great parking close to the door

parking was a little difficult with a truck/dually truck

easy check in and parking

on a noisy road (a/c helped drown it out) kitchen was very small

had advised of our check in time but had to pay a $10 extra fee for early check in

kids loved it here

location, nice rooms, golf course across the street and the staff.

i ended up using my own data as i found it took too long to connect to wifi.

loved that the hotel is pet-friendly

spacious suite with super comfy beds and well appointed kitchen, including a pod coffee machine

oh and the laundry machines are a lot to pay for

laundry room. modern.

if you can t do stairs, getting ice, laundry, pool, breakfast area are in the lower level.

we also enjoyed the gym, pool, hot tub and liked having laundry

was always around, staff friendly, restaurant on premises handy for a good breakfast, diy laundry facilities

laundry closes at 8 pm

cigarette smoke smell, wifi didn t work.

we discovered there was a laundry (would have been good to have this mentioned at reception as we didn't look

laundry timings.

very clean, bathroom with mold, now bug screens in windows, ac in one room only, laundry broken, coke machine

cleaning and laundry personnel should tie their hair up while

good location, nice double rooms, access to laundry, kind proprietor who welcomed us at 10:30 pm

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility

staff were friendly and accomodating. room was clean. provided laundry service

wifi was good and there is underground parking

while the kitchenette in the room was nice to have they did not offer dish towels to wash the dishes and

the price could have been better as it did not include laundry or breakfast.

location. hotel having a guest laundry

large room - comfy bed - amazing location - friendly staff - incredible gym - nice pool and hot

decor, view of casino sign too bright and ugly

i have to say though the hotel is awesome, beautiful room and the pool/hot tub were very nice

room smelled very badly of cleaning products, laundry additives and odor removers

no laundry dated rooms

there was no in house laundry service

the loud doors noise when closing. room service- was inexistent basically.

great bright and sunny gym

microwave and laundry were available to use anytime which was a bonus while having kids

a standout perk was the free 24/7 self-service laundry on the third floor, which was incredibly convenient

great location, great view of harbor, clean, comfortable. free laundry machines. great value.

vending machine that sells laundry detergent is too far from the laundry

their laundry facilities weren't working, but that's the only thing that was negative

laundry available at additional cost

i loved having the use of a nice big kitchen and having the laundry facility right there

laundry facilities available, free parking, secure location

there are 24hrs laundry facility

modern, large communal kitchen in building, access to great laundry room in the main building, nice staff

when travelling far from home, its nice to have laundry room onsite

laundry is possible, but only in self service

the laundry

location and coin laundry.

tried to do laundry and there s only one laundry machine

were awesome the patio is a major plus and laundry machines were great the staff was amazing and very social,

comfortable room, quiet, good breakfast, reasonable price, great location for access to ferry for crossing over

loved the waffle breakfast.

the gym was a joke, with hardly any working equipment

breakfast doesn't have much choice. wifi is too slow.

close to the water, backyard, and laundry services

wish laundry facility had been available. frying pan was a litgle worn.

the cottage was 3 bedroom with full kitchen & laundry

a nice kitchenette in our comfortable room and guests have access to the hotel's laundry in after hours for a

very nice rooms, spotless. great for staying for several days. kitchen. free parking.

laundry available on the grounds

loved that laundry was accessible

accessing the ferries, very friendly and helpful staff, clean rooms, and reasonably priced guest laundry

room was noisy - next to laundry room and noise from room above

laundry facilities on site,

the outdoor pool was great

bar or restaurant had loud musical trivia on

great experience overall! nice property, nice pool, cvi restaurant was very pleasant

the pool was nice.

breakfast was excellent, room was great, got a good night sleep

having laundry service was appreciated

fire that had burned 2 vehicles (suspected arson) so the front of building was charred and laundry room windows

helped us with our wet clothes by collecting them immediately after checkin to take it to the laundry so that

service, clean comfortable rooms and a laundry

it was nice to find a hotel with on site laundry. wonderful front desk staff.

very handy with the inhouse laundry

quiet and close to town. good laundry facilities as well

the wifi was weaker than expected.

safe secure parking in front of your room

there was free wifi, but we didn't use it

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

kitchen was stocked with everything a person could want for breakfast

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

large well stocked kitchen available for use

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and

they even refunded me for what i paid due to the troubles of the skin reactions to their laundry detergent

the kitchenette and laundry facilities were handy

there is a guest self service laundry which was great

laundry facilities were inexpensive and much appreciated

onsite guest laundry is great

was a nice clean room for a pet friendly room

good value. it s cheap & pet friendly. and nice to get breakfast included for the price.

parking

breakfast just minimal, outside not welcoming. rooms and beds great

needs a complete facelift and repaving of all the parking lot

would be nice if there were laundry facilities at the hotel other than the dry cleaning service which is very

breakfast but plenty of options close to property

very poorly appointed in the room. no room service on a sunday.

i had a fireplace (not needed ), a fridge and a microwave

it has character and reasonable rates. safe underground parking. great staff!

newer modern clean rooms, ice machine, laundry.

friendly staff, nice food and bar downstairs with views of river as you eat

the room was clean, full kitchen, very comfortable and quiet

the beds are very comfy and the restaurant/ bar staff are amazing

dont know what the process would be if someone arrives after the bar closes

room was next door to the laundry room

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

we did our laundry. the machines were like new and very clean

under renovations and couldn't do laundry

like this hotel because we know it's pet friendly