laundry facilities not on site

didn't like that the pool bar was closed but i know it's not the hotels fault

food prices were very high without many options that i liked, as well as room service charges.

enjoyed the mariner view from my balcony and the pool was exactly what i was looking for with the swim up bar

wifi wasn't free

great bar and breakfast

breakfast and coffee bar looked good

the bar needs to stay open longer on saturday night

not enough parking to be traveling alone.

if they don t provide a bar soap they should put in a liquid one or some other alternative as not everyone

i wish the wifi was a little better. without being a

clean lobby, rooms, and pool

the hot breakfast had variances each day of our 5-day stay

wasn't a hot tub and the pool water was freezing

breakfast was so so, could not get confirmation in advance that ev charging will be available

i thought they had a laundry room but i was wrong since i had a 5 day stay i needed to wash the kids clothes,

the laundry room facility was left opened to vent hot air into the hallway

smell, laundry room vent blowing into the general hallway making it hot

laundry machines out of service

i had to walk around and found a worker in the laundry room

have facilities for guest laundry but no detergent at the front desk

mildew, discolored linens, damaged toilet seat, poor water pressure, weak refrigerator, no iron, laundry machine

made the most of the facilities, bed comfortable, very clean, bagels for breakfast yeah, working laundry,

the staff was helpful and the room was clean with fast wifi

the swim pool didnt have covered unbrella tables,u was in straght sun

i liked that the laundry facilities was right across the hall from our room

nice guest laundry

laundry buggy blocking exit door when leaving w bags in hand

i was given a room close to the front desk, laundry room, and maintenance room

also the laundry and vending machine prices were outrageous

with front desk they were never there they even put a sign saying they were busy helping on laundry room

of bathroom, and the front desk attendant was mainly to be found in the laundry room

breakfast (fantastic waffles); staff very friendly and accommodating; great rooms; really nice pool

the parking is close and the hotel seems quiet most of the time

would prefer a different variety of breakfast meat instead of the same old sausage

found that the laundry machine did not work

breakfast was great, laundry room (works great for those traveling for work), beds comfortable

also we were close to laundry facility in building which was a plus

staff, close to kemah boardwalk, comfy bed, clean room, microwave and refrigerator a plus, pool, and

i heard noise & kids during the nite while i was sleeping

both washing machines broken in guest laundry with no out of order sign

having laundry facilities in hotel was great

free parking

i thought the breakfast bags were a great idea.

nothing they were rude from the time we got there they were rude when we asked to have a late check out because

only one small bottle of shampoo/conditioner and no plastic bag for laundry.

wifi wasn't worth connecting to and the beds need to be updated

parking space.

it was very comfortable, and we did't have to deal with traffic or parking issues at all

no pool

laundry facilities on site

found in bathroom crawling in and around the sink and could see in the light around mirror no laundry on premise

convenient laundry room

laundry facilities broken huge nice nasa pictures but really dirty and i didn t want to know what

saw housekeeping doing laundry in the facility for towels & sheets & changing sheets

laundry ice and vending right by our room and pool right out front.

the staff was nice and had good laundry room

wifi was a bit weak

the police arrested 2 people in the parking lot a little ways behind the

only issue was the pool was very dirtu

i was disappointed that the laundry facilities were not working

very clean comfortable the rooms are very big and nice me and my kids loved it

the kids enjoyed the pool

the bar looked cool but we did not have anything from it

missed the breakfast cuz kids had a rough night but the bed and couch combo came in handy.

apparently there are people living there full-time and they were doing their laundry at the time we were there

we enjoyed the free wifi and the movie channels

accessibility, location, parking, the guy at the reception was very friendly

the non smoking room stunk of smoke

first room had a rusted tub and you can tell they are pet friendly

is a sliding door without lock, toilet room has a sliding door without lock, website advertised laundry room

it wouldn t be bad if there weren t 13 kids in it at the same time

went downstairs at 8:45a to take our breakfast and the area was packed and there was no available seat inside

there wasn't alot of options with breakfast and very little. it could of been better

so you are forced to sit in a table where some family with 8 kids left a mess

continental breakfast , do not do anymore , spa and indoor pool

that during my 3 day stay pool was never opened

also why is the pool closed all day with it being 96 degrees outside

guess the kids forget front office cameras show everything lol

pool wasn't open

clean and laundry available

when booking the reservation, i didn't realize i had booked a smoking room, the lady at the front was able to

in-room mini fridge, comfortable bed, spacious room, free breakfast, free wifi, convenient location, and more

no breakfast due to covid 19

room was clean. the staff was friendly. the breakfast was just right. the waffles were amazing

didn't get any sleep...people were in the pool after midnight and very, very loud!!!

pool was not operational all year round

were so uncomfortable, they didn't provide a comforter (only a thin blanket), no wifi, shower head was broken,

the entire stay was compromised by the lack of kitchen items: stove, toaster and coffee maker.

room came with a kitchenette next time i ll bring my stuff for a longer stay and cook in the room

laundry services are outside, no towel rack in shower room, shower switch doesn't stop faucet

staff laundry and ice machine didn t work

and the wifi was non existent until the very helpful weekend attendant at the desk instructed me how to

location and pool. the room clean.

the wifi is horrible.

the laundry room was locked. no comforters on the beds.

no fridge pool not available it was green and laundry broke had to walk to front office for ice.

laundry room washer and dryer does not work properly

down cars or abandoned cars outside with tow stickers broken laundry machines could not enter lobby at night

parking

laundry room is out of order the vending machine is out of order they name breakfast with cereal,

they also offered on site laundry and when the washer ate our change the even reimbursed me

parking lot is well lit

have liked more for breakfast than just waffle, toast or cereal

our stay was quiet, decent sized room, clean with a well lit parking lot

very close to nasa, free parking, on-site laundry, friendly staff, comfy bed (soft, but not too soft)

i'm talking about the free coffee in the laundry room

-laundry facilities can be used at no charge

functional, pantry available for food and drinks, guest laundry, free parking

i really enjoyed the on site gym and the laundry room

and the property have a guest laundry ud83euddfa it s very important for me ud83dude2c mom with 3 little kids

the kids didnt want to leave

the king bed was comfortable, the breakfast was great!

our kids enjoyed it

the gym not enough equipment or space.

the laundry machines did not work well. washer and dryer could use replacing

bed was comfy, they had a lobby to buy laundry soap and it was only $2 per box which was for just one load with

laundry accommodations were not up to par

was friendly and helpful clean room and bathroom clean, quiet public areas really nice laundry facility

restaurant & bar closed, no room service, no free breakfast as advertised due to covid

there was laundry machine on site

830am 9 am for some accidental mixup she told me but was telling him to meet her in stairwell or laundry

shaped waffles the sausage pool area my room was the best n the view omg to die for i got to watch the sun rise

friday morning breakfast there was no cereal or milk available and some items were unavailable

new, great look, comfortable, lots of parking

front desk took care of my problems in guest laundry

limited laundry facilities.

only complaint was the front desk didn t have any change to provide for me to use their laundry facility

i was even able to do laundry there the first time i stayed with you back in oct

curtains needed to be sent to laundry and the shower curtain neede to be

staff were helpful drying laundry for me

in self-service laundry was out of commission

laundry facilities

we loved the breakfast

the pool very clean and quiet environment

loved the free laundry and the workout room was the best at any hotel i have been at

nice size fridge, excellent breakfast, free laundry room, great staff

had a great outdoor kitchen and a lot of laundry facilities

free laundry, good breakfast, awesome gym, nice rooms.

the property has a self-serve bar, laundry, mini pantry-style grocery and dining area

laundry room and hot tub out of service

think the breakfast could be a little bit more better as far as offering, scrambled eggs instead of a hard

i wanted to cancel my stay when i told her the main reason i chose this hotel was for the indoor pool but it

so far they only refunded me the pet deposit on the spot but said the rest had to be done through booking

wifi, parking & breakfast- all free

it is convenient to have the laundry room and that was one of the reasons i chose to stay at the hampton

they also have a laundry

there weren't a lot of kids there, which can make a big difference, but it was quiet, nobody loud in the hallway

kids said indoor pool would have made it better lol

view of the swimming pool, the nearby shopping mall, breakfast, parking lots, and everything is clean

the place is clean and the laundry facility is easy accessed

laundry was 2 dollars to wash and 2 dollars to dry

the staff is super friendly, you can easily do your laundry there and relax after long day

clean,quiet, nice roomy laundry room,convenient location. friendly check in staff

you get a kitchen, kitchen supplies, free breakfast, and free wifi

breakfast, pool, giant room with kitchenette, laundry facilities

liked that it had a laundry to access and catch up on washing

the little pool was never crowded

breakfast, pool, giant room with kitchenette, laundry facilities

breakfast was great

the room was clean, and their wifi was pretty fast for a hotel

wifi does not work at rooms far away reception

breakfast fine, included fresh fruit and yogurt

like that it's a small hotel with very small rooms and small bathroom too small for parents and kids

parking lot traffic. it is located in a busy area.

we waited 15-20 minutes to check in because the staff member said he was doing laundry

i think it was from the laundry room being across the hall

s even a laundry basket in the room closet

the free laundry was great

the only good, the people were nice, and they had free laundry machines.

price of the food was not worth it and they sent plastic silverware with room service that had a deluxe price

the parking lot was close to the entrance with ample space

late check out

had a nice restaurant and bar area

the swimming pool was awesome as well as the hot tub

needed to do laundry and needed quarters for that

the room i had was close to the elevators and laundry room, and was noisy.

laundry room easy accessible. and the helpfulness of staff.

the laundry room was too hot, and the washers weren't working properly.

pool and hot tub area beautiful

i always use the laundry too

clean hotel and the breakfast was very good as well

the pool area is very small not so great no hot tub but not a deal breaker.

maybe they can create a n area for kids to play

disappointed in breakfast. no hot food. packaged muffin, yogurt, tangerine.

the guest laundry dryers don't dry at all and that cost me $4 to have wet clothes

close to the hwy, shopping and dining. convenient laundry

dirty, lots of noise early in the morning 230 am we were given a room next to the office over the laundry mat

only 1 handicap parking spot in the middle of parking

so much trash in the parking lot of the hotel

pool was dirty and there was only one waffle maker

my kids loved the pool too

parking for disabled not enough

pool had bugs floating in it and garbage at the bottom pool the kids could not go in it

of the room was great, it had enough beds for my kids

repair laundry facilities

it feels like home with the furnishings. free laundry.

t have room service nor was offered extra towels or toilet paper

room was excellent as i had a kitchen in my room which was clean and stocked for 2 people

having a kitchen and extra space with a recliner

breakfast, location, room size, staff behaviour, restaurants and shopping nearby

was okay, i think you all should add a meat separately on the side to chose from because many kids do not eat

very spacious room. loved the mini kitchenette. saline pool is great.

nice pool and gym

the kitchenette had a few dishes and flatware

friendly staff, clean room and nice breakfast set up.

plenty of parking

rooms gym

excellent hotel! clean room, friendly staff, safe parking lot, wonderful breakfast.

my son ended up using a pool towel to shower with

the pool was dirty not for used, no laundry or breakfast as announced when booking

is no laundry services for the guest

breakfast

should not advertise that breakfast is included

hot breakfast

the lady behind the counter took forever to get laundry detergent

too much competition for this property even clerk had to clean rooms and laundry

staff, breakfast, the room was dirty, would not give us extra towels and no room service at all for two days,

continental breakfast was a bit skimpy on available items.

didn't eat breakfast

breakfast as listed and the price was $30 less on their website and other websites

very poor breakfast.

what breakfast? none! the property was nice, will stay there again and good price.

there was hair on the bed and comforter had cigarette burns. we choose a non smoking room

booked a smoking room on the 1st floor

kids running around late at night, some rastafarian guy walking around smoking the most awful smelling weed

at all it was nasty, black residue all over mirror and cigarette ash and ashtray in supposed non smoking room

pet policy

laundry room was a mess

hour access to laundry facility any toiletry items needed could be obtained by speaking to someone at front desk

they keep floors cleaned & parking & laundry room cleaned

laundry

if you want clean towels, you have to either take them to laundry room and feed the machine to wash them yourself

was was so thankful that there was a laundry room alone with a workout center

room was very large had a wonderful kitchenette and the bathroom was beautiful

breakfast options are poor.

only negative we experienced was the pool not getting cleaned properly

staff was great, rooms were ecvellent breakfast was good

the breakfast was mediocre.

the breakfast is poor...

evening clerk locked the doors while she hung out with her friends by the pool at night

the pool was green the entire time we were there, which was 4 days

pool and fitness room were nice

the rooms are very clean, the pool was great and having laundry on-site was the best thing ever

clean comfortable, plenty of parking, quick checkout.

noisy and fan on it was having problems, wifi wasnt working on 3rd floor, but to their credit

confusing entrance to the building. had to go through the mall parking lot to get to it.

breakfast was good and excellent staff

no parking

pool was amazing, they extended the time for the pool just because we checked in late and it was

professional & friendly staff, room was wonderful, breakfast was good & nice swimming pool

cute pool area, they worked with us so well to put our children's rooms next to ours

perfect hotel for a cruise, free parking for the duration of the cruise, will come back.

pool was inside the road we took to get to the motel(had to drive thru a resturant parking

not enough breakfast

we booked for the indoor pool & it was closed

pool was too cold so couldn t enjoy it and construction on hwy near it hard to get back to hotel

you drove through another hotels parking lot to get to an out of the way drive in

parking, parking lot was well lite at night, felt more secure seeing the large t

ice machine, there was no breakfast included as promised-very disappointing, there was a kitchenette with no

parking was not the best

not a speck of debris or trash in the parking lot

there are no lamps at bedside. also no dishes or cookware seeings how they have a kitchenette

breakfast was super and the bed was great

breakfast was very good

very nice room, excellent breakfast options.

the fitness center was helpful too, and of course the hot jacuzzi by the pool was definitely a plus, the wifi

parking was secure and plentiful

desk chair (bar in the middle of your back), pool stupidly built on the north side (in the shade of the building

staff lovely swimming pool and bbq area

were allowed to drink beer by the pool at 745am

room had separate bedroom and living room areas with 2 tvs, great shower, nice pool area

breakfast selection could be a little better . not many options .

laundry smell is everywhere even in the parking lot

need to get a better coffee brand, revamp your breakfast and the layout of it, and service your laundry area

one washer and dryer worked, so sometime was a bit longer wait if a lot of people wanted to do laundry at the

has everything i need; laundry facility, pool, gym, kitchen area

room size and sitting area, kitchen, shades

the wifi was not working at all and the room had a weird smell

the motel ain t so busy with people and no smoking is perfect

wasn t much for breakfast, things like butter ran out and wasn t refilled

the breakfast was not what we expected..only waffles and cereal

breakfast and people above making alot of noise and walking hard all night

breakfast very good

three moms and 10 kids- we were probably louder than most people would have liked but the staff never made us

the breakfast provided a great variety and was delicious

pool was closed

the pool was so sparkly and very clean

that there was no breakfast.

breakfast was open

it was quiet, the rooms were very nice and the pool area was even better

the pool stayed full!

no breakfast

the bed sheets had burn marks and holes even though it was a non smoking room

having a smoking room

on your reservation page it offered breakfast but gave no hours

breakfast no bacon or sausage and the little they had was all gone by 0700 and if opened at 0600

no breakfast, covid.

people carrying laundry baskets of clothes

staff ready to accommodate guests, maintained cleanliness, wonderful mattresses and access to laundry included

the room was nice and clean also a dishwasher and free laundry

fitness center,free laundry,location.

also, they offer on site laundry facilities at no charge, which was perfect under the circumstances

the room needed fixing up, could not soak in tub as tab to change bath to shower was rusted open, laundry has

roaches,green pool, laundry room was nasty,hallways were hot and smelled bad, and the beds

guest laundry is terrible

it was great. big laundry room. always has fresh coffee. spacious.

was roaches outside in the pool area in the evening

breakfast was all i needed

breakfast was slim pickings. need more choices. but overall was decent start to my day!

everything bugs wet beddings no remote for tv and no ashtray and it was a smoking room

actually had to pay on arrival. breakfast was just muffins basically.

the room was clean and comfortable as expected... and a good value! also a good breakfast.

the staff, laundryroom,everything

laundry facility was clean

while laundry can be controlled and segregated, there is not much you can do once someone smokes in the

need working laundry

the only other complaint is the extra charge for wifi access which is not mentioned in most listings

they told me they did not have keys to laundry and had to wait till 6 a

thank you so much for the nice room, working laundry machines, and beautiful smiles

and it was almost like it was the only one on the property (they needed it right back) also laundry closes

i wasn't able to get the wifi signal inside the room

was my main concern when renting a room and they said i would be perfectly fine with their free wifi

we checked in and stated that we had a pet and wanted to pay the pet deposit

everything was good ,great staff ,food good , parking good.

hallway smelled of pet urine

, one of the staff hung up in my face when i told them i paid for a room and there wasn t a parking space

disability parking was taken up non-disabled patrons. (i am disabled. )

they also have a laundry room if you need to wash clothes

i will definitely be returning in the very near future, and when i do, i plan to benefit from the laundry room

had to sneak into the laundry room, which was left unlocked, to get more towels

- on site laundry facility is great

guest laundry has a broken washer that need to be fixed.

free laundry facilities which i used often

i did not like having to take a laundry basket to front desk to get clean towels

pets are allowed, and they are friendly. laundry facility was nice.

room has a mini kitchen with utensils which is helpful during our 4 days stay

checking in, was informed about the $75 non-refundable pet deposit

love the quality and cleanninest of the hotel and don't forget the breakfast buffet

i did like the cleaningness of the room. the wifi was fast. the ac was really good also.

the was a great size and very clean/sanitize, the indoor pool was awesome, and the full warm breakfast was

i wish they had an outdoor pool as well as the indoor pool

nice location...awesome breakfast

the self cleaning laundry room

the pool was a bit dirty had leafs in it.. not a huge deal

when we wanted to use the pool we were told the towels had to be given back to the front desk

pet owners beware

i love that it s located in a quiet area and that the parking lot is well-lit!

clean, quiete & amazing breakfast

very friendly and accommodated a late check out because i worked all night

the breakfast could have been better.

the breakfast was good perfect to get me started

breakfast was ok kitchen area was clean

the laundry machines where not working

the room was clean and fresh, pool was just cozy enjoyed

the kids enjoyed the pool and breakfast tho

the kids enjoyed the pool and breakfast tho

breakfast was underwhelming

pool was closed when asked for open, staff was angry to open

breakfast choices could be improved

didn’t have breakfast

breakfast perfect and delicious, they have cereal, oatmeal, waffles, they offered me the loyalty

my kids loved the pool and breakfast

the cleanliness hot breakfast in the morning it was close to where i needed to be

the vending machine was empty. breakfast could've had more variety.

the breakfast was great. the location was great.

always parking

pool closed @ 9, signage stated 10.

or other bugs in the room that has given me a serious allergic reaction wi-fi went on and off no laundry breakfast

there is a laundry room, and the pool is great and always clean

laundry room was in poor condition

location and the fact it had a kitchen

the pool was open

washer is old and didn t spin the water out of our laundry

everything..nice clean rooms nice breakfast guest laundry room friendly staff

location for us was good and the laundry facilities

the towels were small and thin, the laundry advertised is nothing like the actual facilities

breakfast was sufficient

room was located next to the laundry room or something it was very hot right outside the

could be up dated..laundry outside 1 washer n dryer ..no big trash dumper just 1 bin

parking lot was a little bit small for the type of vehicles such as large pick up trucks

cramped parking area and tv did not work in room. weak water pressure in shower.

it was a good price and location for what i needed. wifi was free, and the ceiling is fun.

parking was available. hotel was clean.

i love the pool. i loved the comfort of the beds. i also like the friendliness of the staff.

it was nice and clean good gym and pool gym and pool

wifi service, phone didn t work, & no tv signal

nice breakfast facility and a nice pool

smoking room is an option if you are a smoker

liked that they have kitchenett (you provide your own cook ware which has to be cast iron or stainless steel)

very clean and good customer service . pet friendly

clean and good parking to watch car. netflix!

coffee maker. no dishes for kitchen. not enough condiments for coffee like creamer and sugar