access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

the only thing i didn't like was a separate laundry room

housekeeping brought us towels once they were ready from the laundry

everything , breakfast, laundry was

up on the 3rd floor laundry breakfast work out room pool

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

after room service was there we always had to go to the office they'd only leave 2 towels/ 2 washcloths

it had laundry facilities.

onsight laundry

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

we asked for extra blankets the staff told us they did not have the key to the laundry room

at front desk worked with me for early check in which i appreciated very much

poorly placed ice machine and laundry machines right next to the room for added disturbances

no laundry is available

clean and comfortable room with a swimming pool and laundry facilities!

room location on ground floor, next to laundry and ice machine, without much light or any view at all

laundry was outside

location of the room was an issue only because it was directly next to a laundry room that was going most of

and some appear to have stains that either got on in the laundry or maybe they weren't laundered at all

t like that our room was small and right by the laundry room for guest cause at 1:15 am it was loud

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

was right next to laundry so it was a little noisy late into the night

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

bed - clean room - area seemed safe - handy laundry facility

closeness of laundry area to my room.

also the following day late in the evening we had to call room service to come and clean the room when they had

my kids loved the pool and didn t want to leave it

laundry, exercise room, convenient to restaurant, live music and supply store

the location of the room, the hotel laundry was on the same hallway

the laundry unit was out of order :(

need to do lots of laundry now when we get home

laundry facilities were good

the breakfast was good as well

stay i shouldn’t have to pay to park first time for me, i did not like i had to pay if i wanted breakfast

we did not use the pool or fitness center

they let me check in early because my room was ready and the breakfast was super delicious.

their inefficiency-no one answers the phone -hence no shuttle as advertised so a $30 taxi fare

they had laundry facilities there and it was very helpful and convenient

no laundry bag

had a laundry facility which was very useful

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

of nice features with laundry in fitness center, modern decor, very clean

staff were lovely, i needed some quarters for the laundry, and the amazing lady on the reception went to her

need to have change for the laundry at the front desk

they never ran out of anything so that was really nice so i like that they had laundry on the premises

had to go to front desk to get laundry soap , containers were empty

laundry facilities

there is a laundry room , indoor pool and fitness room food room has board games

laundry bag for the room would have been nice

breakfast, laundry, room size, airport shuttle was great

laundry as the washer would not work( accept the money) i did not find this out until after i had

laundry room, staff, free breakfast

there was no laundry to wash and the pool was green during the summer

no guest laundry

did not have a guest laundry

good shuttle to the airport clean comfortable room

didn't know you have to pay a daily parking fee if you leave your vehicle and use the shuttle,however the fee

plenty of parking, laundry, gym and pool

in at 9 pm trash on floors dirty laundry in halls

guest laundry available very handy - $2

pool clean, gym clean and room clean up

outside needs help lots of trash on parking lot and grass , cigarette butts outside back pool

also, if you use the laundry onsite the dryer is not working very well and the cost to use is a little expensive

to get clean towels if asked i was told all the way up till the day i checked out they where in laundry being

very loud, i'm assuming from the laundry on the first floor, i couldn't hear the person checking me in

laundry piles around our room when we checked in

were trying to spot clean, however, it did not dry in time and made the room smell like damp laundry

liked the quick check-in and that it had items such as a laundry center to wash clothes

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

laundry facilities were great and the room was a very good size for relaxing after a full day of

that was available for my kids to stay in was torn

reason we booked this room because it stated pet friendly, but didn't state a pet fee

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

room was too small and we were next to the staff laundry room which was very noisy

i love that there was free parking

self serve laundry was expensive

low water pressure in shower and laundry was out of order

the breakfast. the gym. the air conditioner was loud enough to keep out any noise.

the wifi in the room didn't work

excellent staff shuttle

the pool breakfast the staff

the full kitchen was nice

breakfast was better then any other hotel breakfast

hotel staff was friendly. room was nice. the breakfast was very delicious and great variety!

everything was wonderful, comfy bed, comfy sofa, clean kitchen

free airport shuttle. laundry room breakfast bed comfort proximity to airport

needless to say i never received my sheets that i asked for so i wind up washing them in their laundry facility

laundry was cheapest we found at $1

location, breakfast, laundry, and airport shuttle

laundry, gym and internet/printing facilities also good

easy location off the interstate with tons of parking

the gym was in very good shape

convenient parking is at a premium.

would have liked a hot tube for myself but kids loved the pool

it would have been nice while my older kids were in the tub

the laundry services were broke

too many things were being repaired - pool, guest laundry, guest printer..

breakfast was good and parking was convenient

the breakfast was good

two out of 4 workout machines in the gym are broken

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

i had no wifi or cable tv to

they let us bring our pups with us. it s clean and has a kitchen right in the room. very nice.

no dishes in kitchenette, unable to cook

the breakfast.

didn t provide a laundry bag for dirty clothes

wifi sucked 100%

restaurant in the hotel. breakfast was awesome. bed was cozy.

we arrived later than expected and the kids wanted to swim, and the staff was so helpful

pool was out of operation!

actually served breakfast and had the spa open

this hotel doesn t have a swimming pool.

parking

i know there is nothing you can probably do about it, but you really need a pool

appreciate free parking

collection of trash and laundry.

cleanliness, staff, laundry room, etc

not easy to get logged in to the hotels wifi

renee had the task of serving breakfast and she was extremely good at providing a good tasting, plentiful

night parking fills up quickly

he kept following us and kept a close eye when we were heading back and forth to laundry mat

only thing i could see that could be improved is making it easier to get change for the laundry room

only thing i can say is to maybe have a change machine to get quarters for the laundry

8/20 overnight worker was a bit overbearing when using the laundry facilities.

my kids wished the pool was a little deeper, but it wasn t a big deal

they had a nice pool and 24 hr laundry facilities which we took advantage of

laundry facility was very inexpensive, only $1

staff was friendly, and we found the laundry very convenient as our stay was a week long

we appreciated the continental breakfast also

the room was very nice and clean..beds were comfortable. breakfast was great.

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

laundry machines overpriced

when we asked to purchase laundry detergent to wash our clothes; they were out of that too

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

went to use the laundry area and there was no change machine, front desk had no change available

said view of pool not true

i love the pool area

was pet friendly

said pet friendly but then at check-in was informed there was a $50 fee for pets - mentioned nowhere on

full bar and pool table area

room was clean & smelled fresh used the laundry facilities & was impressed

brand new laundry room

had laundry facilities

next door to the laundry facility

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

noisy (room next to the laundry and pneumatic still all day long

pool area was very nice and towels provided was great beds were very comfortable the market at

we were the only people in the bar area waiting for an uber and the bartender was extremely abrupt

actually have room service

cozy, comfortable rooms, loved the pool and fire pit, and the staff were great!

our stay was short and i would have love to enjoy the internal amenities within the hotel: gym; restaurants,

i recommend the hotel for families with kids

only thing to note is that the rooftop pool is a little small

love the rooftop bar and

the pool was not open

leak from the air-con which soaked the carpet, toilets were not cleaned right, facilities (laundry/vending)

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

we couldn t even use your laundry facilities bc of how sketchy the place was

even the laundry room was dirty

laundry room was clean

there are laundry facilities on site

were alot of druggies there i went to do my laundry and there was a homeless man asleep on the

did not have change to use the laundry

ground floor room. basic breakfast. laundry facility. very friendly and helpful staff.

and the little mexican or iranian woman claim she works in the laundry kept coming in my room when i'm not there

the breakfast was a little on the small side. 7am and left with 1 choice for hot food.

parking.

think the pool should open earlier than 10 o

no one working in bar in the early saturday evening

microwave in the room , sheets was not changed in one of the rooms because pet was everywhere

breakfast was fine

not enough staff. bar was closed because there was not enough help

brand new property and has great amenities as well as a restaurant bar in the hotel.

the front desk didn't know the times when the bar would be open

no breakfast.

no laundry room unfortunately, but that's not a big deal. tv wasn't that great.

if i had to choose something it would be there is no laundry service

laundry is not working.

guest laundry option

no laundry facility for guests

no laundry.

they couldn t provide anymore because laundry had gone for the day

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

kids running up and down

nice, even pet friendly

excellent location. room was ok. able to get extra pillows. laundry facility nice. parking good.

full size laundry onsite

failed fluorescent vanity lighting, nice fireplace was inoperative

it was ants in the kitchen on the counter by the refrigerator,on the table by the fireplace ,all in the trash

the breakfast buffet was varied and excellent

laundry room noise which the staff stopped.

the pool and restaurant and bar

need music at the pool!

ordered room service for dinner and the food was delicious

traveling with 5 kids was a little winded, especially with the car seat, but i truthfully could not complain

i was able to do laundry aswell the pool was great the staff was so nice

get to the elevator to our room, we had to pass the laundry room, kitchen and housekeeping carts

only one washer and one dryer for the guest laundry service.

on site laundry facility for guests 9

had to wait for extra towels. they were in the laundry.

the kids loved the fire pit, hot cocoa, and pool, too

kitchen was amazing

the room was spotless and clean. kitchen was very well equipped and orderly.

great breakfast

clean room. good breakfast. friendly, helpful staff.

the laundry facilities were much appreciated, because we hadn't packed enough clothes for an extended

when a family member used the guest laundry facility some items were stolen

is not i don't like it but atleast maybe the laundry soaps for laundry can be included in the room rate if its

like the room, the bathroom, the 24hr gym and pool were great additions

i think the dowtown location attracts more diners and drinkers in the evening, so the kitchen might be staffed

asked for more towels, didn t get them, was told we had to wait til the laundry staff came back the next day

if you need to do laundry is only 2 for wash and 1

might want to add a little more in the bar area

wifi was really poor, ac was really loud/had a ringing noise. everything else was great!

realized after checking in that it s pet friendly

very questionable people hanging around the hotel, looks like homeless people do some of their laundry at the

laundry facilities

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

laundry and fitness room on site

they did the breakfast is a really good breakfast and they supply laundry facilities

complimentary breakfast was out of food by 8a on 2 out of 3 days i stayed

the kitchen (and cleaning staff) spoke no english and were a bit rude when we asked about refilling

laundry left outside our room in the hall over night

had no soap or laundry bags

shuttle to & from airport is great

breakfast buffet and omelette bar every morning, and the included cocktail hour in the evening

close to the zoo. comfortable and clean. the kids loved the pool.

free laundry was the highlight

told that the cleaning staff did not do laundry early that day so we were freezing that night even with the

free laundry and it felt like staying at home

the gym and laundry room was very helpful

then after we had about 6 people in line to register i went back and found a person in the laundry room to go

laundry machines were free; inside/outside pool were nice; conveniently located to downtown and

the guest laundry was a complimentary service, which was amazing

value for money, free parking included, pleasant swimming pool, laundry facilities.

you turned around it was something new or cool like the laundry station was free amazing, the pool was amazing

nice room. nice hotel. good staff. free laundry facilities. not too far from nashville.

have used a customer laundry area

great food, amazing spa, live music, just the perfect getaway

water park was fun, but lines can be loooong.

no gym except expensive

outstanding, huge resort. beautiful gardens, promenades, pools, plus.

the dryer in the laundry room didn't work

laundry room on first floor

should be change machine and laundry soap dispenser

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

i was also surprised their was no laundry room, despite having a fitness center

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

no breakfast or laundry facilities. pool and hot tub closed at 9

we had an exterior room which the kids loved

did not like the fact that change is not offered at the desk for the laundry amenities

only 1 ice machine. it's on the first floor in the laundry facility.

to do two loads of laundry but when i put quarters in they got stuck

great guest laundry, which is very reasonably priced

breakfast was very good

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

good location for golf

loved all the streaming tv options, kids enjoyed them

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

the benefit of a laundry we can use is first class

no guest laundry and staff wasn t very present

no laundry

it was a bed but not the nicest place no laundry facilities

cool if there was a plastic bag for dirty laundry

there were no laundry srvices, which seems odd for an

lastly we came on a prom night and stayed on the same floor as some really rowdy kids

the pool was clean, the front desk is nice

the bed, pool, staff, etc

there was a guest laundry which was great when travelling

hotel had a laundry on site for customers

room service nocking on door at 8 am to see if we needed

was nice, quiet, free parking and breakfast

there was just the best lady working the breakfast (she called herself

your laundry bins

they even have a laundry room where you can do your laundry

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

perfect location. the parking lot to opry mills and grand ole opry is just across the road.

didn t like how the pool was not heated

raw sewage the laundry facilities took my money but didnt wash my clothes had to go to laundromat they refused

my clothes stolen from laundry and then somebody breaking in my room and stealing my stuff

had empty and full beers, food laundry heck i asked if someone was staying in it

floor was sticky the light switches had a sticky material, they charged $15 per pet, there were stray cats

to charge cell phones or anything frigerator barely works shower leak couldn't hardly find parking because they

laundry facility was great since we were there for a baseball

my kids were very happy

convenient location. very comfy beds. great nights stay. lots of parking available.

parking was easy, safe, and free. the staff were super helpful.

bar or place to eat at this time

room/bed comfy, meals acceptable. laundry facilities were good.

room was on the ground floor opposite the laundry which meant at 7am each morning i was awoken by staff yelling

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

the rooms were spacious. the laundry room & fitness area were easily accessible.

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

candy and peanut butter was spread on the walls and the beds look like kids were jumping in them before i got

good location and comfortable for family with kids.

great breakfast, big rooms, friendly staff.

very clean hotel. rooms were nice and the staff was friendly. breakfast was really good as well.

loved the shuttle to and from the airport. left my vehicle there.

the breakfast area was tidy and offered a nice selection of quick, tasty options perfect for either

great location and the free parking

breakfast was okay i was thinking there was a waffle or pancake maker

coffee that was served at breakfast didn t taste like coffee, it was very very watered down, but the breakfast

some additional protein options for breakfast would have been appreciated

laundry facilities were a plus

the breakfast was excellent as well

the pool was cold.

room was dated and there was no wifi so we had to cancel an additional number of days & move to a different

indoor pool and free breakfast

no ice or vending machines and laundry facility

i missed breakfast

wifi was good enough to game on my phone, but had to use my phone's hotspot for streaming and xbox

around our car, there was a couple fight to the point of almost physical violence in the parking lot

breakfast just a minimal pass.

the laundry, and fitness room were out of service

the fitness room was closed, the pool was closed, and the laundry was closed

hygiene items in the room from previous guests, no coffee pods found used in the machine, offer laundry area

we were there with two family and this give the kids nothing to do

we were very happy with the breakfast. the variety was wonderful. t

laundry was too expensive. huge pothole near entrance from street. yuk ok

laundry facilities were on an app which we couldnt get to work

great to have guest laundry facilities when you are on a road trip

although hotel had laundry (w 1 washing machine and 2 driers) hotel had zero quarters available as change for

laundry machines require online registration and spend more more (there is a minimum required to

of cleanliness in the hallway, stairwell, laundry room; trash everywhere; my room floor was very very nasty as

from there or died they will give u a room but good thing was we made it out glad i didn't have kids with me

wifi could have been stronger

i called to get my wifi password and the gentleman was very short

very nice staff. excellent wifi. lots of parking.

parking

no laundry room

i wish there were laundry facilities in the building

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry facilities

no laundry facilities and uncomfortable sofa bed.

shuttle service laundry room

also, the laundry room needs a change

laundry to do our washing

guest laundry was convenient to have

shuttle to town, great breakfast and guest laundry