the free laundry service was a great bonus

they had free laundry service

they even have laundry with soap included in our area

laundry advertised but not working

laundry room equipped with very efficient easy to use washing and drying machines, lake view,

it also has a range of amenities including a laundry area which was great for us

pet fee is $100 when checking in

my grandson very much enjoyed the pool

free coffee would have been good, more staff, bar has never opened no breakfast

it s good to live with the kids

easy parking

parking is a little difficult if the hotel is full.

breakfast was excellent! parking was convenient. the staff was very nice.

side entrance, a solid 5 minutes for the shower to yield hot water, broken pavement around the parking lot

the parking is limited

we used the laundry room with ease (bring tide capsules for sole usages and a lot of quarters (7 per

having a laundry place was also convenient

there were quite a few in the parking lot and it would have been helpful for them and for me

service breakfast included we love the kitchenette, it s such a huge bonus and the pool

they had basketballs for the kids to use

statler wifi did not work. no bag for laundry/dirty clothes

especially grateful that they quickly sent us a shuttle

also the free shuttle from ithaca airport to the hotel helps, the shuttle staffs are very nice

re: airport shuttle was uncoordinated every time

interiors were a little dated. gym - very small.

room and hotel facilities (also a chance for laundry without bankrupting)

cleanliness, on-site self laundry, free parking, good location.

good location, spacious room, terrific gym

parking is across the street from the hotel and since it is also a public parking is not kept up to

we loved the hot tub and pool

the service is terrible. i had issues with the ''same day laundry

no laundry room.

good wifi, charging slots available

pet friendly, provided our dog with welcome pack (dog treat, toy) great location with multiple

they have shuttle buses to the campus and the airport.

the laundry room is small with only one set washing and drying machine.

beds were comfortable, room service was good.

there was a small snack bar in the lobby but it was 1am and noone around to purchase anything

and wifi were out for most of our stay

room decor, spacious, updated bathroom with great lighting, free wifi, best central location, comfortable beds

laundry detergent for bed to strong, not suitable for people with allergies

hidden in closet, lots of noise in the hallway: our room was on the hallway with worker areas and laundry

there were no guest laundry facilities

details of their lives and their conversations were held outside our door which was opposite the laundry room

1. no pet friendly. 2. no electric outlet for charge my phones and use the computers.

the breakfast was good

breakfast was good but not excellent, little bit simple

great breakfast and comfortable surroundings

i didn't care for the breakfast but that was only because it was pre-fabbed food

the staff at the front desk, to the attendant at the breakfast, to the maids

could use a bigger guest laundry room with a few machines.

kids inside and outside of the hotel until late at night doing a scavenger hunt and what looked to

great room, friendly staff, free breakfast, wifi, pool, gym, parking

could of plowed the parking lot a little better

the pool is small but we did not use it, so this was not an issue for us

switched to another room, they put us to the room cross from hotel laundry room

theres no laundry & gym.

needs a lot of updating. room was across hall from laundry and noisy. ac unit needs cleaned.

pillows were like little kids

breakfast could be a little bit more diverse.

stores were close by. laundrymat 24hrs was great. fast food

the front desk staff explained that it was the noise from the laundry room located right under the room

gym was way to small

small pool but it was empty

small pool

good facilities - laundry room, fitness room and indoor pool

clean & spacious room. laundry machine is very new & good to use.

laundry room was not working

laundry wasn't working. refrigerator missing a shelf - couldn't hold cake box.

nice hotel , pool , laundry room , comfort and big room

the laundry room looks brand new and well-maintained

the room was really big. there was a self service laundry

free laundry

in-house laundry also available

lack of help (i assume) necessitated that she was also doing laundry out of earshot of my

the fargo bar is open every day but closes at 8 pm

fireplaces in the lobby

no cable, no room cleaning after 200 pm, room was small, gas fireplace

out onto the lake from my room; parking right in front of inn; staff so incredibly nice

my expectations regarding the professionalism of staff, the cleanliness of the properties, the spa and restaurants

the pool being 3 foot depth

pool was nice except for the 3 foot depth

people coming to the pool and being rowdy.

and staff outstanding breakfast and morning staff outstanding great parking comfortable

the pool was very cloudy . otherwise everything was great!

the laundry room and gym were clean and and a delight

was torn in our room, wet bar sink was backed up, towel rack was ripped from wall in bathroom

awake we could hear them laughing and screaming and splashing g this sunday morning the 26th the kids wanted to

comfortable beds in non smoking rooms. great location and free parking

of the staff had zero patients for the kids and were extremely rude to them and very condescending to the adults

smelt like mildew future was chipped and old desk chair was old and broken called for plastic laundry bag

staff was extremely hospitable and nice with excellent quality rooms and bedding, great breakfast, and an overall

the breakfast options were plentiful

vary clean great breakfast

the pool was the perfect size and was heated

easy to navigate for a family of 5 with young kids

the rooms are moderate at best, no room service, no cleaning service but the the rate of stay did not decrease

staff was friendly - full kitchen in our suite was awesome

as guest we did get a discount but i wish i had only bought for the kids as most of the activities are to small

loved the decor and layout of the space. kids loved the water park. rooms were very quiet.

laundry was available to dry swimsuits after pool time so we could have dry suits the next morning

i was in the laundryroom one day and the coins were stuck and duane helped me out, he was both helpful and

friendly front desk staff. very clean hotel. plenty of parking.

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check

great service. convenient parking. room amenities great buffet

having facilities for laundry and a nice exercise room

guest laundry was out of order

) appreciate the good, speedy wifi connection

no breakfast, no pool, room service was poor

wifi was spotty, the room could have used more lights.

laundry room washer & dryer are ancient

room service came in and replaced the towels but didn t make the beds

pool and gym are great

the breakfast was good and the staff was excellent !!

in the restaurant did their best to accommodate for breakfast, the manager was working with a brand new staff

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

really isn't a bed and breakfast as breakfast was not served

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

location was ideal and pet friendly!

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and