only downside was that the wifi did not work great

convenient parking

the parking limits to when you can use your car. but it wasn t an issue for me

free breakfast, comfortable bed, clean bathroom, quiet air conditioner, free secure parking

very comfy. loved breakfast in the courtyard.

wifi unstable

the wifi was not great

parking is located about a block away at most and is in a secure parking structure

since we had kitchen facilities, it would have been nice to have a few dishes.

everything was nearby and also great parking

same-day laundry service is terrific

wifi barely worked in my room

everything about this hotel was fabulous . breakfast was good. location.

the free breakfast was very tasty and filling

large room very clean excellent service great breakfast

breakfast service could be improved

everything except service for breakfast.

the continental breakfast was exquisite and not what you would expect

i had breakfast there the they didn t have a menu to look into

breakfast was excellent

excellent reception in the patio/breakfast area, but in the rooms it was hit and miss

no wifi in the rooms as described.

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

breakfast included was not

stay in morelia pet-friendly & well-located

saturated parking

ended up being overcharged for room service and the wifi cut off a lot.

the hotel also has self parking for free but you need to leave your car keys if you get late since the parking

ended up being overcharged for room service and the wifi cut off a lot.

we ate in the dining room one morning with our pet

that they don t have parking on site but understandable because of location.

noise from street, no parking

parking its away from the hotel but not to far of you don t mind walking.

wifi seems to depend on what room you have

no wifi access

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

restaurant staff not very kids friendly, but we could see they made some efforts. no baby crib

room , no amenities for the price , bar staff was rude , service awful

the service all around from front desk to room service to the restaurant needs to be improved

wifi was poor, water pressure very low in shower, otherwise ok.

spotty wifi if at all active

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

we have two kids and they couldn't sleep well because of that

different wifi networks depending on where you were, restaurant, room etc.

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

the wifi was much , much slower than just using the data in my phone

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

wifi wasn't connecting in the room

great location and really good option if you re traveling with your pet!

wifi was terrible, but then again we were out most of the time.

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

great location, cool old hotel. pet friendly for an extra 50 pesos/night

everything was super with the hotel itself. the only problem: the car parking was a bit far.

kitchen was nice, but no towels, washcloths, or dish soap for cleaning in the kitchen

improve wifi, close off the patio by the room

the free breakfast was delicious fruit snd toast so it's a light breakfast but good

the breakfast is not good. the wifi sometimes does not work.

free parking and very helpful get the car out.

i wished the hotel bar was open

on site parking was good too

very well located with underground parking. clean and comfortable.

no wifi password ud83dudd11 no free break fast although i could swear it was included

the courtyard is comfortable with wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

and good wifi

wifi in our room was on and off but was strong in the courtyard

catedral right across from hotel and bar on the third floor.

the music from the bar below played until almost 5am.

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

the music coming from the bar at night. it was noisy and we had no view

access to laundry facilities for free was very appreciated

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

laundry facilities on site were very convenient

wifi was disappointed. didn t work

location close to the big cathedral, parking available (a few blocks away), stylish hotel, big comfortable rooms

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

the breakfast was great and everything else was perfect

the breakfast buffet was good and they even have a gym

excellent breakfast

breakfast was very good, great quality and variety.

also be aware that the parking is a block and a half away from the hotel

i did not have breakfast

noise from the bar at night

thing is the parking is at one and a half blocks from hotel, but this is because is at the heart of the city,

breakfast was great

good facility and breakfast

the wifi was bad most websites were not accessable

we enjoy the breakfast and personnel

the breakfast buffet was a welcome gesture and delicious

the breakfast was excellent with a wide variety of mexcian foods

good wifi

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

the breakfast was also high quality and the wifi was really fast

breakfast was large and delicious--several choices

it is close to an area of bar and restaurant that makes it practical to go out at night

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

linens, toilet paper, and laundry was too heavily fragranced

heads up no gym or pool or jacuzzi, but who needs that anyway

no pool

parking is valet parking

late breakfast

enough staff in the restaurant and the servers are running around between the tables and the in room service

no breakfast served! a coffee machine in the room would be nice!

the wifi didn t reach our room

they need a valet parking service asap

oh, the wifi worked quite well

parking is not on-site but it's around the corner

parking is off site

and they have a deal with the parking lot nearby, so we even could leave our car there

the parking was in a nearby private location

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

wifi and warm water was unreliable

the wifi was a bit iffy.

large bed, the room had a refrigerator and microwave, good wifi, good location

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

liked the location, breakfast and coffee was really good

game played by kids very early or late at night

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

wifi worked good

good breakfast

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

restaurant or room service at night

, hotel breakfast on point

only disappointment was restaurant and bar were closed.

wifi did not work, neither the tv

wifi in rooms

no wifi. dirty sheets

the pool and spa options

our shower was very good but my kids' shower not very good

ordered chicken wings at the pool the were good so i ordered them again and they were not as fressh

hotel, friendly staff, wonderful pool, well-kept and pleasant temperature, beautiful garden, large rooms, very

showers needed more love (little dirty) no phone in the room wifi out of range

breakfast was very good.

they offer a fair breakfast

coffee was not available until breakfast at 8am. twin bed room was very small.

breakfast is included in the price but the service is poor

needs to have 24/7 kitchen

it is a bit pricey when it comes to having breakfast there but it s worth it

breakfast was like a dream, a large selection of foods were available

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything

breakfast was good, location is too far from interest areas

the wifi was good

everything was excellent, especially breakfast and also in the downtown area.

helpful staff. excellent location. very clean. tasty breakfast.

maybe even two areas for breakfast if the place is full

the wifi was not very reliable and made it difficult to stay connected with family.

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

which room you stay, the wifi connection varies

good wifi signal

wifi connection wasn't consistently dependable.

wifi, at least in the room, was awful, it fails a lot

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

wifi disconnects after 10 minutes and you have to login again with the password

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

the older gentleman that helped with bags & parking and cleaning staff were very friendly

from front desk to kitchen to spa services, best vacation ever

the staff selected the room with the fireplace

secure parking on site

small parking lot, use valet parking

the lady who did the laundry was prompt and patient, very nice

large airy rooms - beautiful grounds - good breakfast - secure parking- peacefull setting

some rooms located right in front of the parking can be noisy during the night

kids got ate up by bugs in

wifi did not work

and a pricelist for the laundry service too

the first day the pool was a little chilly but i believe they warmed it up after.

the pool water was warm (which was not expected per other reviews)

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

we were not notified until we actually left the pool (half an hour before the wedding started right

wasn t anything we didn t like great staff, restaurant on the property and a pool

it s a sprawling complex, prettily designed with pool area and gym

pool and views

staff at the parking are not helping with luggage.

pool! and the design/decorations of the grounds and gardens.

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

there is parking available at the back and we were easily able to find a spot, though the lot is rather

didn't stay for breakfast we left at 5am

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

-- hard to find the entrance pretty average breakfast

the parking space is also an issue if you arrive late.

centered and there always were parking places

the parking lot greater was super nice.

great value, early check in not an issue, very friendly staff.

the room service was very fast and the food was tasty

roof pool with view of the city was lovely in the sunshine and i had it all to myself

son was excited about using the beautiful rooftop pool shown with colored lights and spectacular views

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

ve stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m

very nice value , clean and modern with pretty rooftop pool

fresh fruit at breakfast

i chose this hotel for the gym and it was kind pf disappointing

is a little far from downtown, where all the tradition is. not very good dor kids.

the pool was not indoor, and pool was not heated

swimming pool was great , then the location also the breakfast was very basic

pool

can stay in it with your pets this hotel has its own parking we lived in a villa- we had a 1 floor (dining room

pet friendly, clean, comfortable, convenient location for traveling, restaurant, good breakfast,

great place with really good breakfast.

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

very comfortable beds, welcoming staff, and by far the best selection of breakfast

was friendly and always trying to help, the selecting and quality of the food in the included breakfast buffet

pool was very cold

fast and stable hot water, excellent internet and breakfast

lowsy breakfast. rooms out of date. need renewal asap.

we did not know had to pay for child's breakfast although it was apparently included

the breakfast options are limited.

mentioned pool and hot tub but there was neither

que lo unico que quedo a dever fue el wifi, no me entraron llamadas importantes se watts app y no tenia senal

very spacious, clean room. the breakfast was pleasant. the staff is great

my kids loved the breakfast buffet

the parking lot

my kids loved the breakfast buffet

we had secured parking

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

only thing i could say to get better it's a rooftop in the parking

maybe more equipment in gym area, fix tv at that same place.

not instructions to start the walk machine in the gym

breakfast, cleanliness, service team and wifi, it was excellent

pretty grounds, secure parking

the wifi is awful

i ve reserved a room included breakfast but they just served me a coffee, a pan de muerto, and many pieces

they could improve about the time and attention on the parking

parking

there really is no pool, it should perhaps be transitioned to a fish pond

close to the airport and provided a shuttle to the airport

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

swimming pool water is so dirty

swimming pool was like a swamp