laundry facilities were great, clean, available

the pool was great, as was the staff

wonderful location, nice balcony and parking, quiet room with kitchenette.

good location. easy parking

breakfast was a delight due to the cheerfulness of the staff

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right

washer broke guest laundry

breakfast yum front desk staff breakfast staff whole foods next door parking lot rooms laundry

nice to have a laundry facility

very quiet. has a laundry room.

liked that there was a laundry facility

left to do laundry since the one at hotel was being used

32 was next to the laundry/ice machine and it was very loud

laundry facilities would be nice , easier to get ice

our room was a long way from everything, pool, reception laundry which was

i didn't use the self- laundry, but would have and packed lighter had i known they were there

first room they put us in was next to the laundry, out the window was the air conditioning unit and i think the

the laundry facilities were down while we were there, but everything else was better than perfect

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

thirdly, the laundry dryer did not dry the clothes after 2 hours of being in the dryer

hot water issues and i was doing some laundry after being on the road and the dryer wasn t working

of covid situation, pool and spa were closed, everything ese was perfect, professional, staff was the best

nothing. everything was wonderful. the only thing is the spa had to be closed for the covid

parking was difficult

loved the fireplace in the room and the patio

the kitchen and reception staff were kind and very welcoming

great location very comfortable rooms with cozy fireplace amazing breakfast!

staff friendly. pet friendly roomy

just remember it is the drive right after the santa fe brewing parking lot

our room was large and comfortable with a corner fireplace, complete with firewood and kindling

noisy neighbors and rolling laundry carts in front of room at 730 am

first time i stayed i was in a room with a kitchenette and eating utensils

i loved my spacious room as well as the delicious breakfast

cozy and comfortable with a wonderful breakfast area

the jacuzzi tub and the fireplace made it so special

complaint is you would think for the price of a suite / night, that that cost would include a spa package

our breakfast the next day was lovely and included in booking

beautiful lounge area outside the spa in pool area great day or night

spa facilities charged for steam no open steam room pool under construction ;(

spa facilities charged for steam no open steam room pool under construction ;(

thing we didn't like was that we thought there was a laundry room available but instead they only had wash &

there was no laundry facilities on site.

our room was next to the laundry room. didn t enjoy the smell of chemicals.

believe there was an on site laundry near our room that ran all night long making a loud noise like a jet engine

parking was tight but understandable.

center and laundry and restaurant not functioning due to refurbishment although they are still advertised on

strong laundry detergent smell in room - everything is washed with too much fragrance

a guest laundry would have been beneficial

they need laundry facilities on site

some advise for the staff: if you have coin laundry machines for the use of your guests, keep a few rolls of

great laundry service, both rapid and perfectly presented

wifi was awful. the restaurant was closed the two days we were there.

i liked the location to the plaza and the on-site bar and restaurant

property, staff did not tell me wifi information or try to make conversation and making me feel

carpet in hallways and rooms looks old and worn. no coffee maker in the room.

fabulous pool area

ordered room service on our first night there

i don t think there was any staff working in the spa and the gym facilities are in a small room off the

great location friendly staff nice common area with fireplace i got an early check in

the inn was also pet-friendly, and had a lovely goodie bag for our pup (bonus points

no on-site laundry or laundry/dry cleaning service.

there is a lovely lobby with fireplace & water & cookies

the pool furniture was tearing and really worn out.

they did not have room service which was disappointing

wifi did not work in the room

the pull out couch/bed that my kids slept on was lumpy and old mattress

we had a fire lit on one of the nights and enjoyed delicious room service twice while staying there

desk experience is always fast and pleasant, concierge is friendly and knowledgeable, room service is quick and

fireplace rules weren t enough

) we had a lovely fireplace in our room, and we had only to place a call to the front desk for a very friendly

bar closed at 9ud83dude48 no guest laundry. we expected more!

i booked room with fireplace for free and makes relax mood, warming room and enjoyed fireplace with my kids

i absolutely loved the infinite pool, jacuzzis and cabanas

bar downstairs as well as the rooftop bar never seemed to be open when we would try and go which

the room service was pretty slow in the first couple of days but improved after i complained

on site laundry and gym

they have laundry facilities as well

there s also laundry facilities on site

to use laundry because the machines needed loads of change that we didn t have and hotel couldn t

room was 26 and just above laundry and i was awakened frequently during the night with all kinds of noises coming

was clean, well located, and had many amenities, such as laundry, shuttle, wonderful breakfast, water bottles

laundry was very convenient

the gym and laundry were a welcome addition

laundry facilities and shuttle service

patio for breakfast was pretty and peaceful; our room was spacious and comfortable; the little laundry room was

valet parking was the only option. $25.00 per day

wifi was unsecured

great gym

nice gym, great fireplace, comfortable room, even a dyson hair dryer

nice gym, great fireplace, comfortable room, even a dyson hair dryer

breakfast ok. great location. a little more upscale than a lot of other pet friendly hotels.

did not care for the pets being allowed in the dining areas.

wifi is open access to anyone and doesn't require a password

i think if you let customers bring pets to the rooms, you should limit the rooms they can occupy, just like

gym and pool good, and

laundry facilities were great

style and patio to sit outside and fireplace instead got a brick building in with the office and laundry

u all didn't have an out door pool with lots of trees around

very comfortable had all we required in bathroom and kitchen.

pool: hours need to be longer into the evening; also the employee (21 mar, fri) just came in at

laundry was right outside my room

someone left there laundry hanging on the stairs railing out to dry

only one washing machine, in use, we went to laundrymat

dim lighting, stuffy room smelling of tobacco smoke, no laundry

did not have a working laundry facility yet they stated they had one when i booked the hotel

the laundry was a little messy but not a huge deal

furniture was beaten up, hair in bathtub, room next to laundry and noisy

laundry

not ready non existent shuttle service- even though i asked 24 hrs in advance no coins for laundry at front desk

the guest laundry was filthy

noted laundry facilities but didn t note they were change machines only with no availability to

hotel has an on site laundry for self service but the machines require quarters to wash and the hotel does not

have more laundry machines

just that it was far from santa fe downtown plaza and no laundry facilities for guest.

not like the lack of laundry bags

laundry on the second floor $2

paid laundry was somewhat inconvenient although i m glad that it was available.

particularly liked the iced water & tea in reception and that the laundry facilities were immaculately clean

breakfast gym laundry lyft service

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

- very clean, spacious, good breakfast, excellent laundry facilities

pool unfortunately was not working and the guest laundry dryer was also not working

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

breakfast was well prepared

i was happy with the guest laundry (2 dollars for the washing machine and 2 dollars for 40 mins dryer) 1 dollar

ability to do laundry at the hotel ($2 washer and $2 dryer)

- in general, the property could have been a bit cleaner; and when i did a load of laundry at the property, the

i loved the laundry room and the business center.

made use of laundry facilities at $4 for wash and dry in total which we felt reasonable

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

pool and hot tub needed maintenance. water level low and hot tub needed ph balance and chlorine.

pool was nice and clean. food was good. coffee was better. staff was very helpful and polite.

the room was comfortable. the grab and go breakfast was nice.

clean. good breakfast and nice staff.

used the laundry after days of camping in the mountains

the breakfast options were varied and it was great to be able to use the laundry room

laundry room which is nice to have, we used it

good location, clean rooms (and facilities in general), breakfast, heated pool, coin laundry

nicely decorated, the bed was very comfy, the room was quiet and it was very convenient to the laundry equipment

they offered laundry and had an ice machine towards the lobby

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

we didn't like that the trash can in the laundry was overflowing, you would think that would be a standard task

laundry kind of expensive.

parking kind of limited

the laundry was clean, which we utilized

no laundry bags for dirty clothes

i even got a load of laundry done

am used to having a laundry bag in my room

comfy bed, laundry facilities, great staff. everything was perfect!

friendly staff, laundry facility on site, jacuzzi

standard of double tree, laundry facility, proximity to restaurants

laundry room no machines working properly

parking is not good. not enough room to park close by your door

free parking

there are no on site laundry facilities

pet friendly . service was fine. room and hotel were clean.

parking was a little difficult as we were in a pickup with a 24 ft trailer

was cost effective to be a 10 minute drive from down town, breakfast was great, and kids had fun in the pool

parking lot is a bit small as well as the parking spaces with one way in and one way out

our stay to chill, get some laundry done and visit santa fe

it would've been nice if they offered laundry detergent (either in a machine or at desk) and change machine

the elevator was out of order and the guest laundry area was very dirty.

the hotel is clean and had laundry facilities on site for customer use

the laundry room was filthy the vending soda machine was empty

laundry downstairs had water draining out of the lights and fire alarm in the ceiling and the price

the basement was where the laundry was located and where hotel workers were lodged

we had to venture in town to find a laundry place ( which ended up being a positive because it was in the

i was sick with stomach flu and they accommodated my request for early check in

i felt safe in the hotel parking lot

loved having laundry facilities

there are laundry facilities on site

and i was happy i could wash clothes and be ready to go home with laundry done

laundry done thru hotel is very pricey

requested a laundry bag for room but never received

menu changed daily and always plenty appreciated laundry on

and coffee being made in laundry room,

cost of the laundry was more than i expected

other pluses were availability of laundry room and authentic breakfast

customer service was wonderful and if i had had time i would have taken advantage of the swimming pool and sauna

i had dinner from the lunch menu in the bar and the food was truly outstanding and i thought worth the price

gorgeous adobe architecture, with corner open fireplace

the heated pool and spa were not open

great get-away!! spa amazing !!

location, staff, fireplace, amenities. concierges were exceptional.

the casino next door.

spacious room. beautiful building. kitchen. trails.

the gift we were given as hilton honors members was cheesy, waters are free throughout the casino and hotel

beautiful location and walking distance to casino!

the pool was kind of small

the view, the bathroom and no breakfast at hotel at all

it was nice and quiet and we got free breakfast.

convenient to get in and out, great parking and close to the casino

we could walk across the parking lot to the casino.

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour