no laundry bag for dirty clothes.

pool was closed, not mentioned in the listing

breakfast was just ok, bland

jetted tub was incredibly loud but was good option. no breakfast included. little pricey.

have togo to bar for breakfast

pool and breakfast was open for my kids

nice breakfast and fitness center

good breakfast

stay here every time i visit my daughter the breakfast room is usually where we all sit to visit

the pool was closed.

spa was warmer then it was

whirl pool and pool to relax between events. close to restaurants.

my nephews were disappointed the pool wasn't opened.

the breakfast was good everyday

could check in at 10-11am he arrived earlier and was exhausted falling asleep sitting up in the parking lot -

we were disappointed that the pool and laundry room was out of service, and house keeping was not available

location for our purpose, laundry facility, breakfast

the pool and laundry facilities were closed

the self laundry facility worked perfectly

laundry room was out of order

it was also very nice to have an on -site laundry room

great amenities: pool, gym, firepit

so it was not enjoyable by our kids which is why we choose this hotel

lobby area, great latte machine 24/7, very clean throughout - the room, in the fitness area and pool and common

it's right at the foot of the hill from school and has food in the adjacent parking lot

no gift shop; no pool

the gym, steam room, and sauna

the common areas were very clean with the exception of the pool/hot tub which could use a vacuum but nothing

t get my nachos but when i checked out wasn t charged for my room service which was not necessary but very

it's just another hotel connected with a shuttlebus, and when we left in the morning people had to wait for a

good location, great laundry prices compared to surrounding laundromats. good size room

very friendly staff. so helpful. nice laundry facilities!

this was the end of our trip and being able to do laundry on site was really handy

fitness room was awful

cut us a good deal on parking

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

the kitchen is very sparse. when it comes to plates, silverware, glasses, etc

not enough parking

smell in room,clammy polyester bedding,trash overflowing from cans in parking lots,sticky drip on elevator

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

the long-term parking is not well-lit and that was worrisome

plenty of parking & good location

our room was next to laundry room washer and dryer ran all night ud83eudd74

wasn't the best veiw and the gym was tiny, the roooms were not the best but they were fairly clean

i asked for a late check out and they accommodated me without any up charge and were so nice about it

waited an hour for the airport shuttle back to the motel to retrieve our car after our flight

i didn't have breakfast

this place was supposed to be pet friendly but there is almost no grass around the building

the hockey kids screaming and running up and down the halls till 11:30 at night and flight at 5

it was very clean and had good room service.

pool closed

area could have been nicer for the quality of the hotel; food was very overpriced for portion, kitchen was slow

the pool & fitness room are in good conditions and the laundry machines are fully operable

no room service

beds very comfy, pool and hot tub very nice. balcony was an added bonus...

staff was very good, and my families enjoyed the hotel amenities like the pool, gym and the restaurant for

just the issue in the bar but it wasn t your fault.

there s a laundry room which was clean

the wifi didn t work in our room, and they made me call their provider to try and work it out, but

wifi did not work and room could have been more

the breakfast

the room was 2 queen beds full kitchen and plenty of space

also the laundry was free all you have to pay is laundry soap

the facility also had a laundry room and gym

the cleartoken laundry setup is not useful for foreigners to setup

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

the laundry facility is old and worn.

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

laundry service due to renovation

breakfast was good, not having to pay for laundry was an amazing surprise!

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

i really appreciated how friendly the staff was and the laundry room was excellent.

other than my room being right next to the laundry room, it was a good room.

dated color scheme, warn carpet, hole in stairwell ceiling.

after the pandemic they will be able to have lobby coffee and continental breakfast again

i returned for the following: quiet location, convenient to my purpose, lots of parking that felt safe, good

shuttle & breakfast wasn t in service

thing i would say is that they should have eggs , bacon , sausage for breakfast

paying for extended parking

in-room coffee bar needs to include non-coffee options. and sugar.

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds

the proximity to the airport as well as restaurants and the parking spot were all the reasons we booked there

the 25.00 parking fee.

the gentleman in the laundry was happy to dry them for me and tried to refuse my

friendly staff. worked well with our early flight out of pittsburgh and parking of our car.

breakfast is good also and there is coffee available 24/7

was spacious and bed comfortable-close to airport, easy parking, helpful front desk

retro property with a busy bar on site and easy to come and go once you figure out how to get to it

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

did not work dirty laundry left in hallway whole time of stay with blood on

breakfast was not fresh, bananas and apples way beyond eating.

room i got was non smoking but you can smell that someone waa smoking in it

room smelled of smoke when it was a non smoking room

don t tell you they add a $30 extra a night in case you do room service or damage to room until you check in

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

great facility, extremely friendly and helpful staff, free shuttle bus to airport every 30 minutes around clock

they even participated in some fun scavenger hunts interacting with our kids to keep them entertained due to

met our needs - it was clean, staff was very nice and hotel bar was great.

dryer in laundry has duct tape all over it

was across from motel laundry room and staff were very noisy

gym has very poor equipment. beds are horrible. rooms have much more wear then photos reveal.

staff was very friendly, the rooms were awesome, got a wakeup call, and free breakfast, shuttle to the airport

great belgian waffle for the kids in

glad to have laundry facilities on the property

it had a great pool for kids, exercise room, and very nice breakfast!

breakfast was great, a ton of healthy choices

for shopping and dining, curtains kept the room dark and the 2 room separation was great for our kids

you need more parking space.

also i was charged a data service fee when free wifi is a part of the amenities

have previously stayed at this location and had no complaints so i wanted to bring my kids to let them bring

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

the pool has to close so early

shuttle

there were noisy kids up and down the hallways most of the night and early morning

unfortunately, at this point, we had missed our shuttle

the desk and the airport shuttle are available 24/7

the bar was a bonus

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

also they gave me a late check out at 1 pm which is almost unheard of for hotels

parking was limited

which i was willing to settle for then found out they sold that room too i had four 6 year old kids with me that

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

nothing. it was overpriced for the quality of the room and excessive pet fee charged

i had ask room service to clean room but they said he will clean after check out

duvet was very heavy; parking lot was messy

shuttle service to airport was great as well.

they do everything but manny personal laundry. very accommodating staff.

pool and laundry room out of order.

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

i wish the laundry machines accepted cards, but that's my only complaint.

laundry facilities were good

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

was very clean, the staff was friendly, the breakfast was excellent, and the pool was refreshing

free parking

parking was good around the hotel

close to i77 exit , easy to access & plenty of parking , continental breakfast was pretty basic but overall it

wifi worked well

rooms were very clean and comfortable and parking was excellent with plenty of handicap spaces

free breakfast

great free laundry, spacious units, clean

i was impressed that there was an exercise room as well as a laundry room

wonderful with the kitchen you and free laundry machines you feel at home

laundry services free. excellent staff

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

we missed the breakfast by about 5 mins so the clerk behind the desk gave a nice to go bags

the wifi kept going down & was super slow.

convenient for self-service, grocery, laundry etc

i liked the kickback and that the hotel had a laundry facility.

laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

there's also a laundry room where you can wash and dry your clothes for $4

the fact that there is a laundry facility on site it should be a easier process of getting quarters

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

shower room and changing room attached to the pool

the swimming pool water was chilly for the kids but other then that it was great.

room was across the utility/laundry room and you can hear the staff talking

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

breakfast was great

room was clean and the pool was nice

the gym was well equipped

free breakfast, close to venues and casino

the pool area was wonderful as well

the location was clean and the breakfast was great.

due to covid the breakfast was not open or the bar. no fault to the hotel.

very laid back and the pool was great for the kids

laundry, pool ,breakfast coffee 24 hours and most of all the staff

the gym and pool were nice

breakfast and comfy bed

only thing that there was no towels in pool area and the pool area was dirty one day

parking was good

this was really a huge issue considering the $2 charge for laundry

we love staying here because they have kept the pool open on an hourly reservation basis

the bar was not open the entire time we were there

we had the pool and hot tub to ourselves

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

dryer in guest laundry only got mildly warm @ the hottest setting

friendly helpful staff. affordability. laundry room available.

curtains did not cover the entire window and the lights from the parking lot shown thru all night

size of the room, comfort of the bed, the kitchen area, the spacious bathroom, etc

clean rooms n bathrooms, delicious breakfast, great pool n jacuzzi jets, and enjoyed using the gym

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

also, the outdoor pool and nice spacious rooms

the parking lot has some serious potholes and the landscaping in the pool area.

the restaurant and bar were closed, only open on weekends

very dark in parking lot. hard to navigate coming in for first time.

we did not use the fitness room or laundry area

the parking was cramped. parking lot was on the small side.

my snapchat story but i had multiple replies whenever i posted the photo of all of the flower petals left over

the fitness room was small but offered a good choice of workout equipment after a long day of driving

to be mopped or too much mopping solution was used because the floor in both the restroom and the kitchen area

they also have laundry rooms which is awesome

great location. guest laundry. clean. pretty comfortable beds. great shower pressure.

could not use the laundry facilities because washers were loaded with grime and oil

we were also around the facility s laundry room

room, first floor, next to laundry and ice, next to outside door with parking right next to door visible from

laundry and price

potholes deep ones in parking lot, pool not open.

free parking along with good customer service

very quiet. parking at the door

none smoking room smelled like cigarettes and the lights didn't work properly(needs to be turned too

no laundry bag

was terrible, not maintained no wifi available in our room due to being at the farthest end of the

the spa in the room was so relaxing

didn t have breakfast there, but location is good and close to many restaurants

we first checked in and couldn't get the tv and wifi to work, michelle from the front desk came to our room to

the laundry ladies were amazing

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

1am fire alarm could have been avoided if staff kept up with laundry maintenance

it convenient. have stayed numerous times while visiting my kids who live nearby.

there was a decent variety of breakfast offerings which was exceptional for pandemic

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

plenty of towels, pillows, hot water, parking and amenities

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

laundry took four hours to clean and dry

laundry aide was appropriate location privacy provided wifi connection

to pay to wash laundry

laundry facility came in handg

cleanliness, personnel and breakfast selection and quality.

wifi, tv working fine

kids staying at hotel for sporting events were out of control

the breakfast was not exactly what i would have loved

great breakfast

breakfast was very good. seating was spacious. good selection of food and seating.

friendly staff, cleanliness, breakfast options

breakfast was also very good

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

had a guest laundry

combination laundry/exercise room

the bar was closed in the hotel

friendly staff, clean rooms, good breakfast

everything great, the only minor thing i would improve a bit is breakfast.

upset could use pool monday night because somebody had thrown up in it.

did not eat breakfast

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

the pool and breakfast

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

wifi was very poor in the 8th floor room

the kitchen staff was friendly and very engaging

it was next to the hotel laundry and front desk, so it was somewhat noisy

the breakfast was good and the room was very clean and comfortable.

the pool wasnt closed when i reserved room, but when i checked my reservation a few days before i came

convenience. easy check in and out. nice clean pool area.

i am happy that they offer a breakfast but, the food and variety of options is just ok.

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

room was 116 directly across from the laundry room and staff cleaning facilities

no laundry no goods staff no cleanliness

or laundry bag

smoking free room smelled smoke and all our clothes when we left

when taking a shower was getting hot/cold , hot/cold someone was smoking near by and the smell cane thru bathroom

all electrical sockets don t work no hot breakfast

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

location, we loved the bar and staff and the rooms were clean

the pool stays open late so the kids loved that

- clean - comfortable - expensive pet fee

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

housekeeping did not clean the room - left trash and dirty laundry

fantastic location, close to lrt / food / bars. great breakfast.

i chose your hotel because i had my 3 kids

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

the wifi did not work

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

dirty laundry left in room

couldn't connect to wifi

liked the mini-kitchen

cost for shuttle

could have more to pick from for breakfast

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

good breakfast and friendly customer service.

also, none of the gym equipment (treadmill, elliptical etc) worked

the indoor pool, the friendly staff, and the breakfast!

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

request for room service

restaurant had limited hours. no room service to order meals

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

bar was great as well as breakfast

everything was great. the only thing was the bar was closed but i understand why.

the spa was amazing! beds very comfortable

breakfast could use some improvement, but it was ok

very clean , excellent wifi

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

we will be back again with our kids

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

there was no laundry service

the breakfast options.

the wifi and tvs work well

no room service was done next day

other rooms room service or plain trash was left out of rooms doors for several hours

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

we like the complimentary happy hour and the selection at the breakfast bar is always wonderful

the lobby was beautifully decorated for xmas and the bar food was great

the new kids club provided a little gift to my son which was a huge treat and surprise

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

a little sad not everything was open ( room service, speak easy) but completely understand

great gym, beautiful lobby.

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for

this more a dorm room experience, not something i was looking for when i am out with kids

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries,

self-serve breakfast options were extensive

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

there is no mineral water available even in the minibar no regular laundry service although you can ask the

major complaints: water - only fill up station that i found was in the gym

early check in was a huge bonus. staff were incredibly friendly!

restaurant breakfast was delicious

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

breakfast station

no room service

breakfast not included, seemed like it would be but they either had it shut down or were

i was able to work on my laptop with very good wifi and that was wonderful

has a shuttle for 2 miles around the hotel

the gym, free parking, nice and friendly staff

the smallest bar had great drinks and good nibbles

wifi connection, time getting hot water...

we utilized the gym, the ice machine and monk s bar

seems they forgot to tell us they suspended daily room service

didn't know it was pet friendly .. sorry not an animal fan ...

i wish i would have taken advantage of the 24 hour room service

the pamphlet told me all about the great in room service (which included night hours

the sports bar inside the hotel was awesome, so we didn t even need to go out for dinner, and having a