they even have a small also spotless coin laundry room which i used once

beds were comfortable, rooms were quiet, laundry facility was clean and machines were in good working condition

laundry room and free breakfast

i ll say that the owners or managers need a commercial laundry very badly

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room

the laundry shoot was left open in the hallway for hours posing a danger to children

pet charge $20, saw it on other quality inns for $10

the pet area needed grass cut

pet friendly so there was a dog next door that barked quite often

the room was clean and the wifi good speed.

wished there were laundry facilities.

no guest laundry.

they did not have a laundry room for guests

the pool was open

is clean, good basic breakfast, good service, nice people

breakfast was a lie *dishes in the room were dirty and unclean *all laundry machines broken on site *bed was

also for me to go to laundry and get myself a blanket

there were laundry facilities on site.

the location was great, the breakfast was great, nice rooms.

also there was every parking space taken up

didnt eat breakfast. i loved the room and the shuttle to the airport.

breakfast

bed was as well comfortable, liked having a kitchen

well...biscuits and gravy would be good at breakfast.

exceptionally clean. loved the breakfast. they gave us early check in, very generous!

she had told us on our check in, the breakfast and pool hours, locations of ice machines and laundry rooms, and

breakfast could have been better

equipped, with addition of coffeemaker, microwave and small frig i was surprised as well by the pool: though we

as i could recall specifically everything she had told us on our check in, the breakfast and pool hours,

very nice room. shower was great. unable to have the breakfast due to early flight.

no laundry facilities which should be a given next to an airport

there rooms surround an atrium that has a bar and coffee shop that sells travel items

very comfortable and the staff was accommodating. room service was good.

room service was prompt and food was good

free wifi was slow.

it was great to have laundry room for guests

air conditioner sounded like a laundry room running all night noisy unit.

the shuttle drivers were excellent and very courteous

pool and hot tub was closed but in gatlingburg same hotel everything was open

shuttle hours limited so no option for early flights or late arrivals, but we researched ahead of

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

good they have laundry facilities

laundry and garbage: i was asked to bring the dirty laundry , means used towels and garbage to the

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area

laundry service is available

no laundry facility available - was offered private laundry was for $30

the laundry service was useful as we had all just been camping

on site coin laundry is a nice touch

on sight laundry is a bonus

a higher lock that kids can't reach

the laundry room facilities were overpriced for the old washer and dryer.

had to wait for the workers to do garbage bags full of laundry

very clean, self service laundry

nothing to do with kids close by but so many places to eat.

pool was amazing

free laundry area could have been cleaner, and could use repairs to a few washers out of order

the gym was always humid as it is adjacent to the laundry & both have poor ventilation

the fully stocked kitchen and even a basket for laundry was provided

free laundry

was right across from laundry for employees so it was a bit noisey at times.

everything we were looking for: cleanliness, the room design, staff was friendly, and the outdoor pool was great

breakfast is served from 6 am. not good for early fright. coffee is available 24/7.

the breakfast area was roomy and had a good selection of foods

cindy the shuttle driver was the sweetest

fitness room was clean and well-maintained

wifi would not work

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

room,roaches,room key didnt work, non smoking room w cigarette burns in the blankets, no working laundry facilities

was falling apart, there was no room service, it was directly under the flight path near the airport, and there

no room service.

if you're weekly they don't supply you clean linens an there is no laundry here on premises

it was the end of the world when i was asking them for new pillow case and sheets, there was no wifi in the room

was nasty roaches in it and in freezer no toilet paper microwave didnt work the tv didnt work no wifi even that

wouldn't give me the wifi password, used my own hotspot

staff didn't know the difference between pet and service animal.

no wifi like website says and check out was changed from 11 to 10

they will do your laundry for a very reasonable fee

i like that you can have laundry done the only downfall was we had other peoples clothes and they had ours

difficult check-in considering we had no wifi for a few hours before check in due to driving the dragon

wifi

was freashly remodeled, me pet foam mattresses, great staff, great food next door, nice complimentary tray in

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

wifi did not work during my entire stay

need more variety on breakfast.

no muffins or orange juice at breakfast. very little water pressure in shower.

the breakfast seemed like an afterthought with no cups for travel coffee

everything has been remodeled no breakfast due to still under construction

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

the breakfast is the most basic you can get but it's free food

breakfast was good

no laundry

guest laundry room was clean and very

the laundry equipment is not being cleaned. ice machines are not on every floor.

the desk staff was very helpful and the guest laundry was

unclear instructions for wifi access.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

laundry facility is also available

there is also a guest laundry room which was convenient

needed on site laundry which wasn t available.

box trucks to take up 6 or 7 parking spaces and not park around back, so families with small kids were parking

is a hot tub if you would like to use it and a guest laundry

laundry facility was out of order, and we had a lot of laundry to wash during our 6-night stay

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did

location, on site laundry and a hot fresh breakfast

laundry facilities aren t great

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

coin laundry needs to be electronic

the overpowering chlorine smell in the jacuzzi-pool area

the very first turn out of the parking lot is met with lots of traffic due to a turning lane that leads right

the pool hot tub and the beds were great. clean and friendly staff nice breakfast and snacks

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

privacy, the room, pet friendly, staff on second day ,location.

some room by us was smoking marijuana and it reeked

also the cable and wifi kept cutting out

but the pool was nice

the bar should be in it own room away from kids view

amazing breakfast . pool was very nice and perfect temperature .

had to park some distance from the hotel entrance due to the parking lot being full

old noisy aircon, pool out of use

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

my kids pulled the sleeper sofa out and it had not been stripped of the sheets

very clean, big room with a full kitchen. pet friendly, and there are handicapped room.

the parking lot.. very bumpy could use a little paving. other than that it was amazing.

several very loud kids in the hallway later at night

the pool was closed when we were there

kitchen area was dusty

several very loud kids in the hallway later at night

it was hard for our kids who have food allergies to find something to eat

spacious room, comfy bed, nice kitchenette, and nice bathroom

breakfast left a little to be desired

the cleanest and the pool

the parking pads were being repaved so you needed a pass for safe curb parking where available

having a kitchen and full sized frig

staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

the pool could have been bigger, other than that, it was a great stay

i was surprised since there weren't many cars in the parking lot

the room. the bed was so comfortable! the breakfast is wonderful, too.

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

room functionality was great. love having dishes and a functional kitchen.

hotel, great room, great breakfast with actual plates and cups instead of only wasteful disposables

great breakfast

the breakfast

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

swimming pool was really cold

the indoor pool was pretty cool in its temperature, so be forewarned

it is a little bar with heat and eat junk you pay for

pool

i love the idea it has a pool and fitness center

seemed like maybe people using laundry that weren t staying there

needed a chair in laundry room. you could hear road traffic

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

laundry facilities. 26 quarters!!!

cleaner laundry area. washer had gunk in it as did dryer.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

amentities...gazebo, firepit, ev charging, laundry and pool.

laundry and gym were closed or out of service

breakfast was awesome, loved that there was cheesy omelets, cereal and yogurt as well

and run to grab an early dinner to go at a restaurant down the street and called it in from their parking lot,

i love the laundry facility

the price and location and onsite laundry is great

refrigerator; dishwasher-not something i needed in particular, but handy for long term guests; laundry room on

dirty floors. no laundry bags. no morning breakfast.

pet fee was &350 not quoted online site

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

bigger laundry facility

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

the wifi was unusably slow

no continental breakfast option. wifi was terribly sluggish.

no laundry room, breakfast sucks

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

not being able to find the laundry room..

liked the cleanliness of the room and hotel in general. laundry room was in working order.

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

breakfast very expensive, bar very expensive

the parking was challenging

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

pool and no complimentary breakfast.

indoor pool was closed at night

laundry area was

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

no quarters for laundry

hated that i had to pay an additional fee for the pet part as it didn't mention that when i booked it

close to door to take small dog outside,good breakfast good parking

s kfc and laundry mat with in one block

the property was dirty. the laundry area was filthy.

how big the rooms were and free laundry

i think the laundry room was under our room, so heard some noise while trying to sleep.

nice morning breakfast. staff very courteous. laundry room clean room orderly

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

got told to wait for a shower because there wasn t clean laundry

no laundry bags, don t forget the shampoo and soap

they offered laundry service but could not give change to use it

enjoyed the water park area with the kids

very nice hotel and breakfast

our room smelt like cigarette smoke masked in perfume. pool was tiny.

free parking and breakfast included

the pool was a little gross

the hotel parking lot is well lit

laundry room dryers weren't available

we used the laundry room twice and it s free so that s really neat

also there were free laundry rooms, all you needed was detergent

the laundry room is free and for a long stay that was a giant plus

they have a laundry basket in the large closet along with iron and ironing board

laundry facilities great

no laundry service option

breakfast was an issue

the hours of operation for the gym - needs to open early - 6:00 am for us early workout people the pool was

the bar and bartender were fantastic and the fire pits outside were absolutely awesome!!

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

really fun hotel, felt new, hip and cool. nice bar and lounge area.

the breakfast menu should be improved.

ikea style rooms. covered parking at front for motorcycle. several were parked there.

wifi was spotty

laundry room, fitness room, my room

quiet location with a spacious room and plenty of parking

pet fee was $75 non refundable

my card key would not work on the back parking lot door.

kitchen had everything (more than we needed actually)

wifi a little slow, shampoo and conditioner bottles were very small, not enough for the amount of

they only had a handicapped room left which meant it was all in one bathroom and no tub for the kids

location no pets allowed pool staff clean interior/smell/lobby

family really enjoyed relaxing in the pool every evening before bed

pool & patio area was clean & well maintained

great breakfast. great location for travelling along the highway. laundry

no laundry bag

no change machine in laundry room

they have an onsite coin laundry

cleaning or maintenance staff had a laundry facility directly across from our room and held loud, lengthy

location,price,pet friendly,elevators,laundry room,friendly staff

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust

they have really good coffee. pool area was clean. having a customer laundry place awesome

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

laundry is expensive and dryer needs to be cleaned

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

the pool was by itself on the other side of a parking lot

no hot breakfast except toast

a breakfast,coffee machine and air dryer in the rooms

outlet face plates, party in the parking lot, was surprised my car wasn t broke into, crackheads hanging

clean and modern, hot breakfast, east parking, excellent noise reducing windows

clean, quiet, had a pool open 24/7

was nice and clean. staff was awesome. free breakfast. would stay again when in the area.

breakfast and clean

the spacious room and great breakfast!

i tried to do laundry a few times and every time i went, the one washer and one dryer was in use, so i never

were people who seemed to live there who had loud kids running up and down the halls and it was also during the

nice clean room and good breakfast options

quick check in. adequate parking. clean rooms and comfy bed.

breakfast was great location great very clean

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

example: seasonal pools

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

apparently 130am is a good time to do laundry and slam doors

to use he guest laundry but it as taken past the wee hours

laundry room lacking

arrived with a load of laundry and found the only washing machine out of order

breakfast and nails through our parking lot as well as broken glass

construction materials blocked the entire entrance and parking lot

no breakfast, lobby under construction but rate was reduced so im happy

no breakfast available

9 am cutoff for breakfast is pretty darn early. we missed it

free parking

close to i-75. very clean room and lobby. easy parking.

not enough parking

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

the breakfast food was delicious, hot & fresh

the only concern i had our entire stay was the laundry room smelled like weed

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

no directions on the signs on where the laundry is.

facility was clean, had a friendly staff, and good breakfast offering

waffle maker with breakfast was a hit with the kids

the next room was 2 down from laundry room, the noise woke me up the first

laundry room only took quarters and no machine for change

need a quarter machine for laundry and one dryer didn't work, but everything else was great

all was clean and nice, good breakfast

the breakfast was very good and the staff was very helpful. too

convenient close to a lot of fast food, shopping, and laundry.

the 'continental breakfast' had extemely limited options--but plenty of eating places extremely close by to

breakfast was packaged cinnamon roll and coffee.

breakfast was just honey buns, crackers, or pop tarts

parking and room access were great. staff were great

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

pet-friendly also

breakfast was a little expensive. prices i would expect for room service not dining room.

great room, love the gym, bar is great, and all the details of this hotel is wonderful

open pool, free laundry, good breakfast, small/not crowded, pets allowed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

free laundry

also free laundry if needed

in booking, when i was looking for pet friendly, did it express that there was a $75 flat fee for my dog

no laundry bag available

brown amenities, turndown service with a chocolate bar and face wash, bottles of water, super comfortable

say pet friendly but 100 per day with no pet area near the location, very very limited room service

the restaurant was also amazing with great breakfast options and a nice bar to wind down to at night

very spacious bedroom with great bedding super large shower and they are extremely pet

wanted room service the first night and no one ever answered

bathroom to small no inside pool small bathtub

location is great, staff is very helpful, and there is a bar on the first floor.

the bar needs a blender. lol

whole experience was fantastic, dog friendly with no pet fees

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

needs more of a bar than the brightly lit bistro.

bar downstairs for food was slow

the gym was well lit, all the machines worked and enough dumbbells and a universal

the room was huge, clean and well equipped with a full kitchen like a condo

of covid-19 it was just a breakfast in a bag

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an

out of coffee at breakfast

the free breakfast was

no self service laundry

there was no microwave in the room. they did not have a guest laundry facility.

the gym.

big gym and great communication by the staff

nice gym. large room with comfortable bed. pretty good breakfast.

central location, good sized room. clean. laundry facility was good.

i would love to come back without kids and enjoy the rooftop lounge that i never even got to see

the staff! especially at the front desk and the breakfast bar!

it was very clean. the staff were amazing. the breakfast was awesome.

breakfast choices are always great and more than sufficient

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

the people and the room service was excellent!

great location, very clean, nice gym

but kitchen extremely slow and behind

pet friendly implies

the weather lol because we were hoping to spend a day at the pool

hot breakfast bar was exceptional, very friendly staff,

poor parking if you are towing a boat

breakfast was much better than most!! room was exceptional

was poor, not provided details about the services, i was given a room with a malfunction toilet, wifi had no

coffee, juice and a protein bar for breakfast

breakfast could have been a bit more. no big deal.

didn t swim in the pool but it looked very appealing

booked a room that was supposed to have pool view and mountain view was placed away from said

cleaning not great and a homeless man in laundry room

breakfast was marginal at best....granola bar and coffee.....only

so now monday morning comes the parking lot and rooms are vacant, i have a sick baby, and i m quoted a higher

bed and bath were comfortable and clean. staff was friendly and breakfast was as advertised

in no way is a granola bar or peanut butter on crackers from costco a breakfast

the parking isn't the best when towing boat.

the breakfast buffet was excellent

the gym equipment to work. the ice machine on my floor was broken some of our stay.

parking seemed small for the size of the hotel, we ended up parking behind the hotel next door

excellent breakfast

had cookies in the afternoon, pool area had comfortable lounge chair's, table & chairs breakfast was sufficient

breakfast was really good

had a great breakfast

the young man that worked the front desk did a great job of preparing breakfast

everything besides wifi

i had left for a few hours and thought i'd left my wallet in the laundry room he was very rude in saying no he

good lit parking lot with appearances of being safe as most would want to have

rude pet policy sucked an i arrived from tallahassee to tennessee after 2am an just rude will never use

being told on the telephone on two different calls prior to our arrival that the pet fee was $15

room was non-smoking but rooms around it weren't so you could still smell the cigarette smell.