very friendly staff, comfortable room. convenient laundry facilities, convenient location

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had

the laundry room had only 2 machines and one of them were out of service.

poor laundry

tight parking

were told when we checked in that laundry facilities were available but when we checked both dryers were out of

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate,

adequate breakfast nice laundry facilities.

everything was great. smooth check in. friendly staff. good breakfast. clean room!

breakfast was less well-stocked than anticipated.

staff was friendly and helpful, and the laundry facility was good

had laundry facilities

location, pleasant helpful staff, good breakfast, laundry

breakfast was great, room was nice and the staff was pleasant.

clean rooms, excellent free breakfast, very accommodating staff, close location to atomic transit bus stop

laundry on premises

couldn't sleep due to room right next to laundry room and front desk

family and i liked that the location made laundry and food services accessible

booked a stay with accommodations with a pet and asked for a bottom floor and a king bed

wifi did not work at all

the view, the bathroom and no breakfast at hotel at all

loved the free breakfast buffet

it was nice and quiet and we got free breakfast.

we could walk across the parking lot to the casino.

very clean, even though it's old decor. good tv channel selection and breakfast.

beautiful location and walking distance to casino!

close to casino

pool sand spy fabulous room

the kitchen was well appointed

location not far from attractions we planned to visit, complimentary breakfast, and cost

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

they also have a five star spa on location

had talked with staff long before booking asking for spa pamphlets

location, staff, fireplace, amenities. concierges were exceptional.

fireplace in the room was most enjoyable each evening

they offered laundry and had an ice machine towards the lobby

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

we didn't like that the trash can in the laundry was overflowing, you would think that would be a standard task

laundry kind of expensive.

wifi could be better for sure.

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

pool was closed which was a big bummer for our kids since that is the only reason we chose to stay there

poor hotel layout. hard to find. some breakfast items not hot.

my kids liked the breakfast

the room was comfortable. the grab and go breakfast was nice.

laundry room no machines working properly

standard of double tree, laundry facility, proximity to restaurants

friendly staff, laundry facility on site, jacuzzi

room with microwave, refrig, safe, free wifi, and nice small balcony, with 2 chairs and table

parking lot, construction noise too early

am used to having a laundry bag in my room

laundry on the premises was nice

the laundry was clean, which we utilized

i even got a load of laundry done

we used the laundry facilities which were very good

there are no on site laundry facilities

breakfast was really good.

only one way in and out of the parking lot was difficult getting to and from places.

was cost effective to be a 10 minute drive from down town, breakfast was great, and kids had fun in the pool

greatly disliked the inflated pet fees of $25 per dog (we have 2 littles) that was not specified in any description

had a restaurant next door and laundry facilities.

nicely decorated, the bed was very comfy, the room was quiet and it was very convenient to the laundry equipment

good location, clean rooms (and facilities in general), breakfast, heated pool, coin laundry

we really liked - our room and the hotel facilities were to a high standard - especially the laundry (clean

laundry room which is nice to have, we used it

the guest laundry was filthy

the convience of a guest laundry was also a plus

laundry

furniture was beaten up, hair in bathtub, room next to laundry and noisy

the laundry was a little messy but not a huge deal

ability to do laundry at the hotel ($2 washer and $2 dryer)

self-laundry machine on site was a big plus for me

- in general, the property could have been a bit cleaner; and when i did a load of laundry at the property, the

you can hear the laundry room or whatever it is early in the morning right below the bed

i was happy with the guest laundry (2 dollars for the washing machine and 2 dollars for 40 mins dryer) 1 dollar

helpful the room was very nice and the bed was clean and comfy, the breakfast was delicious the laundry facilities

tea, coffee at all times, a little pantry & kitchen area if you re hungry or thirsty, there s laundry and

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

shuttle service back and forth from the plaza , lovely breakfast, free parking, and on site laundry

i liked the room, there is a laundry facility and great breakfast. also a fire place.

requested a laundry bag for room but never received

and i was happy i could wash clothes and be ready to go home with laundry done

loved having laundry facilities

laundry facilities also very good and

laundry done thru hotel is very pricey

breakfast- onsite laundry

the elevator was out of order and the guest laundry area was very dirty.

it would've been nice if they offered laundry detergent (either in a machine or at desk) and change machine

our stay to chill, get some laundry done and visit santa fe

the laundry room was filthy the vending soda machine was empty

have more laundry machines

noted laundry facilities but didn t note they were change machines only with no availability to

hotel has an on site laundry for self service but the machines require quarters to wash and the hotel does not

not like the lack of laundry bags

just that it was far from santa fe downtown plaza and no laundry facilities for guest.

- very clean, spacious, good breakfast, excellent laundry facilities

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

pool unfortunately was not working and the guest laundry dryer was also not working

pool not in service

we had to venture in town to find a laundry place ( which ended up being a positive because it was in the

laundry downstairs had water draining out of the lights and fire alarm in the ceiling and the price

the basement was where the laundry was located and where hotel workers were lodged

the gym is a small room with 2 machines

wifi not reliable. old needs renovations. door keys did not work

someone left there laundry hanging on the stairs railing out to dry

i went to do laundry and i hand to pay for soap and softener

dim lighting, stuffy room smelling of tobacco smoke, no laundry

laundry was right outside my room

only one washing machine, in use, we went to laundrymat

was not able to get to the vending machines and laundry times didn t work

our room was a long way from everything, pool, reception laundry which was

liked that there was a laundry facility

laundry facilities would be nice , easier to get ice

the pool was a plus along with the laundry room

noisy neighbors and rolling laundry carts in front of room at 730 am

free parking of rental car as well

cozy and comfortable with a wonderful breakfast area

fe until well after midnight, but the night manager made sure to meet us and helped us arrange a late check out

wifi good

laundry machines were available for guests to use and they even had laundry soap available at the

as i was traveling cross-country i also appreciated having free access to laundry facilities

the rooms do have physical keys, so we had to be careful not to lose those, and coin-operated laundry is

on site laundry and gym

to use laundry because the machines needed loads of change that we didn t have and hotel couldn t

and coffee being made in laundry room,

cost of the laundry was more than i expected

menu changed daily and always plenty appreciated laundry on

other pluses were availability of laundry room and authentic breakfast

the breakfast was great!

hot water issues and i was doing some laundry after being on the road and the dryer wasn t working

love the breakfast and evening wine. staff very helpful

also the continental breakfast was ok, not hing

the staff and amenities like the shuttle service are great

hacienda and spa was wonderful

bar closed at 9ud83dude48 no guest laundry. we expected more!

charges every night for wifi and parking didn t seem appropriate especially when you don t have a car nor

was excellent service friendly and prompt fireplace in the room was comfortable and

everything was perfect! the pool and bar were our favorite things. quiet rooms.

the spa and pool were actually heated and usable. very nice outdoor pool and 2 hot tubs.

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right

very quiet. has a laundry room.

the grounds are pleasant and the on-site laundry came in handy

the room was nice and the breakfast was very good. we used the laundry and it was very nice.g

pool was closed, laundry room too small, only one of the machines was working

no on-site laundry or laundry/dry cleaning service.

i loved the fireplace

room service, etc) that was out for a while

if you have a pet, this is the perfect place to be

great location, staff, and big rooms. nice pool too.

the laundry facilities were down while we were there, but everything else was better than perfect

thirdly, the laundry dryer did not dry the clothes after 2 hours of being in the dryer

i didn't use the self- laundry, but would have and packed lighter had i known they were there

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

the front desk could keep some change on hand for the laundry room facilities.

in the kitchen was wonderful

comfy bed in cozy room with fireplace

property allows pets and wasn t fully cleaned of pet hair.

in fact we were informed that they were remodeling their kitchen

parking was very limited and a little tricky

great laundry service, both rapid and perfectly presented

pet fee $75 nearly doubling the room cost.

amazingly clean considering the hotel is pet friendly

air conditioner was not working in the entire building, construction, no breakfast, no in-room service

in the covid 19, they charge one time pet fee $75 for the first dog

thing we didn't like was that we thought there was a laundry room available but instead they only had wash &

believe there was an on site laundry near our room that ran all night long making a loud noise like a jet engine

our room was next to the laundry room. didn t enjoy the smell of chemicals.

there was no laundry facilities on site.

need to frequently reset wifi. not a major issue, but a minor nuisance.

no garage in gym.

the bar and restaurant staff aren t particularly attentive for the level of hotel it is.

parking

valet service for our car made it nice as parking is limited and can be hard to find

nice gym, great fireplace, comfortable room, even a dyson hair dryer

location, spa services great!, help with booking restaurants, bar and restaurant

we would have liked more time to spend at the pool and hot tub, but we had a quick overnight stay

only tiny tiny thing was that communications about dining/ reservations/ availability of room service seemed to

decor is traditional santa fe with modern conveniences like good wifi

excellent spa with many services available and easy scheduling

building, lots of charm, fireplace and lounge area to hang out, hot chocolate milk late afternoon in lobby,

perfect time to stay is mid-week. had the new saltwater pool and deck almost by ourselves.

inn and spa at loretto was exceptional

- a wonderful restaurant (everything we ate was delicious without exception) and a very cozy bar in the lobby

in the past water and wifi were free; now it s all packaged with parking for a high daily price to make you

breakfast excellent totally quiet atmosphere

the spa was wonderful the staff was very gracious

breakfast was delicious and plentiful

was great, kiva fireplace and wood was really fun, breakfast was terrific

breakfast was very delicious and servers dahlia and david were prompt and friendly

terrible wifi, laundry broken, pool closed despite it being the lead photo in

strong laundry detergent smell in room - everything is washed with too much fragrance

no breakfast , no laundry

center and laundry and restaurant not functioning due to refurbishment although they are still advertised on

no laundry

laundry facilities were great

style and patio to sit outside and fireplace instead got a brick building in with the office and laundry

pool: hours need to be longer into the evening; also the employee (21 mar, fri) just came in at

wish the pool/hot tub were open later at night

pool was closed, the dishwasher was left full of water and leaked onto the floor, there were paint

the kickback evening meal and drinks, pool, friendly and courteous staff

no bar or room service but right downtown where you can go out and socialize

that we were getting away (from our family/kids) for the weekend and there were tons of kids and families there

but two things should have been fixed, the hallways were dirty with dishes not picked up from room service for

unprecedented value with extensive free breakfast and dinner buffets

was clean, well located, and had many amenities, such as laundry, shuttle, wonderful breakfast, water bottles

laundry was very convenient

the gym and laundry were a welcome addition

laundry facilities and shuttle service

patio for breakfast was pretty and peaceful; our room was spacious and comfortable; the little laundry room was

laundry facilities were great, clean, available

location. cleanliness. patio with chairs. price was good. nice kitchen.

there was a kitchen.

location, cleanliness, amenities but most of all staff and pet friendly

loved having a kitchen and seating area. the property had a fun southwest feel.