my children witnessing a drug deal in the parking lot and

laundry wash and dry machines/area was dirty

later that night, me and my boyfriend were washing my work clothes and having a snack inside the laundry

pool was dirty and closed, the laundry room was out of order, the floors were dirty and the only thing out for

second shift lady smoking pot out front by the laundry with her friends in a gray car

it's a quiet plenty of parking well lighted front office people very friendly and helpful

was a disaster we got in at 730pm and we were placed in a room opposite the very very noisy laundry and soda

the noisy sofa and laundry room which did not have a door to close out this loud sound.

the laundry was expensive to use, so i didn't do laundry

good breakfast, variety, overall very pleased with our stay will stay again

the pool closed a little early but since it opens at 7am i guess that's a fair trade off.

no nothing everything was very nice and clean and a nice breakfast

rosetta was so nice and helpful at breakfast

family members did enjoy the indoor pool

the beds and the pool and how clean the room was

they frendly staff - clean rooms - breakfast

laundry facility, exercise room

free laundry..! always a plus.

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

laundry was free. room had full size fridge and microwave.

laundry was free and there was a decently sized work out room

room service knocked a tad earlier than i would have liked.

i preferred the old gym bag smell

the fire pit area & the deck connected to the bar was very quaint & charming

the bar was very nice too

very poor wifi

also restaurant and room service may not be available if they have a private function

that the bar and lounge closed to early

the location and being pet friendly.

centrally located, pet friendly, very comfortable room and bed.

a great bar to enjoy a cocktail, then head into the dining area for a lovely meal

the pool was very nice and my kids loved the jacuzzi in the bathroom

the king suite with his own tv made him feel like a prince and the outdoor pool was beautiful

enormous indoor courtyard with bar gazebo and fountain. it was beautiful!

the bar area is fantastic

outdoor pool fresh baked cookies

laundry area was a joke

the on-site laundry room only had 1 working washer and neither dryer heated

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

room,guest laundry,good location

charged $50 deposit for smoking. i don't smoke. i won't go back

the bed was super comfortable and it was nice having an actual kitchen as well

we had everything we needed with a full kitchen

pool area was closed

double charged me for room service and parking was told it would fall off once it wasn t pending was just on

he made sure to visit the tables to socialize even with the kids

pool is tiny. like it has 8 chairs because only a few people can fit in it.

excellent gym and nice but rather small

we ordered a pizza for room service and was quoted 40 minutes or less and they didn't come up to the room until

there is a rooftop pool which was neat

the pool was also unexpectedly closed on our last day and we were told it was due to the chemicals

wifi was very spotty. no breakfast included with room price.

the room was comfortable. we enjoyed the hot tub and pool . very relaxing .

and microwave in the room as well as free wifi and free

though the pool was beautiful- too highly chlorinated- we were coughing from the chemical.

no fault of the hotel the pool was closed for a leak when we arrived

laundry service could have been helpful ud83dude42

would have loved to have seen a laundry room

didn't get opportunity to use gym or fitness, but wud love to have enjoyed both

there should be a shuttle available to spots within one mile

wasn't included, shuttle service lost my gift bag i left on from the airport, room had a few items left from

privacy, the laundry facility on site, and it just felt like home

no atomor change machine for laundry.

we like the location and the fact that there were laundry facilities on site

horrible staff, constant shady traffic in and out, non working laundry, linen wasn't very

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

the beds were soooo comfy and the staff at the bar made us feel like family

the hotels restaurants and bar were all very stylish & clean; we ate at granddam on mothers day and had an

the rooftop and downstairs bar are both really great

the roof top bar seemed like it was fun

the rooftop bar is the bomb

parking was unique

the secluded parking and next to a gentleman club.

continental breakfast was one of the best i have ever had

just the parking. nothing major

the way breakfast staff treated us, rushed us to get out of the dining area

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

clean, great staff, good breakfast, nice field to walk the pets in.

it was very clean & i appreciated the free breakfast, wifi, & good parking

needed an early check in and it was no problem

parking lot was a little narrow but we managed

the room was very nice. happy they had laundry room.

free to do my own laundry

free laundry is something i have never experienced and was a nice touch

included 24 hour laundry facilities were an added value because we needed to wash soccer jerseys between

clean, nice setup for extended stay (laundry, full kitchen with dishes), staff super friendly and accommodating

had to keep swapping keys because they never worked, and our room was right across from the staff laundry as

very clean throughout, spacious room and friendly staff. convenient parking.

have daily room service

clean and very good staff. good breakfast

location was fantastic (ate at drake's a couple parking lots over - delicious

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

the indoor pool area was huge

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

wifi was the worst i've seen at a hotel, and hotels are known for having subpar wifi

thing felt new outdoor area was very impressive loved the bar restaurant and a great band were

clean ,bug free,friendly and easy of parking. close to uk hospital and cancer center.

expensive and no breakfast

my kids were unable to swim the entire trip because the pool was constantly full since the size was

access to the pool for the kids.

pool was closed. disappointment. felt like that should have been disclosed when i booked

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the pool, gym, and laundry were all great

hotel room was nice and spacious, had laundry for guests

staff,amazing front desk personnel (all shifts) and a safe property with adequate lighting and parking

they had a free laundry room with tide pods that they provided which was great since i was staying for 8 days

place under renovation, so construction all over first floor, laundry facilities did not work (some issue with

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

no laundry soap in the dispenser no bleach either

hard to get to from the road. very dark parking lot. laundry room light barely worked.

hospital, and they appreciated a place to stay where they could feed their family, and do their laundry

no pool, but laundry facility was much needed for sports camp

laundry facilities were available too

self laundry is free

love mini kitchen and free use of laundry

the breakfast was great and the staff was so nice

great location. great staff. clean. loved the 12:00 check out time. good breakfast.

the only thing better would be if breakfast was later. :)

very clean, comfortable beds, wonderful full breakfast, and the staff are exceptional

traffic at this location is very heavy on weekdays, making it difficult to enter and exit the parking lot

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

breakfast, the work out room and the location of laundry

very clean facility to catch up on laundry, or slip in a workout

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

if was a great adventure, kids loved and and so did we.

my room was adjacent to laundry which also produced some noise

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

great check in, friendly receptionists, clean, and i liked the grab and go breakfast

wifi didn't work. smells smokey.

liked having the full kitchen and basic cooking equipment

tried to do laundry and those were broken too

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

the laundry room was right next to us and the washer sounded like a helicopter landing

parking

room came with fridge and kitchen!

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

i believe the smell was from the laundry room that was right below our room

being on 3rd floor, and no laundry

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

no laundry

breakfast was great, room excellent as well. laundry room very usefull

more lights in parking area. needs cameras.

i needed the shuttle to go to airport at 9:45 pm and was told the service stopped at 8 pm

room was exceptionally clean, the room service staff and food were actually superb

breakfast was super good

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

laundry room is too uncomfortable, stools to wait for cycles and too hot

the guest laundry was a mess

clean, free breakfast, room were great.

were spacious, and had a full kitchen with dishes, and a full size refrigerator

free laundry is always a plus

the laundry facilities were free and helpful. the social and breakfast were nice.

laundry room was dirty

there was also cleaning supplies, laundry basket

the laundry facilities for guests are included in the price you pay for the room

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

up at 4:00am for my 4:30 shuttle which i booked the night before only to find out they screwed that up

loved these it had a kitchen as well

the pool wasn't open and neither was the gym

pool was very warm and relaxing

a lot of routy kids in hotel jumping in room above us, and running down hallways with rude comments to other

booked this hotel because they have a shuttle to the airport and i had to leave at 5 a

location to the airport and the complimentary shuttle were convenient features.

hotel offered shuttle to airport and to racetrack but it was easier and faster to take uber there

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

in the dryer, the ones the housekeeping use, because someone had left their clothes in the guest laundry

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

laundry facilities are great for traveling families

great location, very clean, staff is very friendly, good breakfast.

did not realize it was pet friendly

use the pool due to unsupervised kids jumping in the pool and throwing 20oz bottles around

did not use any of the peripheral amenities offered (pool, breakfast bar, fitness center, etc

large and confortable rooms, very functional furniture, very good gym

the parking at night was so bright

parking lot lights shone directly into the room

breakfast was great

the pool and the breakfast were amazing!

there was a small workout room (the word gym would be too generous), and pool, but we didn't have time to use

free parking a bonus

breakfast was good and the area was maintained well while breakfast was being served

there was a couple of used sports teams there so they didn t make enough breakfast so i missed out on a lot

breakfast was great compared to other springhill suites we have stayed at

didn't like that i had to try to remember my marriott password to use the wifi