rooms were clean & comfortable and stocked with all needs except a bag for dirty laundry

no microwave in room , no laundry facilities

like that when you need to do laundry

no laundry facilities

and very clean, the whole building smells nice, good breakfast, gym, easy access to elevator from parking

laundry room was very convenient

liked how the laundry machines were free to use

loved all the amenities: pool, office/work room, cubbard supplies.

parking in front for checking on was non-existant. parking lot was well lit, however.

ample parking

better signage laundry location etc

it is good to have the opportunity for doing laundry there

clean fitness room with available towels, outdoor pool

were exceptional, pet friendly, great staff were very welcoming after a long day of traveling

breakfast was good we were a little late to it

love the breakfast, and the staff was so professional.

they could get a few more thing in the gym

breakfast with a lot of choices

parking was also good. no complaints.

breakfast was fine, we wanted to be close to the interstate so location was great

i used the laundry facilities and even that room was clean

no breakfast, no pool, no washing facilities to do laundry not the greatest value

there were homeless people sleeping in the laundry room that they had to lock out

free contential breakfast, friendly staff, cleanliness, on-site laundry facilities, on-site exercise facility

the laundry machine is to high

they allow pets for a nominal fee which was nice

though there was wnough parking

there is adequate parking and nice amenities and pool

think i was in a pet friendly room, wasn't informed of that

parking lot was a bit small and due to my daily schedule keeping out late i had to park farther

comfortable room and the breakfast was excellent

pool under reno, but otherwise a great stay

staff, very clean, good breakfast with plenty of choices, good size bathroom, plenty of hot water, and great

little hard to find the drive way, you pull into another hotels parking lot that shares a drive

great breakfast and clean rooms.

only one ice machine in the laundry area. ones on each floor inoperable.

roaches mold in the tub dirty laundry in bathroom

friendly and helpful staff, made change for me for laundry, helped with a reservation issue

no air conditioning in the elevator and the laundry room was probably 95 degrees

i was there long enough to use the laundry

noisey, our room was next to a laundry used by guests

the laundry only takes quarters and the price for one load is way too high

liked the decor, the layout and laundry facilities

there was a guest laundry

is okay but surrounded by other less-expensive hotels that made it difficult to reach the right parking lot

laundry was accessible

great breakfast. a very nice benefit of staying there.

customer service, breakfast, & pool was okay

gym was under construction during stay

the room size was great. the breakfast was delicious.

liked that the property had kitchenettes in the room and onsite laundry facilities

laundry facility very good and reasonable cost

the laundry on the premises was easy to locate and use

new , clean with full kitchen in room

claim to have semi parking but not the easiest to get into

ground level parking right by the room

the continental breakfast had very little to

the quilt was full of cigarette burn holes even though the room was non-smoking

booked a smoking room and had no ashtray

reserved a non-smoking room and when i arrived to check in they had given my room to a

kitchen was very lightly stocked with only basics.

full kitchen and living area - the amount of space

there was a full kitchen with granite countertops, and a fold out bed and chair

also had terrible odor in kitchen, turned out to be under the sink; maybe leftover garbage

we stayed a full week, we liked having a full kitchen to cook in

laundry facilities were very expensive

someone was doing laundry at 4 am. we could hear it. also, no coffee pot.

no change machine in laundry

the outside was was well lit since we went through the side doors to our room from our parking spot

was given no access code for wifi

then after we had about 6 people in line to register i went back and found a person in the laundry room to go

free laundry and it felt like staying at home

free laundry was the highlight

areas were not clean; laundry machines smelled brutal

the gym and laundry room was very helpful

full size refrigerator and stocked kitchen is handy for families 4

breakfast was nice. location was great for shopping.

location is great breakfast was good good parking all looked very nice

the hotel is also pet friendly, which is a huge thing for us considering this was and will be our main reason

the kids loved the fire pit, hot cocoa, and pool, too

we did not eat breakfast but everything else was excellent!

free parking

pool smelled like old dirty feet, so bad my fiance was only in it a couple seconds and we literally

breakfast was not included with room

is shared by holiday inn and avid, customers of avid received free breakfast, and avid is pet friendly

we enjoyed the pool, comfortable bed, and friendly staff.

good breakfast with many options

and in downtown nashville, recommended a good place to eat, informed me of the breakfast and of wifi

recommend more variety options at breakfast

was a noticeable oily looking film on top of the water in the pool which meant i could not use it

they had a nice pool and 24 hr laundry facilities which we took advantage of

staff was friendly, and we found the laundry very convenient as our stay was a week long

laundry facility was very inexpensive, only $1

wifi kept going in and out

immaculate, convenient to nashville. safe parking and wonderful beds!

too many things were being repaired - pool, guest laundry, guest printer..

the laundry services were broke

easy accessibility . great breakfast! jessi ann very helpful and kind at front desk!

was not pet freindly

the wonderful breakfast could've had more protein options

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

the room was very clean, staff was so nice and the breakfast was hot and good

limited options for breakfast

one bar of soap in the entire room

breakfast options was very average and expected

collection of trash and laundry.

cleanliness, staff, laundry room, etc

not easy to get logged in to the hotels wifi

breakfast could have been better, and the handicap lift in the pool did not work

breakfast - lots of choices and variety room - clean!!

parking lot is pretty far from the front door

parking was free

it was like going to a spa!! the fire pit and waterfall out back and the pool was exceptional!

i didn't get a chance to experience the swimming pool or gym for social distancing reasons but the on-site

would have liked a hot tube for myself but kids loved the pool

vending machines were in the laundry room for bottled water and snacks

the dinning area was very clean, laundry facilities were easily accessible and free

laundry facilities and gym equipment

vending machine and laundry room were hot and the dispenser for laundry soap etc

breakfast could have lasted a little longer

was an odor that felt like it was hiding something like smoking

non-smoking room had been smoked in. our sinuses were bad. repairs needed

paying for pet

breakfast was solid

the staff was very friendly and helpful. breakfast was very good.

thing was not being told what i was allowed to do as in the gym or pool etc

staff is excellent! breakfast lady was fabulous!!

everything was great! friendly staff, great breakfast, pool and clean!

fan in bathroom was noisy pool was closed

we did not eat breakfast.

the hotel was craxy busy with lots of kids running around but the staff continued to clean and keep things

the parking lot isn t very

gym small but has enough to do a short workout

) roaming the hotel parking lot and facilities, making ride comments on the elevators, etc

the wifi was great and the tv s. in the rooms were really big

new very clean facilities. heated pool was great! staff was very helpful and friendly.

that there weren t any bar seats

the bed,the breakfast.

it's clean, comfortable, great staff, great private location and great parking

didn't eat breakfast

room was very big and very nice was also very clean with two levels a laundry room ice machine and pop machine

made a reservation for 1 room for 2 people, non smoking

people downstairs in the parking lot having some sort of domestic dispute

the only rooms that had the jacuzzi tub were smoking rooms

smoking in rooms

breakfast was good. staff was very good

breakfast was excellent; good variety and plenty of seating

the staff was so friendly and helpful, the hotel was clean and looked brand new, the breakfast was one of the

breakfast was exceptional

breakfast was delicious with good choices

the only thing i didn't like was a separate laundry room

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

everything , breakfast, laundry was

housekeeping brought us towels once they were ready from the laundry

up on the 3rd floor laundry breakfast work out room pool

the indoor pool

access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

no laundry room

i wish there were laundry facilities in the building

no laundry facilities

no laundry facilities and uncomfortable sofa bed.

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

it had laundry facilities.

we asked for extra blankets the staff told us they did not have the key to the laundry room

onsight laundry

the tv and wifi.

room location on ground floor, next to laundry and ice machine, without much light or any view at all

no laundry is available

clean and comfortable room with a swimming pool and laundry facilities!

poorly placed ice machine and laundry machines right next to the room for added disturbances

laundry was outside

having laundry onsite is convenient

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

and some appear to have stains that either got on in the laundry or maybe they weren't laundered at all

we ended up going to a laundry mat

location of the room was an issue only because it was directly next to a laundry room that was going most of

closeness of laundry area to my room.

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

bed - clean room - area seemed safe - handy laundry facility

the kids enjoyed the indoor pool on a cold gloomy day

breakfast was amazing!

work perfectly especially in this hot weather, free breakfast, fitness room, laundry, clean room and bathroom

the location of the room, the hotel laundry was on the same hallway

guest laundry

laundry, exercise room, convenient to restaurant, live music and supply store

the laundry unit was out of order :(

they had laundry facilities there and it was very helpful and convenient

had a laundry facility which was very useful

of nice features with laundry in fitness center, modern decor, very clean

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

no laundry bag

shuttle was very convenient

no free breakfast

airport shuttle. very nice timing.

airport location shuttle service to and from airport clean modern rooms

their inefficiency-no one answers the phone -hence no shuttle as advertised so a $30 taxi fare

would have been nice to have been pre told how much the guest laundry was and that it only took quarters

staff were lovely, i needed some quarters for the laundry, and the amazing lady on the reception went to her

had to go to front desk to get laundry soap , containers were empty

laundry facilities

laundry room available

liked that they had a laundry room

laundry bag for the room would have been nice

breakfast, laundry, room size, airport shuttle was great

laundry as the washer would not work( accept the money) i did not find this out until after i had

there is a laundry room , indoor pool and fitness room food room has board games

no guest laundry

there was no laundry to wash and the pool was green during the summer

did not have a guest laundry

room service

had a small bar to get a adult beverage, was nice if you

in at 9 pm trash on floors dirty laundry in halls

plenty of parking, laundry, gym and pool

guest laundry available very handy - $2

i had to go to the front desk after 2 days of no room service!

heated pool & hot tub, room was well placed and comforting

also, if you use the laundry onsite the dryer is not working very well and the cost to use is a little expensive

very loud, i'm assuming from the laundry on the first floor, i couldn't hear the person checking me in

were put in room next to laundry and fitness rooms

were trying to spot clean, however, it did not dry in time and made the room smell like damp laundry

to get clean towels if asked i was told all the way up till the day i checked out they where in laundry being

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

room was too small and we were next to the staff laundry room which was very noisy

we also got to use the swimming pool and the gym

low water pressure in shower and laundry was out of order

self serve laundry was expensive

we tried to use the pool and there was a dead lizard in the pool. we didn t use it.

that the 4am shuttle to the airport was on time

breakfast was delicious

laundry was cheapest we found at $1

free airport shuttle. laundry room breakfast bed comfort proximity to airport

laundry, gym and internet/printing facilities also good

the price was reasonable and i liked that they had a self-serve laundry room for us to wash our clothes, as

location, breakfast, laundry, and airport shuttle

liked the quick check-in and that it had items such as a laundry center to wash clothes

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

laundry facilities were great and the room was a very good size for relaxing after a full day of

reason we booked this room because it stated pet friendly, but didn't state a pet fee

pool could have been cleaner it has a greenish tint but the kids still swam and it was fine !

very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.

was great, the suite was very big and comfy, very clean, staff was great and good breakfasts

the floor in the kitchen was sticky

$87 fees $75 for pet and $5 parking plus tax $7

wifi service was spotty is really the only complaint

i recommend the hotel for families with kids

there were 12 of us 6 adults 6 kids and they were more than welcoming ♥️ and did i say the location was a

pool on the rooftop was also gorgeous

access from the bna terminal, clean rooms, late check out available for a fee, restaurants on site

wish the pool was open

airport shuttle is so nice

the gentleman who took me to the airport on the shuttle was very kind and helpful as well

clean, new. breakfast.

the shuttle driver arrived a few minutes late, and we had early morning flights.

wish there was a shuttle to broadway area.

didn t provide a laundry bag for dirty clothes

room was everything and was very spacious and i love the way they served breakfast complimentary and becuz of

location breakfast shuttle

hotel offers an airport shuttle

pull out sofa, well designed room space with sink outside the toilet/bath room,, nice outdoor pool, kind and

only thing i can say is to maybe have a change machine to get quarters for the laundry

only thing i could see that could be improved is making it easier to get change for the laundry room

8/20 overnight worker was a bit overbearing when using the laundry facilities.

he kept following us and kept a close eye when we were heading back and forth to laundry mat

great staff nice gym

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

went to use the laundry area and there was no change machine, front desk had no change available

unable to use laundry because they could not get anyone to fix it on sunday

when we asked to purchase laundry detergent to wash our clothes; they were out of that too

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

brand new laundry room

room was clean & smelled fresh used the laundry facilities & was impressed

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

next door to the laundry facility

had laundry facilities

know this is knipicking, but the staff, especially the bar tender made me (and other guests) feel like we were

full bar and pool table area

i love the pool area

it s up on a hill. had a room facing the pool but it was full of leaves since it s closed

our kids were in bed and it woke them up/scared them

noisy (room next to the laundry and pneumatic still all day long

close to the airport and about 5 miles to the city centre, we had hire car but there is a shuttle bus from the

nice pool and workout area

cozy, comfortable rooms, loved the pool and fire pit, and the staff were great!

we were the only people in the bar area waiting for an uber and the bartender was extremely abrupt

have used a customer laundry area

amazingly big property. so many restaurants, water park, game area. children will enjoy.

negative was the early closing of the delta delight yogurt shop, hundreds of young girls from the gymnastics

the spa was amazing!!!! couples massage with my husband!!!

that the spa was booked up

we couldn t even use your laundry facilities bc of how sketchy the place was

leak from the air-con which soaked the carpet, toilets were not cleaned right, facilities (laundry/vending)

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

even the laundry room was dirty

laundry room was clean

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

no clean towels and no proper response from the manager. pet fees extremely high.

however, the hotel allowed my kids and i to have breakfast the following morning

no laundry

it was a bed but not the nicest place no laundry facilities

the benefit of a laundry we can use is first class

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no guest laundry and staff wasn t very present

the dryer in the laundry room didn't work

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

should be change machine and laundry soap dispenser

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

the laundry facility was caked with mold and the dryer was broken

not breakfast

kitchen facilities

the kitchen

breakfast was lacking , could have been better.

grab and go breakfast wasn t that great.

only 1 ice machine. it's on the first floor in the laundry facility.

to do two loads of laundry but when i put quarters in they got stuck

great guest laundry, which is very reasonably priced

did not like the fact that change is not offered at the desk for the laundry amenities

quality for price, good breakfast and very quiet rooms.

were alot of druggies there i went to do my laundry and there was a homeless man asleep on the

ground floor room. basic breakfast. laundry facility. very friendly and helpful staff.

ask me if i wanted front or back, jamie head of house did a good job on my room, and michelle in laundry was

did not have change to use the laundry

there are laundry facilities on site

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

no laundry.

they couldn t provide anymore because laundry had gone for the day

they have a nice pool area and a bar which makes it great for our little getaways from the kids

had a huge lobby and then the area for breakfast and the gym were very small

no breakfast or laundry facilities. pool and hot tub closed at 9

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

i was also surprised their was no laundry room, despite having a fitness center

able to get to the grand ole opry and not fighting the traffic and parking

window smashed in lot. lack of secure parking will keep from re-visiting

parking was free

i asked for a non pet room and they said they couldn t accommodate that

close to the airport. room and breakfast were great. staff was friendly.

well lit parking lot and halls

i got a $10 roll of quarters to do laundry and it was short 50 cents

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

the rooms were spacious. the laundry room & fitness area were easily accessible.

laundry facilities were a plus

marijuana, property's outdated, no wifi , pool broken and we payed almost 300

although i didn't make it to breakfast, it is available

pool was freezing.

the gym could have been bigger with more equipment and a bar would have been nice.

it doesn't have laundry

if i had to choose something it would be there is no laundry service

no laundry facility for guests

wasn t the cleanest no laundry bags, no do not disturb sign, toilet stopped up first time we used it, ac unit

no laundry machines