what i didn t like was that the ice machine did not work on the second and third floor also the laundry room

pool

the pool was closed and that was not stated in the description when booking the stay

there is free parking

breakfast was delicious and location super clean. friendly and attentive staff and service.

it did exceed our expectations, very modern, provides gym center and laundry facility

treats here and there as well near the front desk that are for purchase (they ve got like laundry detergent

pool and workers

t like that i had to pay a pet fee

the breakfast was mediocre. sausage and eggs were overcooked and tasteless.

breakfast was poor, didn't have much variety especially for gluten alternatives.

cost and free breakfast, parking, and wifi.

gym breakfast

there could have been more variety for breakfast.

location, reasonable prices, continental breakfast included and friendly and helpful staff all around

rooms were very clean, and the washer and dryer to do laundry was real plus, saved me from doing it when i got

this makes the hotel not really suitable for family with kids

new hotel ,breakfast freaky made , clean sheets , friendly staff , free parking coming back most

had to go through a strip center parking lot from one direction and from the other cross three lanes of traffic

no inside pool

everything. but most of all there are dishes already here for you to use for your kitchenette

breakfast was decent, could have been better.

only complaint was the room wasn t very stocked with kitchen necessities but i made do

able to see the pool from my location was very nice, every day

pillows weren t soft and breakfast didn t have a good selection

breakfast was good

noise (bunch of kids, mother yelling at her kids at 10 pm)

google maps had us in a warehouse parking lot so i called the hotel

meat for breakfast would have been nice

location, price, facilities, staff, room size, bed, shower. all great. breakfast great as well.

the price, functional kitchenette, free laundry facility, free breakfast, accessible pond, ducks, and walking

all of the washers & dryers in the laundry room did not work

loved that they had kitchenwares in the room and free laundry in-house

the people at the front desk, the kitchen staff, and the bonus security in the parking lot were awesome for my

the price, functional kitchenette, free laundry facility, free breakfast, accessible pond, ducks, and walking

random guy came screaming at us asking is for our room number when we pulled into the parking lot after getting

paint was everywhere pet urination stain by the night stand

no wifi

the beds had so many burnt holes in the cover i understand it s a smoking room but they could have kept it

wifi never worked, strange smell, ect

about this hotel the staff was rude the room was dirty sheets were not clean i asked for a non-smoking room got

) the refrigerator didn't seem to cool and then defrosted into a puddle that wet my laundry basket

always book places that have laundry facilities and this place is no different

rooms are clean have a clean kitchen with a small fridge, stove, and microwave

parking ice machine was in the right place

plenty of parking

laundry facilty

and they weren't as helpful as i hoped - no quarters for the laundry

traffic getting out of the parking lot to the freeway.

the nature of the environment, uncertainty in the security of the place and non availability of wifi connection

i loved the easy early check in at 630 am

the food (breakfast, restaurant food) was expensive

great location. pet friendly. the bed was awesome!

(and the coffee bar near the front door was much appreciated by the parents

no breakfast

facilities were missing like no drinking water available at the room, no room service and they charged for the

the last guest, the tv didn't work and the drug dealers hanging outside on the balcony and in the parking lot

free wifi

it wasn't very clean and there was drug activity in the parking lot all night long

they overcharged us and then gave us a smoking room when we asked for non-smoking

price, friendly staff, accomodating staff, good location, good parking and very well illuminated

on sunday the room was shacking i think we was under the laundry mat!!!

pool should have been a little bigger and maybe outside the tv should be able to move around on the

the heated pool. very clean and heated just right. rooms very nice.

no breakfast , price for breakfast was to high even for kids to eat

we had a awesome stay!!! staff was friendly!!! i didn't the bar need to stay open until 12...

very handy to highway, c store and laundry next door, clean

the parking & walkways are well lit and easy to find, agent was super fast & friendly checking me in,

better breakfast selection

very nice and big rooms, lots of parking highly recommend

the bed was firm and comfortable and breakfast items were available

:( there is self service laundry but no machine to change notes to quarters

have a kitchenette, but no cutlery or pots and pans anywhere

room service came everyday

less about anything - barely three words to us at check-in, did not provide any information on wifi, breakfast

beds were comfortable, the little mini kitchen in the double bed rooms were awesome

cleanliness, the laundry facility, the pool

parking lot was sketchy

lights went off 3 times in 2 days and no wifi.

there are cheerleaders championship in town lot of kids are hungry for breakfast

cleanliness, the laundry facility, the pool

no laundry facilities

they need more washers and dryers in the laundry room

the laundry room was horrible

pool wasn t open when we first got there

just felt very uncomfortable in the pool area. think staff should check on patrons more ofter

they are very attentive to your needs, they have a pretty nice laundry room and vending set up, as well as

the little kitchen they had in the room.

no, just can't wait until full breakfast return.

very slow wifi. breakfast is only coffe and cakes.

disappointed in their breakfast

room was dingy, ligting was bad, not enough towels, no hair dryer, laundry bags

no breakfast as expected, smoking room with holes on the comforter and blankets

the first day i checked in guys were in the parking lot talking about selling females for the weekend

they didn't have any breakfast but it didn't matter

was a huge surveillance monitor behind the bulletproof glass so it made me feel secure about the parking lot

the guest laundry and the location having so much close by.

full fridge, full kitchen with dishes and cookware

liked how the hotel had two bedrooms and a kitchen

also having access to the fireplace and outdoor grill was awesome

and we always look for rooms that have a separate room from the living/kitchen area so we and our kids can have

parking by my room was not very convenient.

people parking in handicap areas without proper identification on vehicle

no kitchenette because i'm booking 3rd party

keep booking kitchenette and no kitchenette

was in a smoking room and i don't smoke and felt bad all night can tell it was a smokers

very convenient stores where close as well as fast food places even had laundry if i needed it

no pool

the kitchen had no plates knives pots or

arrived late in the evening/ early morning hours and there were a few guests hanging out in the parking lot,

the room had a kitchen, but the hotel did not provide any cooking utensils at all, not even to rent

was next to guest laundry and ice machine

they had a hard time keeping up laundry i assume

maintained-staff were lovely-pool and exercise room available as well as laundry facilities

quarters for laundry. i m laughing because it is the only thing that wasn t handed to me .

pool was not freezing cold so the kids had fun swimming

i didn t like that there was no on-site laundry room

no pool

the spa tube was really nice and the glowing wall design was cool

i really liked that our suite was on a corner so no neighbors to our right and we got the smoking room as well

room smell smoking

we needed to do laundry and they helped us take care of that at the hotel next door

free laundry room

i was told there was laundry but it was at another attached hotel but they were not letting my hotel use it

didn't make it down for breakfast

had a pool and gym. had them both to myself

liked the hot breakfast

pool wasn't in use kids were a lil disappointed

quiet, excellent location in mall parking lot and surrounded by restaurants

cleanliness, quiet, hot breakfast.

convenient also breakfast is a plus pretty good for a ok hotel two big tvs are a plus also kitchen was

laundry machines with credit card reader malfunctioning

t connect tv to wifi, front desk didn t know how to do that

good size room. well equipped gym

no towels in the gym

i understand no bf included but i m hoping my next visit to houston they would have but the gym was excellent

smelled a loud urine smell in the bathroom also the kitchenette didn't come with pots or cooking

the wifi worked great.

other residents using my doorway, the breezeway, parking lot, and wherever wise they could stand and yep aka

parking

roaches in the kitchen they need to improve their pest control

personnel. location for our golf outing.

swimming pool was clean and refreshing after a day out in the heat

pool was closed

broken heater and no heating during night, paid wifi and water bottle in room! smell of the room

enjoyed the gym facilities, room was very nice, i wasn't feeling well in the middle of the night and went down

was a bit of a pain that they only had 1 set of washers and dryers for doing laundry

no breakfast because of pandamic.

it had no wifi for the guests. and if so no info was given upon check-in.

breakfast room wasn't cosy

the kitchenette was very nice

bedding and pillows need to be thoroughly cleaned with hot water, laundry detergent, and bleach

i asked if i could wash them and she said we could, but i needed to buy my own laundry detergent

best laundry room!

this time i also used the laundry facilities

kitchen conveniences

amenities like laundry, business center & first floor bathrooms were not in service

$3 wash & dry laundry

all of the noise from the main check in office as well as being placed by a maintenance room and laundry facility

i would like to see a better laundry facility and a better price to wash

broken furniture, dirty tub, laundry facility down

nothing was supplied in the kitchen, wasn t even able to utilize.

no breakfast

the location was convenient, and the pool was a plus for my son.

was excellent but i wish the pool was a lot more warmer than it was

friendly staff , room super clean and decent breakfast

desk clerk says to ask housekeeping that he has no access to laundry or blankets housekeeping was gone for

the laundry facility

front desk seems overwhelmed with laundry, room service, and other tasks that should be being done by different

loved the laundry area available if needed

there was no vending no laundry

laundry machines seriously need to be updated to be able to take debit cards

kitchen but nothing to use it with( no plates, glasses, cups, cutlery, coffeemaker, pots or pans) wifi was very

they could do better with the breakfast

disgusting place the people in front is very rude very unacceptable they was also loud in the parking lot this

sheets exchanged because they weren't cleaned ( had blood on them) & they said they would provide breakfast;

it was very convenient to use the on-site laundry

laundry/washer no vending no 24 hour front desk no lobby no free breakfast will not honor any valid

the breakfast was great too

was no breakfast because of covid

also charge for late check out so if you have kids or family trip i would not recommend this place

for them after the hurricane caused power outages but we had a week's worth of laundry to do and after washing

went to the front office and the staff were very kind and gave me some straight from the laundry

the apartment 201 was the laundryroom

great laundry room. very clean room. the table and chair set in room was a nice addition

has guest laundry and dryer at $1

i also liked the fact that i was right next to the laundry area, ice machine, etc

it s just a little hard to find a parking spot due to some people parking bad

parking

very clean and plenty of parking

could use more parking

clean room and comfortable bed with a good breakfast!

parking is great

hotel has basketball hoop, swimming pool and gym when its too hot outside

hotel has basketball hoop, swimming pool and gym when its too hot outside

there is a section stating that you must wear clothing and shoes on the way to and from the pool, as well as

front desk and laundry said they ran out of towels

had a problem with laundry machine, went to the person in main lobby ( a young white guy with blonde/redish

the pool wasn't very clean, and no pool towels. you have to use bathroom towels.

location and free parking, a lot of hyatts you have to pay for parking

pet friendly and they do have a grass area for letting the dogs do their business with poop bags

have to dry a couple times for laundry to be completely dry and not heavy

like it was family living in the rooms loud and noisy kids was out on skateboards playing in the parking lot

room, was a non-smoking room, but as i walked in, all i could smell was smoke

pet friendly atmosphere

nice accommodations, pet friendly, staff is efficient

the woman said extra towels would be in laundry room, so i went to the extremely sketchy laundry room and no

i went there for the laundry and the pool and the pool was shut down because the cops came and then the laundry

laundry machines were torn apart

convenient reasonable price pool

no breakfast no nothing as far as breakfast goes

was no laundry detergent

laundry witch was carried out by hotel

laundry room clean and cheaper than most motels

we did not like the eggs in the breakfast, but otherwise the food was fine.

location and breakfast

price, laundry facility

laundry room was broken and closed

but parking was really crappy

need upgrade, shower tub was not scrubbed very dirty, breakfast needs update too there was like 3 choices

the complimentary breakfast was limited in what was available.

love the staff, cleanliness, hospitality, location, breakfast, proximity to everything

the pool hadn't been vacuumed or skimmed, the trash was overflowing at the pool and the we had to ask

good breakfast

pool not usable

breakfast was good, hotel was clean and the location was good for my visit with my son.

they gave us smoking rooms had requested non smoking bottom rooms

the laundry area wasn't working, so we had to go to the local laundromat

complaining about a coffee cup, guests waiting for the elevator, people coming in and out of the gym room

the lady at breakfast took care of us like we were at home

pretty decent hotel with that price and it's pet friendly.

pool was closed.. no real breakfast. not enough bath towels.

online it said non smoking room and a swimming pool but the room was smoking and nooo pool!

breakfast was normal hotel breakfast

evrrything was exceptional. great staff excellent breakfast so amazing

breakfast was awesome

the breakfast was good, included the waffles

tv service needs work wifi was ok

we were allowed to have a late check out at no extra charge due to our appointment time in houston which was

said they were pet friendly but was not and lied about refund per fees i left there feeling robbed and lied

they advertised a pool and breakfast not true

pool in the back looks like shreks swamp the lighting fixture wasn't completed in the room the

was lied to about the wifi

room received there was no nights by kitchen

the washer in the laundry room was not working. they only had one washer and one dryer.

best part was the breakfast

the comfort, and the gym

had a gym, a pool, a good breakfast buffet (with make-your-own waffles, oatmeal, bagels, eggs and more) and

place was clean, staff was friendly, and the togo breakfast was good

laundry was down and wasnt free breakfast

the self help laundry is always a big plus as you do not have to over pack or spend time looking for a laundry

breakfast options, -no housekeeping options (i realize this is covid related) -small parking lot -need to place

free and ample parking

when i went out in the parking lot in the morning there were two cars jacked up on bricks where they had all

loved the laundry room

wifi was really slow, the room my boyfriend and i got was a kitchenette and the garbage disposal didn't work,

breakfast buffet -- especially liked that there were healthy choices

the absolute highlight for our family was the pool, very nice and clean

small nit pick but i wish there was soap near the kitchen sink to wash hands. no big deal.

asked them to do my laundry

gym and breakfast were terrible,

the breakfast. the staff were very welcoming. very clean comfortable room and bed.

i'd especially like the free parking and good wifi service.

breakfast was lacking

moreover, the laundry area is filthy and virtually unusable, with machines that are broken and appear to have

the parking lot, bedroom and lobby design

the tv never worked all the channels were unavailable and to top it off the pool was out of order the whole

pet hair all over the restroom floor

in the bed dirty covers that had blood stain and red stains, very pissed off about that and the pool was

during my stay, i used the laundry machine provided for guests, and it completely ripped my shorts

only the laundry.

no laundry

the lightening in the parking lot needs to be better.

was nice size, very clean, beds were comfy, breakfast was really good

like the laundry facilities

on-site laundry room and exercise room. also the size of room.

kitchen is fantastic, and the refrigerator is big enough

wish the pool was open

breakfast was pretty bad

having a pool, gym and a laundry room was awesome

laundry facility appliances not working 4

wifi didn t work fast and lost connection a lot

swimming pool, comfortable and quiet facility

clean, well maintained, good breakfast

dirt (very dirt) unfriendly manager and staff poor room service dirty laundry

clean laundry facilities

couldn't signup on the wifi

both ice & laundry service

laundry machines were clean

really liked the kitchenett

kitchenette with nothing provided to cook or eat with

no complimentary breakfast

breakfast was super

friendly staff, good breakfast, and a good parking lot

you may want to let your guests know that pool is not open due to covid restrictions because that was the only

the breakfast

at night the pool was to crowded from other people that were not staying in hotel coming in and joining some

laundry facility was not good, very small only one washer and dryer, broken laundry soap machine

was clean, bed comfortable, laundry room functional, no safety/security issues, convenient location; all in all

wifi works, but our cell reception works too

neither the gym or breakfast were available. hotel was hot and smelled like musty weed

the only thing we didn't like was there wasn't a pool.

they had a laundry mat and no charge after locking my self out of my hotel room multiple times.

traveling as a mom with three kids, i specifically planned for breakfast on-site, only to find out it wasn�

all i had was coffee and fruit for breakfast

didn't get breakfast

didn t like that it wanted you to join/sign up to enjoy the complimentary wifi

lots of activity for 1am in the parking lot

but there is a restaurant literally in same parking lot that serves breakfast

the wifi was garbage and had no effect on my ipad

wifi is terrible

parking lot, walk way and steps are nasty it needs power washing badly the ac /heater filter was

i had to bring my own towels to the laundry space

staff is rude there s no parking

the pool burned my eyes and my kids eyes so bad it started burning my skin

the pool was open and clean

the grab and go breakfast was nice

breakfast was sufficient and plenty of options

the fitness room is attached with laundry and gets too hot

clean facility. good price. the kitchen. free laundry.

i was impressed with breakfast and the free fountains drinks 24hours

so only cooked breakfast

clean comfortable nice kitchen in the rooms good breakfast

no laundry facilities

husband booked the hotel, and i didn't know it was pet friendly

minutes from downtown htx, the room was comfortable and clean, check in and out was a breeze, the parking lot

staff , cleanliness and details and breakfast

had a connecting room and could hear the kids next door thru the connecting door

breakfast did not have much variety or abundance

laundry room was good for the price

gym closed

it was nice having a kitchen and i appreciated being able to swivel the screen

tv did not have many kids channels

breakfast in the morning

no laundry room

the laundry is real expensive $4per washer load and $3per dryer load.

did not like the pool was not open, due to repairs, and the schedule

driver's side window was smashed in along with another truck in their parking lot the same night

good breakfast selection for this type/price class hotel

and laundry machines

there are laundry facilities, but the washer and dryer are a bit old and take quite a bit of time to clean

there is a hot tub in pool and a decent-sized gym

small gym poor breakfast

remodeling being done or attempted at least and gym had nothing in it

it was very hard to dodge them because they were directly in the middle of the turn into the parking lot

it was clean calm and quiet . breakfast was nice and fresh. staff were friendly and welcoming.

pool hours

the pool was nice

no noises the pool is always clean the employees are excellent especially the person who attends breakfast in

pool , great breakfast included, laundry facilities

staff were super nice and informative. loved the laundry facility available.

very clean . friendly staff and wonderful breakfast!

i didn't feel the parking was secure with parking my truck in the parking lot.

kitchen