parking situation was a little tight but the staff tried to accommodate all of its guests the best

pet friendly

parking area is too small

staff (almost impossible), ac not cooler as supposed to be, stair railing feels loose, not enough parking lot,

i would highly recommend if you are traveling with your pet

wifi was not working, bed was not comfortable, soap and shampoo dispensers were not working, tv

cleaning less and parking

the pool area was gorgeous. i like that the pool was outside are door.

i liked the pool and the food is not that expensive and is good enough

can t complain about anything at all, we would ve loved to have a pizza party at the pool but they required

we were directed to park our personal car at an open parking spot by the attendant who was also very friendly

ac did not function in the room they had a secured parking lot and i got keyed scratch on my truck our stay was

while checking out i asked if i could stay in the pool area for a few more hours i was told no, give me your

pool , beach front

location couldn t be better and the inside pool is on point (heated)

nights free since it was all problems with the jr suite since day one besides couldn't enjoy the pool due to

one of the swimming pool without water.

was five stars in terms of facilities as in gym, restaurant and staff

the restaurant by the pool should get a new cook because the food was not very well cooked

parking was very safe and convenient

the smell in the 3rd floor the confusion with the laundry service

absolutely absurd prices for laundry. for this reason alone i will not stay again

very shortly before midnight, i was awoken by three late primary-aged kids playing chasey down the hotel corridor

com showed that we had free airport shuttle but the hotel staff told was (via email) that didn t have it (so

if you with kids , there chuck and cheese,

when in the pool we were offered cocktails, which were not expensive, but rather well prepared

in the pool the small tiles are falling off one after another

had a wedding , so was very defficult to find a parking lot close to the hotel, the air conditioning made loudy

gym had a brocken treadmill and no space to work out in, even for one person

there is a parking lot

location, restaurant and pool

pool was very dirty with bugs, as if there had been days without cleaning

3 days enjoying the room service and pool service we went to the restaurant installation

it - the rooms were not clean & ready when we arrived - the floor in the rooms were damaged - the pool was not

3 days enjoying the room service and pool service we went to the restaurant installation

emailed the hotel about laundry service never heard back i requested a receipt - never received one just thank

looks old, pool area no clean

as i said, the food selections were ok but the kitchen staff really needs the guidance of a food service

the pool was closed for repairs but it was a bit chilly to go swimming anyway

breakfast was very good, i loved it

the breakfast is fantastic. the beds are very comfortable

pool is small and gets lots of wind

breakfast better than the usual coffee and pastries

the pool was dirty, the water felt slimey. the hotel smelled a lot like pesticide

nice pool as well

day, at 8:30 am, a person would knock on our door to see if we had laundry to send downstairs

breakfast was ok but need more variaty needs more.things to choose from but it was good

) airport shuttle was free and easy to arrange

the breakfast buffet is consistently good

beds are super comfy, the room is spacious, the breakfast is good

were too old, dirty carpet in the room, crowded pool and a lot of noise from hidalgo

fast check in and out lots of parking space and secure clean

i was able to see dead cockroaches on the parking area

tiles missing at the bottom of the pool which is very dangerous

loved the pool, the location was great, the liked how the rooms were already cold, the restrooms were a great

parking!!!!

location- short walk from the airport. arabian nights theme was kinda cool. pool nice.

wifi is not working .. tv not working room smells bad .. drainage water flowing in parking

the breakfast was simple but good.

didn t tasted the breakfast, the staff didint help me to change the breakfast for my arrived date, becouse the

kids loved the pool, but i think you should leave a net

we had such a nice room with a view to the garden pool area oh and the breakfast buffet was

great staff, beautiful pool, and amazing stay!

no wifi in rooms.

the beds are quite comfortable and the room service is excellent, but this hotel has seen better days

the cleaning staff was also very nice and offered daily turndown and laundry service

the place was easy to navigate and the pool was pleasant

staff is unfriendly, i was in the pool area i they told me that i couldn t be there because it was the rule

is very small and breakfast is not good, it says that it includes a really good breakfast but that one they

the breakfast could have a better selection but besides that it was good.

convenient location, large rooms, good breakfast

parking, where it was situated. the facilities where clean

needs bigger parking

breakfast was not maintained during the indicated times

breakfast and location

, bed made of cement , the pillows were beyond terrible ,the blankets smelled, non exisitent wifi , 1 outlet

small secluded pool and gym

room lacking fridge, coffee maker, ice bucket (no ice maker anyway, had to go to the bar for ice)

pool looked dirty. wasn't comfortable using it. beds were hard!!

the parking lot is very small and smelled bad.

and that they said the hotel was pet friendly and aaid there was no grass or area to walk your dog

to be woken early by someone persistently knocking on my hotel room door asking if i wanted laundry done, despite

the location and parking lot

since we had a lot of stuff in our car, it was nice to have a parking garage attached to the hotel

wifi was slow sometimes in the evening, it is the only thing i would improve

value , cleanness, attention, customer service , but the breakfast guys

ample parking and easy assess to the rooms.

the price paid, continental breakfast should be offered before giving breakfast items then wanting to be paid

locarion waa ugly and breakfast was too expensive.

restaurant is ok, a real breakfast!!

gran servicio y empatia de nancy de recepcion, desde que llame para saber si ofrecian shuttle desde el aeropuerto

very clean, the stuff was great and friendly and breakfast was delicious