gran servicio y empatia de nancy de recepcion, desde que llame para saber si ofrecian shuttle desde el aeropuerto

restaurant is ok, a real breakfast!!

closed to port and good location. breakfast was excellent.

the price paid, continental breakfast should be offered before giving breakfast items then wanting to be paid

locarion waa ugly and breakfast was too expensive.

ample parking and easy assess to the rooms.

breakfast was excellent, atually we only enjoy it the last day on monday but it was very good.

this hotel needs a total renovation, my room smells kitchen

did not have breakfast, we did not have time, had to catch a plane.

the breakfast was simple but good.

didn t tasted the breakfast, the staff didint help me to change the breakfast for my arrived date, becouse the

day, at 8:30 am, a person would knock on our door to see if we had laundry to send downstairs

location and the shuttle availability.

shuttle to airport is very convenient

breakfast was ok but need more variaty needs more.things to choose from but it was good

the breakfast buffet is consistently good

absolutely absurd prices for laundry. for this reason alone i will not stay again

the smell in the 3rd floor the confusion with the laundry service

cleanning , zero noise outside , swimming pool , ultra fast check in.. all was great!.

bed was comfortable, and the swimming pool had a nice temperature (maybe a little bit too warm)

liked the location, the space and furniture in the rooms, the internet was fast, it has a large parking lot,

parking is easy and free shuttle was fantastic

3 days enjoying the room service and pool service we went to the restaurant installation

location, large pool

ac, plastic bracelets all the time,we signed a rule sheet but people were smoking at the pool and with glass

we ordered a bit of room service for dinner and it was good

emailed the hotel about laundry service never heard back i requested a receipt - never received one just thank

i found 4 food cockroaches at the gym... ughhh...

the breakfast

looks old, pool area no clean

breakfast was amazing, food was warm and flavorful

had a wedding , so was very defficult to find a parking lot close to the hotel, the air conditioning made loudy

there is a parking lot

gym had a brocken treadmill and no space to work out in, even for one person

pool is small and lack maintenance, water was not clean enough, people there just don't follow

the phone for calling room service never worked

tv reception and wifi was not optimal

the breakfast is fantastic. the beds are very comfortable

nice pool as well

comfortable room, very nice and helpful staff, great location, good breakfast.

breakfast better than the usual coffee and pastries

staff was very professional and friendly, the pool was clean and overall the hotel was safe and quite

the location was excellent, the restaurante was very good and the pool was good

loved the pool, the location was great, the liked how the rooms were already cold, the restrooms were a great

all the facitily was hard to find parking spaces and not comfortable alll

were too old, dirty carpet in the room, crowded pool and a lot of noise from hidalgo

pool and beach areas are also good

pool , beach front

ac did not function in the room they had a secured parking lot and i got keyed scratch on my truck our stay was

we thought breakfast was delicious and varied

location couldn t be better and the inside pool is on point (heated)

the pool can do with more often cleaning.

great staff, beautiful pool, and amazing stay!

excellent staff, lovely tropical atmosphere surrounding pool, good food and neat, cool rooms.

kids loved the pool, but i think you should leave a net

kids loved the pool, but i think you should leave a net

i would highly recommend if you are traveling with your pet

staff (almost impossible), ac not cooler as supposed to be, stair railing feels loose, not enough parking lot,

parking area is too small

pet friendly

parking situation was a little tight but the staff tried to accommodate all of its guests the best

gym was great but there was a tendency for people to play their music extremely loud on the

feel that the pools needed some cleaning, considering the amount of people in the hotel

nights free since it was all problems with the jr suite since day one besides couldn't enjoy the pool due to

parking was very safe and convenient

the new pool addition, its less crowded now! and food at the restaurant its very good.

quiet ( ask for room away from the street)- pretty good breakfast- excellent pick up from airport- really good

everything from booking to parking was exceptional.

breakfast is varied, generous and delicious, including typical regional dishes

convenient location, large rooms, good breakfast

no activities, no jacuzzi, bad breakfast

the cleaning staff was also very nice and offered daily turndown and laundry service

breakfast was a bit of a scam, as the continental meal ends at 9:00 am and is not very good quality

the breakfast could have a better selection but besides that it was good.

the date and time of my arrival with the property, no communication was made regarding the shuttle's availability

breakfast service ways

cleaning less and parking

beautiful facility. nice pool. great restaurant.

can t complain about anything at all, we would ve loved to have a pizza party at the pool but they required

wifi was not working, bed was not comfortable, soap and shampoo dispensers were not working, tv

the shower was phenomenal as well as the bed and so was the pool

to be woken early by someone persistently knocking on my hotel room door asking if i wanted laundry done, despite

parking is free of charge and is very convenient if you traveled to tampico by car

of breakfast offering

not enough tables inside restaurant for breakfast and it was windy outside to use patio tables

and the value, breakfast was delicious and complimentary

small secluded pool and gym

the parking lot is very small and smelled bad.

and that they said the hotel was pet friendly and aaid there was no grass or area to walk your dog

parking for cars.

room lacking fridge, coffee maker, ice bucket (no ice maker anyway, had to go to the bar for ice)

, bed made of cement , the pillows were beyond terrible ,the blankets smelled, non exisitent wifi , 1 outlet