modern hotel located just over the bridge from town center, laundry facilities for guests in the basement, lovely

clean rooms. helpful staff. on-site laundry and vending machines.

the staff were super helpful. it was really great to have a laundry facility in the basement.

automatic laundry

wifi bit erratic in our room but good in public spaces

good location, car parking by the house

parking for motorcycle

good wifi

weak wifi in the room

no parking on site no air con limited breakfast

the great and calm garden with swimming pool, fantastic staff

no basin plug, bath plug hanging off its chain, pool needs some maintenance, no on site parking

there is a nice traditional bar and restaurant 3 mins walk away- disappointingly it only served hamburgers on

the water from the pool was cold, but understandable as is near to the mountains

there is great swimming pool and possibility to book spa procedures

beautiful property charming garden heritage site restaurant and pool

spa was excellent

is not 5 stars, the breakfast is poor, swimming pool area is not as clean as it ahould

breakfast was pleasant, but not quite as exceptional as described

convenient parking nearby, shops, and a cafe where you can enjoy a delicious meal

nice room good wifi good aircon friendly staff

i nearly didn't book as someone had given a very bad review, particularly regarding parking

3) wifi connection was exceptionally slow

great rooms and bathrooms - with bonus underground parking

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

wifi signal not good (we were on ground floor), - water would not go down the drain properly

the facilities were excellent everything that you need for your stay in the kitchen.

close to the ferry terminal, excellent location, good breakfast, stayed there twice, will def book

wifi facility reception staff were v good, car parking was good

lovely hotel with free parking and very friendly staff

staff and pet friendliness

there were kids running on the upper floors until 2am

the only good thing i can say that wifi was good.

location and pet friendly

wifi is not that strong

the wifi did not work in the room at all

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

expensive for a poor quality hotel - wifi didn't work in the room and generally run down.

wifi not available in the room

no wifi in any rooms. i asked to be moved to a lower floor. still no wifi.

abba also let me check in early as the room was ready and late check out a bonus

breakfast and central also pet friendly. staff very helpful

carpet in pet friendly rooms

could have hard floors rather than carpet in pet friendly

shower was broken no restaurant or bar facilities ( not mentioned when booking)

laundry expensive on a per item basis

room window was just a few feet across from people's laundry hanging out to dry

free wifi, nice big bath tub and great bed

rooms and breakfast was great diner was quite expensive. personally i missed the gym.

also the bar and restaurant not opening until eight was not very convenient

left and even not been said thank you and good bye while we spent 79 euros for the laundry and 137 euros at the

staff were so friendly, helpful and quick, i used laundry facilities and they had it ready in hours

could have been ironing facilities for the guests who did not want a full laundry service

wifi didn't work - everything else was great

best location. lovely room with comfy bed. excellent bar and restaurant.

private parking on-site was available

it would have been nice if they charged less for the breakfast.

good value for money, great breakfast and very nice staff

friendly staff, comfy rooms, easy location, creative 'artwork', free parking undernearth, fast wifi in the

great buffet breakfast

available services e g room service no tea or coffee making facilities in a room we paid nearly 200 euros a

small room with a stupidly small double bed quite noisy saturday night outside very inadequate wifi

room service, good breakfast with plenty of options, location in the city center close to a lot of

pet friendly with a lovely gesture of pet bed and bowls

room service & the bar etc all closed during christmas

location, value for the money, outstanding staff, small bar at entry, location to great restaurants all around

handy for the ferries and a short walk to the lively tapas bar area and cathedral

um agradecimento especial ao julian, da recepcao, ao tino, do cafe da manha, as meninas do bar do lobby e a

perfect location for the ferry next day, especially with the late check out as standard

very nicely decorated and very comfy beds, good location and accommodating to kids.

there's no pool

i had a spa bath in my bedroom as well as a shower in the bathroom

hotel restaurant food was excellent, especially the fish, and our kids said the chips were the nicest they ever

large comfortable bed, good condition. free wifi and parking

spacious suite, good room service, we ate in every evening

superb food especially breakfast

lovely and clean ,ultra modern , attentive staff , fab breakfast,a great place to stay

small, we just had an overnight bag, if you have any more there is no storage, one single hanging bar for clothes

the breakfast was very good

staff very friendly, helpful and attentive. breakfast was top class.

lots of alternative choices for breakfast

very friendly and helpful staff. lots of breakfast choice. very clean. great location.

great location, like the decor, good breakfast

yes its quirky, yes the room i had was small as was the balcony , yes the breakfast is a bit samey but the

amazing place. staff very helpful and friendly. breakfast that included was very good

was suprised that there was no laundry service during the weekend

got our towels dirty, all in mascara, the bed spread as well , laundry took almost 3 days( got it back only by

breakfast you couldn’t choose a table, the staff chose it for you: i feel like they didn’t

elevator is a must see super staff very affordable price at the bar/room

gym/sauna from what we could see

you have to send everything to the hotel laundry service, which, as you can imagine, is expensive

the hotel does not provide an iron and ironing board in the room, only laundry service for pressing clothes

before it was needed irons aren t made available to guests, only option is to use the laundry team at an

no free laundry accesible

we also ordered room service one night, which we enjoyed

room service not well organized

the bar area was well manned throughout our stay and the food was delicious and very reasonably priced

lovely pool area and the breakfast was exceptionally good

wifi was very slow

the room service was also great, better than expected food

hotel does a laundry service, but does not provide a trouser press or iron in the room

this caused a problem as we were going to a wedding and the outsourcing of laundry of clothing suitable for

breakfast which was included in the price was a huge buffet

the quality of the food from the cafeteria and room service did not match the high standard of the hotel and

the wifi is slow.

laundry service was not as fast as they told me. took more than 24 hours.

the facilities at the hotel are all there (restaurant, gym

the hotel was well equipped with a small gym and a restaurant/bar/cafe which served tapas and drinks

room service for breakfast took too long (maybe due to the high demand)

we got a late check out for free

also the laundry arrived very early on particular mornings and the trolleys created a lot of noise which

very nice staff, delicious breakfast, tara s

free wifi, friendly and helpful staff, great onsite parking, though parking outside the hotel isn't a

room service was fab as well

location near the beach ,local restaurants and casino