indoor pool needs some attention, the rooms were very noisy, could hear a dog barking from 3am

spa is small and indoor swimming pool was cold, jacuzzi was fine

some facilities are becoming dated. very slow wifi connection.

slow wifi

breakfast was so generous - so much food

lovely breakfast with exotic fruit

the area is closed to guests, with an automatic closing gate and a large private parking lot close to the house

excellent breakfast. nice patio. excellent view of surroundings. nice staff

we were there in late november so the pool wasn t in use but the gardens are lovely to walk around

the experience of living on an estate. the garden area and the swimming pool .

had good communication and allow us a little early check in

if you have wifi problem ask for another code

high wifi as was working for a few hours was also brilliant

the wifi

it's good to grab drinks from the bar upstairs and have it in

the hotel food was very good and it s bar where we had are lite breakfast

fabulous view of salobrena town and beach. bar serves a great breakfast

free parking, easy access into town centre and the beach also the to get around the costa tropical

the location, good parking.

the top floor has an open air bar and swimming pool

we would have liked the mini bar to include wine

pity that due to the season the roof bar was closed and the menu in the restaurant was very

nice rooftop with swimming pool

parking is available right in front of the hotel, off the main n340

free parking only for this hotel with plenty of parking lots

ample free parking

there was a comunion happening so there was a water slide for the kids which i thought was great

restaurant had a buffet or snacks, pool table and they had a free inflatable water slide for the kids

i enjoyed the buffet meals and the bar was very nice

great for kids.

the only bar that makes cocktails is a bit far from the pool

perfect for family with kids. excellent swimming pools animation team working around the clock

there was no complimentary drinks in the mini bar so the only way to get drinking water was from a vending

tea/coffee making facilities no stocked mini bar no english tv no free safe no continuously open bar of an

asked for a iron & none available. was told no irons but laundry service.

there is no laundry room

laundry or ironing board available- inhouse service offered but very expensive

nice bar both inside and the pool bar

struggled one of our days to find a bed near pool, luckily this hotel is near the beach.

staff very attentive from reception to dinning room,and spa could not falt anything apart from may be tile

spa area good. rooms big. central location

breakfast at the cafe downstairs was good and cheap, with very large toasts and decent coffee

the rooftop bar, buffet restaurant and sky bar were excellent.

spa also very nice

with a full kitchen, washer/dryer etc

-hotel wifi was

good gym with cardio machines

a simple but nice breakfast is provided

breakfast was very basic and the sun beds were not that comfortable.

we used the hotel laundry service as this was our 3rd hotel, so needed clothes washing, it was an excellent

also the wifi was very poor

also no bar open in the evenings very little room in the bar area

wifi was only available in a corner of the room... had to sit on the naughty chair to use...

our room was not cleaned in time for us to get ready. 1 pm there is no coffee shop or bar area.

laundry service would only be of use if you were staying at least a week

couldn t find anything about laundry services

laundry service - we came with a week's worth of dirty clothes from the olympics and we were

fast wifi and good ac

the hotel and pool was spotlessly clean

the laundry all the steam came up to the balcony

the bar area was also very basic inside

family orientated. friendly staff. rooms in good condition. good gym facilities.

booked the place based on the pictures of swimming pool and the slides and the kids absolutely loved it

rich buffet, cherimoya for dessert, heated pool, fast wifi, close to the sea

the wifi was a bit slow and intermittent.

internet wifi was not working 95% of the time.

pleasant. had a bar and restaurant. swimming pool.

pleasant. had a bar and restaurant. swimming pool.

the facilities were ideal for our family group of seven, with an on-site swimming pool even though the hotel

the gym is also good and the free access to this is handy

after all, it is adults only

lovely rooftop pool and terrace area

adults only. great views from the rooftop

the bar at the pool (on the 5th floor) wasn't opened, so every time if we wanted to drink something, we had to

the apartment was very clean and kitchen well provided for basic cooking

ants in the kitchen. no wifi at the time no aircondition in bedrooms

kitchen was everything you need, even a washing machine which was perfect since we travel with kids

hot water tap in the kitchen didn’t work

the views of the marina are lovely. easy parking. the apartment is spacious.

the spa area was great, as well as the recreation area, bowling alley, arcade machines, totally fun

hotel, plenty of space around the pool to relax

bar prices for drinks very

area or walls of adjoining building; edificio alcazar where we were put looks like a school gym - utterly

the gym was in a pitiful state: the machines were all rusty and wobbly to the point of being dangerous,

the pool area wad quiet and overlooked the sea

breakfast with all you need

rooms were in need of cosmetic upade pool area needs updating

and no bar there

room service closes way too early, so nothing available for guests arriving late

there was no bar

free drink offered in the bar in the evening, but it was closed at the time they suggested, but not a problem

perfect location, beautiful view from our room, lovely staff, early check in, parking included.

few steps to beach & amazing restaurants & bar either side of hotel

good wifi even reaches to

owner had closed the restaurant, locked bar and all access to all public areas

disappointed to find thre restaurant and bar closed for the whole time we stayed

was quite surprised on the sunday to find reception, patio area, bar etc all closed completely

web site is misleading, the bar and restaurant have been closed for a long time, and the terraces overlooking

for example, we would have liked a small fridge in the room for drinks, particularly as the bar was not open

for couples or families with young kids

the hotel has a lovely swimming pool, but after our swim there was nowhere to hang anything up to dry

breakfast, just 2 slices of toast with butter jam and traditional tomato spread for 3 euros each no

the pool and garden areas and just perfect and the hot tub area is great to relax in and enjoy the

the kitchen (and librery) is located in the separate building

welcome , spacious room with good view , peaceful rural location , excellent breakfast and delicious food in

beautiful location with nice views, good food on-site, a self-serve bar and comfortable beds.

parking on the street outside was very comfortable

easy, free parking next to hotel

you can pet the dogs of the hotel, which makes it feel just like home

parking is on street but ok

breakfast was a bit dull

of the person who attended to us, who impressively managed the restaurant, front desk, and bar all at once, as

the hotel has large games room with football and pool tables, a separate gym, reception room equipped with

even though i probably would not have gone into the swimming pool, as it was not warm enough for me, it was

we had a great views from the room, as well as hotel dining room and swimming pool

hotel its staff and wonderful breakfast is the best value for money i have spent in a long time

free parking

the pool area is well maintained

very good breakfast with tasty coffee

good size buffet breakfast with lots of choice and freshly made coffee

no laundry facilities.

cost of laundry was a little excessive.

bar served food earlier than standard spanish dining hours - handy as we were starving

wifi provision was bad and almost impossible to keep a connection for more than a minute

beautiful hotel, very good customer service and spa facilities

delicious breakfast

nice breakfast with minimal charge

value for money and the kids loved the small pool after a day’s site seeing

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

maybe pool open for longer with a little music

also, they assured the laundry service within 24 hours

gym is too small

also, the gym on the roof top only consists of a few cardio equipments

local to town center but far enough away to be quite, pool was good, room was big clean good ac and in the

micro gym.

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

appreciated the courtesy of the staff and their concierge information, the consistency of the wifi and television

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

the staff were very helpful and the waiter from the bar was excellent.

the property was also close to a laundry shop, a few grocery stores and restaurants

pool info also scam (closed - dirty and not maintained)

only window in the room overlooks the communal dining room, poor breakfasts, closed swimming pool, staff did

the pool is small (3 x 3m) but great fun to take a dip in after a day sightseeing

there was a bar section, a fireplace, an old chest, thick red curtains and a big mirror

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

we were told to give clothes for laundry which can be expensive

2) due to severe stomach illness i asked for extra laundry soap to wash

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

and the laundry prices are extortionate - 9 euros to just iron a shirt

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

room service was good

the view was really lovely. room was big. staff were very pleasant and the bar was quiet

no slippers water pressure not enough laundry was a bit expenssive.

the wifi did work at the gym on the top floor

the bed was comfortable, the room was quiet and the wifi worked very well

the coffee served at breakfast was not particularly good, and the gym would benefit from having a scale available

the wifi did not work for my mobile in the room but for my laptop

small gym

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

wifi: even though the wifi signal shows as strong, i could hardly do any work with it

and the gym are very poor made us

room service and the restaurant were nice

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

no restaurant or bar apart from breakfast.

location, nice historic building, friendly staff, nice shoe shine sponge, wifi robust for video

great breakfast

wifi a bit slow

snack bar exceptionally good

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

the bar and pool area were a nice place to chill out

wifi on the 5 floor

laundry services was prompt and reasonably priced

the view from the terrace bar over the city is exceptional and this is where you eat and drink

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one

great facilities and bar open late if needed

near tapas bar and in heart of el centro.

no bar but not a big issue.

wifi spotty

was no bar open in the evening to have a relaxing drink

wifi was very patchy on the third floor

good wifi, we managed to work a bit

nice shower that worked well with plenty of hot water. the wifi was strong.

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

surroundings with nice restaurants, room service was a plus

the room was near the pool which had an awful smell

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

location, proximity to all the main sites in granada bar service - with complimentary tapa's was really excellent

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi,

the terrace with the gym was locked

the bed was very comfortable the bar staff were excellent the cossiants were good

were given a room that apparently shared a wall with the laundry or utility room

additionally, the gym, while not extraordinary, is quite comprehensive

terrible wifi connection chaotic breakfast room, no ordered flow narrow hard bed

amazing rooms and lovely breakfast

wifi, didn't work properly, it was keeping disconnecting

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

how to connect to free wifi and tv manual could be better

pool area full off 20 something’s drinking, not suitable for kids

pool area full off 20 something s drinking, not suitable for kids

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

very friendly staff and a cozy pool with sun loungers and parasols

room service very average

the room service came to clean the room , she didn't change the dirty towels but she reorganised them

was exceptional and we stayed 2 days with 4 years old kids ,they love it

great secret rooftop bar too

have to pay extra to use gym (8 euros/day for an extremely small and basic gym) and pool facilities (25 to 35

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the

disappointing for the price that use of the pool is 15 euros per person extra per usage which feels excessive

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

the swimming pool area was a great retreat from the granada heat

pool, bar etc and nice

great to have a small pool available

very generous room size for two adults and a pull out bed for two kids 5 and 7

wish there were more basic amenities provided to the guests like disposable slippers and laundry

wifi was non existent in my bedroom but available downstairs. a minor gripe.

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

nice sized room and bathroom and strong wifi

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

the spa and gym were also closed due to covid which i can understand

location was great, the staff were friendly and the room size for 2 adults and two kids was great

the beds weed a bit uncomfortable, fine for the kids.

nothing other than we couldn t stay longer. breakfast is pricy!

good breakfest, excellent service from all staff!! good room service

the breakfast was wonderful and the staff very attentive

conveniently located valet parking below the hotel with ev charging

room service breakfast was good

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

wifi wasn't working

wifi was reliable

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

room, wifi connection worked well and within walking distance from the main attractions

hotel is in a really exceptional location, the room is small but nice, wifi works well

had only 2 choices of cereal for tge kids but rest of the food was ok

central in the city centre and close to some attractions and the breakfast

perhaps more selection at breakfast. our room was a bit small, no temp control.

kids crying next room no shampoo and body gel

our room was next to the laundry room, bit noisy in the morning

wifi goes on and off a lot!

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wifi was spotty.

staff very friendly & obliging. roof top terrace bar very good

wifi worked well too

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

wifi was shotty

excellent wifi

my room didn't have a good view & the wifi was slow.

the wifi didn't work the first day so we asked to be moved to another room

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the kids loved the breakfast (a bargain

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

wifi was not working

it is in the center of granada and close to many bar and restaurants.

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service if you order food, good breakfast, cost 20 euro per person if not included in the

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

great bar staff as well

location lovely bar fabulous staff most comfortable bed and pillows

we used the laundry service which was speedy and

great on time laundry service which was crucial for our stay

the room service standard

everything! beautiful hotel and pool area. lovely staff and rooms.

great outdoor space at pool but bar not manned monday and tuesday for drinks etc

laundry one small load 140

the laundry also collected from this point very early in the morning and very noisily

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

we had some laundry done and that was the most expensive one

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

the kids loved the family room

roof terrace, breakfast delicious and plenty of choice

breakfast was very good value and plenty of choice

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the hairdryer , the wifi, fridge and etc

perfect location with very attentive staff. excellent breakfast.

the breakfast

the breakfast was lovely with plenty of choice

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

room service did not provide fresh new towels or any slippers which we had to request for on return

the bar closed early so we used local bars

super clean and beautiful rooms, lobby, and bar area

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

the wifi seemed slow but only a minor issue.

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

if is something to mentioned the slow wifi but it was not a real problem

wifi was very erratic

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi was very good

excellent wifi

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the wifi connection was always good

the tv did not have international news in english but as the wifi was good i used my laptop instead

wifi is horrible

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

wifi didn`t work

even passwords for wifi was

our laundry was returned with a pair of trousers that were not ours. not resolved.

and the hotel lends itself to becoming a spa hotel

the first night, we ordered food from room service

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

location. staff assistance. early check in