i had to actually go into the hotel laundry with him and myself remove the stain, before he would let it go

the staff was super nice and gave me a room facing just right at the pool

loved that there was breakfast in the morning and a poolside area

did not work and wifi was not effective at all; stopped in lobby for a clicker as there was not one in my room

the way parking is set up

price breakfast ok , cheap to laundry room was clean avery day

laundry located right next door

pool and laundry facilities

the property itself is clean and i noticed they had a hydraulic lift for handicap to go into the pool really

convenient location, good amenities, comfy bed/pillows and the ac and wifi worked great

friendly staff...laundry facilities

property has ice machine maker, & a microwave in lobby plus vending machines & laundry room.

laundry on site.

under par, due to the fact that neither the ice machines, & the laundry facilities were working

location, accessible laundry facilities, staff was great in answering all questions

nice pool and they have a dog park

chairs at pool were filthy, pool needed some cleaning

wifi basically never worked

like that the pool is clean and open

laundry room was not good only 1 machine out of 4 working and they were dirty

laundry room needed some attention with their washing machine that looked broken for a while

laundry room was difficult to access with the key not working and staff did not alert to detergent

there was no in-unit laundry

pools are too small for the amount of units sharing it

the golf course

the diversity of living spaces, looked like single family homes + a new development and then on a golf course

quiet location, next to golf course. small frig nice. had microwave but no cups.

there was just one tiny bar of soap for 2 people for 3 days

the hotel had one car in the parking lot and this is at a golf resort in season

room very good breakfast selection fast and stable wifi lots of onsite parking spaces free guest laundry almost

laundry also available to wash at no cost

the pool. the friendly staff. the free breakfast. the free laundry.

very friendly and helpful staff. clean facilities, wonderful breakfast.

pet friendly, good breakfast choices

were no laundry facilities for guests

no laundry room

really wished they had a laundry room

lack of guest laundry machines.everything else was great. we rebooked 2 times.

room was next to laundry room would room would lose water pressure when they where doing

laundry facilities were available

wifi didn t work and i had to pay cash ..

good wifi connection in my room. quiet location and room was clean.

the rooms have a kitchen with microwave, stove and

wifi at times wasn't great. it would drop out.

the breakfast was great. very comfortable beds and very clean.

seemed clean other than an unpleasant pet odor

i booked this hotel through a third party and was not told that the amenities like the pool and gym would not

the pool area could use table umbrellas

very clean. nice staff. they packed a breakfast for us to go.

they had a laundry room, and i could pay with an app

clean laundry room

laundry room could have been cleaner

nice clean dining area and kitchen staff at breakfast

to the freeway, so you can hear some noise, but it's within walking distance to fantasy springs casino

i requested a new room because the laundry carts for the hotel were always blocking the stairs, and not one

the wifi wasn't the best in my room

there was a pool but it didn't look like it had been cleaned- a bit on the green side

p pool was good bit in inviting

location, parking, wifi, spa, fridge, microwave, breakfast

room and pool were nice, the only thing was buffet is closed during the week.

while there was detergent provided for the kitchen and laundry, there was no personal soap anywhere in sight,

everything we needed, including laundry in the condo, washing up accessories etc

condo had an unhinged door by the laundry room

amenities: fully equipped, full sized kitchen, in unit laundry, well maintained grounds, spacious rooms, free

pot (bring your own and cream and sugar if you re a coffee drinker) cooking and flatware, laundry in your room

the pool, location, room equipment, internet speed, laundry room

that view made it more of a vacation than looking at a parking lot

desk customer service was awesome breakfast was delicious love the full kitchen

i love everything from this place , extremely clean, great location, parking onsite available, easy access to

free parking

the laundry room is a little bit pricey compared to other embassy suites.

1. the spaciousness of the room 2. complimentary breakfast 3. free happy hour

pool, gym, lobby bar, decorative style, breakfast and complementary happy hour

the pool was nice the room was nice we had no room service at all there was no restaurant open no bar open no

have the full breakfast buffet again, including fresh omelettes

the pools!

rooms/ pricing ice machines bar service

accessibility to pga west golf courses pools and spar were good

property was lovely, great value, facilities, pool and room were great

hotel was much larger than i expected so needed to leverage off the golf cart pick up which was not

management, pool, laundry room.

there unreliable and slow wifi

enough so that it makes me think that competing hotels are posting bogus reviews

pet friendly

very clean and very good breakfast.

room but the wifi would not work for our 2 day stay

a relaxing and enjoyable property. is perfect for any family & the kids love it.

my kids had a wonderful time

the fitness center was really nice and of course the pool area is one of the nicer ones around

renaissance esmeralda resort & spa in indian wells is a nice hotel

meals and a bar within the facility was a perk for us

great location, bar and restaurant was also enjoyable!

that is rather steep for us who don't need or use the amenities like golf, pool, gym etc

have always had a shuttle to the venue

the pool area is well maintained and the view of the golf course and mountain makes it even more wonderful

in the room, we could hear the peoples conversations in the next room and kids in the hallway

very pet friendly

service no room service

staff anticipating needs - impromptu taco bar after coachella festival days was great.

phones were broken so you could not access room service, housekeeping or the front desk

laundry too small for so many rooms . tv with no foreign channels available.

the laundry facilities were a bonus

pretty good breakfast, spacious room, coin laundry on the floor, easy check-in and out.

great breakfast

just the strong odor of the pet room.

were next to the laundry , or something that started making a very loud noise every 5-10 minutes starting around

also, it would have been really nice to have a coin machine and vending machine with laundry

didn t work correctly very noisy room next to laundry room could hear people walking in the room

there were no orderbooks for laundry in the room, so i had to bring it to the front desk - they didn t take

nice pool, laundry, great happy hour and breakfast

- front desk could be more friendly - guest laundry is too expensive compared to other hotels

loved the pool area. nice to have a laundry room. convenient location.

laundry facilities

the laundry room was very convenient and

not having a security camera in the laundry room while washing laundry

they have everything on-site including laundry machines next to the ice

the laundry is outside (not a negative, but different)

it was also great to have coin laundry onsite

only thing i could possibly say is that the laundry facilities were really hot- a combination of machines working

on-site coin laundry, location

was large, comfortable, upscale decor, good mattress in sofa bed, clean, full kitchen with ice maker, dishes,

the distance from room to the pool area.

and table, nice view of golf course, good price for such a nice suite, great location, nice pool close to room

villa apartment complete with in-unit laundry, full kitchen, living/dining area, separate room, enormous bathtub

free laundry facilities

it's a very nice condo right on the golf course. worth every penny.

fully equipped kitchen and washer/dryer

gated and surrounded by mountains and well manicured golf course, it was very serene

room cleaning, didn t get laundry, didn t clean

we came with traffic and the kids were tired and needed a room so i agreed to take that room mind you it’s

we came with traffic and the kids were tired and needed a room so i agreed to take that room mind you it s

great for kids especially the new arcade!

the resort fee, at $38 was an exceptional value as it included pickle ball, tennis, mini golf etc

laundry room is also a nice plus

pool and laundry room were not accessible---had to use facilities associated with the other

at day 5, i used the guest laundry to wash them myself and it was

laundry room was not open, remodeling . rooms are a little tired

of the phone in my room wasn t going through but the same thing happened when i was in the laundry room

good location; clean; friendly staff; laundry facilities

wished the bar would have been open.

lots of kids using the spa so we didn t go in.

great location, easy access from freeway, plenty of parking

pet fee was outrageous.

they made me go knock on the laundry door just for them to tell me they didn t have any clean towels and that

i used the gym, the laundry, free breakfast

it was nice the free coffee and tea bar 24/7

they refused to freshen up the room. charged two fees for my pet.

the breakfast much more basic and the gym was smaller and with less equipment

could use more landscaping in outdoor pool and seating areas. a little too much hardscape.

the pool music is too loud.

did not like that the pool closed before midnight

we were in room right above and kids had a hard time sleeping

the hotel has a spa for treatments, and a great swimming pool with a few cabanas for rent and a bar for drinks

we also used the guest laundry

laundry but there are no coin exchange,,, so i visit about 3 stor to change coin for

the hvac units were really the worst part of our stay, as running on no sleep with kids is not easy

suggestion is to have a net in the pool area so that we can scoop the muck and bugs that's in the corners of

great options for breakfast - kids loved the waffles. comfy beds and lovely pool.

they have a coin laundry here which is great but staff refuses to change money into coins.

we had to go on to our next stop with bags of wet washed laundry

this was a pretty clean facility, easy parking, friendly staff, clean hallways and elevators.

from parking to lobby to rooms to breakfast

everything! beautiful hotel, clean, nice pool, great breakfast, beautiful room! friendly staff!

pool near outside big screen had lots of boogers in it and some hair, needs more cleaning to pool

kitchen fully equipped with everything

room was so comfortable the pool was right outside our door we could see the big movie screen from our patio it

we got a first floor which made it way easier to access and the best part was we got a pool side view

snake bite pool was our favorite place on the property.

good location, comfortable for family of 4, good breakfast. no laundry in room as advertised.

i enjoy that the pool was heated and able to enjoy at 9:00am after we had breakfast

they have 24 hour gym and pool is open late

no bacon for breakfast

newish property in a great location with ample parking

first room in the hall next to the hotel machines plumbing laundry room public bathroom

far from casinos

great location and plenty of parking

lots within walking distance. close to casino. breakfast and all day coffee excellent.

wifi slow at times, construction in lobby but they did contact me in advance to let me know so it

really,very clean everywhere, great linen, helpful staff and a visitors laundry

housekeeping, staff, cleanliness, gym, laundry facility

thought it had a pool view but my mistake

the location was great, but more lighting is needed in the parking lot.

the heatwave was unbearable. wish they had a parking garage.

i did not see any laundry options to clean my clothes.

i needed to do some laundry and the room for that was closed awaiting re model.

listing said one of the amenities was a casino. it was not attached to a casino.

i didn't like was that the pool lounge chairs were very old and worn out

loved that the pool stayed open late

only thing that let it down this time was the room service menu

room service was great especially the customer service

the pool was great and staff at the pool was awesome

we enjoyed all the restaurants, the casino and the cabana we rented out by the pool

clean comfortable and pleasant. nice casino

the laundry facility and vending machine were in a safe and secure room.

laundry and vending machines functioned properly

location is great. pool and pool area clean. laundry room clean.

laundry dryer

great and friendly staff staff, clean, convenient to gas station, laundry mat and freeway.

bed room suit has 1 full bath room and half ( bowl and sink ) which is very good for 2 adult & 2 kids

there is another adult pool that is slightly smaller than the nisei and the edge of the pool will be looking

drifted onto patio furniture with no wind limited svc in steakhouse and lunch area across from bar winter rates

big swimming pool , spa , salon ( most

nice room incredibly friendly staff great fitness facility

we also walked to the on-site restaurant jax and brought it to the pool

the beds were really comfy and i loved being able to go in the pool all day long, it was the perfect day getaway

equipped kitchen, free laundry, two pools, tennis court

nice laundry room with new machines

i think all hotels should provide a laundry basket to place wet towels instead of throwing them on the floor

laundry didn t work.

very clean room, clean laundry facility, pool area, clean everything

it had a free laundry where we could do our own laundry.

breakfast, gym and laundry facilities

free laundry and free fitness plus free breakfast

gym and laundry in one room made the gym very steamy in the afternoon/evening

laundry facilities were also a plus

had a dishwasher, no laundry in-room

the kitchen even had a dishwasher, the room temperature was perfect, they even had a free laundry room

nice guest laundry facilities

loved the laundry service, jacuzzi, pool, gym

the pool was heated and the hot tub was very clean

this hotel says that the resort fee is for things like laundry facilities, self-parking (it's a parking lot),

we ask for a quiet room, but they arranged a room side with laundry room

daytime bar staff awful

convenient location, beautiful grounds, rooms with balconies - nice view - room service - pet friendly but they

taking the bar area out of a room into the common area was brilliant

would have been nice if there was a laundry basket provided since i had to walk to the on site laundry facility

--laundry room price is good, and dryers are nice and hot

free and / or in suite laundry

it was great!! loved the location, pool, hotel was very clean

value for a comfortable, spacious apartment with a heated pool in the heart of palm springs

laundry piled up by the elevator

wasn t that clean, lots of rubbish and laundry around

room too close to the main laundry and noisy

i even had to track down a housekeeper in the laundry room to get more toilet paper & kleenex because it wasn

the staff was great. the pool was very nice.

wifi was the only thing that wasn't extraordinary, and it was probably because we stayed in the

we loved the adults only nature of the facility and the staff were truly lovely!

plenty of parking

quiet air conditioning. pool right outside room. generous continental breakfast.

really nice pool area

the laundry we need card to use

screws were missing because it looked like an attempt to securely fasten the door closed and the laundry should

the pool was great. laundry was convenient. quiet area of town.

the onsite laundry required an app that didn't work on my phone so i had to go off site

cockroaches main door key was difficult to open (card) carpet smells awful curtains needs general laundry

clean family room. great pool area. good laundry facilities.

free laundry

they give you laundry detergent, and laundry is free to do

used laundry facilities, however, no softener

the rooms were big, free laundry, the pool was great to cool off.

also used the coin laundry which worked fine for us

no change for laundry service

the pool was beautiful, the gardens and communal areas clean and tidy, the laundry facilities super accessible

coin laundry.

spacious and clean. 2 tv's, access to laundry, 2 pools 2 bedrooms 2 bathrooms

kind of a problem if you have kids and leftovers

room with fireplace was well equipped and quiet and spotless

more entertainment in the lounge bar area like a dj or live band all weekend

also, i loved the fact that they were so pet friendly and even had a dog park on the property

the outdoor fireplace and speedy room service staff was polite and friendly loved the pools too

hosts with plenty of homely touches, such as free laundry and welcoming drink

was relaxed, peaceful, comfortable, lovely staff, personable, laundry facilities, can have your own food and

kitchen and laundry available for anyone who wants to use them

free laundry facilities, snacks and the staff are amazingly friendly and made us feel like family

describes washing machine/laundry facilities; however, upon arrival we were informed that this service was no