at day 5, i used the guest laundry to wash them myself and it was

laundry room was not open, remodeling . rooms are a little tired

pool and laundry room were not accessible---had to use facilities associated with the other

enjoyed the amenities of the pool gym laundry room and bbq grill

laundry room is also a nice plus

good location; clean; friendly staff; laundry facilities

cafe was very limited in breakfast selections and the hotel bar was closed, but there was an applebee's right

also i didn't like the gym being closed

restaurant and bar closing up early on the weekend

unfortunately on monday morning it was discovered that gary s golf clubs had been stolen from our rent car

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

free laundry facilities

had to call and ask for general stuff such as soap, toilet paper, kitchen towel

pools, plenty of chairs, nice beach towels, room had super comfortable beds and pillows, great golf course view

liked the sunken living area with rock wall, fireplace, large sectional seating, dining and kitchen well stocked

room cleaning, didn t get laundry, didn t clean

my kids virgin slushy pina colada drink was $2 less than mommas cocktail concoction of same drink

the lobby bar was also excellent with live music in the evenings

going on while we were there and the pool was packed and loud by the afternoon for families with kids

we ordered room service and the set up was perfect

i used the gym, the laundry, free breakfast

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

mention of pet fee upon reserving

parking lot needs to be cleaned. old bags and food were there for 3 days of our visit.

pool wasn't as clean as i expected

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

we also used the guest laundry

great swimming pool good location overall clean hotel

pool furniture was all wrong for hot desert

the hvac units were really the worst part of our stay, as running on no sleep with kids is not easy

we had to go on to our next stop with bags of wet washed laundry

they have a coin laundry here which is great but staff refuses to change money into coins.

this was a pretty clean facility, easy parking, friendly staff, clean hallways and elevators.

wish the pool was bigger and there umbrellas available.

pool area very small

management, pool, laundry room.

convenient to our kids, pet friendly, staff is amazing, great breakfast

kitchen in our room did not come with any pans, crockery or cutlery

were coming in late with kids and a pet and we were placed on the ground floor near an exit for the dog and they

the breakfast was just okay .... not bad just okay.

pool near outside big screen had lots of boogers in it and some hair, needs more cleaning to pool

great staff. rooms need more kitchen supplies, containers, spices

large gym, several pools, golf, all there

i loved the pool area with the big tv and the ability to be in the area until 10pm.

especially with a golf course

renaissance esmeralda resort & spa in indian wells is a nice hotel

friendly concierge and prompt delivery of food/extra blankets, perfect to use the celebrity golf course next

one room service meal some food we ordered was missing and there wasn't enough silverware /napkins as

were a little steep at the resort we drove approximately 13 minutes to paradise cove cafe my kids enjoyed

room service was prompt and accommodating

pool was very nice, we really enjoyed the fire pits in the evening

room was nice. the pool and spa staff are the best!

breakfast was horrible

there were also far too many kids, so it s not a quiet place at all

**the golf cart guys were nice** we attempted to have breakfast at the on site restaurant - many hotel

ambience of the pool

everything closes at 9-pool, gym, entertainment

beautiful pool and spa area.

gym inadequate. equipment old & malfunctioning.

to wait on us and acted as if we were a nuisance just asking basic questions about towels and shuttle pick up

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

didn t work correctly very noisy room next to laundry room could hear people walking in the room

also, it would have been really nice to have a coin machine and vending machine with laundry

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

nice pool, laundry, great happy hour and breakfast

the laundry facilities were a bonus

laundry too small for so many rooms . tv with no foreign channels available.

pretty good breakfast, spacious room, coin laundry on the floor, easy check-in and out.

floor, breakfast were great, it was a great place to stay close to golf courses and all staff were great to deal

kinda dirty pool

laundry facilities

the laundry room was very convenient and

loved the pool area. nice to have a laundry room. convenient location.

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

not having a security camera in the laundry room while washing laundry

only thing i could possibly say is that the laundry facilities were really hot- a combination of machines working

it was also great to have coin laundry onsite

on-site coin laundry, location

the laundry is outside (not a negative, but different)

they have everything on-site including laundry machines next to the ice

the pool, location, room equipment, internet speed, laundry room

the staff , amenities and pool area was great ! very family friendly place to stay.

was great that this modern, clean suite was equipped with a small kitchen, including a fridge, microwave, stove

pool needed to be cleaned again saturday before everyone got in again

great room, views, size, staff, gym, parking, location!

we were in room right above and kids had a hard time sleeping

not great for kids

spa king room had 2 windows that were frosted so no view whatsoever

the pool area and jacuzzi was average.

very family and pet friendly

good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

like to see better access to hotel from back parking area

the room is clean and has enough space for us and our 2 kids

plenty of parking and restaurants near hotel. safe location.

the pool was also great

first room in the hall next to the hotel machines plumbing laundry room public bathroom

facility with good size rooms, beds were comfy and enjoyed the free breakfast with plenty of options shopping

comfortable bed, excellent air conditioning, good breakfast included, 24-hour front desk, free parking

room was nice and spacious. i love the location, huge parking lot. also very nice and clean.

free breakfast and pool

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

i liked the free wifi and the staff was polite, professional and courteous.

loved the pool and walking location to restaurants

the pool needed a bit of water maintenance but no big deal for my kids.

should have a coffee maker in the room and a mini bar of some sort

my daughter and son had a great time jumping into at least 24 of the property pools.

more ev chargers could be installed

the fitness center was excellent

very clean, nice staff. each cabana has a pool and hot tub room service and relaxing

plenty of parking

the gym is very nice for a hotel

booked the room many months in advance and when i arrived at the room, it was overlooking a huge parking garage

only thing that let it down this time was the room service menu

we re excellent, steak house was thee best, pool side service was excellent, thanks for a pleasant

i did not see any laundry options to clean my clothes.

i needed to do some laundry and the room for that was closed awaiting re model.

it was close to the casino

pool close no internet connection

for one night the bed was comfy. room was clean. heated pool

i requested a new room because the laundry carts for the hotel were always blocking the stairs, and not one

no breakfast!

p pool was good bit in inviting

no free breakfast

lots of smokers in the parking lot

laundry also available to wash at no cost

room very good breakfast selection fast and stable wifi lots of onsite parking spaces free guest laundry almost

the pool. the friendly staff. the free breakfast. the free laundry.

lots of parking places and 10 minutes away from the event that i when to.

welcome right away) comfortable beds spacious room very good breakfast selection fast and stable wifi lots of

the laundry room is a little bit pricey compared to other embassy suites.

the pool was nice the room was nice we had no room service at all there was no restaurant open no bar open no

breakfast, room size, pool hours, and happy hour

free cook to order breakfast, the complimentary drinks, and the helpful friendly staff also the stay was enjoyable

nice pool and gym

laundry facilities were available

ice machine,kitchen,parking area

the wifi was great! the owners are always helpful!

i liked the kitchen and living room space

the kitchen contained a fridge and microwave

and tired looking room above laundry so it shook when washer was on

really wished they had a laundry room

room was next to laundry room would room would lose water pressure when they where doing

were no laundry facilities for guests

my room was next to laundry room

friendly staff...laundry facilities

property has ice machine maker, & a microwave in lobby plus vending machines & laundry room.

under par, due to the fact that neither the ice machines, & the laundry facilities were working

laundry on site.

there was a laundry which was useful

laundry located right next door

pool and laundry facilities

price breakfast ok , cheap to laundry room was clean avery day

friendly with no size or breed restrictions, suite for larger family with small kitchen for a low price, parking

nice fully refurbished house with a kitchen, great for kids, and really quiet.

there s a laundry

great and friendly staff staff, clean, convenient to gas station, laundry mat and freeway.

laundry and vending machines functioned properly

the laundry facility and vending machine were in a safe and secure room.

posted that they have vending machines and there wasn't one to be found other than for bleach or laundry cleaners

i had to actually go into the hotel laundry with him and myself remove the stain, before he would let it go

breakfast options were pretty limited

wifi not reliable

the pool was cold

off there was a $35 usd fee for a pet, no mention when booking and no refunds once booked

waiting staff in the restaurants and bar are not that attentive

it was also great to see the accommodations for kids, maybe we will bring ours in the future

view, and the fact that everything was brown, and the bar and the restaurant looked old, it is not attractive

bed room suit has 1 full bath room and half ( bowl and sink ) which is very good for 2 adult & 2 kids

kids under 5 eat free, but this was poorly communicated by the staff or the children's menus (in

there was no in-unit laundry

laundry room was not good only 1 machine out of 4 working and they were dirty

laundry room was difficult to access with the key not working and staff did not alert to detergent

laundry room needed some attention with their washing machine that looked broken for a while

wifi was terrible.

in a golf course setting

quiet location, next to golf course. small frig nice. had microwave but no cups.

the golf course

no coffee maker and no coffee available until 10 am when the golf club restaurant opened

there was just one tiny bar of soap for 2 people for 3 days

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

nice pool and they have a dog park

chairs at pool were filthy, pool needed some cleaning

wifi basically never worked

like that the pool is clean and open

good location for us close to golf and places we visit.

also couldn t connect my laptop in the wifi network

the staff, available pet accommodations and the breakfast

easy access and free breakfast

m a truck driver & there s no big truck parking unless you park down the street in the casino parking lot

laundry room could have been cleaner

they had a laundry room, and i could pay with an app

clean laundry room

the hotel was clean and spacious. the pool was nice and the lobby was pretty.

i love the style it was nice i love the view and it was close to the casino great place to go

room and pool were nice, the only thing was buffet is closed during the week.

condo had an unhinged door by the laundry room

everything we needed, including laundry in the condo, washing up accessories etc

pot (bring your own and cream and sugar if you re a coffee drinker) cooking and flatware, laundry in your room

while there was detergent provided for the kitchen and laundry, there was no personal soap anywhere in sight,

amenities: fully equipped, full sized kitchen, in unit laundry, well maintained grounds, spacious rooms, free

equipped kitchen, free laundry, two pools, tennis court

nice laundry room with new machines

i think all hotels should provide a laundry basket to place wet towels instead of throwing them on the floor

laundry didn t work.

very clean room, clean laundry facility, pool area, clean everything

it had a free laundry where we could do our own laundry.

breakfast, gym and laundry facilities

free laundry and free fitness plus free breakfast

gym and laundry in one room made the gym very steamy in the afternoon/evening

laundry facilities were also a plus

had a dishwasher, no laundry in-room

the kitchen even had a dishwasher, the room temperature was perfect, they even had a free laundry room

nice guest laundry facilities

loved the laundry service, jacuzzi, pool, gym

the pool was heated and the hot tub was very clean

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

we ask for a quiet room, but they arranged a room side with laundry room

daytime bar staff awful

convenient location, beautiful grounds, rooms with balconies - nice view - room service - pet friendly but they

taking the bar area out of a room into the common area was brilliant

would have been nice if there was a laundry basket provided since i had to walk to the on site laundry facility

--laundry room price is good, and dryers are nice and hot

free and / or in suite laundry

it was great!! loved the location, pool, hotel was very clean

value for a comfortable, spacious apartment with a heated pool in the heart of palm springs

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

room too close to the main laundry and noisy

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

the staff was great. the pool was very nice.

wifi was the only thing that wasn't extraordinary, and it was probably because we stayed in the

we loved the adults only nature of the facility and the staff were truly lovely!

plenty of parking

quiet air conditioning. pool right outside room. generous continental breakfast.

really nice pool area

the laundry we need card to use

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

the pool was great. laundry was convenient. quiet area of town.

the onsite laundry required an app that didn't work on my phone so i had to go off site

cockroaches main door key was difficult to open (card) carpet smells awful curtains needs general laundry

laundry and location

only one washing machine was working in the public laundry room

no change for laundry service

coin laundry.

the pool was beautiful, the gardens and communal areas clean and tidy, the laundry facilities super accessible

not working in the main lobby lobby was unorganized housekeeping was still being done at 7 pm and laundry room

the laundry was not available

price to do laundry was a bit excessive, it's a non-smoking hotel yet the smell of pot on the 2nd floor was

happy to have free wifi, free parking and paid laundry facilities available

the laundry room was clean, and the wi-fi was easy to connect to with no glitches or slowdown

we were close to the laundry room and that was bad

the gym looked minimal but in good repair

was perfect the location, the property, the staff, the breakfast, i say it s perfect from a to z and the

breakfast not served.

the cafe and bar could be better.

only thing that we disliked was the amount of kids that were staying at the hotel

im all for a pet friendly property but not when they are allowed to be in pools and saunas

the staff is very attentive here at the pool bar as well

another perk of this place is the pool area (there are two pools here but have always stayed in the main one

the spa exceeded my expectations. great value for the services provided.

they give you laundry detergent, and laundry is free to do

free laundry

the rooms were big, free laundry, the pool was great to cool off.

clean family room. great pool area. good laundry facilities.

trolley full of smelly trash and dirty laundry left in the corridor overnight