location near chemainus, comfortable room, pool (not used), excellent breakfast, friendly

location has plently of parking, an indoor pool and gym

there was plenty of parking, the surrounding area was beautiful and the hotel staff were so kind and helpful

parking is a bit tight for cars with large doors

breakfast more variety

great parking close to the door

there was free parking

costly for an old building no plug-in bathroom very small room bad parking lot

unclean, shower head reaches the shoulders, kitchen is unusable, as when you turn a coil on the room fills with

pet friendly with a treat

wifi kept kicking out, had to keep logging in.

no pool my 6 year old said

breakfast loved the restaurant next door comfy bed staff at front desk was cheery and helpful that

great experience overall! nice property, nice pool, cvi restaurant was very pleasant

breakfast was awful. the bar, the bar food and the bar staff were awesome.

service, clean comfortable rooms and a laundry

helped us with our wet clothes by collecting them immediately after checkin to take it to the laundry so that

it was nice to find a hotel with on site laundry. wonderful front desk staff.

fire that had burned 2 vehicles (suspected arson) so the front of building was charred and laundry room windows

having laundry service was appreciated

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and

kitchen was stocked with everything a person could want for breakfast

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

nice to have small fridge plus full kitchen at our disposal

large well stocked kitchen available for use

quiet and close to town. good laundry facilities as well

very handy with the inhouse laundry

in was friendly and efficient, the room was very clean and comfortable and the coffee, wifi and shower were all

good location. fits our budget. clean and simple. allows pet.

we had a kitchen to prepare our own breakfasts. we had the faculties prepare a meal.

stores and restaurants, comes with a simple continental breakfast, lots of channels on the tv, is pet friendly

it's just a granola bar or cup of yogurt

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness

parking was good.

needs a complete facelift and repaving of all the parking lot

newer modern clean rooms, ice machine, laundry.

friendly staff, nice food and bar downstairs with views of river as you eat

the room was clean, full kitchen, very comfortable and quiet

the beds are very comfy and the restaurant/ bar staff are amazing

when the restaurant / bar is open the food is great and are big portions for not big prices

oh and the laundry machines are a lot to pay for

i liked the breakfast and the fact that there was laundry.

if you can t do stairs, getting ice, laundry, pool, breakfast area are in the lower level.

laundry room. modern.

beside the laundry room and each time we went to our room there was laundry all around on the floor

laundry closes at 8 pm

cigarette smoke smell, wifi didn t work.

cleaning and laundry personnel should tie their hair up while

we discovered there was a laundry (would have been good to have this mentioned at reception as we didn't look

you do have to pay for laundry though

good location, nice double rooms, access to laundry, kind proprietor who welcomed us at 10:30 pm

location and price. laundry and friendly staff

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility

staff were friendly and accomodating. room was clean. provided laundry service

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service

other then that the gym room is a little under equipped, but its adequate

underground parking and a staff needed to open the gym for me instead of just being able to use my key

location. hotel having a guest laundry

the price could have been better as it did not include laundry or breakfast.

cleanliness, the size of the rooms, the friendliness, the bistro bar offerings for late night diners

the harbour front and the main town centre room was lovely and modern excellent swimming pool and gym on ground

large room - comfy bed - amazing location - friendly staff - incredible gym - nice pool and hot

no laundry dated rooms

there was no in house laundry service

room smelled very badly of cleaning products, laundry additives and odor removers

i didnt need to ask about a gym

gym and spa were closed due to ongoing renovations

laundry machines in common room, all you need to do is buy detergent

their laundry facilities weren't working, but that's the only thing that was negative

free laundry facilities

you also could have access to the laundry

vending machine that sells laundry detergent is too far from the laundry

great storage in my room and appreciated the shared kitchen, laundry, and common room

the kitchen was also the laundry room

laundry facilities could only be accessed using a reloadable card where the minimum spend is way

laundry available at additional cost

i loved having the use of a nice big kitchen and having the laundry facility right there

also guest laundry on site

tried to do laundry and there s only one laundry machine

comfy beds and rooms, clean shared areas and rooms, laundry room on site, extremely friendly and helpful staff

laundry is possible, but only in self service

price, amenities, laundry facilities, breakfast, staff

were awesome the patio is a major plus and laundry machines were great the staff was amazing and very social,

i wish they had mentioned there was a gym when i was checking-in, i only learned about the gym much

parking access and front door access.

as the items offered are simple to clean up possibly offer until 10:30am for late risers no pool or hot

wifi

a nice kitchenette in our comfortable room and guests have access to the hotel's laundry in after hours for a

wish laundry facility had been available. frying pan was a litgle worn.

close to the water, backyard, and laundry services

the cottage was 3 bedroom with full kitchen & laundry

the sitting/living room area was nice and also has a fireplace

same room as last time, no parking in front, next to laundry area.

laundry available on the grounds

good breakfast options and the cheap onsite laundry facilities were handy

room was noisy - next to laundry room and noise from room above

great value laundry and fresh waffle breakfast. nice to have 2 rooms for 4 people.

they even refunded me for what i paid due to the troubles of the skin reactions to their laundry detergent

also, there is a nice guest laundry

the kitchenette and laundry facilities were handy

view from the balcony was great, lovely big hot tub/jacuzzi, very good laundry facilities and located close to

laundry facilities were inexpensive and much appreciated

would be nice if there were laundry facilities at the hotel other than the dry cleaning service which is very

great view from the hotel parking for capturing nature

no breakfast available room was very clean and comfortable security deposit returned promptly

great location, comfortable bed, underground parking, very friendly staff shortages.

underground secure parking

room was next door to the laundry room

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

we did our laundry. the machines were like new and very clean

under renovations and couldn't do laundry

like this hotel because we know it's pet friendly