i was disappointed with the size of the pool because it was way smaller than i thought and it was standing

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

if you loose your parking ticket you will have to pay for parking.

very close to the airport and shuttle service

and the shuttle to get us to our flight on time

parking lot is an open space near the sidewalk, although they have security cameras installed

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

not instructions to start the walk machine in the gym

i would have loved to have a mini fridge in the room. the gym was way too small.

the wifi is weak in the bedroom

we couldn't bring her into the restaurant and sat by the pool

this hotel has its own parking we lived in a villa- we had a 1 floor (dining room with a small kitchen, refrigerator

all staff and delicious breakfast

the pool was clean

pet friendly, spacious room. friendly staff. parking.

lowsy breakfast. rooms out of date. need renewal asap.

convenient location, great breakfast buffet on weekends included, very comfortable beds.

the room view, and also that you don t have room service 24 hours

mentioned pool and hot tub but there was neither

room service lacks a lot of their restaurant excellent food.

fresh fruit at breakfast

ve stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

liked the super comfortable rooms and the rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

the view from my room was amazing, and not to say the pool's

the gym could offer more equipment like a bench for bench press.

the pool area very clean

pool was very cold

too much people and few parking spaces

breakfast was not so good i think can be improved

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

we ate an amazing breakfast every day and the coffee was perfect

standard wifi was not functional staff need to wear better face masks and use properly a bit chilly

breakfast was genuinely amazing and the location is perfect to go around morelia center by foot

good breakfast

went to get a spa treatment

didn t like that their was no free breakfast

robes, slippers, sunscreen and aloe by the pool

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything

breakfast was like a dream, a large selection of foods were available

enough staff in the restaurant and the servers are running around between the tables and the in room service

parking, but the great staff gave us a spot.

breakfast!

the breakfast was good

breakfast was not that good

the parking space is also an issue if you arrive late.

the room service was very fast and the food was tasty

great value, early check in not an issue, very friendly staff.

centered and there always were parking places

requieres more parking space

helpful, mario from the restaurant is amazingly patience and very accommodating as well as the breakfast staff

the breakfast was also high quality and the wifi was really fast

breakfast was delicious better than we ever hoped

nice breakfast!

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

location and great breakfast, froendly staff. great

good facility and breakfast

was no wifi in our room and we needed to visit the lobby to connect to the internet which was a bit

the wifi was bad most websites were not accessable

great staff and value plus good breakfast to start your day

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

wifi in our room was on and off but was strong in the courtyard

and good wifi

the courtyard is comfortable with wifi

i wished the hotel bar was open

and not comfortable, the room they gave us was located at tje bottom of the floor and there is bar in front of

the location and the free parking for this hotel

on site parking was good too

location, good rest, comfortable, nice parking, good service, great price, and delicious breakfast

not enough parking lot

the parking. i didn't get a parking for my car, so my car had to pass night outside

-- hard to find the entrance pretty average breakfast

nice breakfast.

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

kitchen was nice, but no towels, washcloths, or dish soap for cleaning in the kitchen

the parking lot is far front the hotel like four blocks

very good price, very nice bathroom; kitchen in good condition

improve wifi, close off the patio by the room

good size room for family and friend, the kitchen was spacious.

underground parking and right near city center

good location. free parking.

we ate in the dining room one morning with our pet

the hotel also has self parking for free but you need to leave your car keys if you get late since the parking

ended up being overcharged for room service and the wifi cut off a lot.

wifi in rooms

large bed, the room had a refrigerator and microwave, good wifi, good location

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

the wifi was a bit iffy.

wifi and warm water was unreliable

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

staff and location, parking lot available.

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

i liked having breakfast in the patio of the hotel

and the breakfast was great

you could see from the outside into the room. i could not take the breakfast on the go.

good breakfast

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

liked the location, breakfast and coffee was really good

game played by kids very early or late at night

wifi worked good

oh, the wifi worked quite well

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

that they don t have parking on site but understandable because of location.

very hard to find and parking is difficult

the bar behind the hotel had blaring music all night

bar behind the hotel had blasting music until 2-5

wifi was poor, water pressure very low in shower, otherwise ok.

room , no amenities for the price , bar staff was rude , service awful

the service all around from front desk to room service to the restaurant needs to be improved

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

linens, toilet paper, and laundry was too heavily fragranced

from bell boy, valet parking, restaurant, front desk

staff, free concierge parking, excellent full american breakfast

i don t need a new bar of soap and new towels every day

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

the wifi was much , much slower than just using the data in my phone

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

breakfast food not so good

the breakfast was delicious and each day the menu was different.

breakfast was late

maybe even two areas for breakfast if the place is full

breakfast entrees.

catedral right across from hotel and bar on the third floor.

the music from the bar below played until almost 5am.

the music coming from the bar at night. it was noisy and we had no view

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

laundry facilities on site were very convenient

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

access to laundry facilities for free was very appreciated

parking, although free, was about 4 blocks away

no parking available next to the property. you'd have to walk 3-5 blocks to pick the car.

excellent breakfast

staff friendly, room clean and quiet. we enjoyed the free breakfast too

kids running and screaming in the hallway

breakfast was very good, great quality and variety.

the breakfast buffet was good and they even have a gym

coffee was not available until breakfast at 8am. twin bed room was very small.

breakfast was very good.

breakfast is included in the price but the service is poor

showers needed more love (little dirty) no phone in the room wifi out of range

they offer a fair breakfast

has a nice breakfast buffet every morning in a very nice patio area

clean, staff, location breakfast

location, gym

noise of the bar across the street and traffic makes it difficult to fall asleep

thing is the parking is at one and a half blocks from hotel, but this is because is at the heart of the city,

we have two kids and they couldn't sleep well because of that

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

different wifi networks depending on where you were, restaurant, room etc.

spotty wifi if at all active

great location and really good option if you re traveling with your pet!

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

wifi wasn't connecting in the room

great location, cool old hotel. pet friendly for an extra 50 pesos/night

wifi was terrible, but then again we were out most of the time.

and they have a deal with the parking lot nearby, so we even could leave our car there

parking is off site

the parking was in a nearby private location

parking is not on-site but it's around the corner

which room you stay, the wifi connection varies

wifi, at least in the room, was awful, it fails a lot

good wifi, lots of pillows, nice staff, and we feel very secure there

wifi connection wasn't consistently dependable.

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

i had breakfast there the they didn t have a menu to look into

the continental breakfast was exquisite and not what you would expect

we really enjoyed the breakfast and the location

the breakfast was quite good

breakfast service could be improved

the included continental breakfast is adequate to get you started in the morning

the wifi was not great

the continental breakfast is a great start to the day

main concern here is the wifi, which was not catching in the room at the back

free parking

same-day laundry service is terrific

good wifi for working remote

plus there was a nice breakfast on the roof terrace

the free breakfast was very tasty and filling

wifi barely worked in my room

the provided breakfast was great and there were also daily specials if you wanted something else

free breakfast, comfortable bed, clean bathroom, quiet air conditioner, free secure parking

parking is around the block and it's a public parking but it's free

no wifi signal in the room

the parking limits to when you can use your car. but it wasn t an issue for me

i chose this hotel for the gym and it was kind pf disappointing

is a little far from downtown, where all the tradition is. not very good dor kids.

the pool was not indoor, and pool was not heated

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

close to town/cerca del centro de la ciudad, parking lot/ cochera.

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

location great best parking in the old town if parking is high on your list this is the place

rooms were very clean, we got a room that was close to the gym and it was really loud, we call the front desk

the hotel has a restaurant, a bar and an open air terrace, all offer good service and food in generous quantities

my kids adore the pool and the breakfast buffet (not included in the stay) is amazing

the temperature of the swimming pool water, a little bit cold

clean and comfortable bed and room. nice pool, bar and restaurant.

the staff selected the room with the fireplace

secure parking on site

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

wifi disconnects after 10 minutes and you have to login again with the password

and a pricelist for the laundry service too

the first day the pool was a little chilly but i believe they warmed it up after.

the pool water was warm (which was not expected per other reviews)

room service was prompt and well-served each time, and every staff member was extremely gracious

spa service incredible

the lady who did the laundry was prompt and patient, very nice

pool was heated

the pool fantastic

the grounds of the property were immaculate. the parking lot is inside the property and locked.

much noise, first night they had a band playing loud at the pool, it is a very small hotel so i actually felt

pool and views

sold with pool that was closed for a day because of a event, we have not been notified

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while

it s a sprawling complex, prettily designed with pool area and gym

very poor wifi

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

the breakfast was okay because the pancakes were not.

my kids loved the breakfast buffet

service overall and the breakfast staff very rude and not welcoming and no direction of what is included in room

had a problem with getting wifi code to work, icon after you enter the code was hard to find

the parking lot

breakfast very small tub

we choose this hotel to rest and didn't want to leave the proerty but the service was great and breakfast

they could improve about the time and attention on the parking

parking

pool was very dirty as if they never changed the water and cleaned it, very limited time, they said