laundry

room, comfortable bed, cheerful staff, pool, plenty of monitored parking, convenient location

great location, comfortable room, excellent breakfast, good value

to call down to the front desk to get the code for wifi when usually you can find it on your key card envelope

room, comfortable bed, cheerful staff, pool, plenty of monitored parking, convenient location

ice, vending, and laundry if needed

only 1 washer and dryer for laundry. quite the wait for an open machine.

breakfast was awesome and hotel staff and laundry were excellent.

great location, clean, good size room, love the continental breakfast

kitchen was crowded and i even couldn't get a chance to make a waffle for myself because there was

the washer for laundry was out of order

the parking lot was to pack hard to find place to park

start button in spa tub was missing so i almost gave up on trying to use it

the is clean and i enjoyed the little fitness

side door off the parking lot did not work

also, don't get room 101, it's directly under the laundry room

dirty laundry out in the open

only other thing that was not acceptable was the laundry

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

wifi not work

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

plenty of parking

clean room, friendly staff, good breakfast, close to restaurants

parking can be a problem with applebees next store

very friendly staff, clean and easy to get in and out of the parking lot.

there was no breakfast the laundry room was clean

the gym was closed and by appointment only for the am

breakfast

people partying in the parking lot

we liked the different colors it made it feel like home. liked the kitchen.

our room was clean, and they did not charge us extra for having 2 double beds (2 adults, 2 kids)

pool chemicals were too strong and made it impossible to enjoy the pool.

clean, beautifully decorated for the holidays, great bar with a fireplace- very cozy and nice.

club level with breakfast

always love staying here when in afton. the room and gym are fabulous and staff excellent

the laundry room. all the machines actually work

laundry room was okay

facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

guess service was a++ rooms a++ laundry a++

oh, and get the dryer onsite fixed for laundry

the spa area was nice.

kids loved the pool and i loved that checkout was at noon so i could sleep in and the kids still

i like that there are no kids allowed in the pool after 10pm! that is a blessing!

wifi was not working most of our stay

had laundry facilities and nice ironing board in room

clean laundry room, fitness center

also to have room service you need to request it the night before which was not effective

that the pool and the bar isn t open yet or the restaurant

the gym equipment provided was adequate to maintain physical fitness during the stay

i also appreciated the self-service laundry room, which was a convenient bonus during my work trip

fire pit, nice staff, laundry facilities

evidently she did not, because when we did laundry a few days later, that dryer was still in operation, and

smelling laundry machine

room and laundry area were very clean

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

laundry facility was cool

wifi was not at all working

staff accused me & my company of smoking in the room & i don't smoke so why would i rent a room for a non-smoker

nice pool and large workout room on second floor as well as a spa

kids had to sleep on the floor one night

spent time in the bar - great drinks and service

no kids menu, which was disappointing

hot tub, sauna, swimming pool and good restaurants too

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

the staff and the bar didn't know how to make a drink and it was way to strong

kids hated swimming in it and made our trip unpleasant

and the bar was closed due to staffing

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early dinner

very big, free parking, clean hallways, gym facilities and even the laundry room!

no breakfast offered, none available close by. laundry facility was good.

pool was great service amazing and quiet at night

great location for amazing food across the parking lot

let too many people into the indoor swimming pool

the hotel was equipped with a guest laundry

loved that the pool had great hours and lonely all to our family of 6

location was ideal and 24 hour shuttle service. staff was outstanding.

parking lot was a little cramped

budget price for the family of 5, good location, gym, pool

breakfast could have been better

worst part of our stay was the breakfast

while i did not have time to appreciate the pool, it seemed nice

didn't eat breakfast. room was fine.

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

the gym was fantastic, best i ve ever seen in a hotel

good bar and grills in parking lot so we could walk there

parking lot needs to be repaved.

connecting to wifi, small fitness room, air conditioner had to be set at 63 to run, had long wait for elevator

pool permanently closed which they do not tell you on the website also there was here and some

hot room due to broken air conditioner in the room, so the wifi was not working at all, for

also the king suite with fireplace we were really looking forward to

room smelt like pee from a pet

our room had an electric fireplace that i could not get to work.

fireplace didn't work, which i didn't need but the lighting would have been nice

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

no self laundry facilities

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

our kids loved the room and the indoor pool

laundry room was a mess and something was in the washer that messed up my clothes

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c breakfast

parking lot was large and plenty of space

good tv and wifi.

pool laundry access to skywalk and public transport

free wifi was good enough for my purposes

clean, nice rooms. great bar downstairs that had great pizza.

location, swimming pool, and cookies!

about lack of wifi during stay affecting my experience resolved by manager on duty quickly to my satisfaction

beautiful decor, laundry and security measures. close to regions hospital

location larger room early check in secure / safe

pool was great

the pool made some of the kids sick

comfy, friendly staff, good breakfast that is quick, and convenient for us as we had an event at xcel

lack of wifi

having a pool and fitness equipment is great

breakfast was very good.

hot tub would be nice but the pool is heated and was nice and warm.

we did not want room cleaning after the first night for a variety of logistical reasons (sleeping kids, getting

guest laundry and pool was small

no guest laundry. had to drive miles to a laundromat.

the pool area was a big bonus

free shuttle within 5 miles. perfect for macalister college. super nice staff. quiet

were friendly and helpful, rooms were clean and comfortable, and we enjoyed the pool and hot tub

breakfast options were great, free laundry facilities, clean and very friendly staff!

our room had a fully stocked kitchen with full size fridge, oven, dish washer, stove, and microwave, and food

great hot breakfast, pool and hot tub had salt water instead of chlorine

were fantastic with full kitchen including stove top, dishwasher and full size fridge

pool was pretty small and while down for breakfast, the tables that had outlets on them weren't

brand new facility with a full bar and small restaurant

bar was terrible i asked for coffee they didn't have any

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

wifi is advertised as free, but is only free to members of marriot's club; joining the club is free

s parts of hue building that aren t finished the bar is right on top of check in area which is odd restaurant

they offer a guest laundry as well

we were there to celebrate a kids birthday, and only having 1 hour in the pool was disappointing

my kids loved the breakfast and pool. i loved the location. it was awesome.

the pool reserve it's ok cause covid is in affect and i understand

there were alot of disappointed kids in the elevator

laundry - i am sensitive to fragrance

nice amenities. room was clean. liked having a workout area and on-site laundry options.

i loved that they had a work out room and laundry area

better breakfast the bed is great but need more space and room and the laundry is to much and need to put coin

repairs, holes in hotel room wall, mold on bathroom ceiling, tub didn t drain, advertised fitness center didn

we chose this place because it is pet friendly and the ability to have our own kitchen and do laundry on-site

i decided to wash the bedding in hotel laundry

the front desk, laundry and common areas

the location and kitchen space

the fact that it had a built in kitchen that was great

the laundry machines were on different floors. those could be in a central convenient area.

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the room was bigger than anticipated and we loved the shuttle!

the shuttle bus service could use a bit of help

pool was large with a big hot tub

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

guest laundry equipment out of service. miniature room.

and friendly place, nice and tasty breakfast every morning, swimming pool, fitness room, guest laundry and rest

airport shuttle did not start until 4:30 am

the shuttle bus driver was super nice.

breakfast was awesome the three days we were there

complimentary breakfast, wi fi, swimming pool and hot tub, luxurious towels, good bathroom products

the shuttle driver was awesome

shuttle service and friendly drivers

gym was not working and nobody told me when i asked if they had one

the food was healthy and excellent. bed was cozy. loved the pool and laundry

room service weekly

there is a reasonable fitness room but it is not maintained well

covid-19 brown bag breakfast, no pool

has a shuttle available as well

there was dirty laundry laying on the reception desk

laundry facility in house

laundry facilities came in handy

department also came when someone was smoking in bathroom

the price of you don't have a pet 35 a day if you do

very clean interior including the laundry room, which i used due to a long stay for business.

hotel was clean and the staff were friendly and helpful and the breakfast was good and they had a laundry room

the room was nice breakfast goodb

also great to be pet friendly

room looked nice, was clean, and pet friendly

limited seating for breakfast.

breakfast was just ok nothing great

bags in provided in pet waste station so it makes it hard for guests to pick up after their dog

breakfast was simple but adequate. staff very friendly

the breakfast was good and had lots of variety

it was nice to have the big fridge and kitchen area but i really think it would be nice to see it updated then

also no hot breakfast fir same reason

and couch could have been more comfortable, i would have preferred an indoor pool (not that they can change

nice room and outdoor pool was a fun change.

no pool available

shuttle bus to/from mall was definitely a plus

the extra space . traveling with 3 kids can get crowded at a hotel.

people, staff, pool, size of room, breakfast

very friendly and helpful! i loved the shuttle to the airport.

location was good, hot breakfast was good many options available.

we even used the guest laundry room

location, simple/clean/comfortable, amenities allowed for laundry (though needs to be upgraded to card payment

-laundry needs to be upgraded to card use, eliminate the inconvenience of obtaining coins to operate

clean and comfortable. great breakfast.

we did not use the pool or exercise area but if it was a longer stay we would have liked this addition

going on in main lobby, no on-site laundry

no laundry facilities. i had to join the ihg rewards program in order to get late check out.

the hotel is clean with updated decor, friendly staff, and a great bar and restaurant.

excellent proximity to moa and airport, with free shuttle to both

not all) hotels at a different lower price point include this

one of our beds had dirty laundry in it

kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots

thankful they allowed a late check out

really that bad, just some amenities i wish they had: a sauna and steam room, more weights in the gym, and maybe

pool and spa were immmaculate and wonderful for my children' all staff was kind and helpful'

staff pool laundry

the facilities are small, but everything's there - gym, laundry, pool, nice big rooms

warmer pool and no free wifi

really appreciated the airport shuttle service

you could here some barking, because it is a pet friendly hotel, but it did not keep us awake.

clean, friendly helpful staff, good vibe with other guest. breakfast was great.

the breakfast was great

pool was a tad small, but it worked for us.

very friendly staff, rooms were very clean, and they had exceptional breakfast.

pool is so small and no hot tub

there were clean towels all over for you to grab and the hamper for the dirty laundry was nicely labled

and easy access to the moa and light rail but we were in room 210 which seems to be above the laundry room and

no laundry facilties at the hotel

guest laundry, no vending machines and breakfast could be a little better (no oatmeal/cereal option, only

only thing which clicked was there wasn't a laundry in the building

items in the room, like: ironing board, luggage holder, laundry bag, bathroom light glass

the laundry on the second floor was neat and clean

(possibly dry laundry soap flakes

they had laundry facilities which we needed and used

the facility did not have quarters available for the laundry machines.

not like that we were right next to the laundry room and were woken up each morning by staff doing laundry

the laundry facilities were very old and outdated, and the bottom dryer was broken

breakfast was exceptional! beds were comfy! cant wait to stay again!

shuttle service was friendly and prompt

outstanding care from hotel personnel, shuttle

the floors in the room were a bit dirty. the dryer in the laundry room had quite a bit of lint.

has a big parking lot having only one entry is hard especially in bad weather and with children

i had changes in my trip that required early check in and they were so kind and quick to help me

free wifi

and the pool was awesome

was a lot of noise coming from the laundry or maintenance room above

pool and hot tube to cold

don t keep towels in the pool area

the staff including the shuttle driver were amazing.

the coffee was good and the cute little bar was open late

then asking what time we were checking out and then people coming in n out all hours using laundry then getting

staff was friendly & there's onsite laundry

laundry facility small and every time i tried to make my way in there to wash/dry the machines were

parking lot and sidewalk was not cleared of snow where i had to park

even though the massive parking lot was damn near empty they made me put a parking pass on with the threat of

told me come get themself, if you want them housekeeping left the halls full of dirty laundry and trash

laundry and reception have been great

friendly service staff; self-laundry was great and not expensive; hotel directly at the mall of

a lot people use these machines or it s just happenstance that a few people decided to do their laundry at

decent breakfast included and a laundry a bonus

guest laundry was very convenient so i could wash my daughters basketball uniform every day and go home

laundry sounds and very noisy upstairs combined with plane noises left me not sleeping super well

location, walking distance to mall of america, friendly staff very good breakfast, laundry room at first

the bathroom is big with a huge closet that has an extra pillow, a laundry basket( to be able to carry dirty

pet friendly, walking distance from mall of america.

clean, modern room. great amenities of in room kitchenette and shared laundry

the room we had was next to the elevator and laundry so it was noisy all night

of the bathroom and laundry room, pets are allowed in any room, no continental breakfast included

we asked them if there was a laundry room and for extra toilet paper

pretty good value. had breakfast until our last day then it was discontinued. laundry was free.

good laundry facility

free laundry services

i didn t have the continental breakfast or use the pool, gym, laundry, but all nice to have access to

easy check-in responsive staff laundry facilities

a/c and wifi worked well enough

friendly staff, free tea and coffee in reception, clean, laundry available

how close it is to the mall and the breakfast. james, she, was an amazing hostess.

the neighboring room had kids and was loud enough for me to know all their names!

everything!!! the staff, the clean rooms, a lot of pool towels

pet area was disappointing

friendly staff great amenities - nice workout facility and access to laundry

of good options, a fun lobby with plenty of space and built in entertainment for the kids, free laundry facilities

we loved that the laundry was free and there were plenty of machines

i liked the free laundry. we stayed 9 days and were very comfortable.

laundry, the layout of the room, the pool, the rec area where kids could play while waiting for us,

the laundry facilities are too small for the number of guests. breakfast needed more variety.

i used the fitness room and it could have been cleaner and the laundry room was also only kind of clean

machine was located on only one floor, inside the laundry room

the location is great and my kids loved riding the shuttle to the

place, especially the kitchen

staff was very nice....front desk to the laundry guy and others. all very pleasant.

it's worth noting (as i had an issue) that there are two guest laundry rooms but only one is signposted, the

could use additional laundry fro guests. one washer and dryer for all.

coin op laundry didn't work, so the maintenance staff offered to do my clothes for me

were absolutely incredible, and there were two, so it was never too crowded or a large issue of kids causing a

fantastic room service

from the room, i called for room service, i called the front desk multiple times and the majority of the times

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

are literally no snacks available unless you order room service

the swimming pool and bar are not open due to covid-19....that part sucks!

i wish they had laundry machines in addition to send out services

very petty stuff though

pool and location

did not like the hour wait to check in, the price of room service, the wifi not working and the hotel staff

fact that is stated it was pet friendly and the mall it self wasn t and you couldn t leave pets unattended

lobby smelled great, rest of hotel not so good. laundry facilities could use an update.

proximity to airport and moa. easy parking. comfortable beds

liked the receptionist (alexandra) who was very helpful in providing details around parking services

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

the pool area was perfect for our two kids

so those need to be kept separately when doing laundry

didn t get cleaned and we asked for towels and were told they would call the room after laundry was finished

whatever laundry detergent you use made me itchy all night

registration was unprofessional, folding laundry at counter

the two men that shuttled us to the mall of america were great and had a lot of knowledge of the surrounding

should have been advertised as under construction there should be a way to purchase coins for the laundry and

no laundry bags for wet suites

grand children loved the pool. shuttle service was convenient for getting to the airport at 4am.

the staff was wonderful. having a shuttle to take us to and from the mall was a huge plus!!

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

like the laundry on site and the pool with hot tub were perfect temps

breakfast was amazing and open for longer than most other hotels

due to the nichols inn getting overflow from a concert that was happening at treasure island casino

pool was clean hot tub was great and and staff very friendly.

unfortunately i had to close the windows and use the a/c due to another guest hanging out in the parking lot

parking lot was littered with old tires and car

room was nasty smelling with cigarette smoke, it was gross, did not request a smoking room

there could've been a pool, or a hot tub or something to do.

had booked a nonsmoking room; there was a water leak in that room so we were moved to a smoking room

not much for breakfast

my kids had more fun than we expected

room service

clean, fun atmosphere, decorated well, tons of interactive things for kids, bar in the waterpark

loved the pool

drunk people. near kids.

food pantry, restaurant, pool, gym, laundry, large room

and, the laundry uses way too much bleach on the bedding

my daughter had to move bags of laundry and trash out of the way in order to get through

the food at the bar was great, very friendly wait staff.

rooms are clean, wifi and tv great

called down to learn that we were above the laundry

no wifi and room wouldn t maintain a constant temp air was running on and off all night.

the gym area very clean and smelled very nice

property is listed as pet friendly

the property is pet friendly also so we were able to bring our boy

and a laundry room

greta breakfast choices with small changes for multiple night stays

i so appreciated the full kitchen and seperate bedrooms, since i was traveling with a friend and her infant

my kids always love there

sparkling clean, great staff and delicious fresh breakfast. way above average!!

it had guest laundry

wifi signal was fine

pool water temp was cold and no towels near evening

the food at breakfast is amazing and always so fresh

the parking lot was full

had trouble finding laundry room and there was not change machine there

only need a laundry room to be absolutely p

used the laundry facility and put my money into the dryer and the dryer didn t start

i liked all the services. having laundry there was a huge help. fresh coffee all the time.

no way to do laundry.

my kids wanted to swim so the hotel made sure to keep an eye on the number of guests in the pool area to ensure

breakfast was always crowded with kids diving around people and usually out of one or two things

loved the pool!!

night, there are lots of kids swiming, and runing around 1,3, and 4th floor

my kids wanted to swim so the hotel made sure to keep an eye on the number of guests in the pool area

access to parking at the hotel is bad

staff is friendly, rooms are comfortable, breakfast is better than most others, location is great

the last morning my truck was broke into in their parking lot and they do not have cameras

we didn't use the pool or fitness area, but it looked nice

fancy rooms, clean, nice pool

the breakfast was a lot more than i expected (breads, bagels, muffins, oatmeal, cereals, yogurt, hard

nice pool. room was clean

i thought the water in the swimming pool was quite cold for a heated pool

very well managed. pool time was nice. staff very friendly.

the breakfast

laundry facilities and the roof top patio was more than i expected

pool is small

breakfast was delicious ud83dude0b bed was very comfortable and room was clean and spacious

rooftop bar was a big plus, and breakfast was good too

never once come across that at any other hotel no hand soap in the room (bathroom or kitchen) asked front desk