good wifi

parking for motorcycle

weak wifi in the room

good location, car parking by the house

period house with lovely garden and small pool area

no on site parking which is a public car park nearby

in no particular order but all important- location, style, parking, staff, village proximity

the water from the pool was cold, but understandable as is near to the mountains

there is no on site parking

no air conditioning wifi will need constant re entering password when not used for a fiu minute

breakfast was sad

lunch and breakfast service

the wifi had to be restarted all the time

decent breakfast and a good location for me

mattress, a bit noisy, poor wifi and bad conexion in the tv. weekends they charge you extra!

reception staff too busy also managing breakfast, bar and restaurant

cheerful and helpful staff. location close to the bus station. clean enough. good wifi.

maybe it was their laundry detergent but it smelled a little like bo

staff friendly, clean and the food in the snack bar was very tasty and good value for money

location close to main roads and to gym spa

excellent spa facilities

access to the swimming pool was a great bonus for my children

gym & pool areas & equipment to use in pool

no bar open before restaurant times

as far as the hotel itself, disheveled spaces, parking in a badly-maintained lawn, no elevator

there is great swimming pool and possibility to book spa procedures

spa was excellent

the location, room and breakfast were amazing.

modern hotel located just over the bridge from town center, laundry facilities for guests in the basement, lovely

the staff were super helpful. it was really great to have a laundry facility in the basement.

automatic laundry

clean rooms. helpful staff. on-site laundry and vending machines.

one of our 3 nights there was just a little noise from the bar below our window when it was open

wifi really dreadful

the staff were welcoming and there was a lovely sitting room, an outdoor pool and seating

we had a lovely dinner and a good breakfast

was in such a beautiful & peaceful area we didn t use the pool but it looked beautiful the breakfast was

huge garden with hens and a swimming pool

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

free parking on site

nice room good wifi good aircon friendly staff

staff, so helpful and welcoming: you feel you came home :) big comfortable rooms and parking for free

3) wifi connection was exceptionally slow

only complaint would be that the wifi did not work in the room

there are plenty of parking spaces, which is very convenient if you are travelling by car

there was no sink plug in the kitchen the cooked breakfast was cold, but the rest was very nice.

the restaurant & bar were closed

no lighting in most of the car park. cafe bar / restaurant lacking in choice and atmosphere.

staff were helpful, from reception, waiting staff, bar staff and kitchen staff

staff would have been good no bar or food when we arrived all closed did say o website available

location and pet friendly

a coffee bar was advertised but i only ever saw it in the dark never being opened by the staff

the bar was very small and dingy with next to no drinks on offer, so we had to go to the shop to get

no real bar very small bit a great little bar straight across the road ...

no wifi in any rooms. i asked to be moved to a lower floor. still no wifi.

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

expensive for a poor quality hotel - wifi didn't work in the room and generally run down.

staff very friendly wifi

wifi didn't work in room, only in communal areas

could have hard floors rather than carpet in pet friendly

30 euros per night is expensive for the pet surcharge for a small dog.

carpet in pet friendly rooms

great that the hotel is pet friendly

large comfortable bed, great air con, good view from the window and pet friendly.

room window was just a few feet across from people's laundry hanging out to dry

laundry expensive on a per item basis

thought we had seen online that there was a gym

restaurant only at the bar area, disappointing menu available.

the bar was a bonus as we could have snacks and drinks too

could have been ironing facilities for the guests who did not want a full laundry service

staff were so friendly, helpful and quick, i used laundry facilities and they had it ready in hours

left and even not been said thank you and good bye while we spent 79 euros for the laundry and 137 euros at the

no swimming pool and the location for breakfast is a bit uninspiring

always feel that a pool/leisure area would be nice but that is a very minor negative as the hotel is one of our

very stylish rooms. excellent breakfast with good and wide choice.

very modern, clean and comfortable. great wifi.

great buffet breakfast

slow wifi.

outstanding service and room. wifi was very good even on the top floor. top marks no doubt.

room service & the bar etc all closed during christmas

the room was tiny and whilst offered room service there was insufficient room to eat comfortably

room service no bar only opened monday to thursday only food available was in fridge at reception

restaurant was closed and no room service.

room service, good breakfast with plenty of options, location in the city center close to a lot of

wifi does not work

harshly at myself and my travel guest as we checked in and out, the room was tiny and had the wifi did not work

receptionists and bar tenders were always smiling and helpful

staff are very friendly and welcoming in all areas reception bar and breakfast room

) nice bar downstairs but no restaurant

of spa next door with excellent pool and is free for hotel guests

swimming pool in the sports centre next door was very good

hotel restaurant food was excellent, especially the fish, and our kids said the chips were the nicest they ever

wifi good

spa bath was great and robes felt very luxurious

was suprised that there was no laundry service during the weekend

got our towels dirty, all in mascara, the bed spread as well , laundry took almost 3 days( got it back only by

after a few days exploring beautiful santander we ordered room service one evening which was simple but

would ve been nice to have air conditioning in the gym.

the food in the bar on our day of arrival was pretty poor.

clean and bright fabulous breakfast and an amazing pool

is very accommodating- kitchen staff will get you what you need

clean rooms, lovely breakfast. peaceful location near the beach

room was modern, breakfast and pool excellent for location

we enjoyed a lovely selection of light bites from the evening bar / restaurant menu.

no free laundry accesible

the hotel does not provide an iron and ironing board in the room, only laundry service for pressing clothes

you have to send everything to the hotel laundry service, which, as you can imagine, is expensive

before it was needed irons aren t made available to guests, only option is to use the laundry team at an

wifi and internet facilities including printing were a bonus as we had to complete the uk locator

lots of alternative choices for breakfast

very friendly and helpful staff. lots of breakfast choice. very clean. great location.

or two breakfast items could have been a bit fresher

great location, like the decor, good breakfast

breakfast was really good but what we loved more than anything was the tasteful decor, the

this caused a problem as we were going to a wedding and the outsourcing of laundry of clothing suitable for

hotel does a laundry service, but does not provide a trouser press or iron in the room

wifi poor on 4th floor great around reception

we chose a room with a terrace overlooking the sea and used room service for breakfast

facilities no iron in rooms room service was terrible limited times limited options nothing for kids internet

laundry service was not as fast as they told me. took more than 24 hours.

free wifi is super fast

room service is good

more devices on wifi more interaction with reception staff

we got room service to our room one morning and it was beautiful the lady couldn't have been more helpful

also the laundry arrived very early on particular mornings and the trolleys created a lot of noise which

excellent wifi

free wifi, friendly and helpful staff, great onsite parking, though parking outside the hotel isn't a

no tea and coffee making facilities in the room and no room service

good evening meal and breakfast

lovely pool area and the breakfast was exceptionally good

the breakfast excellent with great

problem in this hotel is the bar manager, carlos

no room service.

would have appreciated a kettle in our room but were advised because we had not booked breakfast we couldn't