smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

lower laundry prices would be good and also the english speaking ability of the staff was good but not

breakfast has a bit for everyone, you can definitely find something you like

ara grocery store nearby, there s crepes and waffles along with a couple other restaurants the room service

i also appreciate the fitness which i used in the morning

they helped us every step of the way, gave us breakfast to go because we were leaving too early in the morning

room service

the breakfast buffet was great and it was totally worthwhile

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

the breakfast was extraordinary, and the locations too.

the breakfast buffet was also quite good

the breakfast was excellent

the restaurant can be booked out for private events which meant that, although i could have got room service,

amazing view from the room good breakfast large room, pretty modern quiet area, obvioulsy....

no pool, work out facilities, no laundry matt.

no frigo bar in the room. not necessary to me, however, it s just a note

it has a little convenient gym in which i had a short but productive workout

24hrs bar quite restuarant walkable

for parking the fact that you cant use the elevator makes it very inconvenient, especially if you have

wifi worked well

safe parking is provided close the hotel

great wifi, great shower, very clean, and exceeded my expectations for the price as well

the wifi and the staff .

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

laundry service was amazing

when they saw me they asked if i needed laundry service

wifi was very poor price was high for room size coffee machine in room broken sink plug continually

spa and gym facilities are perfect

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

at 9am someone knocked on our door to ask, if we wanted laundry service

big comfortable rooms, good buffet breakfast, polite staff, free airport shuttle bus, gym and other things to

the equipment in the gym and the room were a bit dated, but that wasn't such a big deal

late night room service was fantastic

this time we used laundry services and luggage storage and was excellent

my laundry smelt lovely and the room service was delicious

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

gym can be improved!

good breakfast

laundry service strange (no bags to put the clothes, no information form) however we need to trust

expensive laundry service is

no hot water in the morning and wifi signal only just reached room

the beds were comfy, wifi was fast enough

the really bad thing was that the wifi was very far from my room

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

the hotel has an inner parking

wifi not working at all

quite difficult to get the correct wifi password. despite having printed, they didn't match.

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

garbage left in thr room, towel bar kept falling off and no shampoo and conditioner

nice breakfast

friendly and helpful with a very nice breakfast

very good wifi

the hotel has great location, very close to the airport, delicious breakfast, the staff is very friendly

the wifi password that was in rooms didn't work during my stay.

also the cleaning staff knocked on the door at 815 to see if we had laundry

starting problems with wifi and especially the shuttle-service

has parking option if you needed

international hotel chain so it was clean and the gym was great.

clean, good breakfast, friendly staff, airport shuttle.

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

i was also disappointed by how long the (expensive) laundry

breakfast was a buffet with a variety of options

shuttle works until 1pm then starts at 6pm so if your flight arrives after 1 pm you'll have to pay

nice airport shuttle to the hotel - staff is kind - comfortable room - nice breakfast - nice bar & great food,

they have laundry services, which is great (though a bit on the expensive side, however the rooms are very

decent breakfast

the breakfast was simple but wonderful

also, for the rooms with kitchen - definitely need to pay more attention to the cleanliness of the dishes and

clean room and good wifi

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

need intercom / telephone in room. kitchen need to be upgrade in apt

was not included but it had a big kitchen where we were able to cook

location is great, room was comfy. wifi good. very secure parking.

room had a kitchen but a very dirty one

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was

breakfast was simple, fresh and nice claudia was very nice and professional

staff were very helpful and provided a great breakfast

basic breakfast

clean, extremely helpful staff, great home cooked breakfast and great value for the money

i felt hustled oh and the wifi kept dying on me

wifi was down that day

the wifi did not connect at all.

hot water and wifi staff helpful

3 things they can improve: better pillows, the musty smell, and improve the wifi on the 3rd floor

laundry service available

laundry service was very expensive!

no swimming pool

the food was good also that we ordered room service for

spa was warm and did not bubble

the staff was nice, and breakfast was allright.

we asked for an early check in with very little notice and they made it work

spacious, kitchen is awesome, wifi works great, safe location, easy for an airport layover

wifi

wifi was poor but thats cartagena

restaurant with long opening hours, balcony view on top floor, laundry service

wifi was not okay. no room service.

no room service while i was there

wifi was not okay. no room service.

no room service, small room.

no wifi

breakfast could have been better

to airport, perfect for our stopover, huge bed, warm shower, nice breakfast

bedlinen dirty. tv did not work. wifi did not work

breakfast was nice. the staff was welcoming and helpful.

was very small, barely enough space for our bags next to the bed

price and cleanest, nice breakfast

comfortable, large beds, quiet place, breakfast ok and left and right from the hotel also possibility to have

the breakfast is top notch, delicious ad great way to start your day!

great bed. great room. good breakfast, great coffee, good location. very helpful staff!

breakfast choices were great

the breakfasts and dinner at restaurant were excellent

the breakfast was delicious and the dinner outstanding

breakfast was delicious too

breakfast were beyond amazing, especially the shake/ guayava juice

the breakfast, although simple, was tasty

was told i would have breakfast starting at 6:30 am everyday

could hear the traffic and the receptionist), badly ventilated (no windows), very small room, no breakfast area

last, they advised the breakfast will be available from 6:00 till 11:00 however, by 7:00 a

after half an hour of debating they finally agreed to the correct rate, but wanted to cut out breakfast, although

breakfast was tasty

breakfast consisted of 2 scrambled eggs with egg shells within

they offered me free wifi but the signal didn t cover my room

very simple breakfast

the breakfast is tow scrambled eggs, two slices of bread and a cup of coffee

the breakfast was great

no wifi

wifi was not working properly

the breakfast had a few choices of eggs and some fresh fruits and coffee or tea

the gym needs to be updated

staff are friendly. wifi is good.

they allowed me to have breakfast despite i didn't realized the schedule time

location, staff and breakfast

good bed, clean room, stable wifi and very nice staff!

shower, wifi, closet, windows

i had messaged them about parking many days before arriving to ensure that there wasn t a height restriction

friendly staff, clean room, good breakfast included in price

it's all very clean and the breakfast was delicious

the person at the front desk is very friendly and helpful (his name is gustavo), the breakfast is very good

is really clean, a good place to to get a nights rest and to top it off, you get a great little breakfast included

breakfast and location was excellent

perhaps more variety on the breakfast

breakfast is simple but adequate

the included breakfast could improve

the noise from the bar close by, i couldn't sleep until after 4:00 am

good shower good location for work, nearby the airport ( far from night life or turism ) wifi could be faster

the delay of the airport shuttle both, upon arrival and departure.

has shuttle to/out of airport

the room service was good and the food excellent.

they charged me for the kids under 18 and their website says they don t charge for kids under 18

shuttle service to/from airport which is ideal for late arrivals and early departures comfy rooms

friendly staff. super clean. the best breakfast . nice pool and gym. what else can you ask for

the kids loved the pool and the location was really great

neither the pool nor the jacuzzi was open, they were closed due to repairs and cleaning.

the gym and spa were excellent, the pool, sauna, etc

staff are amazing and great you like a long lost friend - gerardo in the bar always singled out for special

a special thanks to the staff at the pimento restaurant (where the breakfast buffet is served)

in addition it was incredibly loud in the bar area

the buffet breakfast was good, with a nice selection of hot and cold food and a very relaxing ambiance

the breakfast is amazing, soo delicious

very good breakfast and great spa