the guest laundry dryer exhaust vent was broken and vented into the closed room

no laundry soap in laundry room, or towels/water in exercise room-friendly staff though

i also love that the pool is open still and they have a gym as well

parking was plentiful, even though they were painting new lines on 1/2 the parking area that same

plenty of available parking and convenient location.

the pool was nice and clean

the towel bar over the toilet holding the bath mat had been pulled loose from the sheetrock at some time and

the pool

said it had indoor pool and hot tub. outdoor pool only no hot tub on booking.com.

had to get to the pool by going past the front desk and through the front doors though that was weird

there was still a bar of soap in the shower from the previous guests and our sheets were stained

it was very clean, wonderful hottub and pool. location to new orleans was good too.

the pool could have used a little cleaning.

staff are so friendly - reception / bar and breakfast

crowded parking.

laundry machine broken

additionally, laundry on site; the dryer was handy for rain soaked clothes

homely feel great selection of hot beverages very friendly staff laundry free cookies all day long

the parking is plentiful and easy to access and the rooms are fantastic and comfy

breakfast was scrumptious

the laundry room it'sbclean

was disappointed that the contintental breakfast was 2 options of cereal

that people were hanging out drinking in the parking lot and loud music.

the breakfast

also, the parking lot is full of trash, which is a shame

lady let us check in early was very nice and the hotel had laundry facing for people on the road

resturant and bar was great

no wifi. 888 call to tech service was ridiculous and non productive.

hotel staff was great, hotel room was very clean, and the kids loved the pool !

would have stayed on sunday of return if free parking for the week was an option

laundry room didn't work

for an extra blanket and the gentleman who i spoke to mention he was going to get it from the laundry room, but

paying for laundry facilities

loved having a laundry facility and hot breakfast

did not have hand soap nor hand sanitizer in the front or in the back by pool

the laundry room was located outside

i'd also ask for a room next time that wasn't almost right above the laundry/cleaners room

i had no idea there was a pool, if there was a jacuzzi, or that there was guest laundry

pool was open and dirty the parking smelled like puke. the ac made a lot of noise.

the vicinity to our points of interest. the pool was nice

great staff and great breakfast also loved the space in the rooms

the cost for having a pet was quite expensive.

large room, accessories, pool, staff, breakfast.

the breakfast is always amazing

pool could have been cleaner

having to bring my towels to the laundry shoot and having to go get clean towels

there was no microwave in the room and the laundry room needs a major update

no exterior light at the exit door from the adjoining section where i stayed to the main/front parking lot

kids have no idea the things we go through to make them happy

had the bar closed

did not like that we had to pay for the laundry

was a nice area and with a $5 charge and parking the wife and i visited new orleans several times

i loved the property! it was easy to get to. there was handicap parking in front.

pancake machine broken leaving little options for little kids for breakfast.

pool was kind of small

they are pet friendly, and the staff was nice

the bar was great

art and interior design. bar was beautiful .

we did not use the laundry facilities, but it was great to have it on-site

which was pretty gross, the bed had me and my fiance itching, my room was right next door to the laundry facility

free guest laundry was a bonus

room was clean and the gym was clean as well along with disinfectant wipes

the breakfast was great and the front desk rep judy was so nice

they had laundry facilities which was great

i had an issue with the guest laundry and they helped resolve it

laundry facilities

the laundry was brilliant as we d had a spill in our luggage

i couldn't use the gym. it was out of order and so did the guest laundry.

free laundry,and kitchenette

the indoor pool and free laundry facility. the night audit was very nice and professional.

desk clerk said she was sorry, asked me if i wanted to use a laundry basket on weels~

location, amenities, laundry, business center, full kitchens in rooms, pet friendly, coffee, snacks, literally

the laundry room stinks really bad, the 2nd story hallway had a bad odor also

had a room next to the laundry and supply room which turned out to be very loud while the staff were preparing

we liked the bed, laundry facility, & all of the tv watching options.

people from other hotel using the pool. very crowded

com, one of the filters was free wifi and while this property only provides free wifi if you are a member of

- rude staff during checkin - wifi and tv stopped working towards the end

even though had cameras refused to do anything about people touching other people's laundry

no wifi connection.

sounded like kids having a basketball game or wrestling matches til 1am and started again at 5am

i had to complain about something, i would say the parking spaces are a touch narrow for a full size truck like

gym was pumped with music and the remote to turn it off didn't work

dennis helped us by recommending a great slidell restaurant (vera's) and explaining parking in downtown new

wish they had a smoking area besides the pool area, kids were forced to be around smokers.

she was professional and had patience in dealing with the kids asking questions at one time

the food was ok. the fitness room was ok. i likes the room and the bed was comfortable.

parking lot is small

they don't have laundry facilities

staff was friendly! great open parking

parking lot was a little confusing to enter property

convenient parking directly in front of room

scheduled a late check out because of the way my work shift is, i went to sleep at 6:30 in the morning and they

wastes moneu in laundry area

worst was the laundry

it smelled clean like fresh laundry

laundry room clean and working well

the hallway, gym, and pool were very cleaned

not their fault, but we weren t able to enjoy the pool

the suite and kitchen front desk staff very friendly and helpful

clean, nice associates, quiet, easy location and free breakfast.

the pet deposit was very costly.

complaints, everything was great from comfy beds to plentiful amount of towels to well lit parking and cozy fire

of property was not clean, and scary, had to use night window ( lobby was being used for laundry} lots of signs

m i had to ask my fiance to take the dirty towels to laundry and ask for clean ones they changed them out so i

pet friendly, recommended food

parking is very tight for a full size vehicle

bathrooms were clean.. huge pet peeve.. thanks

laundry machines were outside

we were put in a king disabled room right next door to the laundry

everything, i did not pick a smoking room. my chest and sinuses are still acting up.

people hanging out drinking and smoking weed a couple doors down from us

the spa tub

large trash bag for trash and told if we wanted clean bedding and towels we had to pay for onsite laundry

all the laundry carts need some new rubber wheels that don't roar down the walkway early in the morning

the pool area was closed for maintenance, but it was such a pretty set up

also around the pool with children in close proximity

my kids watched while a young guy was jumped outside of their room

breakfast bar could be better.

small parking lot, outside rooms

wifi was terrible, ac didn t work, tv didn t change channels, plumbing hardly worked.

the staff let us switch rooms upon request and have our dogs because of the false 'pet-friendly' advertising

they still have smoking rooms.

said they ran out of towels but we snuck into the laundry room and found large stack of fresh towels

the laundry hadn't been done

breakfast was give to us in a laundry bag

didn t like how the parking was on the side of the building and no cameras

wifi service

wifi was down during our visit which won't have been a big deal if my daughter and i weren't online

the pool was nice and warm and we were visiting our grand kids and they had a ball swimming and playing

the room for restaurants or tv guide and the hot tub was out of order and keep full in the indoor pool area

i tried using the sink in the shut-down bar area and the water was brown coming out of the tap

kicked me out because i checked in early despite paying the early check in fee