probably you need to add a small bech at the gym, it would be

spacious spa and pool area

the spa hasn t available the sauna

service was friendly, room was sparkling clean, and spa was a special experience

no breakfast included, the beer bar at the spa was not open which was our main goal to enjoy, the rooms are

beds were comfortable free parking

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

good breakfast, logistically good positioned, clean rooms, laundry service fast

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

bar fridge was missing from the room

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

good infrastructure and parking. rooms are good for the price.

didn't like the breakfast, which was not included, so don't even bother.

the breakfast was a bit poor. you can improve it for the cost. however it was tasty

that la pet friendly

pet policy is limited. wi-fi could be better.

liked that the breakfast hours start very early, and that it is a buffet service, although it is not very

think the breakfast was very poor, literally the chilaquiles were just tortillas with sauce, no chicken, no

service and breakfast

hotel included a decent breakfast buffet

rooms too small, parking is difficult and beds too small

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

the pool, and the restaurant

gym must be improved

rooftop pool seems abandoned.

it has a great bar and restaurant

the room service food is also good, just took some

breakfast with many options

gym was equipped very well and included bottled water / towels

don't have pool

had laundry done for a family of three the day before i checked out

for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks

gym, swimming pool and overall set up of hotel

rooms were too small, gym too basic, min bar had free beverages but i still had to pay for many water bottles

loved the buffet breakfast and their service there

pool had many problems / maintenance issues.

the wifi is stable and the bathroom is also nice

it has a coffee shop, juice bar salad bar for take away or in-store cafe

very clean, super nice gym

clean, they offer a great cookie during the reception who helps to give an smile from my kids

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

wifi worked well

staff is nice , wifi is good

pet friendly low cost per dog

location. cleanliness. staff. parking

the gym can improve and the pool

manager, check in, parking

the view from the hotel is great :) there is a lot of parking space

room service for food was spotty.

laundry service was not available but you could do laundry by yourself

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

i forgot to use the pool and gym.

gym was locked, staff unhelpful at getting it o-ened. fornt desk staf just plain miserable!

there is no room service in the hotel but yes plenty of options down the hotel to eat

we ask for room service and the food was very bad and expensive

pool

drunk people yelling being so loud while drinking at the bar inside holliday in

room service was speedy and the i d say the food was comparable to any decent restaurant

fast check in also fast check out free parking

nice quiet place, nice spa facilities, friendly staff.

breakfast was great! place is exceptional

breakfast was included however it was not much of a breakfast

my little girl loves the pool and we like relaxing in the lovely gardens

breakfast started at 7 which was difficult when business meetings start at 8

spa facilities off the main reception

the breakfast

noisy at weekends nights. breakfast could be more generous.

spa was being remodeled so there was very noisy

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

great customer service and parking

a huge bonus is they have their own parking (very few hotels there do)

modern in an old building, parking

there was no hot water and the wifi is pretty bad.

excellent location, free parking, warm staff, nice and comfortable rooms

the staff was very helpful. we appreciated the laundry service.

no breakfast but coffee and kitchen available

never did understand to what extent guests can use the kitchen

you can also get use of their kitchen

there is also a common kitchen where you can find water, coffee, tea and juice any time

same day laundry service would be nice.

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

external laundry service the hotel uses is horrible, they ruined all my clothes

facilities and rooms are incredible - and the wifi has good coverage in all areas

we really missed the room service. or at least a bar where we could get something to drink.

drinks snacks laundry bags should be replenished on daily basis

pool is for the kids - too noisy in morning.

courtyard rooms quiet. good location and easy parking. rooms comfortable.

buffet breakfast, location, bar and service

water in the swimming pool is cold

almost forgot, it was missing a laundry room too

breakfast had different options , delicious

staff, position, parking, quick check in and check out

wifi didn't have good signal

nice location, great breakfast

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

nice pool

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

the pool looks a little sad, only two lounge chairs and it was hot

mention that is pet friendly but actually there no specific space for pets but anyway you can have your pet with

pet-friendly, location

i didn't had breakfast.

breakfast included but at another hotel 15 mins walking away. breakfast poor and bad

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

good wifi

location, staff, ac, shower and wifi work well

biggest problem is the security and noise conflict between a roof-top public bar and restaurant on the 4th

the hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing

lovely people. great breakfast. great location.

room; rooftop restaurant and bar, wonderful staff answered all our requests, even packed us a box breakfast for

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

room service is quite slow, but nonetheless is good

they were very busy and room service was a little slow but totally understandable

wifi was not that good.

no wifi

wifi was very good

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments

maybe a larger cup of coffee for breakfast

loved the breakfast and the sitting area outside our room, tierra

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10

the gym was also very subpar

nice buffet breakfast and a beautiful park across the street

nice shower complementary parking

the location and great breakfast

parking, a bit difficult to park when you go on a suv or a big van

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

about the staff nor the rooms, really comfortable, good location for most places to go, breakfast really good

staff not very friendly terrace was closed and no room service or help from staff

the gym was horrible with broken machines

parking , staff, and restaurant

parking lot is very small

parking was kind of difficult

breakfast -room service- delicious, super fast, we loved it!!!

i wrote it before room service and it's food are excellent!!!

the laundry schedule is only in working hours and they do not have irons for rent

were looking for a pet friendly place

rooftop bar is a great spot to view the city and have a drink, it get pretty loud up there on weekends so

free parking and pet friendly but you have to may to bring. free parking

early check in was allowed

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

wifi in upper floors was weak

very good bed, great wifi

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

and i think they lost one sock in the laundry

one of the worst wifi i ve had in life

the hot water wouldn't come out all the time and the wifi was pretty unusable

the wifi was horrible , and the particular room we were in was very dark .

i guess we were there off season, restaurant, bar and spa were closed

friendly staff always available, valet parking included (appreciated in this type of location) and a beautiful

hotel has no simming pool

problem is lack of parking space on a crowded street

the wifi outside the rooms was perfect but inside our room, it was sometimes slow.

internet, no laundry service

bar open until 11 or 12

90s disco music during breakfast did not match the setting.

wifi wasn't always the best connection, but certainly not horrible.

2/4 days with no functioning wifi connection, and rather poor breakfasts

excellent breakfast

diificult to log in wifi

the honor bar was a nice touch

there had been written information in the room and a map to explain a bit about queretaro and the spa services

wifi was spotty, at best, but it did not interrupt our stay at all

after getting our room we tried to get on wifi as it's our only way of communicating

breakfast is coffee and toast, anything else is extra

not clean and wifi didn t work and a condom left in the room

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

the breakfast quite good

an excellent location easy walking distance to the major sites and loads of restaurants and shops wifi worked

* wifi * staff- from the afternoon, not reliable

no breakfast offered no coffee, kitchen closed

wifi didn't work at the room, no water pressure at the sonk

wifi was not accesible on the bed side of the room, at the small lobby/restroom part the wifi works

if the hotel can provide the high quality wifi and parking location, it will be perfect.

wifi was a bit slow on day one but got better the next days

the wifi worked well, both reliable and fast

great central location. spotless clean. fast wifi.

strong wifi and hot shower

breakfast, staff

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

staff was friendly all the time, it was so cool to have free cofee and water all the day at the breakfast room

no parking.

) to our room door fell apart in my hand, and the jacuzzi spa was out of service our entire stay

breakfast each morning was good

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

the breakfast was promptly served at the designated time, and it was really good and filling

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

we had many( wine glasses,wine,ice, laundry services , dining, etc)

the wifi is hit or miss but generally ok.

room was very large with many extras that i didnt expect like a functioning kitchen

good location and free parking

valet parking

great location, plenty of parking space and very friendly staff

very good breakfast

they don't have room service

breakfast selection was good!

breakfast always attracts lots of people, i guess this can't be helped since it's included with the

wifi was slow

also we went there because of a good experience 10 years ago, excellent food thru room

7 pool chairs are a joke

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a

rooms, nice location, easy to reach, good parking place

the staff was helpful and the parking was huge

the gym was small with just a few machines and lower weights

great bed, big tv, secure parking lot, and friendly staff

slow wifi and very unreliable

there's no good parking entrance road sign

nice indoor pool

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

the pool wasn t warm.

the parking, the rooms size , the cleanliness, the staff .

great staff , parking and pool. great value for our stay

excellent location, large room with 2 stories, good wifi, parking in the premise.

the hotel provides a courtyard and excellent parking that makes it easy to meet friends and rides if needed in

great location, super secure parking in the interior of the hotel

excellent location, large room with 2 stories, good wifi, parking in the premise.

wifi worked well

the room and the wholwe instalations are very comfortable, the swimming pool is excelent.

hotel swimming pool is small but warm and the hotel was almost empty to it was all for myself, the personnel

the cleaning room service was

they said they had a pool and a jacuzzi,but it was only a tiny pi pool with dirty water, it wouldn't fit 10

the food for room service took too long