wifi signal was too low in the room so i could not use the internet in anyway

one at reception and was told by the cleaner that keys could be collected at the bar

swimming pool is very

breakfast, not self service

+ good wifi

free parking, breakfast included via booking

the breakfast.

eakfast is quite basic, especially for vegetarians, but not bad)

friendly staff, clean, good location. nice bar used by locals

the staff were so friendly and accommodating. the breakfast in the bar was brilliant too.

better breakfast

friendly staff, surprisingly good breakfast, mercadona in few hundred meters

location next to the lake. clean and comfortable room. staff friendly. late check out 12pm.

good breakfast

location, rustic charm, great food, wonderful atmosphere in the evenings with locals at the bar on horseback

good interesting town el rocio sandy roads and adalucian horses everywhere even ridden to the bar

breakfast and dinner in the restaurant across from hotel was very good interesting town el rocio

was very little information given to us on arrival, eg breakfast times and place, was there a bar for drinks,

bar and restaurant closed - there have been ownership changes and problems and it

nice location well laid out room, good shower, wifi

staff are very welcoming, we brough a pet with us and they couldn't be more helpful

staff, at least one member, has a serious attitude problem, and i was ignored at the bar twice, and it took

breakfast excellent. v nutritious and hot food served to order . bar snack only average .

amazing location, great breakfast and dinner

location, authenticity of the building and decoration, fantastic beach and park, great breakfast, great food

the pool was excellent and the location of the forest

excellent breakfast menu, including an omelet station; fresh fruits; we did not miss anything.

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

of huelva rivers and the ocean, sunsets from any part of hotel or sunbeds next to the pool area

pool was lovely and great for kids

room door might need some weatherstripping to help cut down on noise from the hallways, and the gym/exercise

the public areas of the hotel were tastefully decorated with some interesting curios, the pool area was sparkling

very friendly staff, very clean, quiet rooms, nice pool and outdoor-area...good breakfast.

around the pool area, everywhere is covered with artificial turf, which is alright if a little warm in the sun

room was good, breakfast was good and staff was very helpful.

very easy parking

splendid roof terrace and pool

the bar which was open to the public was lively , inexpensive and offered glorious sunset views as did

although it was high season ( last weekend of july) , the spa of the pool was under maintenance , as

no sun beds/loungers by the pool

the music in the pool

no chair in the room, cheap bed linen, no shutter on window, bar closed off-season.

breakfast is weak. cleaness of the room should me improved.

no breakfast

just for 5 euros i had a acceptable breakfast. the staff friendly and ready to help

very clean room! and clean bathrooms, lovely kitchen good lay out apartment

room was a good size with a small kitchen and fridge

very small kitchen area with almost no kitchen tools

garbage been, no koffie machine, no pans ect)

the room had a kitchen however was without cutleries and kitchen stuff, when i asked at the reception for

use of apple translator, we were showing the community kitchen and told housekeeping could do our laundry

laundry service free parking swimming pool custom meals every

also there was a couple of guests using the common kitchen in the evening and they were loud and farting, not

bed was a bit hard and we were missing functioning wifi to further plan our journey

booked a suite so we could have a washer dryer, kitchen, ground floor private entrance room

nothing, maybe more healthy options on the room service menu, but that would be nitpicking.

went to seville with our two young kids for a longer weekend

the bar is a great way to relax and unwind

the room service and restaurant options were great

the reception guy was so kind he gave me a free parking and free breakfast

pool should be described as small plunge pool, it's too shallow and short in length to swim

roof top bar and pool

rooftop bar and pool were great for relaxing after a day exploring

rooftop bar is great especially at sunset--wind blowing on my cheeks, drinks on my hand from their wide

breakfast

self service laundry in adjoining street

laundry service reliable

interior, huge bathroom, clean facilities, wonderful breakfast, nice staff, really good wifi

of seville, the hotel was lovely with large rooms, very clean, a lovely breakfast and a rooftop pool and bar

the views across the city from the rooftop bar / pool area are beautiful

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

they even did my laundry

the hotel has a small gym

rooftop bar overlooking seville was amazing and the location in the old town, near the market and with a

nice comfy rooms and also agreed to a late check out without any problems!!

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also laundry trollies being dragged in and out of hotel very noisey in the morning

underground parking, a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service

everything was excellent. the rooftop pool and bar was my favourite part.

we had a 2 bed apartment - which was perfect for the kids

no laundry service, not great dinner, no restaurants near the hotel

distant from the center. did not have a laundry place.

this hotel also advertises with laundry service there is even a bag and price list in the room but when

there was no gym as advertised. probably wouldn't have used it on such a short stay.

decent room, good gym, well cleaned, helpful staff.

toiletries and towels,free bottle of water in the room and brioches in the afternoon, very good breakfast with

well done petit palace hotels

maybe the organisation at the breakfast room in busy time.

great breakfast selection and very helpful

also they offer the best breakfast i ve seen in

location and we did our laundry service with the hotel staff and the efficiency is high and on time

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

pool was smaller than expected and too deep for anyone under 5ft 9 so kids and mums all huddled around the

breakfast & breakfast staff very efficient & great food lolli who ran the bar area organised & her staff

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

from cleaning the room, no extras like helping with luggage or room service is offered at this place

gym machine without operating explanation.

clean room, nice ac, very quiet, comfy bed, nice bathroom, room service top, nice position, nice staff

there was a menu in the room which gave the impression that there is room service

laundry came back very fragranced -- i had to wash it again at my next accommodation

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

there was no restaurant, so meals were provided by pre-booked room service

also the pool had just been closed the day before we arrived which was unfortunate given that day time

the gym facilities were not available as they were being worked on..

the rooftop bar is supernice, staff is fantastic, the room was unbelievably clean, great bed, towels, pillow

the roof top bar and pool was fantastic

the rooftop is amazing with the bar and the small but very appreciated pool, the view from there is amazing

the highlight for us was the rooftop bar overlooking the river which we retired to each evening after our days

easily order room service or from the restaurant downstairs

had encountered 5 cockroaches ( 2 dead + 3 very live and kicking and trying to stow away in our laundry bag)

breakfast was nice with fresh juice, fresh baked omlette, cakes

freshly cooked cakes at breakfast

the bed was incredibly comfortable, and the breakfast was plentiful

parking lot was ok, breakfast was good

clean, good location, very helpful and friendly staff. good wifi.

good location, swimming pool after arriving at 40 degrees.

quiet environment, cleanliness, excellent room maid service, location close to the centre, strong wifi

the centre but tucked away in a quiet corner close to the museum welcome roof terrace and plunge pool good

wifi could be better but understand the hotel was full and the parking places sometimes could be

they have a laundry service which was only 15 euros for a

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

amazing breakfast

our room and bathroom were quite big and very well equipped, with a 100% free open bar + tea and coffee

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

was great having a laundry but the hours were only during the day

there is a bar with a pool on the top of the hotel

the only tiny issue - weak wifi connection in our distant room, but in a lobby internet was very fast

even though the hotel is currently undergoing renovations, i barely noticed it

good wifi

the bar was closed

wifi is bad, this needs to be adressed.

we were on the 4th floor and the wifi signal was weak.

wifi, good speed for movies without problem

breakfast was very good and there was enough options for kids as well as for adults

loved the fact that they are a pet friendly hotel, so our golden retriever dog felt great there

room service took an hour and 20 minutes to arrive

very comfortable bed, great bathroom and shower, very strong wifi, and tasty breakfast

nice pet friendly hotel

helpful, friendly staff, fantastic breakfast, rooftop terrace with pool and bar service and comfortable beds

roof top terrace with pool was great, but a bar would have been good

some details from room service, like cheap sweets? they dont meet the quality of the hotel.

loved the breakfast and the location of the hotel is perfect.

outstanding breakfast

room service is available until 1 am for those who check in late

the staff was good in bringing us something for the top bunk for the kids

good location, very nice staff, comfortable spacious room, good bathroom, good facilities, strong wifi connection

teenage kids were sleeping in the bunk beds and found it hard to climb up- but i think they would be better

i used the room service for a meal on two occasions and it was excellent

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

eleanor gave special service in locating an item of clothing sent to the laundry in error

wifi was useless despite multiple complaints

room service always available 24h and ready to deliver our order at a very punctual and specific

a larger selection of room service menu.

we had a lovely breakfast on the property

great breakfast and very attentive staff

breakfast was excellent

great cocktail bar and rooftop pool

rough whatsapp, they contact you 2 days before to make sure you have a nice trip organized) to breakfast at

and we were able to have breakfast each morning on the roof terrace by ourselves

you could even enjoy a terrace and pool on the rooftop

food choices for room service and dining area not varied enough.

there was a bar downstairs

there is no restaurant and the bar has limited opening hours.

wifi was very slow at all times even for simple website uploadings, disappointing for a 4* hotel

snacks and room service on offer was limited and having been told snacks were served from 7pm i d been

additionally, the laundry service we requested was unavailable

i was informed on laundry services however it wasn t available on that day

not late room service

pool area with lovely view on the roof

clean room, good location , friendly staff, perfect wifi

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

very good service from staff and free mini bar and cava were a lovely surprise

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

accommodation which had cool air conditioning, comfy beds, massive bathroom, complimentary mini bar for our

the room was also exceptionally quiet and had good wifi

laundry

breakfast was excellent which we could enjoy in the patio

the design and location. coffee bar and lounge bar were beautiful

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure

but it could have been a bit awkward if we traveled with our kids

a lavanderia around the corner if you need laundry done for 6 euros

they helped us find a laundry place and it worked out well

lavendaria to do laundry was very near

i loved the extra treat of the sauna and plunge pool that i had all to myself

the bathroom was exceptionally nice and included both a shower, jacuzzi tub, and lots of counter space

quick and efficient laundry service

i hear some machine noise like doing laundry in my room and have the hotel staff to check

double room with sofa bed was great for us with kids of 8 and 5

breakfast 12 euros if booked at

beautiful terrace bar a bit expensive but worth it for the views

no laundry service

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

laundry service expensive

the bar could have better service.

previous guest's wifi slip found at side of bed

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

wifi was a little weak but survived

wifi wasn t good

wifi didn't always work

the washing machine placed on the top floor, and no laundry detergent

laundry

location. modern facilities. everything you need was on the room. complementary laundry.

laundry machine is also available at the top floor of the building should you need to laundry your

nice to not have to use a key, laundry available, good location

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

wifi was good, location in the city center is perfect

a kettle and mini bar in the room would have been good.

there is a bar right on front and it s open until 3am with people drinking and yelling outside even after it

no bar or cafe

laundry favor right around the corner

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

parking self serve laundry on off bus and old town within 20mt

there is free wifi and perfect for a

only issue i had was to connect my work laptop to the hotel's wifi, but that might be due to tech settings of

lady that worked as a recepcionist, she gave us the perfect recomedation for the perfect tapas bar casa paco

central, very clean pet friendly hotel!!! absolutely beautiful breakfast, !

this place was great for our two young kids (4 & 2) and us

large family rooms with bunks for the kids

very very central. comfortable and clean. loved the bunk beds for the kids. good for families.

call to book the place for your car, access via car elevator - a bit claustrophobic but fun for kids :-)

very beautiful lobby and staff were very nice allowed early check in

cility, location, staff & wifi) was great

staff very accommodating and early check in as the room was ready, luggage hold option available

everything

i had a couple of puzzles about the wifi.

that the pool was not ready / open for the season during our stay

the location is perfect and there is spa service

we started with an excellent lunch in the courtyard, spent the afternoon on the roof terrace pool & then went

the breakfasts were a highlight of our stay

waiter service, a real treat, also the rooftop area was calm and relaxing with a bar and swimming pool

bathroom mirror light was temperamental wifi was too slow

isabella was very welcoming and helpful. rooftop bar was pleasant.

downside was we ordered room service (which we don t usually do was meant to be a treat

everything. accommodated an early check in.

rooftop terrace as a bar and jacuzzi and is a nice chilling out area

no laundry service

nice location, near to the tourist area. good room size and free wifi

wifi wasn't good and didn't work in our room.

- cleanliness - staff were very helpful and polite - strong, reliable wifi

couldn't connect to wifi (although to be fair, i only tried it twice).

there was a laundry facility just down the street which was convenient

central location, great rooftop bar and pool and super comfortable beds.

at the roof bar can be a bit slow

roof top pool unsurprisingly is small so can get busy

gym brand new and high quality

stay lovely spacious room with kitchen facilities to self cater if required really good location- close to all

confusing wifi

no pool

i had a little kitchen and lovely bathroom and a window that opened so that i could have fresh air

free and very fast and reliable wifi

breakfast was delicious and anytime we needed room service it was there in minutes

the only small criticism was that the pool wasn t heated.

coming back for a dip in the pool and a siesta was such a treat

perfect little pool area on the roof the staff were extremely professional, friendly and

bigger pool:)

poor wifi connection

beautiful lobby, great bed, fast and reliable wifi, relaxing rooftop pool

salt water pool.

terrace of pool is very small, but this is controller by guests having to book a slot

wifi was very good

the wifi works extremely well in all areas of the hotel

were extremely polite and helpful, the room service was spot on and good value for money

great gym and adult only indoor/outdoor pool

also, it is odd that a 5 star hotel would charge extra for a late check out

very big room and hotel with excellent facilities such as gym and swimming. also very clean.

a surprise top floor bar and plunge pool, along with a small but fully functional gym

the service in the restaurant for breakfast and bar could have been better.

no matter where we were lobby, hallway, or breakfast area we were always greeted with a smile and a sense

breakfast was average and expensive. lots of better, cheaper options close by

room service menu was limited and would like to have had the option to order sushi from the