breakfast was good. good selection.

the breakfast was very nice

breakfast items could have been better

didn't need the kitchen so a less expensive unit would have been fine for us, also no indoor pool for the price

with a kitchenette the patron can cook a

on pool weren t on as pictured in advertisement

you got to the hotel anytime after 9pm there was no parking available

enjoyed the pool it was nice and refreshing, just wish the little waterfalls were on like they showed in the

too many compact car parking..

my son didn t love the breakfast options but i didn t have it so i m unsure

room, workers,,price got better,pet friendly, free laundry service, ac,cupboard-pantry,pool

the next morning, i was on the first floor room 120 and i think it was next to the laundry room

everything. a kitchen didn t have to go to the store or laundry

it really help to have free laundry facility for the guests

were in the room next to the laundry room we did hear knocking sounds on the wall just assumed it was from the

they also have a gym and laundry room on site as well

the breakfast was good

don't like having to login to use wifi

mold in bathroom on ceiling towel had blood spot on it morning staff lady in kitchen was rude

great hotel. great breakfast. great staff. comfortable beds and rooms. clean.

no pool, no guest laundry, no daily cleaning, and the inn smells like dog feces

no laundry

i really appreciated the coin laundry.

pet stay for free

wifi sux, it supposed be added and i didn't have it for 3 weeks of being here, i'm still here

very polite and professional staff, very clean, also the laundry mat is another plus and gym as well

sweeping the freaking parking lot

only thing i could suggest for improvement would be assigned parking spots outside the rooms so you don't have

breakfast was great it was clean quiet and if u have tinted windows dont go that way cause they

very polite and professional staff, very clean, also the laundry mat is another plus and gym as well

the wifi was not very good

room smells like marijuana everyone around it was smoking and the people in the room before me was smoking

location and the pool.

pool was open,close to city of hope

was ok, we could sit out in front of our room which was nice, in the afternoon, the pool wasn't open yet , staff

laundry room washer had only one working washer

breakfast bar it was closed each morning

large rooms and kitchen

everything was great. hate that covid has shut down the continental breakfast

while we had four people in the room (2 adults, 2 kids), the kitchen area was not set up for four people

laundry room on the 2nd floor rather the 1st

he actually opened the dirty laundry bag that i was turning in and counted the towels

parking

great to go breakfast...

it was close to the airport. and very close to interstate i85. lots of parking space

and for the facility to be only open for a week the guest laundry room had no working washer and dryers

facilities, it also had a mini kitchen with a full refrigerator , stove and microwave , a full laundry room and

friendly atmosphere, cleanliness, quiet, laundry facilities and location

the site says they offer free wifi and they don't

that s my only pet peeve

clean place, well located, tons of restaurants extremely close, pool, gym and laundry open.

clean place, well located, tons of restaurants extremely close, pool, gym and laundry open.

website shows a indoor pool which was the main reason we stayed there

fitness center and breakfast

the breakfast

there was a laundry room available, but we ended up not using it

selling wifi is a joke no days come on

pool was closed with no explanation as to why- had kids there and chose this hotel for the pool

comfy beds. clean lobby. pullout couch was good added bedding for kids.

very comfy bed. wifi automatically engaged. enjoyed variety of free breakfast.

was a live roach in my bathroom noisy neighbors kids running and jumping in the room above and i could hear

hotel was very clean but the gym was not in operation also the pool was closed down like who has a out of service

breakfast was worse than terrible!!

pool wasn t open will not return in till pool is reopened

wasn't clean, slow service, no room service, phone did not work in room.

did not have a guest laundry, so we had to find a coin laundry. a lot of hassle.

the laundry detergent that they used has a strong perfume order

having the texas roadhouse across the parking lot was an added benefit

homeless people hanging out in parking

that i could go swimming bc the pool was dirty

i pulled up and the place had their pool in the parking lot and it was green and moldy and disgusting

this is suppose to be a pet friendly hotel and for them to do this to me i am not a happy camper

don't understand why they do deposit on non smoking rooms but not smoking rooms that doesn't make sense to me

for a non smoking room arrived at midnight and our first room reeked of smoke although it was to be non

we ask for none smoking room, but the room we received had a rank unpleasant smell to it 3

the laundry was hard to find

the machine laundry dryers interior were dirty and not maintained, cleaned

couldn t get the wifi to work and the tv

wifi was down, no pool although they advertise one, tv in the room didn't work.

parking lot

laundry facilities and snack machines are available too

you could hear the laundry running all night & a terrible odor the first night in that hallway

close to shopping, had laundry room that was reasonably priced

laundry expensive at $5 for wash and dry

laundry is closed

smell in the room reminded me of soured laundry

had things out of the ordinary so no room service but we weren t expecting things to be up and running as

pool was closed but front desk person made arrangements for a sister hotel to allow us in to swim

the open pool/hot tub was great

the lack of porterage and room service

the weekend, the doors to the laundry were open 100% of the time and carts were left in the hallway

didn't like that there was wet, smelly clothing on the laundry area table for the entire week we were there,

the room was comfortable. the pool and workout room were well equipped.

no gym/fitness center

majority of the parking is on the sides and back

we found a laundry room in the other building which had more of the sleeping rooms

love that there was a laundry available

pool area was very dark at night. no hot tub.

i liked the ease of checking in, and the promptness of room service.

parking was not that accessible was kinf of limited considering the weather conditions during my

right beside the laundry room

laundry

the parking lot is small and cramped. lucky for us we were traveling in a small vehicle.

i wish they had complimentary golf cart available for gust to use like some of the other hotel

parking lot too small

location, beds were comfortable, laundry room available, pool was small but nice

strange parking lot access to rooms

no breakfast

the rooms are updated and clean, and there s a nice outdoor pool area

exceeded my expectations! very clean, friendly staff, comfortable, great breakfast

wanted to do laundry and told the service is not same day

from the views, to the room service, to the small (somewhat hidden) gift shop in the lobby

location for the holiday weekend, we loved the golf cart parking up front and the outdoor pool

the staff was so welcoming and having my pet with me was great!

the room service was amazing! the room was clean and the bed comfortable!

breakfast was better than most hotels we have been in

pull out couch for the kids was spacious and allowed for a little separation in the room

the breakfast was phenomenal and definitely better than the usual hotel breakfast

the breakfast was beautiful and delicious

the breakfast was perhaps the best we ve had, such a delight

the free wifi was terrible. no signal in my room

the wifi password

internet (wifi) is terrible. not enough towels. no coffee pot or microwave oven.

the two parking spaces were on the complete opposite side of complex

also car was stolen out of parking lot

breakfast available no discount because it advertised breakfast wifi was extremely slow the female owner was

the wifi succccccccccccccks no enternet

not a pet friendly environment

wifi was terrible n staff was mean n rude

parking lot lights were not on during the whole stay.

friendly staff, great breakfast room were clean and well appointed and the bed was comfortable

parking was limited

hotel was very clean, there was an attendant at the breakfast bar at all times and the noise level was excellent

breakfast was not great (some items were cold/ not heated through), although there was a nice

laundry facility and the room was always well cleaned

very thankful for the laundry onsite, due to being in town at a basketball tournament and needed uniforms washed

weak wifi and cleaning staff opening my room door after only one know several times during stay

my girls loved the breakfast and the pool

the location, the cleanliness, the staff were awesome, breakfast was good !

no laundry machine

no guest laundry

i was put on the 1st floor by front desk and awakened by loud banging noise as if i was by the laundry room

i like the pool, parking, staff the facility is beautiful.

are lots of people roaming the parking lot and i am pretty sure they are not guest

no covered parking for motorcycle

comfortable room, breakfast

in the lobby to the proximity to the amazing peanut butter frozen yogurt across the street to the gym, this was

and also on gymnastics tour and needed the gym for cardio and conditioning and desk clerk said it was out of

breakfast options were exceptional

great breakfast & clean room/bathroom!

was a good size, the bed was pretty comfy (though a little bit squeaky), easy parking, and the gym was well

very clean no complaints breakfast was delicious

breakfast was great each day

breakfast bar was wonderful, lots to choose from

great laundry facility

breakfast

parking, easy access to hotel

do wish the pool was inside, it rained the whole time i was there so i couldn't take advantage of that, but

the pool and breakfast

place was very quiet i thought i was the only one on the floor i liked it because they have a laundry mat while

laundry facilities not working

breakfast was also delicious with a great selection

the parking lot .it wasn t enough room

room service knocked on my door at 8am telling me to get my things packed spoiling me and my fiance

shots at night, cigarette burns in bedding in a no smoking room

the breakfast consisted of cereal and coffee

no breakfast.

advertised that rate included free breakfast and the excuse was cause of covid-19

wifi connection didn't work and toiletries were minimal

so the excuse you get the laundry room is closed

needs to be updated. parking lot look destroyed and the entrances were just as bad.

wifi password didn t work, there was no breakfast even though there was a sign that said so

non-smoking king room and got a dbl with cigarette (possibly of the marijuana persuasion) and incent

gentleman that checked me in gave me a dirty room i returned that key i requested king bed non smoking room

the spa tubs didn't work in our first room

the parking lot. the wifi is on and off

false advertising no pool avail said it was broke and more

jacuzzi did not work, the amount of people loitering, smoking pot, the swimming pool was not

place is roach infested, drug addicts reside on property and the pool has black sludge in it

the roku tv and free wifi were great

children stayed playing in the parking lots and throughout the hotel

wifi was terrible and we received no housekeeping throughout our stay

there were no amenities compared to other hotels, other than free wifi

there was no wifi and there was no phone in the room

really like having guest laundry available, and a business center to print boarding passes

was clean and comfortable, breakfast was simple but nice, the use of a laundry was also handy

toilet lever was jacked up and wouldn't flush, the shower head wasn't flowing properly, the laundry room was

the amenities of the indoor pool, exercise room and that laundry room. i like it's location.

hotel is dirty, machines are out of order, the bathroom near the lobby is out of order, the laundry room is out

needs vending machine on 2nd floor next to laundry & ice machine

hotel was conveniently located near restaurants and had plenty of parking

says pet friendly but be aware they charge a fee of $50 per night

breakfast was nice but eggs were way too salty to eat

pet policy is not straight forward

like everything about it very clean good customer service good housekeeping i use the laundry facility excellent

no laundry bags

has a small laundry area that was good to clean up some clothes while on the road

laundry bag for dirty clothes

pool was closed

no laundry facilities for baseball parents.

parking lot was packed

cleanliness, location, perks (breakfast, water and snacks).

good christmas trip. nice breakfast and comfortable bed. very clean.

pool got a little buggy, but i don't know if that could have been prevented

laundry facilities

it has a pool and a gym which looked decent

room was clean and comfortable breakfast was hot and delicious with an inviting dining area well kept and clean

serving breakfast the are so nice

parking is very tight and there is not enough parking

then the hotel he sent me to it was crack heads everywhere i mean people walking the parking lot all night cars

the parking lot was was mostly vacant and i asked him at what point was my reservation canceled because

they closed the pool all day because it rained that night

you get hit with cleaner which i absolutely love and the big tv and some day we might enjoy the pool of we can

close to the event i attended, near restaurants, check-in/out was quick and easy, they have a laundry facility

of 6 guest laundry equipment were out of order, the air conditioner ran all night and was louder than my

room was nice staff from day one was vry helpful,n laundry was a big help.great

group drinking in parking lot at night

pets allowed. i don t remember seeing that in the property description.

holes in comforter. no trash can. paid for non-smoking room, but given room full of smoke.

your dogs but after 10 days of renting rooms-staff tried to extort me using a newly taped on pet policy on the

peace and blessings hotel employee and housekeeping r205 your pet is welcome just stay clean and personal and

non smoking room but was given smoking room

head wasn't in the wall, i did get a smoking but there was cigarette burns in the blankets, wifi connection suck

didn t work, no breakfast, loud neighbors, no sleep, no laundry facility, etc

towels were stained, laundry room dryer was in a million pieces supposed to be getting fixed but never did

i like that it was a easy check in and they had a pool

the bed was great. i didn't eat breakfast.

it was clean it was comfortable it was quiet the breakfast was excellent and the staff was also

the bar area was also a nice touch

access to indoor pool and

access to indoor pool and gym

parking lot fills up, and the next option is a free parking deck nearby

the pool was to cold and the bar didn t have fruity drinks

didn t have no breakfast

enough parking for four cars towing trailers on one side of the building

canceled my reservation after i was told the breakfast was a bag continental style, the pool and gym were closed

rooms was clean pool was clean

small parking lot

tv stations rita from housekeeping was nice laundry facility on premises large refrigerator picnic tables in

staff friendly. able to workout in gym. breakfast was good. near a small shopping strip.

great location, great staff, delicious breakfast, and nice pool!!

the gym was phenomenal, the staff is unbelievably kind, breakfast had sausage and was very good and very filling

nice lodging. continental breakfast.

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

no laundry facility or other amenities

the pool and bar was not available.

the pool was freezing

nice pool

wifi connection was not easy. i wrote the code as given and could not login. i wrote

the breakfast choices

great staff and good breakfast

had a lot of dine in restaurant and the indoor pool was great due to the weather being cold,and the lake out

i wanted to do laundry

the rooms are spacious and comfortable. breakfast was great.

the room and everything breakfast

parking very expensive. charging for wifi access

complementary breakfast was better than most

i did my laundry there for like $2

dryer in guest laundry, not hot enough

i felt like i was sleeping next to a laundry mat

guest laundry, shuttle service to the airport

laundry room was never cleaned

very comfy shuttle service

great rooms. great bar and restaurant!! great food and a warm inside swimming pool.

from check in , who is a rock star, to the gym and buffet

cleanliness and close proximity to airport that included airport shuttle

free shuttle to the airport

shuttle from and to airport

hour shuttle every 20 minutes heavenly bed even with feather free option chosen love cecelia's and the

liked convenience of the underground walkway from the parking lot and the room service was

charging for wifi. kinda ridiculous.

they did not have a free breakfast. there was no microwave in the room.

no change for laundry. the 3-11 staff was rude.

close to airport and they have shuttle

a/c didnt work in the front room in the first room i had to switch places with the kids gave them the bedroom

the pool

specifically chose this hotel for the shuttle service and was inconvenienced both to the airport and going back

it was convenient having laundry facilities (card only) since we were there for soccer and needed to wash

i would have liked a little better laundry room so that it was more convenient for everyone

also there is a guest laundry room

laundry room ,the washers needs to be replaced, they did not get my clothes cleaned

no hangers or bags for laundry

also it was freezing and the washer and dryer are both outside which made it difficult to do laundry onsite,

i forgot about the breakfast we had to leave out this morning

no breakfast

room service came around the same time every morning to make sure we had towels and a clean room

nice surrounding and breakfast.

staff was friendly and helpful l, laundry facilities were great.

no iron or ironing board i was told to go to the laundry room across the parking lot

cigarette holes in the sheets and blanket, laundry machines broke vending machines dont work

the laundry room stole $3.50 of my money an a didn t even was my clothes shaking my head !!

the closing time of the pool, no stove, and laundry room being out of service

the laundry facilities-- really small washer/dryer. no large trash bin on floor

i would've liked laundry service with the room.

the location, free parking, and good breakfast.

the staff was very friendly. the hotel and room were very clean. my son loved the pool.

light from the parking lot is extremely bright at night(good for safety, bad for sleep)

breakfast hours

breakfast, or the lack their of..

breakfast in it too early and i need to clean the tables and i need to make a breakfast instead of

hours for breakfast, better bathtub, mire pillows, n no cover on ironing board, and no clock

we paid the pet fee... and the next day they kicked us out for having pets

parking

pet friendly cheap on the deposit and i had a pretty good night stay in the commotion late at

breakfast wasn t that good

staff and pool.

the price, the room was clean, the kids enjoyed the pool

the breakfast was nothing really to talk about. more choices would have been nice.

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

my bed, the laundry room etc.

was a bery nice hotel i would stay again because the indoor pool nd the staff was very friendly

we enjoyed the pool the last day of our stay and i was glad there was a shower in the bathroom for me and my

we did not receive information about breakfast or room service menus

unfortunately, laundry facility was not operable as well as phones and power plugs in rooms.

room a little outdated; old washer & dryer in laundry room; murky water in indoor swimming pool.

), good wifi, clean hotel, good access to

i thought all indoor pools were he at least heated a little bit this pool was so cold either the kids would not

under renovation. no mention of it having no amenities like breakfast or gym

laundry was $2 a load

lobby, hallways, laundry & elevator were not cool

$100 pet fee! way too much

no cups were provided in the room and expected a stove in kitchen

the pool wasn t accessible due to reconstruction, so our grand kids were disappointed.

they are coin laundry and that s an inconvenient but that s just for me

laundry room machine (dryer)didn't work and people clothes in machine and leave them and u got wait

laundry room and elevator was out of order

they had a laundry facility

didn't like walking so far fir tge laundry room though

i think their should be a laundry room on each floor,and you can smell dampness

room assigned was over the laundry room and there was noise every 20 to 30 minutes for the dryers

had used drink cups, laundry room was located on the 7th floor, and parking lot was full and i was charged $14

the pool and rooms

close to the airport, free shuttle. nice rooms and friendly and efficient staff.

breakfast at all times, staff service and laundry room availability.

there is a small market next to the reception area and even offers a self-service laundry room

sure he was so so courteous so nice gave me some good options on food i was so comfortable at the bar ud83cudf

indoor was not in service, early check in was not ready and the refrigerator was not properly working

for wifi unless you were a marriott member