bathroom water has no pressure, refrigerator was broken and leaning, pool area very dark

i stayed in comfort inn , next to new castle casino this weekend , i found toe - nail clippings on the bed and

enough breakfast choices

very clean. nice staff. breakfast was well above average for 2 star.

went to an ou game, and this hotel is a very easy 20-25 minute drive from the stadium, there is a casino right

signage/instructions for laundry was confusing

the pots/pans/dishes/laundry/housekeeping services all have to be bought

to have towels and sheets cleaned you can always save the money and do it yourself they have laundry on-site

paying for towels in wifi laundry room

it s why i specifically requested a non-smoking room

wanted to use laundry facilities, but they weren t very clean

front desk check in was great ! late night front desk was helpful . breakfast buffet was great !

pool and hot tub were unavailable both days

front desk tristan at the front desk did not know the paper said excluding service dogs on the pet policy and

parking is a little cramped due to construction

laundry facility (one washer, one dryer)

even though laundry detergent was suppose to be at the front desk, they were out

we had to ask for clean towels which is fine but they were out and doing laundry at 900 at night

location is great, lots of great breakfast options, gym, self laundry facilities, late checkout if possible they

very clean. one of the nicer pet friendly rooms i've had.

very clean, great breakfast

the room. the pool. and especially the breakfast which was excellent.

just barely enough parking.

no indoor pool

maybe add shade to the pool area, but it wasn't a bad thing

breakfast rocked, the pool was clean and very relaxing, the room were awesome, but the king size bed was like

breakfast was very good, coffee was delicious

best breakfast at a hotel ever. staff was great rooms super clean and smelt clean aswell.

room too small and not enough handicap parking

parking when you have truck with a trailer on it

very clean, nice staff, large room with plenty of space. laundry room on main floor.

and found out handle was backwards, blue = hot and red = cold (could have burned one of the kids) - this was

food was good, rooms was spacious, pool area was clean

pool was very clean and there were pool floats and toys provided for kids

they let two kid soccers teams stay and had the elevator packed with kids jumping and banging on elevator and

brought our extra laundry bag quickly and with a smile

laundry facilities

the only laundry room was located on the 6th floor and was not available due to maintenance

i wish the pet area was bigger or i wish that people would clean up after their pets

you have to pay for wifi daily

was broken in guest laundry

the laundry and pool was closed due to construction .

gym was closed for unknown reason, hot tub was dirty and inoperable and trash was left piled up

didn't try the pool or breakfast, but the room was clean & comfortable

it was in a good location. the kids had fun in the pool.

good that they have a gym and indoor pool, and laundry

everything except the pool was closed.

the breakfast was very good

awsome breakfast..very very clean

the parking lot had very few vehicles in it so he lied

loved the little details within the kitchenette

the kitchen and seating area were nice to have between outings to campus and area restaurants and

the complimentary breakfast was great

loved the kitchen, and the shower was amazing

location was great. did not have breakfast.

laundry washer was more expensive than advertised

i asked the front desk for towels and they said they didn t have anyone doing laundry and they had no clean

the place is dirty especially outside and laundry room

wifi wouldnt work on my xbox, the tv was so dark couldn't see anything

the manager was extremely kind and helpful, shaniqua who worked at the coffee bar was friendly, down to earth,

the breakfast food was cold and some of it was not cooked all the way

breakfast was good as it could be for the restrictions of covid

the hotel offers a pool and a gym

pool was tiny, the breakfast was horrible, the bathroom was not clean and it had scrapes everywhere

well lit parking lot

it had a laundry facility.

room was right next to maintenance/laundry which was very noisy early in the morning

placing of room and parking for people with pets.

the room was excellent and the pool was also. the staff was helpful about any questions we had.

only thing that kind of stunk was the pool not being open

no soap to pirchase for laundry, allows pets

out of laundry supplies for the on site

they do allow pets and people smoke and prop open the side entrance door, they have vending and laundry but had

our view was a yucky dumpster in the parking lot

we arrived at the hotel, the parking lot was empty, the doors were locked, and no one answered the phone

the friendly customer service and free laundry service

the laundry facility was too small to accommodate the number of residents.

i liked the fast it had a laundry.

parking , ease of making changes.

the rooms were fully stocked with a kitchenette that had utensils and dishes for meal service in the room

laundry room

very clean, good location, in-pool,cable

provided late check out so that was a plus

was very rude to me as we was checking out of the hotel because i had extra children at the pool area

comfortable bed and wonderful hot breakfast

clean and the indoor pool was great for the kiddos

breakfast was great the whole stay was great.

the room was very spacious. breakfast was good.

ample parking well lit room was nice and comfortable employees were so welcoming and

is a pet friendly property and there was dog poop everywhere

also the wifi was very s l o w

a little tight on parking, but otherwise great

recently replaced, evident by the old mattresses in the dumpster and a mattress trailer in the parking lot

now the pool was nasty, had to skimmer it before my kids got in it, the breakfast was almost non-existence

pet friendly! rooms are clean, modern and priced right.

guest laundry facility made all of our clothes smell terrible

have worked as a maid and in laundry then to maintenance

it was close to wal-mart and plenty of parking.

parking is right outside my room

pet friendly

with web site offering laundry but none on site

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

the bed was comfortable. pet friendly.

it was loud. there were strange people loitering in parking lot.

heater worked great the bed was comfortable i booked a room that was to have 2 beds and a smoking room it had

the price was fair and the laundry room and price for laundry was excellent

great room, nice facilities overall. loved that it had a laundry.

room was dirty , no toilet paper , the laundry only 2 washers and always is full , my room smell a dog , at the

loved being able to do laundry and the pool and grill area was nice to sit and relax

staying for extended stay. laundry on site and close to good establishments.

breakfast was excellent. everyone very friendly.

pool was decommissioned.

breakfast was nice, several options

was very well kept, breakfast was clean and well stocked l

pool closed,no jacuzzi

i had to pay to use laundry facilitys

are too small, not enough towels in the room, no wash clothes, 1 hanger in closet, no plastic laundry bags,

pool is closed doesn t state on the website laundry facilities do not work breakfast is closed

staff-no customer service-laundry and vending machines available but never any change available at front desk

breakfast staff were not very attentive or friendly

used the laundry facilities worked great, plus the breakfast was wonderful

did laundry on site

the pool needs a heater. water was too cold to enjoy an inside swim

parking was simple with plenty of room

breakfast

was very noisy located at the end of the hall right by the stairs and elevator, as well as the laundry room

i then expressed how disgusting and humiliating it is to be standing in the lobby with dirty laundry in front

there was no laundry bag and when i requested one i was handed a very small trash bag appropriate to the

extra services like meals, laundry, etc

location, clean, pool

were yellow stains on the comforters, there were stains on the towels, they do not have their laundry professionally

staff was great and the breakfast was outstanding

staff was super and breakfast was so good. our grandkids enjoyed the indoor pool!

fell in love with the in door pool the most and how all workers understood i was hearing impaired

breakfast was very good. enough variety for a quick breakfast before getting the day started.

clean, carpet smells fresh, awesome breakfast and 24/7 fresh coffee, clean laundry, perfect ac, quiet, family

swimming pool, hot breakfast, they also had dove body wash, shampoo, conditioner, body lotion and hand soap

and they were all about the indoor pool

my younger son loved the pool, and my teen enjoyed the well equipped gym

this is a newer hotel with clean and modern atmosphere. the breakfast included protein options.

it is real close to riverwind casino and all the other motels/hotels were further away and cost a lot

the inconvenience of room to parking lot.

location for our needs, generous parking located near each room, full kitchen is a bonus, and the thunderbird

accessible, yet off the main thruway. good parking. quiet.

the tv had more channels available than most places, including golf channel

they have a laundry room

only having to wait for laundry ...needs more washer n dryers

the laundry room has a foul humid smell.

parking is the only issue as there were several vehicles in various states of immobility

for what you're getting and covered with dope and drugs scared to leave your car in the parking lot worst hotel

no breakfast laundry facilities and snack machine was broke

great guest laundry

they don't really have breakfast anymore as it is advertised. guest laundry is out of order too.

clean laundry room and very nice staff. also there were lots of things to do in the area.

smoking rooms and laundry

easy access to casino, quick check in, breakfast offered. bed was comfortable.

great place to stay! has a free shuttle service too.

pet fee was charged twice and there is another random charge of $17

the room was spotless, the pool is well maintained and enjoyable

fitness center, 1st hotel wver wanted to charge 15

pool and laundry that have not been functional for the two weeks that i have been here

1 br suite is ideal with a small kitchen

the kitchenette was pretty cool also

kids were excited to go swimming and due to the renovation they were unable to

the paneling on the kitchen area flooring was loose and made noise whenever you walked on it

the laundry only excepts debit and credit cards

told they didn t have any and room service wouldn t be in until the next day (monday) to do laundry

start calling at 10 am wanting you to pay or check out the laundry room was filled with dog

laundry room and was comfy.

it is pet friendly, one of the 2 beds had a light covering of dog hair

needed laundry and machines were broke

the rooms were fantastic and the breakfast was superb

lobby area clean, gym has good equipment

much--parking can be tight later in the day and an elevator button was broken

very clean, nice breakfast buffet and all the staff was very pleasant and helful.

laundry on site. very comfortable beds.

there was a laundry room to do my clothes and the room itself had been renovated with nice decor as well as

laundry facilities

parking wasn t the greatest, but i would still choose staying there over any other in this price

you don t have to knock on each and every single room s door that hard just to know if room service is

and guest laundry

the pool & the gym were also a plus

the staff was great, room was very nice and clean, and the breakfast was nice!

beautiful hotel, easy check in, late check out

the gym wasnt open because of covid 19 is the only negative thing. for me

breakfast was limited and guest laundry was out of order

room was clean, easy parking.

it was very clean. there was a hood assortment of breakfast items to chose from.

the pool and gym

elevator, plenty of parking for my truck that i had a trailer on

room close to exit and laundry

laundry

very clean nice staff laundry room

cleaning of rooms, better rooms working appliances and smoking rooms

nice size room. easy access pet area.

gym and laundry services were very nice

no laundry bag! needed hangers.

small self-serve laundry was co-located in the same room as the fitness equipment, not exactly the best

laundry was located in the fitness centre

didn t work, water in swimming pool green and blurry, gym very poor and same place with laundry - detergent

laundry is lacking

laundry facilities and shop selling essentials

an elevator, a gym, laundry room, pool, small store in the lobby, it's a very relaxing place to

laundry room was clean and all machines worked good

clean restrooms and laundry room

no softener or dryer sheets for laundry

also the pet fee is $50, it's not a deposit

the pool was so nice me and my son really enjoyed the stay

restaurant and bar on site. efficient staff.

to make us welcom room change because we didn't want to be by the pool was not a problem the shuttle was a huge

no pool towel available die to being in the laundry

i like their laundry facilities, or the

the sign in the bathroom ask to reuse towels to decrease laundry

no pop machine, need plastic sack in closet for dirty laundry

the laundry doesn t work good

i liked the fact that bar was full and that all of the woman staff were very beautiful

bar being in the lobby, if i was traveling with children i wouldn

the pool was small, but okay for wading in.

weren't able to use the airport shuttle because someone had scheduled a 6:10 and we needed to leave by 6 so we

the staff was very friendly and i liked the free airport shuttle service

didn t like that you have to pay extra for breakfast and there was no laundry room for guests

one of the few hotels that still have their pool

has a great layout and usb charging is a plus, staff is always great and they have a wonderful shuttle driver

having any room service available wasnt too good and having to walk a couple of blocks in minus weather

greeted very warmly and the breakfast crew was just as friendly.

it does have a laundry room, but the dryer didn't work the best

would like laundry room & vending machines with food.

room were cleaned every 3 days, laundry machine required coins and card

breakfast is a good

great comfy bed. really nice and clean. breakfast was perfect for me.

the laundry facilities, while nice to have, were not good

was no bag for laundry

to the airport and they offer free shuttle

breakfast had a made-to-order omelette bar which was very nice

staff, complimentary happy hour with hors d'oeuvres and drinks, and the made to order breakfast is outstanding

one bedroom suite cooking utensils and serve ware exceptionally clean free laundry

has free laundry just a pain with this virus crap going on

very clean, movies to watch, coffee and mini grocery store helps alot, free laundry room great

free laundry, great gym and a wonderful staff

they also had a really nice reclining chair as well as free laundry

laundry facilities

we rely on being able to do laundry while we are there and they dona

we needed to do laundry and this location doesn't have a laundry room

the breakfast was awesome!

kids in the swimming pool area were unruly and disrespectful

for a new set of towels, last time i asked they said i was on a list as the towels were in the laundry

didn't like the kitchen was not open any longer, the bar was also closing

lots of parking, easy in easy out,. my room was clean

the parking lot area was convienant and not full throughout the day

parking

ohh and there was good hot breakfast

liked the cleanliness and parking lot was well lit

negative would be the pictured pool and spa was inaccurate

could not get breakfast before 6. flight left at 6

kids wouldn t get in it

laundry room had several machines that were broken

location and inclusive laundry

the laundry room

pool water was cold and the hot tub was actually too hot to get in,but the next morning we were

was upset that the airport said they had an airport shuttle

advertised having change for laundry

husban went down to breakfast and waied for bacon and 2 people in frong of him took most of bacon and left 4

to breakfast 20 min before they closed and they wouldn t put anymore breakfast out it was however

gross pool

pool was very cold, staff was rude when called to ask if pool was open

that i fell because they would not change light bulb in laundry room

liked how i got a room right next to the laundry that ran all night long

blowing up under my door and my shower water knob fell off in the tub and the laundry room wasn't open all night

the staff was friendly. they have a laundry room.

dirty carpet, no smoking room smelled like tobacco, furniture broken

i did not use the gym or indoors pool and it was there had i wanted to use it

fantastic breakfast. big spacious room. great location indoor swimming pool

the breakfast was good

poor wifi connection. couldn't use our internet

the pool was a little cloudy looking.

the 6 lamps had bulbs, the washing machine didnt work and there was only one we had to drive to a laundry mat,

laundry room, they don't serve breakfast no coffee or have danishes or something for breakfast

no laundry in motel

place was trash ran down and not in good shape to rent out hotel rooms to people the place had no laundry or

there was no breakfast and the laundry room and gym are not accessible .

there were kids running up and down the walk way during the evening

rooms were dirty not suitable for kids

wall no toilet paper holder no trash can no ash tray tv remote didn't work and trash all over parking lot

parking lot and walk areas

waited 30 mins in the parking lot because the man could not find my reservation

the dryer in the laundry room doesn't work well

very limited breakfast offerings that were individually priced.

they shuttled me to the airport in the morning and the driver was so kind and friendly

we checked out too early to see the morning breakfast

i would have known the shuttle bus from the airport only runs until 11pm

had been a guest in the hotel for 3 weeks at this point and had gotten change from her for the laundry room 4

thin walls loud kids

pool hours and complimentary towels

very clean rooms, excellent staff, shuttle service and room service

shuttle was available at 10pm to pick me up at the airport, without any advance notification.

laundry facilities

when they do laundry, you could feel the washers going all the way up on the 6th floor

airport shuttle was advertised with property

three tries to get correct wifi code from front desk

pool was small and had stuff in it

the room was small. they did not have laundry. the room was not all way clean.

pool and laundry service was in a different hotel entirely and the room was very narrow

i enjoyed the hydration station with water and ice fill-up just outside of the gym location

parking at night was kinda hard.

free parking, complimentary breakfast, and coffee, fitness center, loved the walk-in shower

complimentary breakfast

we were on the road and didn t stay long enough to check out the pool or gym

breakfast could be better

restaurant wasn't open and neither was the bar despite these things being the main reasons i booked here

breakfast was good and everything was welcoming and easy there

a little bit more updated laundry machines and offer us a little bit of a cheaper rate so we can stay a lot

also the laundry facilities were out of service the entire stay

one elevator was out of service for my entire stay. the laundry room was dirty and had bugs.

don't harass you when they come through (maybe it's just my experience) they could upgrade the laundry room

got a smoking room rather than a non smoking room and my neighbors was a little bit noisy and the laundry mat

laundry facilities

it was very clean, pool was small but nice.

of homeless people camping right on the parking lot

no breakfast

pet fee

the room smelt like rancid laundry but they quickly moved me to another room.

breakfast

breakfast and the indoor pool. also ice machine was working yes.

the hot tub and pool were the reason we stayed and it did not disappoint

have pretty limited parking the pool is kind of small but at least they have one

laundry facilities right outside our room so was easy to do my laundry

close to highway, laundry facility.

00 for a load of laundry seems excessive, could not have been much more for a laundry service

also my room was next to laundry machine and it was very loud when it was in use

could use additional laundry too

it was nice to be able to do laundry on site

get to hotel with our kids at 8pm & pitch dark all the lights in the parking lot were off

only access pool by appointment, wifi did not work and room ac barely worked

it was on a bus line and swimming pool

newer property, well lit parking lot, comfortable bed.

the laundry facilities were easy to use

a hooker stole my laundry from the laundry room, staff dealt with it well once security arrived.

huge bathroom 2) great natural light 3) comfortable bed 4) electric range 5) full size fridge 6) laundry room

laundry facility available at reasonable price

the shuttle driver from the airport was very engaging and informative about our inquiries of local

also good laundry facilities which were welcome as we re on a road trip

very minor complaint, no quarter machines in laundry matt

same breakfast every day, no washer and no way to get laundry soap.

clean, great staff, pool, gym, hot breakfast, balcony off the rooms and guest laundry

helpful staff, handy laundry facilities, easy access.

self serve laundry is only $1 to wash and $1 to dry, super cool

location is good, parking is free and so is breakfast

price a little high, but overall it was great.. oooo the pool needs to be warmer

very nice, understandably the breakfast bar was limited but could have still done cereal for the kids

my kids were sad the pool wasn't open but that is nothing to do with the hotel, darn covid

had stains, bathroom did not look cleaned at all, carpet was stained and gross, used laundry facilities and

laundry facilities dirty

the parking lot

is steep considering lack of a reliable internet connection despite advertising wifi

it would also be a good idea to power wash the walks and parking lot maybe once a month or so

dryer not working in laundry facility.

was roomed a bit close to the laundry rooms

i liked that i was able to move to a downstairs room close to the laundry because i stayed for a week or longer

on site laundry facilities

was ok but the door hard to openlampsdidnt work and by laundry room and playing loud music in the

fact that there was no fridge and the towels stunk you can tell they use cheap laundry detergent

the laundry facilities were very modern & clean

very clean and has a refrigerator and stove. also has a laundry room.

which was ok i like light breakfast the friendly and welcoming attitude of staff all shifts laundry room thumbs

that we had a kitchen

laundry room should accept card by now.

the gentleman came out from the back apologized and said he was busy doing laundry

the parking lot is not directly off the street

my grandson loved the pool with the dolphins & turtles

room awesome, breakfast, parking, best room for the money

wished they had a bigger laundry more than one washer n dryer with more modern wash machine

breakfast was bare minimum. the laundry area didn't work and it was sketchy looking.

i needed to do laundry so for convince i was relocated 2 doors down from the laundry room

on site laundry ice machine

female staff management was using laundry facility

the $75 non-refundab;e pet fee is outrageous!!!

the clean room and breakfast

pool was not open

towel roll in kitchen -- was brand new - however it had been stored under the sink and apparently had been wet

the room would work as a extended stay room with a small kitchenette and love seat and easy chair