loved our stay the staff was amazing and the kids enjoyed the pool

kitchen

breakfast was excellent; many healthy options yogurt parfaits; whole wheat pancakes made to order

the chef makes a different breakfast every morning

room: very spacious, very clean, well equipped (kitchenette);

the gym was utilized by my husband, and i was happy to wash clothes with the guest laundry

great oceanfront room with suite/balcony, prime location, very comfortable, nice to have a guest laundry, nice

pool was small

lift to the pool was great and staff, especially carlos, went out of his way to help me into the spa

location and pool / spa pool was sweet

was great, laundry onsite, breakfast, and pool

they also have guest laundry available which we need for a beach vacay

good facilities on hallway -laundry and ice machine and vending in lobby

front the front desk to the laundry people to the cleaning staff

didn't like that the snack machines and laundry facility does not accept card or have a change machine to make

not a big deal to pay 5 dollars for the laundry but please make it easy without 25 cents coins, omg no one is

vending, ice, and laundry product dispensers were all broken without signs

everything except experience related to interaction with your laundry room.

offered to do our laundry when i asked for the location of a laundry mat

the front desk, housekeeping and the breakfast staff

laundry services were not available

the staff providing the towels and laundry were nice and accommodating

i spoke to staff who said the laundry room was backed up like always

there is a laundry (washer & dryer) on the 7th floor, so there was no ice maker on that floor

housekeeping using elevators during busy times. the laundry carts made a long wait.

the laundry was very confusing

lots of things available (food, drinks, laundry)

it was a bit cramped with our two kids sleeping on it together

only thing i didn t like was that it was me and my fiance and 3 kids

room was ready for early check in as requested

i did not like the fact that some of the front desk staff lied about not having a laundry facility for guests

atm was not working at sister hotel, the wifi was not working for any guest, had to leave at 5:00 am and no

fact that there was no blinds on the windows on first floor everyone can see in, don't think that kids need to

kids were loving it, which made momma happy

the pool area was out dated and to small. no place for us smokers to smoke when it rained.

love that it has a gym and also laundry area

room across from laundry so noisy on am

laundry was on 2nd floor

noisy due to being close to laundry and external door

had they locked the laundry room the second day i was there

the spa is a favorite and worth spending a day there

room service closed the dinner menu before 10pm

was very disappointed with the high noise level of the construction going on at the golf course

from the golfing to the spa to the fabulous restaurants to shopping, it has something for everyone

the spa leadership was poor

carpet not clean. shower old with no tub for kids.

lack of parking due to parking lot resurface.

the hotel was good but the restaurant & room service food was not good at all!

no good channels in room for tv, pool was not heated. went out of our way to find heated pool.

i was able to view the pool from my balcony.

proximity to mayo, fitness room, laundry room, mobility accommodations, pool

the free hourly shuttle is perfect and it's even close enough to walk,

free breakfast was great

the pool was nice they have a beautiful outdoor seating area with a big grill

so reluctantly the person behind the desk put us on the first floor between the gym and one other room

wifi stinks

big enough, good breakfast, room comfortable with a tiny kitchen that sometimes can help.

breakfast was good

the pool was a fantastic touch

breakfast was okay, room very clean and comfy

pool, laundry area, gym, and breakfast were really great

dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection

was no one who answered my call between 10-11 pm when i tried to inquire about the laundry facility so i had to

of the staff was very nice and helpful- the breakfast was good- i liked that you had a laundry but more machines

the parking lot was well lit

room next to the laundry room making noise all night on and off.

and close to the place we needed to be at for a wedding, enjoyed the hot tub room and the laundry facility was

the laundry area for guests was at the end of the hall in an open corridor

love the laundry

as far as being pet friendly, its good. coffee and cinnamon rolls where good.

staff is awesome and not even fussy on check out time, free laundry is a plus

parking, free coffee, free items to borrow free laundry use awesome staff

free laundry facilities.

the laundry room and gym on site def a plus

i loved having the kitchenette, free laundry and cupboard, all were unexpected

washer soils laundry

breakfast was good, nice selections

we had a great time and breakfast was good

the breakfast in the morning had a lot of variety and was very good

breakfast was awesome

staff work are so friendly, the hotel are so clean, the breakfast was good i love the room and the kitchen was

very nice room. it was nice having a living room and kitchen separate from the bedroom

rubi the breakfast hostess, the manager eric and the evening desk hostess tori were friendly and welcoming

work are so friendly, the hotel are so clean, the breakfast was good i love the room and the kitchen was great

convenience of the kitchen in the room, spacious bathroom and shower and complimentary breakfast

2 miles to walmart and target ruby tuesdays right at hotel backlighted mirror, awesome on site laundry friendly

friendly staff, clean rooms and on site laundry

laundry facility had mold/mildew in washer, dryer smelled, wall vent in laundryroom had mold around

breakfast foods should be replenished as they are emptied midway through the breakfast seating

there was plenty of parking as well

the pool grill server kevin was sweet, the lounge bar server upstairs was so friendly

there were a number of towels and other items left out by the pool

room we were given, 308, is located right next to the adult pool

the kids sofa bed was not comfortable at all we had to sleep all in one bad

the pool grill server kevin was sweet, the lounge bar server upstairs was so friendly

it had a laundry room. after traveling for weeks, it came in handy.

was in ponte vedra for a wedding and the hotel was very convenient to the tpc sawgrass golf club where the

location in a retail center; however, they did manage to make the little pool area private and we walked to a

great location! pleasant staff and clean hotel!also convenient bar and restaurant attached!!

needed updating - only one sink, which was irritating with four people (two adults and two kids)

loved this resort. great pool, good restaurants and lovely rooms.

if your kids want to play mini golf it s not recommended

clean property and very beautifully laid out. all of the grounds and pool areas were pristine.

pool facilities were great, room was great,service was great.

golf heaven, needs lights turned on. very dark around the property

the location had a large parking lot for trucks.

i loved the hot tub, pool, also the jets in the bath tub. very nice hotel in a nice spot.

i was given the wrong wifi password

there was a great deal of trash all over the parking lot.

parking lot dirty

enjoyed brittany, she was a pleasant person. i also enjoyed the fitness center.

plenty of free parking and located near shops and restaurants

that the location was very accessible to all the shopping locations and fun activities that my kids enjoyed

breakfast was a little limited due to covid but it was still delicious

if you are going on a cruise and have 5 people (2 kids) the couch bed was terrible and not fit for sleeping on

think the rooms need updating, bed cover were old, bathroom floors were old and the laundry are was not clean,

they put us in a handicap room next to the service area and had laundry stuff where my 8month baby could hurt

pool was nice

hotel is located near restaurants and shopping and very easy to get in and out of the parking lot

the kitchen and small living room were nice additions

sheets smells good like came from laundry

took my kids down on their spring break vacation and the pool was closed

the gym equipment didnt work

could not get kids to sleep in room once they saw the bugs due to past horrifying experience with bed bugs

drove 10 and a half hours with 3 kids for them to tell us they didn t have any of those rooms available

we didn t receive room service after our first night, we left around 2pm that afternoon, staff was still

parking was an issue. few spaces and not enough lighting at night. tv's could be updated as well

there is a restaurant and bar on site

very clean and no charge for parking.

the next morning we ordered drinks for room service and never received them because they forgot what room it

laundry room was the only nice thing

if you go in the laundry room have a sign that says you can get changed at the desk when i got to do desk they

location is convenient, staff was friendly, needs more amenities & security cams in parking lot

full parking lot which is always good and chris and the staff are awesome

i sat in the parking lot and took video of a few things and that's not even the surface

location and laundry on site

i loved that the gym was clean, the pool was nice and relaxing and the breakfast was fantastic, many choices,

breakfast was fantastic

real breakfast food. the staff are very helpful. clean and quiet room.

breakfast was a plus

laundry room on site and we were able to change out dirty linens/towels whenever we needed

i wish they had an iron in the laundry room

nice amenities and a lot of machines in the laundry room

property was clean, the laundry room was clean

clean and well designed rooms and set up (laundry etc) for the traveler who needs to be careful with money

breakfast was included and great

good swimming ,small gym but better to take exercise ,clean all hotel, its beautiful all hotel around

loved everything about this place the customer service was great the kids enjoyed the pool very much

love the kitchen and bedding comforts

room maintenance .pool location and size.

for room service to clean behind the desk areas in the room we found a bunch of dust and trash behind

staff the hotel in general was nice my daughter enjoyed the pool

breakfast bar was good. 25.00 for 2 ok price

beautiful rooms and lobby. helpful staff with a quality gym. i thoroughly enjoyed my stayed!!

so okay, we though we'd avoid the kids and order room service

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

laundry facilities in the 2nd floor

the room service , did not have to show up every day but nothing in 7 days makes no sence

liked the home style setting of the room with kitchen, living room and bedroom

i love a breakfast and i like the swimming pool and jacuzzi

wanted to do laundry and to wash one load of clothes was $4

good location and trailer parking

pool needed a good scoop out of leaves and general debris, and it was very cold

i think the pool area need some attention.

parking at night was difficult to find due to renovation trailers parked in lot

they have an on-site self service laundry facility

many restaurants around the area, one of the receptionist help me how the laundry works that s so

pool and adult amenities closed too early!!

backed out of their parking space and hit my passenger front door

it was really sad that the pool area was closed due to covid.

laundry 1st floor only

laundry detergent caused a f ace outbreak in which i wished to not be seen due to lip and eye

easy ride from airport, good parking, computers accessible and printer for boarding pass for return was perfect

pool view received parking lot view

the pool could use some work and kept a little cleaner.

no self serve laundry facilities but they do offer a laundry service

no self serve laundry or complimentary breakfast no deal breakers

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

did not have a business center or guest laundry - both of which were listed on the website - we would not have

no laundry facility or pool

thats laundry didnt work!

service, very pet friendly, extremely clean my rooms and very comfortable

parking but other than that it was excellent

loud didn't know there was going to be a kids party in the lobby all night could not use any lobby things like

in the parking lot

there is also a laundry

the pool is relaxing and the staff is extremely pleasant

in the spa bath there's nothing in the bottom to keep you from slipping up under the water

oh yeah, free parking

tight parking

laundry and breakfast and office space with computers

ice machine and laundry services down. plus room service every other day.

clean, bed felt like a cloud, front desk staff very friendly and hospitable, and buffet style breakfast was

nice pool

the late check out (12) and the breakfast

00 for my laundry to be done

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness

laundry

there was dirty laundry under the bed that was not ours and a blood stain on the bathroom door

staff is very friendly and helpful they have a gym here there's a laundry facility on every floor and the pool

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

the breakfast was great, the scenary on the patio was lovely, the pool and hot tub, and theres a grill

breakfast

bed was lovely, shower was on point, even the pull out bed is comfortable, it came with a full kitchen, everything

the fact that the laundry and gym were connected made for a great opportunity for a workout while waiting for

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge

laundry facility

the fact that the laundry facilities were free.

must wash towels at laundry mat between

good kitchen ammenities and refrigerator.

grounds no vagrants no drug deals or loitering in the parking lot close to dining and

is nothing that i like about you, property other than the layout of the parking lot mainly because every day

staff and pet friendly

the staff was quick and friendly, the room was spacious for two adults and three kids, and it was clean and

of the stuff was rigged up, such as the bar in the elevator, my husband leaned on it and it literally fell out

breakfast was a bonus, as well as pool and gym

was kind of disappointed because the pool wasn't in use

pool was in an odd spot next to the parking lot/street.

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

laundry room was out of order, we were staying here because we lost power during the hurricane and

breakfast was hot and good, even the laundry was a plus to have

room was nice & clean. breakfast was good!

same breakfast every day, wifi

laundry was a pain due to having to download an app in order to wash clothes plus on some machines

the pool was not accessible, and the laundry room was way to small for the amount of people here

check in, you are responsible for anything you may want or need from toiletries to doing your own laundry even

nice laundry facility and nice staff

i had to dig through a nasty bin with other dirty laundry to prove to her about the number of

hotel employee recommended places to eat and laundry services

marijuana in the place(i didn't feel specially when i took me late to do the laundry someone strange called me

ice machine broke, swimming pool closed, spa closed, laundry room broken and closed you can

television was good and laundry room was a blessing

they have a coin laundry room on site

dirty laundry

friendly laundry room location

i like the smoking handicapp rooms but the staff wasnt very helpful or kind

wifi was good the first night but after that not so much

the pool

outstanding accommodations! comfortable, clean, free laundry, nice exercise room. a+++

all the facilities including laundry and gym was great

about our room met or exceeded expectations, and even though i never used the laundry facilities i was blown

liked the free laundry facilities and just the cleanliness of the room

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

had an oily film so couldn t let kids access

the kids didn’t stay in long at all

she was kind and professional from the moment i met her and asked for an early check in

weekends were loud at breakfast with kids running around everywhere, but should be expected.

location. staff and breakfast was great. has a wonderful stay. love the place.

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad

my laundry was stolen from the dryer and that my room was filthy but i was comped 1 night so i

was very rude the room was not what i reserved the pull out sofa was dirty and had to hunt down laundry very

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

need to have quarters for doing laundry.

laundry room available with good machines

breakfast was terrible

the breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

breakfast was good

some of the parking spots the pavement was all broken up and rough

breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

the vending machines don't work, the laundry stinks

breakfast was nice had a laundry if you needed i

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is

breakfast, laundry on site and the friendly peopleqqq

the laundry comes back still stained and dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

tv was fuzzy no wifi bathroom dirty headboard broken

long lines, overbooked, keys not working, stuff unfriendly, ants in the bathroom, smoking room

laundry room

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

it was a non-smoking room with a dirty ashtray in it

coming from it there was paint on the walls splashed on the door not acceptable at all for any pet hotel stay

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

elevator could have been working and it would ve been nice to have more than one place for laundry

and guest laundry was out of order the whole time we have been here

there s only one floor for laundry

are no laundry facilities on the property

the pool needs to be heated

it have a pool and breakfast

a ground floor room as traveling with pet

staff, room, gym, breakfast

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

laundry room dryer did not work

was the pool was clean, but you constantly move around and push the flowers from the tree out of your way

stay open there's no door break and very difficult for me to get in and out of room wish they had room

how small the pool is.

but the laundry staff were rude and

had to throw dirty laundry and towels in hall cause room never got tended to even after we told the desk on 2

also, reported no plastic bag for laundry first morning and it was never replaced

this place was filthy. from the carpet to the elevator to the guest laundry.

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

breakfast wasn't the best. i've had better quality at cheaper places.

i can't really complain. breakfast was standard, not awesome, but good enough for our needs.

the pool was also shut down

with huge pet fee, and i called beforehand

imaginable thing for a traveler's bed-bath-living room-kitchen needs and comforts were provided by this hotel

free laundry!!! the rooms were clean and the staff were outstanding!!!

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

very poor reception laundry machines were backed up for hours as people left their goods inside the machines

i also liked how they had a laundry room

had to wait for my then when i came back to take a bath because there was no towers available and laundry

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

breakfast was good / staff was great

room was kind of muggy and had a weird smell to it, the bed was super uncomfortable and the wifi didn t work

friendly staff comfortable bed room felt like i was at home and breakfast was hot and fresh

entire floor reeked of marijuana smoke. pet fee was the same price as the room for the night.

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

convenient location, ample parking, mini fridge with freezer, laundry in lobby

appreciated the laundry facilities

i asked if i could do laundry, she treated like we are a thief or something and telling us, don't go anywhere

you can do your laundry pretty cheap here.

also, we woke up late, uncertain of breakfast time, we called the front

tubs, burn holes in comforter and it was supposed to be a non smoking room at that, no breakfast when that was

they may get more additional food comments if they modify some of the breakfast items

worked out fine with a pet and that was pretty much the bottom line

no smoking room, with burnt holes all over cover. come on!

did give us new towels and asked us to leave the dirty ones outside the room in one of the hotel laundry bags

laundry machine on site came in handy and was only $2 to wash and dry a load

it was clean and comfortable, they have food at the bar , just lovely

pet-friendly and very nice property. clean, quiet and comfortable.

kitchen staff was needed to prepare individual breakfasts for a youth soccer team

plenty of parking. nice staff.

clean, comfy and lovely breakfast

pool towels very small, lol.

breakfast was amazing!!

comfortable with breakfast!

gym and breakfast area were all very clean

clean hotel and the breakfast was excellent

the breakfast was also continental and very very delicious

great staff, good breakfast, friendly and helpful

breakfast was not good the bacon had no flavor and the eggs were too dry but the biscuit and gravy

the laundry needs newer

great room, laundry & staff very nice.

bed wad horrible. very firm and stiff. the bar downstairs was kinda loud late at night.

but the only complaint was that the place pets allowed my husband to be allergic to animal hair, and our towel

close to the breakfast area and close to parking

laundry available onsite

i thought maybe it was the laundry or elevator

laundry room dryer, did not work on 2 attempts

was made clear that pets were not welcome although they were allowed because of the hurricane

neither suitable for kids

was close to laundry room and that woke we up

the mexican restaurant in the hotel. huge parking. walmart nearby.

the laundry ladies could not understand when i said i needed more towels and wash clothes

rented a smoking room and it was super clean

got in early check in process went smoothly

bedding is comfortable, faucets work and sinks drain properly; parking lot is clean and well

parking is well-lit and the night clerk

nice pool, guest laundry facility, and fitness center

com, it states pet free

the pool was broken.

the pool hours

best hotel to bring your loved pet.

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

of loud noises from highways, noisy guests, workers, and laundry room

doesn't have a laundry room

impressed with the skimpy breakfast fare, or the dirty walkways, or the people hanging around the parking lot

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

check in time and parking

i wish breakfast would have been a lil better but otherwise very

the pool was closed...

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

the laundry does not have detergent and needs coins

the staff, the bar the pool

all the kids in the pool area.

you have to pay for laundry machines

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

the morning server for breakfast bent over backwards to accommodate my family

didn t like the breakfast kitchen

the location and pool

each day, the laundry dept was out of face cloths and we had to wait for them to come available

pool area is very poor, lacking in any character. no laundry services available

no restaurants open during day/night hours for kids had to uber eats

never could get room service

during breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren t used

i was walking from my room to the laundry room and it fell, someone picked it up and never turned it in

the laundry room was without any soap

the vending machines and laundry only take card/tap to pay

vending machine in the laundry room has been broken for weeks

and close to downtown, either walking or via sky rail good laundry

laundry machines were a disappointment.

cleanliness and price. lots of parking spaces for big vehicles

gym to work out in

more parking on my side of hotel near the door.

at night the parking lot filled up fast, but it wasn t a deal breaker.

no quarters for laundry at front desk. door didn't lock/shut securely.

bathroom exhaust fan didn't wotk. laundry facilities limited. too expensive.

plus if u want to any laundry in thier laundry facilities which consisted of one old small an outdated washer

they do have laundry on site for $3 per wash and dry

we smelled smoke twice and couldn t figure out if it was workers in the laundry room

25 bottles of water in the gym

fast room service

i wish there was a real balcony, and the pool was too cold.

there were no vending machines for late night snacks or room service available

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy