the wifi password that was in rooms didn't work during my stay.

the breakfast was delicious and the dinner outstanding

it sets the bar unrealistically high for other accommodations

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

food: as a night person who usually skips breakfast, it was worth getting up early for

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

lower laundry prices would be good and also the english speaking ability of the staff was good but not

the hotel was 100% pet friendly, even had bowls and a bed in case you didn t bring one

staff were super friendly & always ready to help when needed. great buffet breakfast

fruits and juices in the breakfast and very friendly staff were on the top of my list

silent hotel outside of citycentrum. reasonable price. good breakfast.

breakfast was excellent. other meals were good as well.

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the

breakfast was excellent, location too had a lot of amenities like board games, they were able to

the quality of the room and the breakfast was very good.

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

the breakfast was disappointing and the spa prices were high

parking situation could be better but no additional cost so no complains

they have a spa with sauna, jacuzzi and massages

wifi didn t work which led me to look for another place to be able to work since i was on working

they do not provide laundry detergent nor is there a dispenser onsite

having to go to the store to get laundry detergent

complete with kitchen

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

the kitchen was unavailable

the eggs in the breakfast were way too salty and when we asked to make it less salty it was still, too salty

great breakfast location ok

breakfast and charged 2x more than could found at a restaurant or shop within walking distance

no free breakfast

decent wifi

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

on site safe parking (very important)

room service would also be

fast check in, helpful staff, breakfast for free, parking.

good location with parking facilities warm and friendly service!

we also had free parking

you are coming by car, it is complicated to understand how to enter the parking lot because there are no signs

parking, new facilities, location, clean fresh linens, great bathroom

parking available. it was clean and service was very kind

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

it s more like a typical bed and breakfast in an old house

no laundry service even though it was initially told there was

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

i love the fully functional kitchen too

great value, one of the best places we have stayed in bogota, and a lot less that the others,,,parking was a

no room service, no toilet paper, no soap, no towels

plus an excellent laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

only give 9/10 because there is no vegeterian/vegan option in the room service menu

hotel is a large complex with very spacious rooms, great amenities such as the gym, bar and restaurants

when they saw me they asked if i needed laundry service

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

laundry service was amazing

spa and gym were great and had everything you needed

the hotel has 24-room service, gym, spacious and modern rooms

need to update studio information like the phine numbers and wifi passwords

the kitchen was stocked with some of the things we needed to cook some meals ourselves

location very clean comfortable apartments include room service breakfast

kitchen equipment very modest, breakfast not very tasty, many noisy events in the courtyard

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

wifi was very good, which i used for long periods of time

laundry was expensive and the room was very dark.

laundry service was also great

time it was a little bit expensive, and the mini bar was very expensive for a couple of things

is no gym, and spa services are extremely limited, even though they say they have a spa facility

the additional entrance it used to have facing unicentro is now replaced by casino entrance, basically the only

my laundry smelt lovely and the room service was delicious

this time we used laundry services and luggage storage and was excellent

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

location was perfect, comfortable bed, quiet rooms and has a good room service

there is a cozy bar in the lobby

at 9am someone knocked on our door to ask, if we wanted laundry service

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

location, pool and the bed was comfortable

wifi worked great

staff and service, very kind and friendly very professional the breakfast had an excellent variety of fruits

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

doing laundry was also very

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

too expensive cost me 28 dollars to do my laundry, do not want to layover in bogata ever again.

breakfast was good and wifi fast

included breakfast perfect, eggs made to taste, bakery breads, kefir and juices , granola

best mattresses i've ever slept on; elegant linens, spotlessly clean, delicious all-you-can eat breakfast

excellent breakfast

location and price. the breakfast is excellent.

the breakfast was delicious and plenty variation.

great staff. good breakfast. many restaurant options close by.

breakfast included was good but needed a little more variety

with wifi, after an afternoon troubleshooting they finally changed me to another room

hard to access the wifi. one day there was no meat with breakfast.

cons: wifi was trash do not ask them to do your laundry

medium refrigerator, microwave, coffeemaker, stove and laundry area

besides that maybe to include a 24 hour room service

i always stay at the second floor and mostly enjoy suite 206 with the terrace and american kitchen layout

had some trouble connecting to wifi

wifi was not good at all

wifi no working

modern facility, excellent value for money including free breakfast and wifi.

wifi is fast and stable in room and throughout the hotel

the location, staff and the premises were great. breakfast was good

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

i was also disappointed by how long the (expensive) laundry

nice, big room. clean and comfortable. good restaurant. convenient shuttle to airport

bar staff gave me wrong prices for cocktails called the manager who said even if the staff member

nice staffs, nice location, shuttle service great, clean rooms, wifi great

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

a mini bar would have been useful. the breakfast was ok, i would have liked more fruit options.

you could have more variety in breakfast

it comes with breakfast included which is really really good, tasty

clean hotel, modern, nice staff and nice swimming pool

small parking

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

breakfast

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed

breakfast excellent, a little noise because the discotheques close

room comfort. very quiet area. wifi

the breakfast was just perfect

also the cleaning staff knocked on the door at 815 to see if we had laundry

the breakfast

breakfast was ok

room did not have a mini bar, so i had to put some of my food in the general kitchen

good breakfast included

the breakfast area has a good view

s beautiful , good value and i loved the breakfast and the staff, they were always ready to help me with everything

wifi a bit unstable sometimes but overall ok

service in (wifi, hot water, breakfast, noise, ) lack to solutions

the noise traveled from the bar true the hotel rooms

laundry service was overpriced, and no price list was presented

laundry service is available which was helpful

laundry service could have been a little cheaper

breakfast is amazing and hot bath was very helpful especially after workout

i was expecting to have breakfast included. as i do every place i go.

laundry prices were very expensive

location, room view from 6th floor ,fireplace and jacuzzi in the suite.

the wifi cut out every 5min and also there is no heating so cold in the mornings

i guess the only thing is the parking spaces are too small and it was too tight

there was a fireplace to warm up the suite as it gets pretty cold during the nights

breakfast was good

staff and breakfast is great!

location amazing, breakfast normal, not huge but good.

-nice included breakfast including eggs to order

the space for parking

best hotel laundry service i have had for a long time

they are a pet friendly hotel

specifically chose this hotel to enjoy the spa and pool, but it was impossible because a family occupied them

the breakfast was awesome and the water circuit in the spa was well prepared and good for a moment of

specifically chose this hotel to enjoy the spa and pool, but it was impossible because a family occupied them

laundry services were expensive and a hassle

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

friendly staff, clean rooms, simple but nice breakfast. thank you

very helpful with city directions, taxi, handling luggage, and laundry concerns

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very clean hotel. delicious buffet breakfast. well kept rooms and hot water.

wifi didn't work in my room so i couldn't work

weak wifi that didn't reach the upper floor very well

no menu (for room service) available at the room.

a commercially run gym on the rooftop where weights are pounded on the floor from around 6am

excellent breakfast and location

a universal weight machine would be nice in the gym and maybe a treadmill installed also

i decided for this hotel reading the description and looking the photos but the gym is totally incomplete,

was clear in my reservation i needed to use laundry but it was not available

waiting for the breakfast!

returning from a day sightseeing, the room had not been made up, so we decided to wait in the bar area

the food (room service and the breakfast) is very good

lobby, bar and breakfast area was underwhelming

only breakfast until 9am

the staff was excellent. the breakfast was very good. the hotel was very clean.

nice breakfast, very helpful at the hotel.

wifi password was difficult to get.

the gym is a bit old, it should be renewed

spacious room and cozy with a delicious breakfast buffet

i'd feel nervous if i had young kids that liked climbing

breakfast buffet and pool

the kids loved the pool, which was nice and warm

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

excellent breakfast and staff

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

the equipment in the gym was out of order

the gym could be a little better.

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

the spa, the sauna, the turkish bath, the pool, the gym, and the breakfast

spa with sauna, steam room and bubble pool was free included

the roof top pool is not heated.

was great, staff very helpful and breakfast was very good

noisy street since early morning, no elevator, poor facilities, limited breakfast

the breakfast could be much better, i think.

also no ironing board so either use their laundry service or wear wrinkled clothes

the gym upstairs was perfect

really spacious rooms, great bed, amazing attentive staff, bathroom with good products, gym.

room service could be improved

thw staff was amazing! food is great, speedy room service and everyone is super kind

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

es muy limpio y bien ubicado , free parking

was a bar in the lobby with live music most of times and a good bartender

location is wonderful, social areas are nice. room service was good and promptly.

excellent breakfast with very attentive and kind personel. fast wifi.

the wifi is great; had no streaming issues with a chromecast 4

living rooms tv was nice, bed was comfortable and the room service was good and fast.

the food at the sushi bar is simply delicious, i had dinner there every single night, they have live music

the logon procedure to the wifi is a little complicated.

gym was closed due to cleaning at 11:00am.

great wifi, great shower, very clean, and exceeded my expectations for the price as well